NAB credit card reviews

NAB
NAB's overall rating for credit cards

(as rated by the Mozo community)

7.2 / 10

based on 1409 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from NAB

Recent NAB credit card reviews

NAB

NAB credit card review

Overall rating   7 / 10

Credit card interest is high

Service has been good. Interest rates on credit cards still too high.

Full review

Service has been good. Interest rates on credit cards still too high.

    Price   7 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Hazel (QLD), reviewed 3 months ago

NAB

NAB credit card review

Overall rating   8 / 10

Great customer service

Credit card issues quickly resolved. We had identity theft and they dealt with it quickly and efficiently.

Full review

Credit card issues quickly resolved. We had identity theft and they dealt with it quickly and efficiently.

    Price   6 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Celsa (QLD), reviewed 3 months ago

NAB

NAB credit card review

Overall rating   8 / 10

Easy to deal with, friendly and approachable

I have been using NAB's reward card for about 4 years now. It's a pretty good card with reasonable interest rates, but I always pay off in full by statement due date. Rewards programme is pretty extensive and I have utilised it a fair bit. I have...

Full review

I have been using NAB's reward card for about 4 years now. It's a pretty good card with reasonable interest rates, but I always pay off in full by statement due date. Rewards programme is pretty extensive and I have utilised it a fair bit. I have not had any issues with this bank to date.

    Price   6 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Stephen (WA), reviewed 4 months ago

NAB

NAB credit card review

Overall rating   8 / 10

Great customer service and very competitive

Easy to deal with. They are always there with a smile.

Full review

Easy to deal with. They are always there with a smile.

    Price   8 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Tracey (QLD), reviewed 5 months ago

NAB

NAB credit card review

Overall rating   8 / 10

Great customer service - very helpful and friendly

I have found the staff very friendly and helpful, both face-to-face and over the phone. Waiting time is minimal in the bank and if a queue seems to be forming, they have at least one more staff at the front counter.

Full review

I have found the staff very friendly and helpful, both face-to-face and over the phone. Waiting time is minimal in the bank and if a queue seems to be forming, they have at least one more staff at the front counter.

    Price   8 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Tom (NSW), reviewed 5 months ago

NAB

NAB credit card review

Overall rating   9 / 10

NAB has been fantastic to deal with

Since I lost my job, NAB has been most sympathetic and has assisted me by making my card payments easier.

Full review

Since I lost my job, NAB has been most sympathetic and has assisted me by making my card payments easier.

    Price   7 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Mary ann (VIC), reviewed 6 months ago

NAB

NAB credit card review

Overall rating   10 / 10

Excellent provider

Very easy to use and bank with. Perfect for a pensioner like me.

Full review

Very easy to use and bank with. Perfect for a pensioner like me.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Chandra (QLD), reviewed 6 months ago

NAB

NAB credit card review

Overall rating   1 / 10

Bad service

I am changing banks because NAB's service is poor.

Full review

I am changing banks because NAB's service is poor.

    Price   1 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Julianne (QLD), reviewed 7 months ago

NAB

NAB credit card review

Overall rating   3 / 10

Not very good overall provider

Customer service is okay, but credit card interest is too high.

Full review

Customer service is okay, but credit card interest is too high.

    Price   0 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Mary (NSW), reviewed 7 months ago

NAB

NAB credit card review

Overall rating   10 / 10

Never had any issues, my credit card is great

NAB are a pleasure to deal with and are easy to contact. They're always willing to help out with any issues that arise.

Full review

NAB are a pleasure to deal with and are easy to contact. They're always willing to help out with any issues that arise.

    Price   5 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Chris (VIC), reviewed 8 months ago

NAB

NAB Qantas Rewards Card credit card review

Overall rating   4 / 10

High annual fees on credit cards

NAB staff can be friendly, but I'm unhappy with their credit card annual fees.

Full review

NAB staff can be friendly, but I'm unhappy with their credit card annual fees.

    Price   4 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Bahareh (VIC), reviewed 8 months ago

NAB

NAB credit card review

Overall rating   9 / 10

Great banking experience with NAB

I've never had a problem with NAB. Their staff have always been friendly and helpful.

Full review

I've never had a problem with NAB. Their staff have always been friendly and helpful.

    Price   -1 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Rose (QLD), reviewed 8 months ago

NAB

NAB flybuys Rewards Card credit card review

Overall rating   9 / 10

Customer service has been good if I have problems

NAB has provided good customer service and reliability throughout. I've hardly had any issues with this provider.

