Your selected savings accounts
Virgin Money is a financial services company that differentiates itself with a high focus on customer service and a strong brand. It aims to offer great value banking and insurance products designed around what customers really want. In Australia, Virgin Money's banking products include savings accounts, credit cards, super and it also has a range of general insurance products including home and contents, car and travel insurance.
Your selected savings accounts
One you get the hang of the product linked to the high interest savings account then it’s effortless.
I switched to Virgin Money earlier in the year and the experience has been excellent. It has been really easy to set up and manage ongoing. The interest rate is very competitive (which is great when you're putting away decent money each month). The app is incredibly easy to use and card easily added to digital wallet. Transfers to other banks are also quick Haven't had to interact with customer service yet, so can't make a comment here. Lock in saver can be difficult if you need to access money quickly (30 days' notice needed). But worth it for the higher interest rate. Suggest you have a reserve somewhere else
Interest rates are good, if you can meet the criteria. I have been with over 6 banks ans never has it been hard to meet the criteria. They make you jump through hoops to get the advertised interest rate. The criteria applies only for the next month, not the current month either. Not a good system. And you need to deposit yours savings into your transaction account for it to apply, not your savings account? Like why??
Their high interest account is not high interest as they do not pay what they say they will. It is designed to deliberately not pay the bonus and you have to chase them for it, I had double the amount in my account the second month yet I received just $21 interest yet the first month I received $42.19 for have $30,000 less ? You have to go chasing around on a phone they never answer and chat they also never answer as busy, yes I bet they are. Do yourself a favour and do as I did remove your money and close your account
^See information about the Mozo Experts Choice Savings Account Awards
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