| Product | Interest rate | Maximum rate | Govt deposit guarantee | |
|---|---|---|---|---|
| Bonus Saver Account |
0.05% p.a.(for $0 and over) |
5.00% p.a. (for $0 to $250,000) |
Yes up to $250,000 |
Go to site |
| Special eSaver Account |
0.90% p.a.(for $0 to $25,000) |
No Current Offer |
Yes up to $250,000 |
Mozo users have rated MyState Bank savings accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
201 Reviews
Poor customer support, service or accountability. Do nothing proactive to prevent fraud. When they are alerted to a scam, they show indifference. Staff have no conflict resolution skills. Don’t care about your money. Don’t provide any reassurance about legitimate concerns raised. Staff are lazy, uninformed. No communication skills or proper systems in place to give the customer a person who they can trust or speak with without citing that they can’t tolerate abuse, when no such abuse exists. Staff don’t possess the appropriate skills to listen, understand or validate concerns. Should you feel like providing an alternative opinion, thoughts or suggestions, they cite that you are being abusive. This position just obfuscates them from taking responsibility or having to act with professionalism
Read full reviewPoor customer support, service or accountability. Do nothing proactive to prevent fraud. When they are alerted to a scam, they show indifference. Staff have no conflict resolution skills. Don’t care about your money. Don’t provide any reassurance about legitimate concerns raised. Staff are lazy, uninformed. No communication skills or proper systems in place to give the customer a person who they can trust or speak with without citing that they can’t tolerate abuse, when no such abuse exists. Staff don’t possess the appropriate skills to listen, understand or validate concerns. Should you feel like providing an alternative opinion, thoughts or suggestions, they cite that you are being abusive. This position just obfuscates them from taking responsibility or having to act with professionalism
If you are using this as a Saving account, there are significantly better options out that indicate if you will achieve your goals or not. I thought I had done so but was told that the $20 was not deposited into the correct account. Other Savings accounts clearly state if you are at the goal, or what you need to do. You only find out with this bank when you don't get the interest. I strongly recommend using other financial institutions where they are more transparent. Online banking is second rate compared to the rest. Customer service is fine.
Read full reviewIf you are using this as a Saving account, there are significantly better options out that indicate if you will achieve your goals or not. I thought I had done so but was told that the $20 was not deposited into the correct account. Other Savings accounts clearly state if you are at the goal, or what you need to do. You only find out with this bank when you don't get the interest. I strongly recommend using other financial institutions where they are more transparent. Online banking is second rate compared to the rest. Customer service is fine.
MyState Bank offer a very good online savings account, which is flexible, has one of the best current interest rates and provide good customer service. Really pleased with all aspects of our interactions with MyState so far.
Read full reviewMyState Bank offer a very good online savings account, which is flexible, has one of the best current interest rates and provide good customer service. Really pleased with all aspects of our interactions with MyState so far.
They don’t have atms, the app doesn’t have face recognition as yet. Someone else had a better interest rate than us on the home loan account so we requested a better rate and got it however it went straight back up the next month. So we didn’t get any benefit from it. The good things are the app is easy to use, there are no fees which is fantastic. It is very convenient you can have your card in your phone Apple Wallet so you can just tap with your phone to pay for things and of course you can pay using your Apple Watch as well.
Read full reviewThey don’t have atms, the app doesn’t have face recognition as yet. Someone else had a better interest rate than us on the home loan account so we requested a better rate and got it however it went straight back up the next month. So we didn’t get any benefit from it. The good things are the app is easy to use, there are no fees which is fantastic. It is very convenient you can have your card in your phone Apple Wallet so you can just tap with your phone to pay for things and of course you can pay using your Apple Watch as well.