based on 915 ubank product reviews as rated by Mozo community

ubank home loans

ubank is an online bank backed by NAB. Having launched in 2008, ubank has since expanded its offerings to include term deposits, bank accounts and home loans. As an online bank, ubank doesn’t have a branch network, but borrowers can seek assistance online or over the phone.

If you love the convenience of online banking, ubank could be a lender worthy of your attention. Plus, in 2022 ubank took home three separate Mozo Experts Choice Home Loan Awards in the Split Home Loan, Investor Home Loan and Investor Fixed Home Loan categories.

What home loans do ubank offer?

Rates and fees verified as correct at 24 February 2024. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

With a fixed rate home loan from ubank, owner occupiers and investors can get repayment certainty for 1, 2, 3 or 5 years. The Own Home Loan is relatively light on fees, and you'll have the option to make extra repayments during the fixed term of your loan (up to a maximum of $20,000 p.a.). There is also a rate lock feature available where you can secure the advertised interest rate up until the settlement of the loan if you’re losing sleep over possible interest rate rises in the future (fees apply).

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments  

6.94% p.a.

6.63% p.a.

$250.00 yearly

$250

6.94% p.a.

6.63% p.a.

$250.00 yearly

$250

6.94% p.a.

6.60% p.a.

$250.00 yearly

$250

6.64% p.a.

6.56% p.a.

$250.00 yearly

$250

6.64% p.a.

6.56% p.a.

$250.00 yearly

$250

Go to site

6.84% p.a.

6.97% p.a.

$250.00 yearly

$250

6.64% p.a.

6.52% p.a.

$250.00 yearly

$250

Go to site

6.78% p.a.

6.70% p.a.

$250.00 yearly

$250

6.94% p.a.

6.74% p.a.

$250.00 yearly

$250

6.94% p.a.

6.74% p.a.

$250.00 yearly

$250

6.94% p.a.

6.70% p.a.

$250.00 yearly

$250

6.78% p.a.

6.70% p.a.

$250.00 yearly

$250

6.78% p.a.

6.67% p.a.

$250.00 yearly

$250

Variable Rate Home Loans

ubank also offers a selection of variable rate home loans, wth different rates available depending on your LVR. While there are no application fees, borrowers should be aware of the settlement, discharge, and yearly service fee. Borrowers will also have access to a number of useful features, including unlimited extra repayments, a redraw facility, and the choice between making weekly, fortnightly or monthly repayments. 

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments  

6.69% p.a.

6.63% p.a.

$250.00 yearly

$250

6.69% p.a.

6.63% p.a.

$250.00 yearly

$250

6.64% p.a.

6.58% p.a.

$250.00 yearly

$250

6.19% p.a.

6.43% p.a.

$250.00 yearly

$250

Go to site

6.19% p.a.

6.43% p.a.

$250.00 yearly

$250

Go to site

6.69% p.a.

6.92% p.a.

$250.00 yearly

$250

6.14% p.a.

6.38% p.a.

$250.00 yearly

$250

Go to site

6.14% p.a.

6.16% p.a.

$0.00

$250

6.14% p.a.

6.16% p.a.

$0.00

$250

6.59% p.a.

6.61% p.a.

$0.00

$250

6.09% p.a.

6.11% p.a.

$0.00

$250

Go to site

6.69% p.a.

6.71% p.a.

$250.00 yearly

$250

6.69% p.a.

6.71% p.a.

$250.00 yearly

$250

6.64% p.a.

6.66% p.a.

$250.00 yearly

$250

6.34% p.a.

6.58% p.a.

$250.00 yearly

$250

6.34% p.a.

6.58% p.a.

$250.00 yearly

$250

6.29% p.a.

6.53% p.a.

$250.00 yearly

$250

6.64% p.a.

6.46% p.a.

$0.00

$250

6.64% p.a.

6.46% p.a.

$0.00

$250

6.54% p.a.

6.39% p.a.

$0.00

$250

6.29% p.a.

6.31% p.a.

$0.00

$250

6.29% p.a.

6.31% p.a.

$0.00

$250

6.24% p.a.

6.26% p.a.

