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Heritage Bank customer reviews

Overall rating
8.4/10
Price
7.9/10
Features
7.4/10
Customer service
8.7/10
Convenience
8.2/10
Trust
8.6/10
Based on 1345 Heritage Bank reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent Heritage Bank customer reviews

  • Heritage Bank Home Loan

    Heritage Bank review

    I recently opened an account with Jheritage Bank and have had a positive experience. Here are some key points: Pros: Excellent Customer Service: Friendly and knowledgeable staff who are quick to help. User-Friendly Online Banking: Easy management of accounts and transfers. Community Focus: Supports local projects and businesses. Competitive Rates: Good interest rates on savings and loans. Cons: Limited Branch Locations: Fewer physical branches can be inconvenient. Product Features: I wasn't offered an offset account and I would like to have one. Mobile App: The app has occasional glitches and could use improvement. Conclusion: Jheritage Bank is a great choice for those seeking community support and solid customer service, but be mindful of branch accessibility and fees.

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    Sophia, New South Wales, reviewed 5 days ago
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  • Heritage Bank Online Saver

    Great local bank

    Great products and friendly helpful staff- also free lollies

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    Deborah, Queensland, reviewed 5 days ago
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  • Heritage Bank Simply Access

    Still has a local branch

    As Far as a bank goes they have been pretty good open and honest about all charges and fees. A local branch with friendly staff is always a bonus.

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    Tracey, Queensland, reviewed 5 days ago
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  • Heritage Bank Car Loan

    Great Service

    Heritage Bank had the best rate for my needs and their customer service was exceptional. Liam from the Capalaba branch was very patient and helpful and made the whole process easy and stress-free.

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    Rebecca, Queensland, reviewed 12 months ago
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  • Heritage Bank Rewards

    Excellent bank to deal with

    The people at the branch that I deal with are very helpful, had a problem with some unscrupulous person using our credit card facilities, the bank did everything it could to resolve the matter in as quickly as possible, without to much trauma to us.

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    Michael, Queensland, reviewed almost 3 years ago
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  • Heritage Bank Car Loan

    Excellent customer service.

    Very satisfied customer, prompt and informative customer service that made applying for a car loan very straight forward. Highly recommend this bank.

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    Linda, Victoria, reviewed almost 4 years ago
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  • Heritage Bank Term Deposit

    Great customer service

    Service is A1, all the staff and management are friendly, nothing is a problem. Will ring a few times during the year to ask if we a happy with their service etc.

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    C., Queensland, reviewed over 8 years ago
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  • Heritage Bank Home Insurance

    Do not compare with any other company

    As I am not insured with Heritage I really cannot comment on these responses

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    Delma, Queensland, reviewed about 9 years ago
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