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MyState Bank customer reviews

Overall rating
7.3/10
Price
6.8/10
Features
6.0/10
Customer service
7.7/10
Convenience
7.4/10
Trust
7.6/10
Based on 644 reviews as rated by the Mozo community. More about the mozo ratings
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Recent MyState Bank customer reviews

  • MyState Bank Basic Variable (<60% LVR, Owner Occupied, Principal & Interest)

    Good local bank.

    This bank is conveniently located and has ATM points around the state. It is user friendly in terms of online banking. However, it does need to offer greater rewards for savings.

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    Jacqueline, Tasmania, reviewed 24 days ago
    More MyState Bank home loan customer reviews
  • MyState Bank Bonus Saver Account

    Terrible franchise that dares to call themselves a

    Poor customer support, service or accountability. Do nothing proactive to prevent fraud. When they are alerted to a scam, they show indifference. Staff have no conflict resolution skills. Don’t care about your money. Don’t provide any reassurance about legitimate concerns raised. Staff are lazy, uninformed. No communication skills or proper systems in place to give the customer a person who they can trust or speak with without citing that they can’t tolerate abuse, when no such abuse exists. Staff don’t possess the appropriate skills to listen, understand or validate concerns. Should you feel like providing an alternative opinion, thoughts or suggestions, they cite that you are being abusive. This position just obfuscates them from taking responsibility or having to act with professionalism

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    Betty, New South Wales, reviewed about 1 month ago
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  • MyState Bank Bank Account

    Karen

    I have been with this bank when it was called Permanent Building Society. Their products and staff have always been courteous and respect their customers.

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    Karen, Western Australia, reviewed 3 months ago
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  • MyState Bank Credit Card

    67

    Mystate bank is a safe and reliable source that won’t let your hard earned money down! It has great customer service and is an easy way to transfer money from your account. %100 recommend. It is also good for not only adults but kids with great banking arrangements and debit cards for those teens. It has a high rate of formality and expertise it will not disappoint you.

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    Mayah, Tasmania, reviewed 3 months ago
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  • MyState Bank Term Deposit

    Great Term Deposit with fantastic service

    Fantastic bank providing very competitive Term Deposit rates. I was able to get a rate of 6.10% for a 12 month Term Deposit. Wonderful to talk to and provided all answers to my inquiries promptly .

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    Mark, Victoria, reviewed 10 months ago
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  • MyState Bank

    MyState aren't that helpful

    I am tired of getting 30 dollar fees when my loan's are slightly overdrawn. Rather than helping me to put all my debts in one account they won't lend me the fund's because I am on a disability pension & they don't seem to care. I am human not a Robot l need food, power, etc. Please help me.

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    Tracy, Tasmania, reviewed about 6 years ago
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  • MyState Bank

    Competitive premiums and friendly service

    I have dealt with them for a long time and have never had any problems

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    Ginger, Tasmania, reviewed about 8 years ago
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  • MyState Bank Home Insurance

    great

    It's great

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    Sharon, South Australia, reviewed over 8 years ago
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  • MyState Bank

    Low income issues

    Not flexible on incomes without co loaner but overall very helpful and satisfying experience.

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    Miranda, Tasmania, reviewed almost 9 years ago
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