6.5/10

Based on 1319 HSBC product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

HSBC home loans

With over 48 million customers across 72 countries, HSBC Bank is one of the world’s largest banking and financial services organisations. Having launched in Australia in 1965, HSBC now has a network of 37 branches and offices which provide a competitive range of fixed and variable home loans to Australian property hopefuls. The bank also makes regular appearances in the Mozo Experts Choice Home Loan Awards, most recently taking out  a title for best First Home Buyer Loan.

What home loans do HSBC offer?

Rates and fees verified as correct at 12 September 2024. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

If you want repayment certainty, HSBC’s fixed home loan is available from $50,000 and offers an extensive range of fixed terms starting from a period of 1 year up to 5 years. There is no monthly service fee and you can borrow up to 90% of your property’s value. You’ll also have plenty of freedom in terms of repayment options with an extra repayment facility (up to $10,000 p.a.), interest in advance payment options for investors and the choice to split your loan between a fixed and variable rate. When you choose a fixed home loan, you may also be eligible for HSBC’s Premier option however you’ll be charged a monthly service fee.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

6.29% p.a.

7.28% p.a.

$0.00

$750

5.99% p.a.

7.19% p.a.

$0.00

$750

6.29% p.a.

7.49% p.a.

$0.00

$750

6.29% p.a.

7.42% p.a.

$0.00

$750

6.59% p.a.

7.71% p.a.

$0.00

$750

6.19% p.a.

7.39% p.a.

$0.00

$750

6.49% p.a.

7.69% p.a.

$0.00

$750

Variable Rate Home Loans

Whether you’re looking for a basic home loan or one with all the bells and whistles, the variable rate options from HSBC have got you covered. HSBC’s variable home loans are available from $50,000 and allow you to borrow up to 90% of your property’s value. There is an extra repayment facility if you want to reduce the term of your loan and you can redraw funds whenever you need (though fees may apply). If you choose a full featured variable home loan such as HSBC’s Home Smart Loan, you’ll get even more flexible features including an offset account, interest only payment options (up to three years) and unlimited free withdrawals via ATM, EFTPOS, BPAY, phone and internet banking.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments  

6.54% p.a.

6.26% p.a.

$0.00

$0

6.54% p.a.

6.26% p.a.

$0.00

$0

6.14% p.a.

6.14% p.a.

$0.00

$0

6.44% p.a.

6.44% p.a.

$0.00

$0

6.04% p.a.

6.04% p.a.

$0.00

$0

6.09% p.a.

6.09% p.a.

$0.00

$0

8.76% p.a.

8.77% p.a.

$0.00

$150

6.54% p.a.

6.43% p.a.

$0.00

$0

6.54% p.a.

6.43% p.a.

$0.00

$0

6.84% p.a.

6.73% p.a.

$0.00

$0

6.34% p.a.

6.34% p.a.

$0.00

$0

6.34% p.a.

6.34% p.a.

$0.00

$0

6.24% p.a.

6.24% p.a.

$0.00

$0

6.29% p.a.

6.29% p.a.

$0.00

$0

6.64% p.a.

6.64% p.a.

$0.00

$0

9.38% p.a.

9.39% p.a.

$0.00

$150

Fixed Package Home Loan

If you’re looking to borrow $500,000 or more, check out the HSBC fixed rate Premier Home Loan Package. There are some fees to consider, including a monthly service fee, settlement fee, valuation and application fees. But in return, you get discounted rates on owner occupied or investment fixed rate home loans ranging from three to five years. To help you pay off your loan when it suits you, HSBC offers the option to make extra repayments up to $10,000 p.a. and you can choose to make monthly, fortnightly or weekly payments. You’ll also have the option to split your home loan between fixed and variable rates.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

5.89% p.a.

6.45% p.a.

$390.00 yearly

$0

5.89% p.a.

6.53% p.a.

$390.00 yearly

$0

5.59% p.a.

6.39% p.a.

$390.00 yearly

$0

5.59% p.a.

6.46% p.a.

$390.00 yearly

$0

5.89% p.a.

6.75% p.a.

$390.00 yearly

$0

5.89% p.a.

