based on 1309 HSBC product reviews as rated by Mozo community

HSBC bank accounts

HSBC in Australia is part of the HSBC Group, one of the world's largest banking and financial services organisations. HSBC has products for every money need you can think of, including savings accounts and term deposits for your day-to-day money management, a suite of home loans to finance your dream home, plus credit card and personal loan options. 

But that's not all—for those looking to transfer money, HSBC also won a Mozo Experts Choice Award for International Money Transfer - Bank category. Of course, HSBC also offers a number of bank account options too, including the Everyday Global Account which picked up a 2023 Mozo Experts Choice Award for Exceptional Everyday Account. 

HSBC offers the following bank accounts

Rates and fees verified as correct at 4 March 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Account fee Payment options Interest rate  
Day to Day Account

$0.00

Apple Pay, Google Wallet

0% p.a.

Everyday Global Account

$0.00

Apple Pay, Google Wallet

0% p.a.

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How are HSBC bank accounts rated?

Mozo users have rated HSBC bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

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HSBC bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

213 Reviews

Recent HSBC bank account reviews

HSBC Bank Account
Overall 7/10
Premier Banking great for UK citizens in Australia

Very secure bank great for international transfers with (Premier Banking). However not so good with credit card applications as wont give details for refusal.

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Very secure bank great for international transfers with (Premier Banking). However not so good with credit card applications as wont give details for refusal.

Price
10/10
Features
10/10
Customer service
5/10
Convenience
10/10
Trust
10/10
Less
Derek, Western Australia, reviewed 3 months ago
HSBC Everyday Global Account
Overall 7/10
Positive Overall with a Few Drawbacks

I've had a generally positive experience with HSBC's Global Everyday Account. The cash back program, offering 2% on every transaction, is a definite highlight and adds a nice perk to everyday banking. However, it's worth noting that customer service response times could be improved, as they aren't the fastest. Additionally, the absence of PayID is a drawback for me. While I find it convenient, it's not a deal-breaker, and I still appreciate the other features the bank offers. In summary, HSBC provides a solid banking experience with a rewarding cash back program, but improvements in customer service and the addition of PayID would make it even better.

Read full review

I've had a generally positive experience with HSBC's Global Everyday Account. The cash back program, offering 2% on every transaction, is a definite highlight and adds a nice perk to everyday banking. However, it's worth noting that customer service response times could be improved, as they aren't the fastest. Additionally, the absence of PayID is a drawback for me. While I find it convenient, it's not a deal-breaker, and I still appreciate the other features the bank offers. In summary, HSBC provides a solid banking experience with a rewarding cash back program, but improvements in customer service and the addition of PayID would make it even better.

Price
10/10
Features
8/10
Customer service
7/10
Convenience
7/10
Trust
7/10
Less
Jennifer, Victoria, reviewed 4 months ago
HSBC Everyday Global Account
Overall 6/10
Not amazing.

There's very little to gain from reward programs and interest. However, it is very convenient and easy to use in most ways. I only got it because of my parents.

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There's very little to gain from reward programs and interest. However, it is very convenient and easy to use in most ways. I only got it because of my parents.

Price
7/10
Features
1/10
Customer service
8/10
Convenience
6/10
Trust
4/10
Less
Goldman, South Australia, reviewed 4 months ago
HSBC Bank Account
Overall 1/10
Money not safe in HSBC

This bank is hopeless and it’s safer to keep your cash home. HSBC admit there are lots of scams happening and many of the scammers are using their accounts but they can do nothing about it.

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This bank is hopeless and it’s safer to keep your cash home. HSBC admit there are lots of scams happening and many of the scammers are using their accounts but they can do nothing about it.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Sai, New South Wales, reviewed 4 months ago
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