based on 644 MyState Bank product reviews as rated by Mozo community

MyState Bank savings accounts

MyState Bank is an Authorised Deposit-taking Institution and a national diversified financial services group headquartered in Tasmania. MyState Bank has strong roots in the Tasmanian community, offering financial planning, insurance and banking products.

MyState Bank offers the following savings accounts

Rates and fees verified as correct at 20 April 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Interest rate Maximum rate Govt deposit guarantee  
Bonus Saver Account

0.05% p.a.(for $0 and over)

5.00% p.a. (for $0 to $250,000)

Yes up to $250,000

Go to site
Special eSaver Account

0.90% p.a.(for $0 to $25,000)

No Current Offer

Yes up to $250,000

How are MyState Bank savings accounts rated?

Mozo users have rated MyState Bank savings accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of savings-accounts
MyState Bank savings accounts
Overall
Price
Features
Customer service
Convenience
Trust

201 Reviews

Recent MyState Bank savings account reviews

MyState Bank Bonus Saver Account
Overall 1/10
Terrible franchise that dares to call themselves a

Poor customer support, service or accountability. Do nothing proactive to prevent fraud. When they are alerted to a scam, they show indifference. Staff have no conflict resolution skills. Don’t care about your money. Don’t provide any reassurance about legitimate concerns raised. Staff are lazy, uninformed. No communication skills or proper systems in place to give the customer a person who they can trust or speak with without citing that they can’t tolerate abuse, when no such abuse exists. Staff don’t possess the appropriate skills to listen, understand or validate concerns. Should you feel like providing an alternative opinion, thoughts or suggestions, they cite that you are being abusive. This position just obfuscates them from taking responsibility or having to act with professionalism

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Poor customer support, service or accountability. Do nothing proactive to prevent fraud. When they are alerted to a scam, they show indifference. Staff have no conflict resolution skills. Don’t care about your money. Don’t provide any reassurance about legitimate concerns raised. Staff are lazy, uninformed. No communication skills or proper systems in place to give the customer a person who they can trust or speak with without citing that they can’t tolerate abuse, when no such abuse exists. Staff don’t possess the appropriate skills to listen, understand or validate concerns. Should you feel like providing an alternative opinion, thoughts or suggestions, they cite that you are being abusive. This position just obfuscates them from taking responsibility or having to act with professionalism

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Betty, New South Wales, reviewed 25 days ago
MyState Bank Savings Account
Overall 2/10
Use other institutions for savings

If you are using this as a Saving account, there are significantly better options out that indicate if you will achieve your goals or not. I thought I had done so but was told that the $20 was not deposited into the correct account. Other Savings accounts clearly state if you are at the goal, or what you need to do. You only find out with this bank when you don't get the interest. I strongly recommend using other financial institutions where they are more transparent. Online banking is second rate compared to the rest. Customer service is fine.

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If you are using this as a Saving account, there are significantly better options out that indicate if you will achieve your goals or not. I thought I had done so but was told that the $20 was not deposited into the correct account. Other Savings accounts clearly state if you are at the goal, or what you need to do. You only find out with this bank when you don't get the interest. I strongly recommend using other financial institutions where they are more transparent. Online banking is second rate compared to the rest. Customer service is fine.

Features
3/10
Customer service
6/10
Convenience
3/10
Trust
6/10
Less
Andrew, Victoria, reviewed about 1 month ago
MyState Bank Savings Account
Overall 8/10
MyState is well worth considering

MyState Bank offer a very good online savings account, which is flexible, has one of the best current interest rates and provide good customer service. Really pleased with all aspects of our interactions with MyState so far.

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MyState Bank offer a very good online savings account, which is flexible, has one of the best current interest rates and provide good customer service. Really pleased with all aspects of our interactions with MyState so far.

Price
10/10
Features
7/10
Customer service
8/10
Convenience
8/10
Trust
9/10
Less
Ian, Victoria, reviewed about 2 months ago
MyState Bank Savings Account
Overall 8/10
Easy to use, flexible rates, just needs Face ID.

They don’t have atms, the app doesn’t have face recognition as yet. Someone else had a better interest rate than us on the home loan account so we requested a better rate and got it however it went straight back up the next month. So we didn’t get any benefit from it. The good things are the app is easy to use, there are no fees which is fantastic. It is very convenient you can have your card in your phone Apple Wallet so you can just tap with your phone to pay for things and of course you can pay using your Apple Watch as well.

Read full review

They don’t have atms, the app doesn’t have face recognition as yet. Someone else had a better interest rate than us on the home loan account so we requested a better rate and got it however it went straight back up the next month. So we didn’t get any benefit from it. The good things are the app is easy to use, there are no fees which is fantastic. It is very convenient you can have your card in your phone Apple Wallet so you can just tap with your phone to pay for things and of course you can pay using your Apple Watch as well.

Price
7/10
Features
8/10
Customer service
8/10
Convenience
8/10
Trust
8/10
Less
Louise, Tasmania, reviewed 6 months ago
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