Full review

NAB has provided good customer service and reliability throughout. I've hardly had any issues with this provider.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Anna (WA), reviewed 9 months ago

NAB

NAB Low Rate Platinum Card credit card review

Overall rating   8 / 10

NAB is my preferred bank

I have never had the need to switch banks. I'm happy with the services provided by NAB. I'm always treated as a valued customer.

Full review

I have never had the need to switch banks. I'm happy with the services provided by NAB. I'm always treated as a valued customer.

    Price   6 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Mr. (NSW), reviewed 9 months ago

NAB

NAB credit card review

Overall rating   8 / 10

Great customer service

Been with NAB for years and have no problems with them.

Full review

Been with NAB for years and have no problems with them.

    Price   5 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Robert (NSW), reviewed 9 months ago

NAB

NAB credit card review

Overall rating   9 / 10

NAB offer many options

Sometimes I require customer service because I often travel overseas. When I call they offer exceptional service and nothing is too much of a problem - after getting through the security questions, they give me fantastic service over the phone.

Full review

Sometimes I require customer service because I often travel overseas. When I call they offer exceptional service and nothing is too much of a problem - after getting through the security questions, they give me fantastic service over the phone.

    Price   7 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Michael (VIC), reviewed 11 months ago

NAB

NAB Low Fee Card credit card review

Overall rating   10 / 10

Great facility

Good Bank

Full review

Good Bank

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Brian (NSW), reviewed 11 months ago

NAB

NAB Low Fee Card credit card review

Overall rating   9 / 10

NAB offers the right products for me

I pay my card in full each month and have no problems.

Full review

I pay my card in full each month and have no problems.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Diane (NSW), reviewed about 1 year ago

NAB

NAB Low Fee Card credit card review

Overall rating   10 / 10

Excellent

I have found NAB rates and customer service to be excellent.

Full review

I have found NAB rates and customer service to be excellent.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Margaret (VIC), reviewed about 1 year ago

NAB

NAB Premium Card credit card review

Overall rating   4 / 10

Not good and high interest rates

The bank does not look at your spending habits

Full review

The bank does not look at your spending habits

    Price   3 / 10

    Features   2 / 10

    Customer service   6 / 10

    Convenience   8 / 10

    Trust   2 / 10

Less

Phillip (QLD), reviewed about 1 year ago

NAB

NAB credit card review

Overall rating   7 / 10

Good customer cervice

NAB is easily accessible and easy to visit. There are people to help as you walk in the door. The staff is very friendly and helpful.

Full review

NAB is easily accessible and easy to visit. There are people to help as you walk in the door. The staff is very friendly and helpful.

    Price   10 / 10

    Features   8 / 10

    Customer service   4 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

R (NSW), reviewed about 1 year ago

NAB

NAB flybuys Rewards Card credit card review

Overall rating   10 / 10

Excellent banking and with a friendly disposition?

Always happy smiles and practical help.

Full review

Always happy smiles and practical help.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Peter (NSW), reviewed about 1 year ago

NAB

NAB Premium Card credit card review

Overall rating   9 / 10

Awesome

This bank is very supportive

Full review

This bank is very supportive

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Terrence (NSW), reviewed over 1 year ago

NAB

NAB Premium Card credit card review

Overall rating   7 / 10

Be more competitive

Like, service and customer service could improve.

Full review

Like, service and customer service could improve.

    Price   4 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   7 / 10

Less

Janine (VIC), reviewed over 1 year ago

NAB

NAB Velocity Rewards Card credit card review

Overall rating   10 / 10

Great service

Great service

Full review

Great service

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Horace (NSW), reviewed over 1 year ago

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Credit card comparisons on Mozo - rates updated daily

  • American Express Qantas Ultimate Card

    American Express Qantas Ultimate Card

    • Earn 100,000 bonus Qantas Points (T&Cs apply)
    • Earn up to 1.5 Qantas Points per $1 spent on eligible purchases
    • Complimentary domestic and international travel insurance

    balance transfer rate

    0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)

    purchase rate

    20.74% p.a.

    annual fee

    $450

    Go to site

    More info

    • Earn 100,000 bonus Qantas Points (T&Cs apply)
    • Earn up to 1.5 Qantas Points per $1 spent on eligible purchases
    • Complimentary domestic and international travel insurance
    • Balance transfer rate: 0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)
    • Annual fee: $450
    • Purchase rate: 20.74% p.a.
    • Interest free days: 44
    • Interest rate on cash withdrawals:
    • Fee for cash withdrawals:
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Overall rating

