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Virgin Money credit card reviews

Virgin Money
Virgin Money's overall rating for credit cards

(as rated by the Mozo community)

5.9 / 10

based on 206 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from Virgin Money

Recent Virgin Money credit card reviews

Virgin Money

Virgin Money Low Rate Card Low Rate Card review

Overall rating   9 / 10

They take care of their customers.

Customer service is top with Virgin even though they seem to have offshore call centres. When I’ve had unauthorised use of my card they have taken immediate action and rectified it twice. I feel secure using my card with purchases.

Full review

Customer service is top with Virgin even though they seem to have offshore call centres. When I’ve had unauthorised use of my card they have taken immediate action and rectified it twice. I feel secure using my card with purchases.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Nazanin, New South Wales, reviewed 10 days ago

Virgin Money

Virgin Money No Annual Fee Card No Annual Fee Card review

Overall rating   10 / 10

Great no annual feel credit card.

Great phone app which is easy to use. Increased my limit easily.

Full review

Great phone app which is easy to use. Increased my limit easily.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Vanessa, New South Wales, reviewed 22 days ago

Virgin Money

Virgin Money Virgin Australia Velocity Flyer Card - Bonus Points Offer Virgin Australia Velocity Flyer Card - Bonus Points Offer review

Overall rating   8 / 10

No issues so far with the card or customer service

I like the point system which I have now used a few times for flights and holidays. I also like the annual fee which I always get back each year as a flight voucher for the same value. However if you don’t use the voucher each year you lose out. ...

Full review

I like the point system which I have now used a few times for flights and holidays. I also like the annual fee which I always get back each year as a flight voucher for the same value. However if you don’t use the voucher each year you lose out. Also the interest rates are very high if you don’t pay your card off each fortnight.

    Price   6 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   10 / 10

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Phillip, South Australia, reviewed about 1 month ago

Virgin Money

Virgin Money Virgin Australia Velocity Flyer Card - Balance Transfer Offer review

Overall rating   7 / 10

Good frequent flyer programme

I like this credit card as it has Velocity Reward club points on every purchase and they have good redemption gifts and airline rewards.

Full review

I like this credit card as it has Velocity Reward club points on every purchase and they have good redemption gifts and airline rewards.

    Price   8 / 10

    Features   7 / 10

    Customer service   5 / 10

    Convenience   10 / 10

    Trust   7 / 10

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Denise, New South Wales, reviewed about 1 year ago

Virgin Money

Virgin Money No Annual Fee Card No Annual Fee Card review

Overall rating   10 / 10

Friendly and helpful staff

I have been dealing with Virgin Money with ease and the staff have always been friendly and helpful. When things got a bit hard to meet payment, they were great at providing me with other alternatives. I highly rate their customer service.

Full review

I have been dealing with Virgin Money with ease and the staff have always been friendly and helpful. When things got a bit hard to meet payment, they were great at providing me with other alternatives. I highly rate their customer service.

    Price   10 / 10

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Kim, New South Wales, reviewed almost 3 years ago

Virgin Money

Virgin Money No Annual Fee Card No Annual Fee Card review

Overall rating   9 / 10

No Charges

    Price   10 / 10

    Features   10 / 10

    Customer service   8 / 10

    Convenience   4 / 10

    Trust   8 / 10

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Nick, Victoria, reviewed over 3 years ago

Virgin Money

Virgin Money Low Rate Card Low Rate Card review

Overall rating   6 / 10

Great for velocity points

Great for Velocity points, we pay our balance every month so unsure of interest rate for the card. High annual fee.

Full review

Great for Velocity points, we pay our balance every month so unsure of interest rate for the card. High annual fee.

    Price   5 / 10

    Features   8 / 10

    Customer service   7 / 10

    Convenience   3 / 10

    Trust   4 / 10

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Julie, Western Australia, reviewed over 3 years ago

Virgin Money

Virgin Money Credit Card review

Overall rating   9 / 10

Good just need to speak better english.

Love it as I earn point on this card too

Full review

Love it as I earn point on this card too

    Price   7 / 10

    Features   8 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Ann marie, South Australia, reviewed over 3 years ago

Virgin Money

Virgin Money Virgin Australia Velocity Flyer Card - Bonus Points Offer Virgin Australia Velocity Flyer Card - Bonus Points Offer review

Overall rating   9 / 10

Go for it!

