Advertisement

HSBC credit card reviews

HSBC
HSBC's overall rating for credit cards

(as rated by the Mozo community)

5.6 / 10

based on 443 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from HSBC

Recent HSBC credit card reviews

HSBC

HSBC Credit Card review

Overall rating   8 / 10

Convenient.

I appreciate the 0% percent balance transfer.

Full review

I appreciate the 0% percent balance transfer.

    Price   8 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Jeremy, Western Australia, reviewed 5 days ago

HSBC

HSBC Credit Card review

Overall rating   8 / 10

No problems with this credit card, great service.

I've found this to be a good product. Staff are always very helpful too.

Full review

I've found this to be a good product. Staff are always very helpful too.

    Features   7 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   10 / 10

Less

Gianna, New South Wales, reviewed 19 days ago

HSBC

HSBC Credit Card review

Overall rating   8 / 10

Great customer service.

Have always been very helpful with any issues.

Full review

Have always been very helpful with any issues.

    Price   5 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Anthony, Western Australia, reviewed about 1 month ago

HSBC

HSBC Platinum Credit Card (12 Month Balance Transfer Offer) Platinum Credit Card review

Overall rating   2 / 10

Poor service and lacking add ons.

Their customer service is incredibly bad. I lodged a complaint with them 7 weeks ago and they still haven't provided a solution, just a 'we are still looking into it' response.

Full review

Their customer service is incredibly bad. I lodged a complaint with them 7 weeks ago and they still haven't provided a solution, just a 'we are still looking into it' response.

    Price   3 / 10

    Features   0 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   0 / 10

Less

David, Victoria, reviewed about 1 month ago

HSBC

HSBC Credit Card review

Overall rating   9 / 10

Great service and features for security.

Excellent at checking on possible fraudulent activity. When I was worried about certain entries on my card, it was so quick and easy to have the card cancelled and replaced. The customer service was excellent.

Full review

Excellent at checking on possible fraudulent activity. When I was worried about certain entries on my card, it was so quick and easy to have the card cancelled and replaced. The customer service was excellent.

    Price   7 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Lynne, New South Wales, reviewed about 1 month ago

HSBC

HSBC Platinum Credit Card (12 Month Balance Transfer Offer) Platinum Credit Card review

Overall rating   6 / 10

Good online services

first time application

Full review

first time application

    Price   6 / 10

Less

Tuan, New South Wales, reviewed over 2 years ago

HSBC

HSBC Platinum Qantas Credit Card Platinum Qantas Credit Card review

Overall rating   8 / 10

Good provider but not for gaining Qantas points

This credit card has multiple tiers in Qantas Frequent Flyer point accumulation. That is, one point for each dollar spent using the card if your balance is less than $3,000 a month. After reaching this threshold, you will be awarded 0.5 points for...

Full review

This credit card has multiple tiers in Qantas Frequent Flyer point accumulation. That is, one point for each dollar spent using the card if your balance is less than $3,000 a month. After reaching this threshold, you will be awarded 0.5 points for each dollar spent. Therefore, it gives cardholders less value compared to other cards.

    Price   3 / 10

Less

Paulo, Victoria, reviewed almost 3 years ago

HSBC

HSBC Credit Card review

Overall rating   5 / 10

I dislike this bank

After missing a payment by two days thanks to other banks being delayed, HSBC cancelled the card and now I have only a payment to make without the use of credit limit which was disappointment especially after being with them for 18 years.

Full review

After missing a payment by two days thanks to other banks being delayed, HSBC cancelled the card and now I have only a payment to make without the use of credit limit which was disappointment especially after being with them for 18 years.

    Price   5 / 10

    Features   4 / 10

    Customer service   6 / 10

    Convenience   3 / 10

    Trust   5 / 10

Less

Peter, New South Wales, reviewed about 3 years ago

HSBC

HSBC Low Rate Credit Card Low Rate Credit Card review

Overall rating   9 / 10

Great service and fantastic rewards

Although their interest rate is high it does not affect us as we pay off our balance at each statement. Their rewards program is great and the points add up quickly and we often redeem for gift vouchers and treat ourselves to free purchases. They...

