NAB credit card reviews

NAB
NAB's overall rating for credit cards

(as rated by the Mozo community)

6.7 / 10

based on 4139 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from NAB

Recent NAB credit card reviews

NAB

NAB Rewards Classic Card credit card review

Overall rating   9 / 10

Nice customer service, needs better rates

Slow customer service. Takes a while. Otherwise good employees. Needs better pricing and free bank cards. IVR is a bit complicated. Also needs cashless withdrawal.

Full review

Slow customer service. Takes a while. Otherwise good employees. Needs better pricing and free bank cards. IVR is a bit complicated. Also needs cashless withdrawal.

    Price   8 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   10 / 10

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Sunpreet, New South Wales, reviewed about 6 hours ago

NAB

NAB credit card review

Overall rating   8 / 10

Competitive rates

National Australia Bank is solid.

Full review

National Australia Bank is solid.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Chris, Queensland, reviewed about 6 hours ago

NAB

NAB Low Rate Card credit card review

Overall rating   9 / 10

Better than most

Nice and easy to use.

Full review

Nice and easy to use.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Alexandra, New South Wales, reviewed 3 days ago

NAB

NAB Low Rate Platinum Card credit card review

Overall rating   8 / 10

Smart shoppers, smart accounts, happy customers

We only use it for small amounts, that we know can be paid back before interest is charged. Using it this way has been great!

Full review

We only use it for small amounts, that we know can be paid back before interest is charged. Using it this way has been great!

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Donna, Queensland, reviewed 21 days ago

NAB

NAB Low Rate Card credit card review

Overall rating   8 / 10

Good customer service

NAB satisfies my needs.

Full review

NAB satisfies my needs.

    Price   5 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Jorge, New South Wales, reviewed 21 days ago

NAB

NAB Low Fee Platinum Card credit card review

Overall rating   7 / 10

Decent

We've been with NAB for 56 years. They are very convenient to use.

Full review

We've been with NAB for 56 years. They are very convenient to use.

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Bob, Queensland, reviewed about 1 month ago

NAB

NAB Low Rate Platinum Card credit card review

Overall rating   8 / 10

Overall good

Good service.

Full review

Good service.

    Price   8 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Carmel, Western Australia, reviewed about 1 month ago

NAB

NAB Low Fee Card credit card review

Overall rating   8 / 10

Good

Reliable and aware of discrepancies.

Full review

Reliable and aware of discrepancies.

    Price   3 / 10

    Features   1 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   8 / 10

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Liz, Victoria, reviewed about 1 month ago

NAB

NAB Rewards Platinum Card credit card review

Overall rating   8 / 10

The service from my bank is very good

One problem I have is that there are only a few branches around the country side.

Full review

One problem I have is that there are only a few branches around the country side.

    Price   0 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Colin, Western Australia, reviewed about 2 months ago

NAB

NAB Rewards Platinum Card credit card review

Overall rating   7 / 10

Good rewards

Easy access to branches.

Full review

Easy access to branches.

    Price   5 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   6 / 10

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George, Queensland, reviewed about 2 months ago

NAB

NAB credit card review

Overall rating   9 / 10

The customer service is good.

As a student of Flinders University, I would prefer to have an ATM machine in the main campus (Bradford Park, South Australia). Otherwise till date everything has been good with the bank.

Full review

As a student of Flinders University, I would prefer to have an ATM machine in the main campus (Bradford Park, South Australia). Otherwise till date everything has been good with the bank.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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A, South Australia, reviewed about 2 months ago

NAB

NAB Low Rate Platinum Card credit card review

Overall rating   3 / 10

Not impressed

Not impressed with the way the bank serves it's customers.

Full review

Not impressed with the way the bank serves it's customers.

    Price   4 / 10

    Features   5 / 10

    Customer service   4 / 10

    Convenience   2 / 10

    Trust   3 / 10

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Judie, Australian Capital Territory, reviewed 2 months ago

NAB

NAB Low Rate Platinum Card credit card review

Overall rating   0 / 10

Bad online service

They ignore your messages and instructions

Full review

They ignore your messages and instructions

    Customer service   0 / 10

    Trust   0 / 10

Less

Ross, New South Wales, reviewed 3 months ago

NAB

NAB Qantas Rewards Card credit card review

Overall rating   10 / 10

Friendly and courteous customer service!

Always have had great experiences with their customer service. Staff are always friendly, courteous, reliable and provide as much support as possible.

