7.6 / 10

based on 592 reviews as rated by Mozo community

MyState Bank bank accounts

MyState Bank is an Authorised Deposit-taking Institution and a national diversified financial services group headquartered in Tasmania. MyState Bank has strong roots in the Tasmanian community, offering lending, savings accounts, financial planning and insurance.

MyState Bank offers the following bank accounts

Rates and fees verified as correct at 07 March, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate  
Everyday Account

$6.00

Apple Pay, Google Pay, PayID, Samsung Pay, FitBit Pay, Garmin

0% p.a.

Glide Account

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay, FitBit Pay, Garmin

0% p.a.

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How are MyState Bank bank accounts rated?

Mozo users have rated MyState Bank bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
MyState Bank bank accounts
Overall
7.0/10
Price
Features
Customer service
Convenience
Trust

101 Reviews

Recent MyState Bank bank account reviews

MyState Bank Glide Account review
Overall 1/10
Interest rate slashed. Glitchy app.

Terrible. Signed up for the bonus interest rate on the savings account only to have it slashed - repeatedly. Defeats the purpose of signing up in the first place. If you don’t live near a branch and do most of your banking online, be prepared to wait anywhere from 15-30 minutes to reach a customer service operator when using phone support - they are helpful once you get through (if you can be bothered to hold for that long). The mobile app is full of glitches - regular issues logging in, constantly freezes on you, password reset was a nightmare (prompting a call to the telephone support, because what else can you do?? And then the waiting begins *again*). Ironically I’ve updated the app today (after receiving a prompt to do so and a message saying they’ve fixed a lot of the glitches) - only to find none of my sign in details are recognised, password reset has failed, and I can no longer access my account / savings. Closing my accounts ASAP - I’ve banked with plenty of places and this is by far the worst. I’m about to apply for a home loan and my broker recommended the MyState product owing to a competitive interest rate. Safe to say I’ll be going with a different lender, whose customer service leaves me feeling valued and supported.

Read full review

Terrible. Signed up for the bonus interest rate on the savings account only to have it slashed - repeatedly. Defeats the purpose of signing up in the first place. If you don’t live near a branch and do most of your banking online, be prepared to wait anywhere from 15-30 minutes to reach a customer service operator when using phone support - they are helpful once you get through (if you can be bothered to hold for that long). The mobile app is full of glitches - regular issues logging in, constantly freezes on you, password reset was a nightmare (prompting a call to the telephone support, because what else can you do?? And then the waiting begins *again*). Ironically I’ve updated the app today (after receiving a prompt to do so and a message saying they’ve fixed a lot of the glitches) - only to find none of my sign in details are recognised, password reset has failed, and I can no longer access my account / savings. Closing my accounts ASAP - I’ve banked with plenty of places and this is by far the worst. I’m about to apply for a home loan and my broker recommended the MyState product owing to a competitive interest rate. Safe to say I’ll be going with a different lender, whose customer service leaves me feeling valued and supported.

Price
1/10
Features
1/10
Customer service
4/10
Convenience
1/10
Trust
1/10
Less
Rebecca, Victoria, reviewed about 1 month ago
MyState Bank Bank Account review
Overall 1/10
Worst bank ever

One of the worst banks ever, don’t trust what they say I am glad we are changing.

Read full review

One of the worst banks ever, don’t trust what they say I am glad we are changing.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
2/10
Trust
1/10
Less
Shaun, Tasmania, reviewed about 1 month ago
MyState Bank Glide Account review
Overall 1/10
Poor technology, terrible communication.

They are an immature bank with terrible technology. I applied online for an advertised high interest saving account, they received my first deposit then I wasn’t able to transfer money between internal or external accounts. After many attempts to contact (busy call centre is only option), then I was rudely told it was a glitch in online applications and my account has been marked suspicious so now I have to print forms and send back (electronic forms are unavailable) and they wouldn’t be able to help me further. They have my money. I can’t get interest rate as no card is being sent for me to achieve 5 uses. And I can’t close accounts unless I send forms which will take weeks. Other banks have much better apps, websites and thankfully all online facilities to ID check. I wouldn’t bother with this bank. They dropped the interest rate anyway after all that effort.

Read full review

They are an immature bank with terrible technology. I applied online for an advertised high interest saving account, they received my first deposit then I wasn’t able to transfer money between internal or external accounts. After many attempts to contact (busy call centre is only option), then I was rudely told it was a glitch in online applications and my account has been marked suspicious so now I have to print forms and send back (electronic forms are unavailable) and they wouldn’t be able to help me further. They have my money. I can’t get interest rate as no card is being sent for me to achieve 5 uses. And I can’t close accounts unless I send forms which will take weeks. Other banks have much better apps, websites and thankfully all online facilities to ID check. I wouldn’t bother with this bank. They dropped the interest rate anyway after all that effort.

Price
4/10
Features
3/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Georgia, New South Wales, reviewed about 2 months ago
MyState Bank Glide Account review
Overall 2/10
Bad bad bad.

Really poor customer service, extremely rude, they try to scam their customers, website is absolutely horrendous, IT and account log in issues all the time. Just isn't worth it, other banks more deserving of your business.

Read full review

Really poor customer service, extremely rude, they try to scam their customers, website is absolutely horrendous, IT and account log in issues all the time. Just isn't worth it, other banks more deserving of your business.

Price
1/10
Features
2/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Craig, Victoria, reviewed about 2 months ago

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