Full review

Although their interest rate is high it does not affect us as we pay off our balance at each statement. Their rewards program is great and the points add up quickly and we often redeem for gift vouchers and treat ourselves to free purchases. They are quick to notify us if they feel an unauthorised transaction has taken place, (which none were but we purchased something from overseas which aroused their suspicions )

    Price   5 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Garry, New South Wales, reviewed over 3 years ago

HSBC

HSBC Platinum Credit Card (12 Month Balance Transfer Offer) Platinum Credit Card review

Overall rating   3 / 10

Great customer service

Terrible interest rates

Full review

Terrible interest rates

    Price   3 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   1 / 10

    Trust   5 / 10

Less

Ellen, New South Wales, reviewed over 3 years ago

HSBC

HSBC Low Rate Credit Card Low Rate Credit Card review

Overall rating   0 / 10

Run and don't look back.

The only place I have seen good reviews is on here. Which to me is somewhat suspect. This is the worst bank EVER. Seriously run the other way. I was roped into the credit card and there has been one issue after another. From them randomly...

Full review

The only place I have seen good reviews is on here. Which to me is somewhat suspect. This is the worst bank EVER. Seriously run the other way. I was roped into the credit card and there has been one issue after another. From them randomly canceling the cards (I have had three cards cancelled with explanations of "Sorry we don't know what happened') to just plain old terrible and poor communication and customer service. This "Bank" is an all over fail. I can not wait to finalise credit transfer and get the hell out of this poor excuse of a company. Would not recommend to my worst enemy.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Melissa, Queensland, reviewed over 3 years ago

HSBC

HSBC Low Rate Credit Card Low Rate Credit Card review

Overall rating   9 / 10

Great customer service secure online banking setup

Well for example I haven't been able to make payments recently and they haven't hassled me or debited from my savings account. I guess its up to me! :P just great interest rates etc

Full review

Well for example I haven't been able to make payments recently and they haven't hassled me or debited from my savings account. I guess its up to me! :P just great interest rates etc

    Price   8 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Shannon, Queensland, reviewed over 3 years ago

HSBC

HSBC Premier World Mastercard (Rewards Plus) Premier World Mastercard review

Overall rating   9 / 10

Highly recommended.

Very convenient to use, service is very good too with friendly and helpful staff.

Full review

Very convenient to use, service is very good too with friendly and helpful staff.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

Boon, Victoria, reviewed over 3 years ago

HSBC

HSBC Platinum Credit Card (12 Month Balance Transfer Offer) Platinum Credit Card review

Overall rating   7 / 10

Great rewards program

Rewards program

Full review

Rewards program

    Price   9 / 10

    Features   9 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   4 / 10

Less

Christin, New South Wales, reviewed almost 4 years ago

HSBC

HSBC Credit Card review

Overall rating   10 / 10

Fantastic Bank.

Great bank, only credit card to offer me interest free to pay off my lap top computer or any thing else l wanted up to around $3000 think it was. Also no fee's for life card .

Full review

Great bank, only credit card to offer me interest free to pay off my lap top computer or any thing else l wanted up to around $3000 think it was. Also no fee's for life card .

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Glenice, Queensland, reviewed almost 4 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Credit card comparisons on Mozo - rates updated daily

  • Citi Platinum - Balance Transfer Offer

    Citi Platinum - Balance Transfer Offer

    • 0% per annum for 26 months on purchases and balance transfers
    • No Annual Fee for the first year then $199 each year after.
    • Complimentary International Travel Insurance

    balance transfer rate

    0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)

    purchase rate

    21.49% p.a.

    annual fee

    $149 $49 in the first year

    Go to site

    More info

    • 0% per annum for 26 months on purchases and balance transfers
    • No Annual Fee for the first year then $199 each year after.
    • Complimentary International Travel Insurance
    • Balance transfer rate: 0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)
    • Annual fee: $149 $49 in the first year
    • Purchase rate: 21.49% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 22.24% p.a.
    • Fee for cash withdrawals: 3.5%, min $3.50
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, cashback, gift cards, retail rewards and shopping gift cards.
    Overall rating

    5.2

    Based on 1263 Citi credit card reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    American Express Velocity Platinum Card

    American Express Velocity Platinum Card

    • 0.0% p.a. on balance transfers for the first 12 months
    • Receive 100,000 bonus Velocity Points when you apply online by 12 February 2020, are approved and spend $3,000 on your new Card within the first 3 months.
    • Enjoy 2 complimentary Virgin Australia lounge passes each anniversary year at selected domestic airports

    balance transfer rate

    0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)

    purchase rate

    20.74% p.a.