Full review

Always have had great experiences with their customer service. Staff are always friendly, courteous, reliable and provide as much support as possible.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Graham, Queensland, reviewed 3 months ago

NAB

NAB Qantas Rewards Card credit card review

Overall rating   8 / 10

Lower Visa card rates

Pleased with Visa card and Quantas points but Visa card's interest rate is very high

Full review

Pleased with Visa card and Quantas points but Visa card's interest rate is very high

    Price   6 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Wendy, South Australia, reviewed 3 months ago

NAB

NAB Low Fee Card credit card review

Overall rating   10 / 10

Brilliant.

Brilliant bank.

Full review

Brilliant bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jacko, Queensland, reviewed 3 months ago

NAB

NAB Low Rate Card credit card review

Overall rating   6 / 10

Happy with it

It's ok, nothing special.

Full review

It's ok, nothing special.

    Price   5 / 10

    Features   2 / 10

    Customer service   4 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Catherine, Victoria, reviewed 8 months ago

NAB

NAB Low Fee Card credit card review

Overall rating   6 / 10

Very competitive

Polite and efficient service.

Full review

Polite and efficient service.

    Price   7 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

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Lyn, Queensland, reviewed 9 months ago

NAB

NAB Low Fee Card credit card review

Overall rating   9 / 10

They are there to help

NAB were very good. I went to close a card account, so they offered me the card without an annual fee, which helps, as I try and pay the full amount each month, so I don't pay any interest.

Full review

NAB were very good. I went to close a card account, so they offered me the card without an annual fee, which helps, as I try and pay the full amount each month, so I don't pay any interest.

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Joy, New South Wales, reviewed 9 months ago

NAB

NAB credit card review

Overall rating   5 / 10

Easy app

They are always pleasant and helpful.

Full review

They are always pleasant and helpful.

    Price   4 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

Terrance, Western Australia, reviewed 9 months ago

NAB

NAB credit card review

Overall rating   1 / 10

Horrible company

Don't get a NAB credit card, nothing good about it.

Full review

Don't get a NAB credit card, nothing good about it.

    Price   1 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   0 / 10

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Dee, Queensland, reviewed 10 months ago

NAB

NAB Qantas Rewards Card credit card review

Overall rating   4 / 10

Pushing customers out the door to use ATMs

NAB seem to be pushing customers out the door to use ATMs. I imagine this is more cost effective for them but I worry that NAB staff will lose their jobs and that small rural branches will close down.

Full review

NAB seem to be pushing customers out the door to use ATMs. I imagine this is more cost effective for them but I worry that NAB staff will lose their jobs and that small rural branches will close down.

    Price   6 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   2 / 10

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Nelly, New South Wales, reviewed 10 months ago

NAB

NAB Low Rate Card credit card review

Overall rating   5 / 10

Great customer service

The staff are always very helpful and pleasant when I have questions or enquiries.

Full review

The staff are always very helpful and pleasant when I have questions or enquiries.

    Price   6 / 10

    Features   3 / 10

    Customer service   4 / 10

    Convenience   8 / 10

    Trust   5 / 10

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Catherine, Queensland, reviewed 10 months ago

NAB

NAB credit card review

Overall rating   6 / 10

They are all the same

Had a past experience with bank manager who had selective memory problems

Full review

Had a past experience with bank manager who had selective memory problems

    Price   2 / 10

    Features   4 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   4 / 10

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Victor, Tasmania, reviewed 10 months ago

NAB

NAB credit card review

Overall rating   8 / 10

Good service and helpful staff

Simple banking, all connected and stable internet banking facilities. Every service issue I have ever had, has been sorted quickly and efficiently.

Full review

Simple banking, all connected and stable internet banking facilities. Every service issue I have ever had, has been sorted quickly and efficiently.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Ken, Victoria, reviewed 10 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Credit card comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2018

    American Express Explorer® Credit Card

    American Express Explorer® Credit Card

    • Receive 100,000 Membership Rewards® Points (T&Cs apply).
    • $400 in Travel Credit each year.
    • Up to 2 Membership Rewards points per $1 spent. Note: point redemption rates will change as of 15 April 2019, please visit the Amex website for more information.

    balance transfer rate

    0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)

    purchase rate

    20.74% p.a.

    annual fee

    $395

    Go to site

    More info

    • Receive 100,000 Membership Rewards® Points (T&Cs apply).
    • $400 in Travel Credit each year.
    • Up to 2 Membership Rewards points per $1 spent. Note: point redemption rates will change as of 15 April 2019, please visit the Amex website for more information.
    • Balance transfer rate: 0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)
    • Annual fee: $395
    • Purchase rate: 20.74% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals:
    • Fee for cash withdrawals:
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, gift cards, retail rewards and shopping gift cards.
    Overall rating

