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Bank of Melbourne customer reviews

Overall rating
7.7/10
Price
7.2/10
Features
6.9/10
Customer service
7.9/10
Convenience
7.7/10
Trust
7.7/10
Based on 959 Bank of Melbourne reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent Bank of Melbourne customer reviews

  • Bank of Melbourne Home Loan

    Bank Of Melbourn helped me attain property goals

    Bank Of Melbourne have been extremely supportive and understanding and have helped me greatly over twenty years Bank Of Melbourne were there for me when I had nothing Bank Of Melbourne listened to me and took a chance on me and backed me and helped me achieve my goals The Bank Of Melbourne staff are friendly and actually interested and give exact advice The branches are easily accessible in the City Of Melbourne The Bank Of Melbourne Staff were superb in being there for me and being understanding when my business was shut down totally for Covid 19 in Melbourne CBD in the worlds longest lockdown

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    Yvonne, Victoria, reviewed 18 days ago
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  • Bank of Melbourne Complete Freedom Account

    Terrible online banking App

    Bank of Melbourne has the least user friendly banking app I have ever used. It is extremely difficult to complete even the most basic tasks.

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    Jen, Victoria, reviewed 18 days ago
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  • Bank of Melbourne Maxi Saver

    Helpful, great interest, customer service fantasti

    Bank of melbourne they are always willing to help with online banking just a phone call away. Both my children are banking with bank of melbourne

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    Jane, Victoria, reviewed 2 months ago
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  • Bank of Melbourne Amplify Rewards Platinum (Rewards)

    Not happy

    Shut to many branches

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    Angelo, Victoria, reviewed 4 months ago
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  • Bank of Melbourne Term Deposit

    Term deposits, check,read everything

    Bank of Melbourne has 4.10% for 12 months which is good, as at Jan 2023. however they are paying my interest into a non interest account so every month I have to shift it , which is a pain. Also the account I have selected works on a variable return so it has to be watched constantly. I also see they are not adjusting investment returns along with the RBA advice and their own lending rates , thus the profit return is climbing. Good for share holders I suppose Furthermore I get varying advice from branch to branch which can be different again from on line My advice to anyone looking to term deposits , trust no one read everything and check and re check constantly , unfortunately yes ' they are all the same ' with fast talking staff who often do not fully brief you. Its what they don't say that counts

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    Christopher, Victoria, reviewed over 1 year ago
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  • Bank of Melbourne Unsecured Personal Loan (Fixed)

    Bank of Melbourne Ivanhoe is fantastic.

    The Bank of Melbourne Ivanhoe branch just fabulous. Wonderful staff at this lovely branch. Took out personal loan and they were very helpful. Moving other accounts to this bank now as they are great to deal with.

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    Lucinda, Victoria, reviewed over 3 years ago
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  • Bank of Melbourne Home Insurance

    Competitive rates for comprehensive cover.

    Very competitive rates and comprehensive cover for both home and contents.

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    Graham, Queensland, reviewed over 3 years ago
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  • Bank of Melbourne Car Loan

    Poor interest rate.

    Poor interest rate, terrible St George online portal and no customer service skills from call consultants.

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    Kurtis, Victoria, reviewed over 4 years ago
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  • Bank of Melbourne Debit Card

    Service needs improvement

    We have had a few issues with fraud through our debit cards.

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    Alana, Victoria, reviewed over 4 years ago
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