    annual fee

    $375

    Go to site

    More info

    • 0.0% p.a. on balance transfers for the first 12 months
    • Receive 100,000 bonus Velocity Points when you apply online by 12 February 2020, are approved and spend $3,000 on your new Card within the first 3 months.
    • Enjoy 2 complimentary Virgin Australia lounge passes each anniversary year at selected domestic airports
    • Balance transfer rate: 0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)
    • Annual fee: $375
    • Purchase rate: 20.74% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals:
    • Fee for cash withdrawals:
    • Rewards description: Points automatically transferred to your Velocity account
    Overall rating

    6.6

    Based on 873 American Express credit card reviews

    Need more information?
    Go to site

    More info

  • NAB Low Rate Card

    NAB Low Rate Card

    • 0% purchase rate for the first 6 months
    • Up to 55 days interest free on purchases
    • Secure online application and fast response

    balance transfer rate

    0% p.a. for 6 months and then 21.74% p.a. (2.00% balance transfer fee)

    purchase rate

    0% p.a. for 6 months then 13.99% p.a.

    annual fee

    $59

    Go to site

    More info

    • 0% purchase rate for the first 6 months
    • Up to 55 days interest free on purchases
    • Secure online application and fast response
    • Balance transfer rate: 0% p.a. for 6 months and then 21.74% p.a. (2.00% balance transfer fee)
    • Annual fee: $59
    • Purchase rate: 0% p.a. for 6 months then 13.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.74% p.a.
    • Fee for cash withdrawals: 2%, Min $2.50
    • Rewards description:
    Overall rating

    6.7

    Based on 4197 NAB credit card reviews

    Need more information?
    Go to site

    More info

  • Suncorp Clear Options Platinum (Suncorp Rewards)

    Suncorp Clear Options Platinum (Suncorp Rewards)

    • 0% p.a. for 14 months on balance transfers
    • 3x Reward Points on everyday Eligible Transactions in the first 6 months (T&Cs apply)
    • Up to 55 days interest free on retail purchases (T&Cs apply)

    balance transfer rate

    0% p.a. for 14 months and then 21.99% p.a.

    purchase rate

    0% p.a. for 14 months then 20.74% p.a.

    annual fee

    $129 $49 in the first year

    Go to site

    More info

    • 0% p.a. for 14 months on balance transfers
    • 3x Reward Points on everyday Eligible Transactions in the first 6 months (T&Cs apply)
    • Up to 55 days interest free on retail purchases (T&Cs apply)
    • Balance transfer rate: 0% p.a. for 14 months and then 21.99% p.a.
    • Annual fee: $129 $49 in the first year
    • Purchase rate: 0% p.a. for 14 months then 20.74% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.99% p.a.
    • Fee for cash withdrawals: 3.50%, min $3.50
    • Rewards description: Redeem your points for travel, gift cards, retail rewards and shopping gift cards.
    Overall rating

    6.6

    Based on 418 Suncorp credit card reviews

    Need more information?
    Go to site

    More info

  • Citi Platinum - Purchase Rate Offer

    Citi Platinum - Purchase Rate Offer

    • Low Annual Fee at $49 for the first year then $149 each year after.
    • 0% per annum for 13 months on purchases and balance transfers.
    • Complimentary International Travel Insurance.

    balance transfer rate

    0% p.a. for 13 months and then 22.24% p.a. (1.00% balance transfer fee)

    purchase rate

    0% p.a. for 13 months then 21.49% p.a.

    annual fee

    $149 $49 in the first year

    Go to site

    More info

    • Low Annual Fee at $49 for the first year then $149 each year after.
    • 0% per annum for 13 months on purchases and balance transfers.
    • Complimentary International Travel Insurance.
    • Balance transfer rate: 0% p.a. for 13 months and then 22.24% p.a. (1.00% balance transfer fee)
    • Annual fee: $149 $49 in the first year
    • Purchase rate: 0% p.a. for 13 months then 21.49% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 22.24% p.a.
    • Fee for cash withdrawals: 3.5%, min $3.50
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, cashback, gift cards, retail rewards and shopping gift cards.
    Overall rating

    5.2

    Based on 1263 Citi credit card reviews

    Need more information?
    Go to site

    More info

**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

Want more? Compare all 226 credit cards in the Mozo comparison engine.

Compare more credit cards

Look for a specific type of credit card:

**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

Back to top
 
Advertisement