based on 710 Beyond Bank banking product reviews as rated by Mozo community

Beyond Bank bank accounts

Beyond Bank, formerly Community CPS, is one of Australia's largest customer owned banks. Based in South Australia, Beyond Bank operates more than 46 branches across the country. Beyond Bank offers a wide range of banking and financial products including home loans, credit cards, savings accounts, term deposits, bank and and business accounts, and personal loans. The winning combination of great products and local service has helped Beyond Bank win many industry awards, including Best Credit Union in the Mozo People's Choice Awards 2012.

Beyond Bank offers the following bank accounts

Rates and fees verified as correct at 23 September, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate
Purple Transactor

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay

0% p.a.

How are Beyond Bank bank accounts rated?

Mozo users have rated Beyond Bank bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
Beyond Bank bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

127 Reviews

Recent Beyond Bank bank account reviews

Beyond Bank Bank Account
Overall 1/10
Absolutely no service.

I have been trying for two days to access my bank account so that I can pay my debts. Internet banking does not work. The membership number is copied from my statement and the password is the one they gave me. Chat is unavailable. Phones are not being answered. " Unusually heavy demand" is what you hear regardless of the time of the call. Waiting time 50 minutes. Their promise to call back is worthless. When it was just United Credit it offered good services, but as they became bigger the quality of services dropped. I will be changing banks if I can ever get through to them.

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I have been trying for two days to access my bank account so that I can pay my debts. Internet banking does not work. The membership number is copied from my statement and the password is the one they gave me. Chat is unavailable. Phones are not being answered. " Unusually heavy demand" is what you hear regardless of the time of the call. Waiting time 50 minutes. Their promise to call back is worthless. When it was just United Credit it offered good services, but as they became bigger the quality of services dropped. I will be changing banks if I can ever get through to them.

Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Herbert, Western Australia, reviewed 3 months ago
Beyond Bank Purple Transactor
Overall 1/10
Terrible customer service.

Terrible customer service. There is never enough staff. They need to go beyond with their staffing levels. The telephone wait is awful and today there was no live chat. They always say 'we are experiencing a high level of demand' etc. Get more staff! I cannot transfer money out of my account, and I am stuck until someone returns my call. This is not service! It happens every time I ring.

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Terrible customer service. There is never enough staff. They need to go beyond with their staffing levels. The telephone wait is awful and today there was no live chat. They always say 'we are experiencing a high level of demand' etc. Get more staff! I cannot transfer money out of my account, and I am stuck until someone returns my call. This is not service! It happens every time I ring.

Price
5/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Meredith, New South Wales, reviewed 5 months ago
Beyond Bank Purple Transactor
Overall 10/10
A better bank.

The bank was untouched and unscathed by the Royal Commission into Banking. It generally has better interest rates, fees and charges.

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The bank was untouched and unscathed by the Royal Commission into Banking. It generally has better interest rates, fees and charges.

Price
10/10
Features
10/10
Customer service
8/10
Convenience
8/10
Trust
8/10
Less
Harald, South Australia, reviewed 5 months ago
Beyond Bank Bank Account
Overall 9/10
The bank that goes Beyond

I have been with this bank since it was a credit union and like its strong connection with members It also provides a monthly allowance to cover fees based on years of membership and for me that effectively eliminates fees

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I have been with this bank since it was a credit union and like its strong connection with members It also provides a monthly allowance to cover fees based on years of membership and for me that effectively eliminates fees

Price
6/10
Features
9/10
Customer service
9/10
Convenience
8/10
Trust
10/10
Less
Chris, South Australia, reviewed 6 months ago

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