    7.3

    Based on 255 American Express credit card reviews

    Need more information?
    Go to site

    More info

  • ANZ Frequent Flyer Platinum

    ANZ Frequent Flyer Platinum

    • 50,000 bonus Qantas Points when you spend $2,500 on eligible purchases in the first 3 months
    • No annual fee for the first year
    • Available with Android, Samsung and Apple Pay

    balance transfer rate

    purchase rate

    19.99% p.a.

    annual fee

    $295 $0 in the first 1 year

    Go to site

    More info

    • 50,000 bonus Qantas Points when you spend $2,500 on eligible purchases in the first 3 months
    • No annual fee for the first year
    • Available with Android, Samsung and Apple Pay
    • Balance transfer rate:
    • Annual fee: $295 $0 in the first 1 year
    • Purchase rate: 19.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.49% p.a.
    • Fee for cash withdrawals: 2%
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Overall rating

    6.9

    Based on 1932 ANZ credit card reviews

    Need more information?
    Go to site

    More info

  • American Express Explorer® Credit Card

    American Express Explorer® Credit Card

    • Receive 100,000 Membership Rewards® Points (T&Cs apply)
    • $400 in Travel Credit each year
    • Up to 2 Membership Rewards points per $1 spent

    balance transfer rate

    0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)

    purchase rate

    20.74% p.a.

    annual fee

    $395

    Go to site

    More info

    • Receive 100,000 Membership Rewards® Points (T&Cs apply)
    • $400 in Travel Credit each year
    • Up to 2 Membership Rewards points per $1 spent
    • Balance transfer rate: 0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)
    • Annual fee: $395
    • Purchase rate: 20.74% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals:
    • Fee for cash withdrawals:
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, gift cards, retail rewards and shopping gift cards.
    Overall rating

    7.3

    Based on 255 American Express credit card reviews

    Need more information?
    Go to site

    More info

  • Virgin Money Virgin Australia Velocity Flyer Card - Balance Transfer and Points Offer

    Virgin Money Virgin Australia Velocity Flyer Card - Balance Transfer and Points Offer

    • 0% p.a. on balance transfers for 18 months
    • Earn 3 bonus Velocity Points on top of standard earn rates in first 3 months
    • Annual Fee refunded in the first year if you spend $1,000 per month for first 6 months.

    balance transfer rate

    0% p.a. for 18 months and then 20.99% p.a.

    purchase rate

    20.74% p.a.

    annual fee

    $129 Annual fee refunded in the first year if you spend $1,000 per month in the first 6 months., $0 in the first 1 year

    Go to site

    More info

    • 0% p.a. on balance transfers for 18 months
    • Earn 3 bonus Velocity Points on top of standard earn rates in first 3 months
    • Annual Fee refunded in the first year if you spend $1,000 per month for first 6 months.
    • Balance transfer rate: 0% p.a. for 18 months and then 20.99% p.a.
    • Annual fee: $129 Annual fee refunded in the first year if you spend $1,000 per month in the first 6 months., $0 in the first 1 year
    • Purchase rate: 20.74% p.a.
    • Interest free days: 44
    • Interest rate on cash withdrawals: 20.99% p.a.
    • Fee for cash withdrawals: 2.7%, Min $2.70
    • Rewards description: Points are credited to the Velocity Frequent Flyer program.
    Overall rating

    5.7

    Based on 97 Virgin Money credit card reviews

    Need more information?
    Go to site

    More info

  • ANZ Frequent Flyer Black

    ANZ Frequent Flyer Black

    • 75,000 bonus Qantas Points when you spend $2,500 on eligible purchases in the first 3 months
    • No annual fee for the first year
    • 75 bonus Status Credits when you buy and fly return with Qantas by 28 February 2018. Offer ends 31 October 2017

    balance transfer rate

    purchase rate

    19.99% p.a.

    annual fee

    $425 $0 in the first 1 year

    Go to site

    More info

    • 75,000 bonus Qantas Points when you spend $2,500 on eligible purchases in the first 3 months
    • No annual fee for the first year
    • 75 bonus Status Credits when you buy and fly return with Qantas by 28 February 2018. Offer ends 31 October 2017
    • Balance transfer rate:
    • Annual fee: $425 $0 in the first 1 year
    • Purchase rate: 19.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.49% p.a.
    • Fee for cash withdrawals: 2%
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Overall rating

    6.9

    Based on 1932 ANZ credit card reviews

    Need more information?
    Go to site

    More info

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