6.60% p.a.

$390.00 yearly

$0

5.89% p.a.

6.67% p.a.

$390.00 yearly

$0

6.19% p.a.

6.96% p.a.

$390.00 yearly

$0

5.79% p.a.

6.57% p.a.

$390.00 yearly

$0

5.79% p.a.

6.64% p.a.

$390.00 yearly

$0

6.09% p.a.

6.93% p.a.

$390.00 yearly

$0

Variable Package Home Loan

There are two home loan package options with variable interest rates from HSBC: the Premier Home Loan Package and the Premier Smart Home Loan Package. With either package you’ll get the ability to make unlimited extra repayments, use an offset account and access a free redraw facility (a minimum redraw of $500 applies on the Premier Home Loan). You’ll pay no upfront fees, but there is an ongoing monthly fee to consider. The Smart Home Loan package must be paid monthly, but the Premier Package allows you to choose between weekly, fortnightly and monthly payment options.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

6.59% p.a.

6.95% p.a.

$390.00 yearly

$0

6.29% p.a.

6.65% p.a.

$390.00 yearly

$0

6.69% p.a.

6.68% p.a.

$390.00 yearly

$0

6.69% p.a.

6.68% p.a.

$390.00 yearly

$0

6.59% p.a.

6.95% p.a.

$390.00 yearly

$0

6.24% p.a.

6.60% p.a.

$390.00 yearly

$0

6.29% p.a.

6.65% p.a.

$390.00 yearly

$0

6.19% p.a.

6.56% p.a.

$390.00 yearly

$0

6.14% p.a.

6.51% p.a.

$390.00 yearly

$0

6.49% p.a.

6.84% p.a.

$390.00 yearly

$0

6.79% p.a.

7.13% p.a.

$390.00 yearly

$0

6.99% p.a.

7.16% p.a.

$390.00 yearly

$0

6.69% p.a.

6.86% p.a.

$390.00 yearly

$0

6.39% p.a.

6.75% p.a.

$390.00 yearly

$0

6.44% p.a.

6.80% p.a.

$390.00 yearly

$0

6.49% p.a.

6.85% p.a.

$390.00 yearly

$0

6.79% p.a.

7.15% p.a.

$390.00 yearly

$0

6.34% p.a.

6.70% p.a.

$390.00 yearly

$0

Line of Credit

From the active investor to the home renovator, HSBC’s Home Equity Loan is a line of credit which is available on loans starting from $20,000 up to $1,000,0000. HSBC’s line of credit loan allows you to borrow up to 90% of your property’s value, and like other line of credit loans, there is no set loan term and minimum repayments are interest only. You’ll also have easy access to funds when you need them with unlimited free withdrawals in Australia.

Product Rate Comparison Rate Service fee Upfront fee

8.84% p.a.

n/a

$0.00

$750

9.78% p.a.

n/a

$0.00

$750

HSBC home loan features in a glance

Image of coins

No monthly fee

Saving money on your home loan is easy when you don’t have to pay any monthly account maintenance fees on HSBC’s fixed, variable or line of credit home loans (not applicable for Premier customers).

Offset icon

Offset account

HSBC’s full featured variable loans have a handy offset account to help reduce your interest payments over the term of your loan.

Award icon

Premier options

HSBC’s fixed, variable and line of credit home loans have a premier option for eligible customers. These options have exclusive benefits including discounted interest rates and home loan fees (i.e. application, variation) but there is a monthly service fee to consider.

Manager icon

Personal relationship manager

Getting a home loan can be a little tricky, so when you sign up for HSBC’s Home Value Loan you’ll be given your own personal relationship manager to guide you through the entire process, whether you’re buying, moving or refinancing.

How are HSBC home loans rated?