Love the bonus points, good rates, really great bank

Full review

Love the bonus points, good rates, really great bank

    Price   6 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   7 / 10

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Julian, Victoria, reviewed over 3 years ago

Virgin Money

Virgin Money Virgin Australia Velocity Flyer Card - Balance Transfer Offer review

Overall rating   10 / 10

Free flights awesome

Virgin credit cards are fantastic get rewards while you shop or pay bills

Full review

Virgin credit cards are fantastic get rewards while you shop or pay bills

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Despina, New South Wales, reviewed almost 4 years ago

Virgin Money

Virgin Money Virgin Australia Velocity Flyer Card - Bonus Points Offer Virgin Australia Velocity Flyer Card - Bonus Points Offer review

Overall rating   10 / 10

Fantastic customer service

Love the points system

Full review

Love the points system

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Judy, Queensland, reviewed almost 4 years ago

Virgin Money

Virgin Money No Annual Fee Card No Annual Fee Card review

Overall rating   8 / 10

Good app on iPhone

No annual fees.

Full review

No annual fees.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Helen, Queensland, reviewed about 4 years ago

Virgin Money

Virgin Money Virgin Australia Velocity High Flyer Card Virgin Australia Velocity High Flyer Card review

Overall rating   5 / 10

Great extras

Difficult to get hold of, accents can be an issue - difficult to understand, awesome velocity points

Full review

Difficult to get hold of, accents can be an issue - difficult to understand, awesome velocity points

    Price   4 / 10

    Features   8 / 10

    Customer service   4 / 10

    Convenience   2 / 10

    Trust   3 / 10

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Steena, Queensland, reviewed about 4 years ago

Virgin Money

Virgin Money No Annual Fee Card No Annual Fee Card review

Overall rating   1 / 10

Just don't.

I went overseas and faxed (yes, faxed in this day and age) a signed form requesting my wife be added as a signatory. That was over a month ago, the card still hasn't arrived. She had a car accident and needed access to the credit card , but guess...

Full review

I went overseas and faxed (yes, faxed in this day and age) a signed form requesting my wife be added as a signatory. That was over a month ago, the card still hasn't arrived. She had a car accident and needed access to the credit card , but guess what, Virgin Money failed to do their jobs causing massive stress and inconvenience. Their web banking is also right out of 1996.

    Price   4 / 10

    Features   2 / 10

    Customer service   0 / 10

    Convenience   2 / 10

    Trust   2 / 10

Less

Jonathan, Victoria, reviewed about 4 years ago

Virgin Money

Virgin Money Virgin Australia Velocity High Flyer Card Virgin Australia Velocity High Flyer Card review

Overall rating   8 / 10

Good reward program

As a Velocity Frequent Flyer member, the card fits in well with the Velocity Rewards program with a higher reward structure which is good if you are a member and want to maximise your returns.

Full review

As a Velocity Frequent Flyer member, the card fits in well with the Velocity Rewards program with a higher reward structure which is good if you are a member and want to maximise your returns.

    Price   7 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

David, Queensland, reviewed about 4 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Credit card comparisons on Mozo - rates updated daily

  • Citi Platinum - Balance Transfer Offer

    Citi Platinum - Balance Transfer Offer

    • 0% per annum for 26 months on purchases and balance transfers
    • No Annual Fee for the first year then $199 each year after.
    • Complimentary International Travel Insurance

    balance transfer rate

    0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)

    purchase rate

    21.49% p.a.

    annual fee

    $149 $49 in the first year

    Go to site

    More info

    • 0% per annum for 26 months on purchases and balance transfers
    • No Annual Fee for the first year then $199 each year after.
    • Complimentary International Travel Insurance
    • Balance transfer rate: 0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)
    • Annual fee: $149 $49 in the first year
    • Purchase rate: 21.49% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 22.24% p.a.
    • Fee for cash withdrawals: 3.5%, min $3.50
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, cashback, gift cards, retail rewards and shopping gift cards.
    Overall rating

