I like my bank because I have had a long affiliation with it and because it is easy to use its online services. it is also a very trustworthy bank. The difficulty with it is that there are very few ATMs and branches in rural areas, and even in major cities. There are limited opportunities to access the physical bank.
More Heritage Bank bank account customer reviewsGreat customer service but bad interest rates and rewards
More Heritage Bank savings account customer reviewsThe people at the branch that I deal with are very helpful, had a problem with some unscrupulous person using our credit card facilities, the bank did everything it could to resolve the matter in as quickly as possible, without to much trauma to us.
More Heritage Bank credit card customer reviewsWithout a doubt the worst bank to deal with in terms of timelines and processing. They have such an archaic way of handling paperwork and no one seems to know what status the application is. Not only painful to deal with, however at the last minute they changed the goalposts to a granny flat construction application costing me an extra $80k in personal funding. They have kept my LMI despite the fact they haven't lent me 90%. They choose when it suits to have separate loan applications and credit contracts, but then say it's under the one banner when it's convenient. Very disappointing and poor service. Can't wait to refinance and will never use them again.
More Heritage Bank home loan customer reviewsVery flexible product, low rate 4.89% fixed with no exit fees.
More Heritage Bank car loan customer reviewsVery satisfied customer, prompt and informative customer service that made applying for a car loan very straight forward. Highly recommend this bank.
More Heritage Bank personal loan customer reviewsThe best bank i been with
More Heritage Bank debit card customer reviewsService is A1, all the staff and management are friendly, nothing is a problem. Will ring a few times during the year to ask if we a happy with their service etc.
More Heritage Bank term deposit customer reviewsAs I am not insured with Heritage I really cannot comment on these responses
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