I trust this bank to look after my needs. It doesn’t try to sell me extras like insurance. It has the customer's best interest, not the shareholders.
I have been a member for many years and I cannot fault them.
No special treatment even though I've been a member for many years.
I have been with TMB since I was young because of my parents are teachers. The Credit Union turned Bank has always looked after me. Walking in to their Homebush branch is always like visiting family. They are very humble in what they do!
Very competitive rates on deposits, cards and loans. Friendly, efficient and helpful customer service.
MCU bank is good. They are helpful, have good service and care about their customers.
I have been with this bank for over 30 years. It provides excellent services
Fee free banking! great range of products!
I can only give the highest praise for this bank. Customers are their first concern and they are friendly, helpful at all times and will always have my loyalty for their service in all areas of banking.
Great and friendly customer service and very professional
The customer service through Teachers Mutual Bank is exceptional. While they have only the Homebush branch on an everyday basis, they do have some pop-up locations from time to time. But, I've only ever been to the physical location once or twice in the ten years I've been with them - they make everything easy using the internet and phone. I have had long term deposits which have been easy to manage and have competitive rates. Their everyday banking and connection between accounts is very good. It's also easy to connect with other external banks and transfers are extremely quick.
They are only interested in looking after their customers. Service in person, over the phone or via email is always excellent, even if you are contacting them from overseas. Their broad range of products are excellent and stand up well to comparison to with other banks. They have an excellent online banking site and there are no fees or annoying catches. I have banked with them since 1978 and will always continue to do so.
Teachers Mutual Bank may not have many accessible physical branches but they do make up for it in customer service. Their every day customer service is easily accessible by phone, with minimal waiting time. And their fraud department is extremely efficient, alerting customers to suspicious transactions immediately and dealing with any issues efficiently. And it's all within Australia, conducted professionally and with great personal care.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.