I was hit with three dishonour fees of $19 each, and even after I pleaded my case that I had cancer and really needed the money they only reimbursed me a whole $10.
Good rate and I like the redraw function, but when I made an enquiry about reducing the rates, they ignored my emails.
They've always very helpful, easy to and you get to see someone if needed. Good customer service and reasonable fees.
A magnificent bank! Always helpful and very informative. The interest rates on loans are well below the big banks and fees are practically non-existent. The one downside is the lack of branch outlets to visit in person.
Very competitive and amazing customer service, happy to go that one step further for their customers.
Good
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