Heritage Bank reviews

Heritage Bank are simply the best in all aspects of banking. I have a owner occupied and investment loan with them. I have negotiated extremely competitive rates with them. I have excellent 24/7 customer service with Australian employees and their banking app is great as well.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The staff are super friendly and the rates are competitive.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Good small bank operation.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   8 / 10

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I can talk to someone and not a machine or computer. Its in town so I can go in.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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Heritage Bank is great. They are local and their customer service representatives are local. They seem to be a no frills bank, that is focused on customer service. I would rate every single phone call I've had with them as a ten out of ten, except for one girl who probably needed more training. I would recommend them to anyone.

Price   8 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   10 / 10

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The best bank i been with

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Service is A1, all the staff and management are friendly, nothing is a problem. Will ring a few times during the year to ask if we a happy with their service etc.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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As I am not insured with Heritage I really cannot comment on these responses

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

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All good

Price   5 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   5 / 10

Trust   6 / 10

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