NAB credit card reviews

It's ok, nothing special.

Price   5 / 10

Features   2 / 10

Customer service   4 / 10

Convenience   7 / 10

Trust   7 / 10

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Polite and efficient service.

Price   7 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

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NAB were very good. I went to close a card account, so they offered me the card without an annual fee, which helps, as I try and pay the full amount each month, so I don't pay any interest.

Price   7 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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They are always pleasant and helpful.

Price   4 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   7 / 10

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Don't get a NAB credit card, nothing good about it.

Price   1 / 10

Features   1 / 10

Customer service   1 / 10

Convenience   1 / 10

Trust   0 / 10

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NAB seem to be pushing customers out the door to use ATMs. I imagine this is more cost effective for them but I worry that NAB staff will lose their jobs and that small rural branches will close down.

Price   6 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   2 / 10

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The staff are always very helpful and pleasant when I have questions or enquiries.

Price   6 / 10

Features   3 / 10

Customer service   4 / 10

Convenience   8 / 10

Trust   5 / 10

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Had a past experience with bank manager who had selective memory problems

Price   2 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   4 / 10

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Simple banking, all connected and stable internet banking facilities. Every service issue I have ever had, has been sorted quickly and efficiently.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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Their fees are ridiculous. They take payments even though you have no money and then charge you extra interest.

Price   3 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   2 / 10

Trust   0 / 10

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Interest still high.

Price   10 / 10

Features   -1 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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When paying off balances on my credit card, they apply payment to highest interest item first!

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   9 / 10

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I am most impressed with the customer service in particular.

Price   10 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I distrust the NAB from past dealings where money was withdrawn from a duel signature account with one signature. When I complained/asked for assistance they informed me that taking it further would be futile as they "have far more $$ than me and far better lawyers!" Also, I keep my credit card in the black and I still get interest charges and fees.

Price   -1 / 10

Features   -1 / 10

Customer service   -1 / 10

Convenience   7 / 10

Trust   3 / 10

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I am confident that my money with NAB is secure but there is nothing special or advantageous about banking with them. I just haven't had the time to research it further as I'm sure that I could get a better rates elsewhere. You need to "shop around"

Price   2 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   6 / 10

Trust   4 / 10

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I generally have good experiences when calling when I need with any issues or assistance. Cards work fine for my circumstances with rates and fees. Smart ATM's are good but branches are a little limited.

Price   4 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   6 / 10

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No rewards, Interest high

Price   0 / 10

Features   0 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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I have always had good service and help from my bank.

Price   7 / 10

Features   -1 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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They are a great bank and are so easy to deal with

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Good and convenient to bank with

Price   9 / 10

Features   -1 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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Rewards program is good because associated with qantas rewards program. However the international exchange fees seem high for something that is no doubt done by a computer. This needs to be considered when purchasing goods in a foreign currency.

Price   6 / 10

Features   9 / 10

Customer service   -1 / 10

Convenience   8 / 10

Trust   -1 / 10

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Nab have been very good to me as I am struggling to pay it back - they had an option for me to pay it back with less money.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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It's OK

Price   5 / 10

Features   6 / 10

Customer service   3 / 10

Convenience   5 / 10

Trust   5 / 10

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Service has been good. Interest rates on credit cards still too high.

Price   7 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Credit card issues quickly resolved. We had identity theft and they dealt with it quickly and efficiently.

Price   6 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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