Mozo users have rated HSBC home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
HSBC home loans customer reviews
Overall
6.6/10
Price
6.7/10
Features
6.4/10
Customer service
6.6/10
Convenience
6.0/10
Trust
6.7/10
Based on 141 HSBC product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent HSBC home loan reviews

HSBC Home Value Loan
Overall 1/10
Check statements very carefully

Please check statements very carefully. An error occurred with my homeloan ( wrong MMR applied and then another spontaneous error while they were looking into initial errors) End result was they raised rather than lowered my credit limit (ie added to my loan) on several occasions. I detected errors. Their system did not which is hard to believe. Due to the deplorable customer service (no call backs, waiting on line for 1 to 2hrs with no pick up, no reply to email, wrong advice given on online chat function, delays on their end once official complaint made) its now many months later and despite acknowledging errors occurred my account was still not corrected. I have refinanced away from them. If you have a home loan with them please check statements very carefully and have a low threshold for escalating concerns as their homeloans lack checks and balances to detect quite major errors.

Read full review

Please check statements very carefully. An error occurred with my homeloan ( wrong MMR applied and then another spontaneous error while they were looking into initial errors) End result was they raised rather than lowered my credit limit (ie added to my loan) on several occasions. I detected errors. Their system did not which is hard to believe. Due to the deplorable customer service (no call backs, waiting on line for 1 to 2hrs with no pick up, no reply to email, wrong advice given on online chat function, delays on their end once official complaint made) its now many months later and despite acknowledging errors occurred my account was still not corrected. I have refinanced away from them. If you have a home loan with them please check statements very carefully and have a low threshold for escalating concerns as their homeloans lack checks and balances to detect quite major errors.

Price
7/10
Features
3/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Jane, Victoria, reviewed 29 days ago
HSBC Home Loan
Overall 7/10
Great value, no frills

HSBC offered me a really good rate for my home loan as well as a sign up bonus, they have been really good so far although the quality of their website and app really needs to be improved.

Read full review

HSBC offered me a really good rate for my home loan as well as a sign up bonus, they have been really good so far although the quality of their website and app really needs to be improved.

Price
10/10
Features
6/10
Customer service
6/10
Convenience
5/10
Trust
7/10
Less
Hayden, Western Australia, reviewed 2 months ago
HSBC Home Value Loan
Overall 5/10
App good; in-person bad

Internet banking OK. App is good. As soon as you have to speak to someone, it is horrible.

Read full review

Internet banking OK. App is good. As soon as you have to speak to someone, it is horrible.

Price
8/10
Features
6/10
Customer service
2/10
Convenience
5/10
Trust
3/10
Less
Frazer, New South Wales, reviewed 6 months ago
HSBC Home Loan
Overall 3/10
HSBC - ok rates but customer service lacking

Refinanced with HSBC with a refinance offer. Was generally an ok refinance process with a few issues along the way but nothing major. The website itself and app are horrendous. Much worse than other banks I've used and no support for basic things like PayID. Customer Service has also been fairly hit and miss. Lots of promises and talk of doing things for me but have to constantly chase them up or just have issues unresolved. Not very happy with them.

Read full review

Refinanced with HSBC with a refinance offer. Was generally an ok refinance process with a few issues along the way but nothing major. The website itself and app are horrendous. Much worse than other banks I've used and no support for basic things like PayID. Customer Service has also been fairly hit and miss. Lots of promises and talk of doing things for me but have to constantly chase them up or just have issues unresolved. Not very happy with them.

Price
5/10
Features
3/10
Customer service
3/10
Convenience
1/10
Trust
2/10
Less
Philip, Queensland, reviewed 12 months ago
HSBC Home Loan
Overall 10/10
Happy with HSBC

HSBC have been easy to deal with and helpful in every way possible. Their customer service is friendly and professional. Their products are flexible and they are always interested in how to improve their service. They outrate all the other banks we have ever been with by a country mile!

Read full review

HSBC have been easy to deal with and helpful in every way possible. Their customer service is friendly and professional. Their products are flexible and they are always interested in how to improve their service. They outrate all the other banks we have ever been with by a country mile!

Price
10/10
Features
10/10
Customer service
10/10
Convenience
8/10
Trust
10/10
Less
Tina, New South Wales, reviewed 12 months ago

What do you need to apply for a HSBC home loan?

To apply for a HSBC home loan, you’ll generally need to have the following details and documents handy:

Depending on your situation at the time of application, you may also need to provide some of these documents:

Home loan quick links