based on 1269 HSBC banking product reviews as rated by Mozo community

HSBC bank accounts

HSBC in Australia is part of the HSBC Group, one of the world's largest banking and financial services organisations. HSBC has products for every money need you can think of, including savings accounts and term deposits for your day-to-day money management, a suite of home loans to finance your dream home, plus credit card and personal loan options. 

Of course, HSBC also offers a number of bank account options, including the Everyday Global Account which picked up a 2021 Mozo Experts Choice Award for Exceptional Everyday Account. 

HSBC offers the following bank accounts

Rates and fees verified as correct at 9 December 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate  
Day to Day Account

$0.00

Apple Pay, Google Pay, PayID

0% p.a.

Everyday Global Account

$0.00

Apple Pay, Google Pay, PayID

0% p.a.

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How are HSBC bank accounts rated?

Mozo users have rated HSBC bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
HSBC bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

200 Reviews

Recent HSBC bank account reviews

HSBC Day to Day Account
Overall 1/10
Want an everyday account right now & OSKO? Try ING

HSBC have a, reasonably cheap, online trading platform for their customers, so I decided to open an everyday account with them. I discovered that they have a rather intrusive online application process which, ultimately, requires physical presence at a Branch to be completed, anyway! They now have my licence number, address, salary information and employers details and I shall not be proceeding. WTF, HSBC? Yeah, nuh!

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HSBC have a, reasonably cheap, online trading platform for their customers, so I decided to open an everyday account with them. I discovered that they have a rather intrusive online application process which, ultimately, requires physical presence at a Branch to be completed, anyway! They now have my licence number, address, salary information and employers details and I shall not be proceeding. WTF, HSBC? Yeah, nuh!

Trust
1/10
Less
Jack, Victoria, reviewed 2 months ago
HSBC Day to Day Account
Overall 7/10
excellent value and very low costs in fact

The only drawback is lack of brick and morter banks but everyone can use the post office instead for everything.

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The only drawback is lack of brick and morter banks but everyone can use the post office instead for everything.

Price
10/10
Features
9/10
Customer service
9/10
Convenience
6/10
Trust
9/10
Less
Yvonne, New South Wales, reviewed 3 months ago
HSBC Everyday Global Account
Overall 10/10
want to save your money and be rewarded? HSBC.

If you want to save money, join with hsbc. I am 24 years older and have now decided it is the perfect time to save, despite trying in the past with other banks, hsbc has very limited branches, which eliminates the need of want to withdraw money for impulsive purchases that you regret later on. I love that hsbc doesn’t offer PayID, whilst instant transfer is a really good feature to have (I use PayID for my everyday banking with another bank) it also makes it easier to shop online, so because hsbc doesn’t have this option, it makes it easier for you to re think what you’re about to spend that money on. I get rewarded each time I save up to $1,000 each month. I would highly suggest anyone wanting to save money to open an account with hsbc.

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If you want to save money, join with hsbc. I am 24 years older and have now decided it is the perfect time to save, despite trying in the past with other banks, hsbc has very limited branches, which eliminates the need of want to withdraw money for impulsive purchases that you regret later on. I love that hsbc doesn’t offer PayID, whilst instant transfer is a really good feature to have (I use PayID for my everyday banking with another bank) it also makes it easier to shop online, so because hsbc doesn’t have this option, it makes it easier for you to re think what you’re about to spend that money on. I get rewarded each time I save up to $1,000 each month. I would highly suggest anyone wanting to save money to open an account with hsbc.

Price
10/10
Features
7/10
Customer service
10/10
Convenience
10/10
Less
Elle, Victoria, reviewed 3 months ago
HSBC Everyday Global Account
Overall 1/10
worst bank experience ever

HSBC Security checking system needs to be changed. complicated, conflicting, useless. I've been trying to ask few times where my new card is, after account opened 3 weeks ago, and text message received saying card sent out 2 weeks ago. After all security check, account verified, they found out it's because still registered on my old address! they could not change it unless I provide correct old address, even though I provide all other account information correctly. I don't remember my old address 15 years ago! I've cancelled my account before I even use it. Ironically, the easiest part was to cancel my HSBC account.

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HSBC Security checking system needs to be changed. complicated, conflicting, useless. I've been trying to ask few times where my new card is, after account opened 3 weeks ago, and text message received saying card sent out 2 weeks ago. After all security check, account verified, they found out it's because still registered on my old address! they could not change it unless I provide correct old address, even though I provide all other account information correctly. I don't remember my old address 15 years ago! I've cancelled my account before I even use it. Ironically, the easiest part was to cancel my HSBC account.

Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Hal, Western Australia, reviewed 3 months ago

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