HSBC Credit card reviews
Overall rating
Recent HSBC credit card reviews
HSBC Low Rate Credit Card review
Terrible management in HSBC credit card departmen
A fraudulent credit card that was issued under my name by somebody else remains "open" status on Equifax after 2.5 years!! This has cause me delays on home settlement with another bank and causing me to pay the penalty fees due to their delay in responding to my complain. After two weeks nobody ever tried to email or call me about the issue! I have tried all the possible ways to contact them such as in person, at branch, email and phone calls! This is the worst ever credit cards department in Australia! Staff at the branch were polite but the bank system is terrible!
HSBC Platinum Qantas Credit Card review
Great customer experience.
Very happy with HSBC. Credit card is well above what I expected. Rewards points and QFF points.
HSBC Credit Card review
No customer service.
Very difficult to contact by phone, dislike the robot you have to talk to, they take you on a trip round the world before they come up with solution.
HSBC Platinum Qantas Credit Card review
Good value.
Easy to use, good interest rate and rewards points.
HSBC Credit Card review
No problems with this credit card, great service.
I've found this to be a good product. Staff are always very helpful too.
HSBC Platinum Credit Card review
Poor service and lacking add ons.
Their customer service is incredibly bad. I lodged a complaint with them 7 weeks ago and they still haven't provided a solution, just a 'we are still looking into it' response.
HSBC Credit Card review
Great service and features for security.
Excellent at checking on possible fraudulent activity. When I was worried about certain entries on my card, it was so quick and easy to have the card cancelled and replaced. The customer service was excellent.
HSBC Platinum Qantas Credit Card review
Good provider but not for gaining Qantas points
This credit card has multiple tiers in Qantas Frequent Flyer point accumulation. That is, one point for each dollar spent using the card if your balance is less than $3,000 a month. After reaching this threshold, you will be awarded 0.5 points for each dollar spent. Therefore, it gives cardholders less value compared to other cards.
HSBC Credit Card review
I dislike this bank
After missing a payment by two days thanks to other banks being delayed, HSBC cancelled the card and now I have only a payment to make without the use of credit limit which was disappointment especially after being with them for 18 years.
HSBC Low Rate Credit Card review
Great service and fantastic rewards
Although their interest rate is high it does not affect us as we pay off our balance at each statement. Their rewards program is great and the points add up quickly and we often redeem for gift vouchers and treat ourselves to free purchases. They are quick to notify us if they feel an unauthorised transaction has taken place, (which none were but we purchased something from overseas which aroused their suspicions )
HSBC Low Rate Credit Card review
Run and don't look back.
The only place I have seen good reviews is on here. Which to me is somewhat suspect. This is the worst bank EVER. Seriously run the other way. I was roped into the credit card and there has been one issue after another. From them randomly canceling the cards (I have had three cards cancelled with explanations of "Sorry we don't know what happened') to just plain old terrible and poor communication and customer service. This "Bank" is an all over fail. I can not wait to finalise credit transfer and get the hell out of this poor excuse of a company. Would not recommend to my worst enemy.
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Credit card comparisons on Mozo - rates updated daily
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PromotedLow Rate Credit Card
- Purchase rate
- 11.99% p.a.
- Balance transfer rate
- 0% p.a. for 18 months and then 21.74% p.a.
- Annual fee
- $49 $0 in the first year
- Rewards program
-
PromotedQantas Ultimate Card
- Purchase rate
- 20.74% p.a.
- Balance transfer rate
- No current offer
- Annual fee
- $450
- Rewards program
- Qantas Frequent Flyer
- Promoted
Orange One Credit Card
- Purchase rate
- 11.99% p.a.
- Balance transfer rate
- No current offer
- Annual fee
- $0
- Rewards program
- Promoted
Platinum Credit Card
- Purchase rate
- 19.99% p.a.
- Balance transfer rate
- 0% p.a. for 18 months and then 21.74% p.a.
- Annual fee
- $149 $0 in the first year
- Rewards program
- Life Rich Rewards
- Promoted
Qantas Discovery Card
- Purchase rate
- 20.74% p.a.
- Balance transfer rate
- No current offer
- Annual fee
- $0
- Rewards program
- Qantas Frequent Flyer
Want more? Compare all 219 credit cards in the Mozo comparison engine.
Compare more credit cardsAbout Mozo community reviews
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.