    6.6

    Based on 863 American Express credit card reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2018

    Australian Military Bank Low Rate Visa Credit Card

    Australian Military Bank Low Rate Visa Credit Card

    • $0 additional cardholder fee
    • Up to 55 days interest free on purchases
    • Visa payWave for convenient contactless purchases under $100

    balance transfer rate

    0% p.a. for 12 months and then 11.99% p.a.

    purchase rate

    11.99% p.a.

    annual fee

    $49

    Go to site

    More info

    • $0 additional cardholder fee
    • Up to 55 days interest free on purchases
    • Visa payWave for convenient contactless purchases under $100
    • Balance transfer rate: 0% p.a. for 12 months and then 11.99% p.a.
    • Annual fee: $49
    • Purchase rate: 11.99% p.a.
    • Interest free days: 45
    • Interest rate on cash withdrawals: 19.99% p.a.
    • Fee for cash withdrawals: $4.50
    • Rewards description:
    Overall rating

    7.3

    Based on 45 Australian Military Bank credit card reviews

    Need more information?
    Go to site

    More info

  • Bankwest Breeze Platinum Mastercard

    Bankwest Breeze Platinum Mastercard

    • 0.0% p.a. on balance transfers for 13 months (2% BT fee applies)
    • Complimentary Credit Card Travel Insurance (T&Cs apply)
    • No foreign transaction fees on online and overseas purchases

    balance transfer rate

    0% p.a. for 13 months and then 12.99% p.a. (2.00% balance transfer fee)

    purchase rate

    0% p.a. for 13 months then 12.99% p.a.

    annual fee

    $99

    Go to site

    More info

    • 0.0% p.a. on balance transfers for 13 months (2% BT fee applies)
    • Complimentary Credit Card Travel Insurance (T&Cs apply)
    • No foreign transaction fees on online and overseas purchases
    • Balance transfer rate: 0% p.a. for 13 months and then 12.99% p.a. (2.00% balance transfer fee)
    • Annual fee: $99
    • Purchase rate: 0% p.a. for 13 months then 12.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.99% p.a.
    • Fee for cash withdrawals: 2%, Min $4.00
    • Rewards description:
    Overall rating

    7.3

    Based on 1027 Bankwest credit card reviews

    Need more information?
    Go to site

    More info

  • ANZ Low Rate

    ANZ Low Rate

    • $1,000 minimum credit limit
    • 0.0% p.a. on balance transfers for 15 months (T&Cs apply)
    • Up to 55 days interest free on purchases

    balance transfer rate

    0% p.a. for 15 months and then 21.74% p.a.

    purchase rate

    12.49% p.a.

    annual fee

    $58

    Go to site

    More info

    • $1,000 minimum credit limit
    • 0.0% p.a. on balance transfers for 15 months (T&Cs apply)
    • Up to 55 days interest free on purchases
    • Balance transfer rate: 0% p.a. for 15 months and then 21.74% p.a.
    • Annual fee: $58
    • Purchase rate: 12.49% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.74% p.a.
    • Fee for cash withdrawals: 2%
    • Rewards description:
    Overall rating

    6.7

    Based on 6066 ANZ credit card reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2018

    ANZ Frequent Flyer Black

    ANZ Frequent Flyer Black

    • 120,000 bonus Qantas Points and $150 back to your new ANZ Frequent Flyer Black card when you spend $7,500 on eligible purchases in the first 3 months. Eligibility criteria, T&Cs, fees and charges apply.
    • 1 Qantas Point per $1 spent on eligible purchases up to and including $7,500 per statement period.
    • Available with Apple Pay

    balance transfer rate

    No current offer

    purchase rate

    19.99% p.a.

    annual fee

    $425

    Go to site

    More info

    • 120,000 bonus Qantas Points and $150 back to your new ANZ Frequent Flyer Black card when you spend $7,500 on eligible purchases in the first 3 months. Eligibility criteria, T&Cs, fees and charges apply.
    • 1 Qantas Point per $1 spent on eligible purchases up to and including $7,500 per statement period.
    • Available with Apple Pay
    • Balance transfer rate: No current offer
    • Annual fee: $425
    • Purchase rate: 19.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.49% p.a.
    • Fee for cash withdrawals: 2%
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Overall rating

    6.7

    Based on 6066 ANZ credit card reviews

    Need more information?
    Go to site

    More info

**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

Want more? Compare all 218 credit cards in the Mozo comparison engine.

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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

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