    5.2

    Based on 1263 Citi credit card reviews

    Need more information?
    Go to site

    More info

  • CUA Low Rate Credit Card

    CUA Low Rate Credit Card

    • $0 annual fee for the first year
    • 11.99% p.a. on purchases
    • Up to 55 days interest free

    balance transfer rate

    0% p.a. for 13 months and then 21.74% p.a.

    purchase rate

    11.99% p.a.

    annual fee

    $49 $0 in the first year

    Go to site

    More info

    • $0 annual fee for the first year
    • 11.99% p.a. on purchases
    • Up to 55 days interest free
    • Balance transfer rate: 0% p.a. for 13 months and then 21.74% p.a.
    • Annual fee: $49 $0 in the first year
    • Purchase rate: 11.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.74% p.a.
    • Fee for cash withdrawals: 2.00%, Min $3.50
    • Rewards description:
    Overall rating

    7.3

    Based on 98 CUA credit card reviews

    Need more information?
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    More info

  • ANZ Frequent Flyer Black

    ANZ Frequent Flyer Black

    • 120,000 bonus Qantas Points and $275 back to your new ANZ Frequent Flyer Black card when you spend $4,000 on eligible purchases in the first 3 months. Eligibility criteria, T&Cs, fees and charges apply^.
    • 1 Qantas Point per $1 spent on eligible purchases up to and including $4,000 per statement period.
    • Available with Apple Pay

    balance transfer rate

    No current offer

    purchase rate

    20.24% p.a.

    annual fee

    $425

    Go to site

    More info

    • 120,000 bonus Qantas Points and $275 back to your new ANZ Frequent Flyer Black card when you spend $4,000 on eligible purchases in the first 3 months. Eligibility criteria, T&Cs, fees and charges apply^.
    • 1 Qantas Point per $1 spent on eligible purchases up to and including $4,000 per statement period.
    • Available with Apple Pay
    • Balance transfer rate: No current offer
    • Annual fee: $425
    • Purchase rate: 20.24% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 20.24% p.a.
    • Fee for cash withdrawals: 2%
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Overall rating

    6.7

    Based on 6111 ANZ credit card reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    American Express Qantas Ultimate Card

    American Express Qantas Ultimate Card

    • Receive 55,000 bonus Qantas Points when you apply online, are approved and spend $3,000 on your new Card within the first 3 months.
    • Get rewarded with up to 2.25 Qantas Points per $1 spent.
    • Complimentary domestic and international travel insurance

    balance transfer rate

    0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)

    purchase rate

    20.74% p.a.

    annual fee

    $450

    Go to site

    More info

    • Receive 55,000 bonus Qantas Points when you apply online, are approved and spend $3,000 on your new Card within the first 3 months.
    • Get rewarded with up to 2.25 Qantas Points per $1 spent.
    • Complimentary domestic and international travel insurance
    • Balance transfer rate: 0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)
    • Annual fee: $450
    • Purchase rate: 20.74% p.a.
    • Interest free days: 44
    • Interest rate on cash withdrawals:
    • Fee for cash withdrawals:
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Overall rating

    6.6

    Based on 871 American Express credit card reviews

    Need more information?
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  • MOZO EXPERTS CHOICE AWARDS 2019

    ME frank Credit Card

    ME frank Credit Card

    • Experts Choice Winner - No Annual Fee Credit Card
    • Low rate of 11.99% p.a on purchases and cash advances
    • Up to 55 days interest free on purchases

    balance transfer rate

    No current offer

    purchase rate

    11.99% p.a.

    annual fee

    $0

    Go to site

    More info

    • Experts Choice Winner - No Annual Fee Credit Card
    • Low rate of 11.99% p.a on purchases and cash advances
    • Up to 55 days interest free on purchases
    • Balance transfer rate: No current offer
    • Annual fee: $0
    • Purchase rate: 11.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 11.99% p.a.
    • Fee for cash withdrawals: 2%, Min $4.00
    • Rewards description:
    Overall rating

    8.0

    Based on 206 ME credit card reviews

    Need more information?
    Go to site

    More info

**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

Want more? Compare all 226 credit cards in the Mozo comparison engine.

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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

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