BankVic reviews

They've always very helpful, easy to and you get to see someone if needed. Good customer service and reasonable fees.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   9 / 10

Less

They do what they are supposed to do, look after your funds'. Any unusual transactions on your account, they'll contact you to confirm or deny the transaction.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   9 / 10

Less

Brilliant service and customer care.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

They have expensive dishonour fees, apart from that they are recommended.

Price   3 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Very good for the common person.

Price   8 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   5 / 10

Trust   7 / 10

Less

Very competitive and amazing customer service, happy to go that one step further for their customers.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Great interest rate with no fixed term.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

BankVic (formerly Police Credit) is an excellent, honest and competitive bank with an emphasis on customer service. We have had our personal and home loans through them for several years and have had other people, such as our conveyancer describe them as being excellent to work with. When you call them you can always get a person that you can have a conversation and joke with if you like and everything gets sorted quickly. Their products offer a great balance of features and competitiveness. They won't be the cheapest in the market but they don't sting you with hidden fees and charges either. Improvements; the main things they could improve are their network of fee-free ATMS and their online platform. They especially need to implement 2-factor authentication for the banking platform, as I think they are probably the only bank that doesn't at this point. Although, they do ring you quickly re any suspect transactions.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Good

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less