Your selected home loans
Your selected home loans
10 years after my first horrific experience with the uBank Home Loans settlement team I thought things may have changed and stuck with them in 2024. Nothing has changed. They missed settlement three times by not doing what they were tasked with. Meaning I incurred extra legal fees. This despite raising my case to urgent with them more than 5 times over a two month period. Avoid. Avoid. Avoid.
I love UBank. Super easy to deal with and really friendly. Nothing is ever a problem.
I LIKE THIS BANK FOR ITS FLEXIBLE AND VERY COMPETITIVE HOME LOANS. THE EASE OF APPLICATION ALSO WAS A PLUS FACTOR BEING CONDUCTED EFFICIENTLY VIA PHONE AND INTERNET. I REALLY LIKE THE EASE WITH WHICH I CAN MAKE ADDITIONAL REPAYMENTS, AND THE REDRAW FACILITY WHICH AGAIN IS EASY AND DOES NOT HAVE YOU FILLING IN COPIOUS AMOUNTS OF PAPERWORK. MY STATEMENTS ARE CLEAR AND EASY TO UNDERSTAND AND THE CUSTOMER SERVICE HAS ALWAYS BEEN PROMPT, CURTEOUS AND EFFICIENT.
I was recommended this bank from my broker when I was looking for an investment property. Firstly the application process was simple, easy and streamlined, I was offered great interest rate that has help especially in the last 12 months. That have a good APP that is easy to use and monitors your accounts efficiently. Easy to link with other accounts. The only cons of my experience of this bank was when I rang up to review my rate I had to go through several individuals to get to the right section and then I had to wait for them to ring me back 24 hours later. This is a common issue I have experienced with banks I have used in the past. Overall a good bank that I happy with and continue to have a good relationship with.
I'm usually not a fan of online but the application process was easy, hardest part was scanning all my documents and uploading. Processing my application was quick and settlement of my refinance was painless. The couple of times I have needed to contact them the online chat has been answered pretty quickly. Couple minor appearance only issues in the "app" but otherwise they have been significantly better than who I was previously with.
This is a no frills bank, no branch available , all communication is online or via phone but staff have always been helpful . Low interest rate and low fees. Would recommend.
Great rates, good options for multiple offset accounts and fast local customer service. Easy to use app.
Delays in home loan application due to glitches in online application system, slow responce times, and jumping through hoops to gain approval. Now that we gain approval, Ubank will not honor cash back offer if our settlement occurs 1 minute past June 30 deadline, despite their involvment in delays. No guarantee settlement will occur in time. Hence i declined the offer after many hours of effort.
Ubank is owned by NAB and operates under the Big Four’s banking licence.
Ubank does not have bank branches, but does have a customer service team you can speak to if you have any issues.
The only home loan offered by ubank that comes with an offset account is the Flex variable home loan. It’s a 100% offset account linked to a ubank Spend, Bills, or Save account.
You’ll pay an extra annual fee of $250 for the privilege, so make sure you take full advantage of it.
The highest loan-to-value ratio (LVR) that ubank will accept is 85%. This means that you’ll at least need to have a 15% house deposit, minimum, to get a new home with ubank.
Ubank offers interest-only (IO) home loans for both owner-occupiers and property investors. You can compare interest-only home loans on Mozo to see if a ubank IO home loan is the most competitive option for you.
* WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
** Initial monthly repayment figures are estimates only, based on the advertised rate. You can change the loan amount and term in the input boxes at the top of this table. Rates, fees and charges and therefore the total cost of the loan may vary depending on your loan amount, loan term, and credit history. Actual repayments will depend on your individual circumstances and interest rate changes.
^See information about the Mozo Experts Choice Home Loan Awards
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