HSBC credit card reviews

HSBC
HSBC's overall rating for credit cards

(as rated by the Mozo community)

5.5 / 10

based on 139 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from HSBC

Recent HSBC credit card reviews

HSBC

HSBC credit card review

Overall rating   5 / 10

I dislike this bank

After missing a payment by two days thanks to other banks being delayed, HSBC cancelled the card and now I have only a payment to make without the use of credit limit which was disappointment especially after being with them for 18 years.

Full review

After missing a payment by two days thanks to other banks being delayed, HSBC cancelled the card and now I have only a payment to make without the use of credit limit which was disappointment especially after being with them for 18 years.

    Price   5 / 10

    Features   4 / 10

    Customer service   6 / 10

    Convenience   3 / 10

    Trust   5 / 10

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Peter (NSW), reviewed about 1 year ago

HSBC

HSBC Low Rate Credit Card credit card review

Overall rating   9 / 10

Great service and fantastic rewards

Although their interest rate is high it does not affect us as we pay off our balance at each statement. Their rewards program is great and the points add up quickly and we often redeem for gift vouchers and treat ourselves to free purchases. They...

Full review

Although their interest rate is high it does not affect us as we pay off our balance at each statement. Their rewards program is great and the points add up quickly and we often redeem for gift vouchers and treat ourselves to free purchases. They are quick to notify us if they feel an unauthorised transaction has taken place, (which none were but we purchased something from overseas which aroused their suspicions )

    Price   5 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Garry (NSW), reviewed over 1 year ago

HSBC

HSBC Platinum Credit Card credit card review

Overall rating   3 / 10

Great customer service

Terrible interest rates

Full review

Terrible interest rates

    Price   3 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   1 / 10

    Trust   5 / 10

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Ellen (NSW), reviewed over 1 year ago

HSBC

HSBC Low Rate Credit Card credit card review

Overall rating   0 / 10

Run and don't look back.

The only place I have seen good reviews is on here. Which to me is somewhat suspect. This is the worst bank EVER. Seriously run the other way. I was roped into the credit card and there has been one issue after another. From them randomly...

Full review

The only place I have seen good reviews is on here. Which to me is somewhat suspect. This is the worst bank EVER. Seriously run the other way. I was roped into the credit card and there has been one issue after another. From them randomly canceling the cards (I have had three cards cancelled with explanations of "Sorry we don't know what happened') to just plain old terrible and poor communication and customer service. This "Bank" is an all over fail. I can not wait to finalise credit transfer and get the hell out of this poor excuse of a company. Would not recommend to my worst enemy.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Melissa (QLD), reviewed over 1 year ago

HSBC

HSBC Low Rate Credit Card credit card review

Overall rating   9 / 10

Great customer service secure online banking setup

Well for example I haven't been able to make payments recently and they haven't hassled me or debited from my savings account. I guess its up to me! :P just great interest rates etc

Full review

Well for example I haven't been able to make payments recently and they haven't hassled me or debited from my savings account. I guess its up to me! :P just great interest rates etc

    Price   8 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Shannon (QLD), reviewed over 1 year ago

HSBC

HSBC Premier World Mastercard (Rewards Plus) credit card review

Overall rating   9 / 10

Highly recommended.

Very convenient to use, service is very good too with friendly and helpful staff.

Full review

Very convenient to use, service is very good too with friendly and helpful staff.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   7 / 10

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Boon (VIC), reviewed over 1 year ago

HSBC

HSBC Platinum Credit Card credit card review

Overall rating   7 / 10

Great rewards program

Rewards program

Full review

Rewards program

    Price   9 / 10

    Features   9 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   4 / 10

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Christin (NSW), reviewed almost 2 years ago

HSBC

HSBC credit card review

Overall rating   10 / 10

Fantastic Bank.

Great bank, only credit card to offer me interest free to pay off my lap top computer or any thing else l wanted up to around $3000 think it was. Also no fee's for life card .

Full review

Great bank, only credit card to offer me interest free to pay off my lap top computer or any thing else l wanted up to around $3000 think it was. Also no fee's for life card .

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Glenice (QLD), reviewed almost 2 years ago

HSBC

HSBC Platinum Credit Card credit card review

Overall rating   9 / 10

Seamless. Canberra branch best bank I've used.

The branch staff are really good, always help out if the credit card call centre hits a hurdle. Great personal service, feel like a valued client.

Full review

The branch staff are really good, always help out if the credit card call centre hits a hurdle. Great personal service, feel like a valued client.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Shawn (ACT), reviewed almost 2 years ago

HSBC

HSBC credit card review

Overall rating   7 / 10

Great customer service.

Great Customer Service. Cumbersome credit cards online - if you have a long name, it will not be displayed in full.

Full review

Great Customer Service. Cumbersome credit cards online - if you have a long name, it will not be displayed in full.

    Price   5 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   7 / 10

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Constantine (NSW), reviewed almost 2 years ago

HSBC

HSBC credit card review

Overall rating   5 / 10

Great QANTAS points

No app for checking account

Full review

No app for checking account

    Price   3 / 10

    Features   4 / 10

    Customer service   5 / 10

    Convenience   3 / 10

    Trust   6 / 10

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Mark (QLD), reviewed about 2 years ago

HSBC

HSBC Platinum Credit Card credit card review

Overall rating   7 / 10

Great Customer Service

Customer service is great!!