$0.00

$250

ubank home loan features in a glance

Home loan icon

Manage your home loan

Choosing a home loan with ubank means you can manage your home loan from the comfort of your own couch, or bed, or anywhere really. In case you’re not comfortable using a provider without a physical branch, head on over to our comparison tool and choose a provider with an extensive branch network.

Image of coins

No application fees

As an online bank, ubank has passed on its cost savings to customers through its competitive interest rates and products that are light on fees.

Deposit icon

Rate lock

When you sign up to ubank’s fixed rate you can use the optional rate lock feature as an added guarantee that you will be charged the advertised interest rate even if there is a rate rise before the loan settles. Be mindful you will be charged a fee to use this feature.

How are ubank home loans rated?

Mozo users have rated ubank home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
ubank home loans
Overall
Price
Features
Customer service
Convenience
Trust

36 Reviews

Recent ubank home loan reviews

ubank Flex Home Loan Fixed
Overall 6/10
Anne

This is a no frills bank, no branch available , all communication is online or via phone but staff have always been helpful . Low interest rate and low fees. Would recommend.

Read full review

This is a no frills bank, no branch available , all communication is online or via phone but staff have always been helpful . Low interest rate and low fees. Would recommend.

Price
10/10
Features
1/10
Customer service
8/10
Convenience
5/10
Trust
6/10
Less
Davey, South Australia, reviewed about 1 month ago
ubank Flex Home Loan
Overall 9/10
Great rates, offsets and local customer service

Great rates, good options for multiple offset accounts and fast local customer service. Easy to use app.

Read full review

Great rates, good options for multiple offset accounts and fast local customer service. Easy to use app.

Price
9/10
Features
10/10
Customer service
10/10
Convenience
9/10
Trust
8/10
Less
Paul, New South Wales, reviewed 8 months ago
ubank Neat Home Loan
Overall 3/10
Will not honour home loan cashback offer

Delays in home loan application due to glitches in online application system, slow responce times, and jumping through hoops to gain approval. Now that we gain approval, Ubank will not honor cash back offer if our settlement occurs 1 minute past June 30 deadline, despite their involvment in delays. No guarantee settlement will occur in time. Hence i declined the offer after many hours of effort.

Read full review

Delays in home loan application due to glitches in online application system, slow responce times, and jumping through hoops to gain approval. Now that we gain approval, Ubank will not honor cash back offer if our settlement occurs 1 minute past June 30 deadline, despite their involvment in delays. No guarantee settlement will occur in time. Hence i declined the offer after many hours of effort.

Price
7/10
Features
6/10
Customer service
1/10
Convenience
5/10
Trust
1/10
Less
Mitch, Queensland, reviewed 8 months ago
ubank Home Loan
Overall 3/10
Terrible Application Process

Completing the application was interesting, in giving them access to all your banking accounts then they estimated your expenses, which for empty nesters having an amount included as education/childcare seemed odd. Difficult to change the computer-generated figures, if allowed at all then we hit the verification process. Oh my god what a slow, cumbersome process this proved to be. Finally gave up :(

Read full review

Completing the application was interesting, in giving them access to all your banking accounts then they estimated your expenses, which for empty nesters having an amount included as education/childcare seemed odd. Difficult to change the computer-generated figures, if allowed at all then we hit the verification process. Oh my god what a slow, cumbersome process this proved to be. Finally gave up :(

Price
7/10
Features
6/10
Customer service
1/10
Convenience
2/10
Trust
2/10
Less
Michael, Western Australia, reviewed about 1 year ago
ubank UHomeLoan - Investor Extra Offer
Overall 1/10
Avoid.

Awful customer service. Very slow to deal with. String you along for a couple of weeks then find roadblocks to progress with loan application. You will loose contracts relying on this bank.

Read full review

Awful customer service. Very slow to deal with. String you along for a couple of weeks then find roadblocks to progress with loan application. You will loose contracts relying on this bank.

Price
5/10
Features
3/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Kris, Queensland, reviewed over 2 years ago

What do you need to apply for a ubank home loan?

To apply for a UBank home loan, you will need to complete and submit an online application. In order to finalise your home loan application, you’ll need to supply the following documents:

Home loan quick links