Full review

Customer service is great!!

    Price   6 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   6 / 10

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Alan (WA), reviewed about 2 years ago

HSBC

HSBC Low Rate Credit Card credit card review

Overall rating   5 / 10

Good for balance transfers

Good for balance transfers.

Full review

Good for balance transfers.

    Price   4 / 10

    Features   4 / 10

    Customer service   4 / 10

    Convenience   1 / 10

    Trust   3 / 10

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Melinda (WA), reviewed about 2 years ago

HSBC

HSBC Platinum Credit Card credit card review

Overall rating   2 / 10

Go local

Most useless bank I have ever had the misfortune to be with.

Full review

Most useless bank I have ever had the misfortune to be with.

    Price   3 / 10

    Features   2 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   1 / 10

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Edward (WA), reviewed about 2 years ago

HSBC

HSBC Low Rate Credit Card credit card review

Overall rating   7 / 10

Good customer service

Has good telephone customer service.

Full review

Has good telephone customer service.

    Price   4 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   4 / 10

    Trust   6 / 10

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Chrisula (NSW), reviewed about 2 years ago

HSBC

HSBC Platinum Credit Card credit card review

Overall rating   1 / 10

Terrible, don't bank with them

No personalised service, push this button and that button, can't speak to my branch.

Full review

No personalised service, push this button and that button, can't speak to my branch.

    Price   0 / 10

    Features   3 / 10

    Customer service   0 / 10

    Convenience   3 / 10

    Trust   2 / 10

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Julie (VIC), reviewed over 2 years ago

HSBC

HSBC Platinum Qantas Credit Card credit card review

Overall rating   0 / 10

Duped loyal customers by halving points rewards

Just got hit with the $199 fee in July, only to be told in August (funny, that) that I am now only able to earn 2,500 points at $1 per point each month, and thereafter I can only earn .5 of a point for each dollar spent. My monthly spend is about...

Full review

Just got hit with the $199 fee in July, only to be told in August (funny, that) that I am now only able to earn 2,500 points at $1 per point each month, and thereafter I can only earn .5 of a point for each dollar spent. My monthly spend is about $9,000, so guess where I'm taking my business? As far away from HSBC as possible.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Peter (QLD), reviewed over 2 years ago

HSBC

HSBC Platinum Credit Card credit card review

Overall rating   10 / 10

Great card, reasonable interest rate

Great card, reasonable interest rate, staff are great.

Full review

Great card, reasonable interest rate, staff are great.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Jeremy (NSW), reviewed over 2 years ago

HSBC

HSBC Low Rate Credit Card credit card review

Overall rating   1 / 10

Interest rate extreme

Interest rates extreme

Full review

Interest rates extreme

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   5 / 10

    Trust   0 / 10

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Geoff (WA), reviewed over 2 years ago

HSBC

HSBC credit card review

Overall rating   4 / 10

Same as others

Communication can be improved.

Full review

Communication can be improved.

    Price   2 / 10

    Features   3 / 10

    Customer service   5 / 10

    Convenience   3 / 10

    Trust   3 / 10

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Robert (NSW), reviewed over 2 years ago

HSBC

HSBC Premier World Mastercard (Rewards Plus) credit card review

Overall rating   9 / 10

Great customer service.

I like this bank because the services are personal and am able to communicate with them with regards to quarries. The con is that sometimes it takes some time to connect to the customer service via phone.

Full review

I like this bank because the services are personal and am able to communicate with them with regards to quarries. The con is that sometimes it takes some time to connect to the customer service via phone.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Balasundarsm (VIC), reviewed over 2 years ago

HSBC

HSBC Low Rate Credit Card credit card review

Overall rating   10 / 10

No yearly card fees

No yearly fees on card , great company to deal with over any issues.

Full review

No yearly fees on card , great company to deal with over any issues.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Glenice (QLD), reviewed over 2 years ago

HSBC

HSBC Low Rate Credit Card credit card review

Overall rating   10 / 10

Fantastic

Can use my card here and abroad ,monitored for safety ,great, suits me well.

Full review

Can use my card here and abroad ,monitored for safety ,great, suits me well.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Adrian (NSW), reviewed over 2 years ago

HSBC

HSBC Low Rate Credit Card credit card review

Overall rating   9 / 10

Excellent rewards program.

I like the rewards program and 2 free Qantas club passes each year, good phone banking online, sometimes hard to understand overseas operators and frustrating phone system.

Full review

I like the rewards program and 2 free Qantas club passes each year, good phone banking online, sometimes hard to understand overseas operators and frustrating phone system.

    Price   6 / 10

    Features   10 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Tony (TAS), reviewed over 2 years ago

HSBC

HSBC Low Rate Credit Card credit card review

Overall rating   10 / 10

No annual fees ever, must for emergencies

Love it as no annual fees! Pay full amount by end of their billing cycle and no charges whatsoever. Great emergency back up card. I use it for security if I need money in a hurry .

Full review

Love it as no annual fees! Pay full amount by end of their billing cycle and no charges whatsoever. Great emergency back up card. I use it for security if I need money in a hurry .

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Sarah (QLD), reviewed over 2 years ago