NAB credit card reviews

One problem I have is that there are only a few branches around the country side.

Price   0 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   7 / 10

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Easy access to branches.

Price   5 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   6 / 10

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As a student of Flinders University, I would prefer to have an ATM machine in the main campus (Bradford Park, South Australia). Otherwise till date everything has been good with the bank.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Not impressed with the way the bank serves it's customers.

Price   4 / 10

Features   5 / 10

Customer service   4 / 10

Convenience   2 / 10

Trust   3 / 10

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Slow customer service. Takes a while. Otherwise good employees. Needs better pricing and free bank cards. IVR is a bit complicated. Also needs cashless withdrawal.

Price   8 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   10 / 10

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They ignore your messages and instructions

Customer service   0 / 10

Trust   0 / 10

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National Australia Bank is solid.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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Always have had great experiences with their customer service. Staff are always friendly, courteous, reliable and provide as much support as possible.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Pleased with Visa card and Quantas points but Visa card's interest rate is very high

Price   6 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   9 / 10

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Brilliant bank.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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It's ok, nothing special.

Price   5 / 10

Features   2 / 10

Customer service   4 / 10

Convenience   7 / 10

Trust   7 / 10

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Polite and efficient service.

Price   7 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

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NAB were very good. I went to close a card account, so they offered me the card without an annual fee, which helps, as I try and pay the full amount each month, so I don't pay any interest.

Price   7 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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They are always pleasant and helpful.

Price   4 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   7 / 10

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Don't get a NAB credit card, nothing good about it.

Price   1 / 10

Features   1 / 10

Customer service   1 / 10

Convenience   1 / 10

Trust   0 / 10

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NAB seem to be pushing customers out the door to use ATMs. I imagine this is more cost effective for them but I worry that NAB staff will lose their jobs and that small rural branches will close down.

Price   6 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   2 / 10

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The staff are always very helpful and pleasant when I have questions or enquiries.

Price   6 / 10

Features   3 / 10

Customer service   4 / 10

Convenience   8 / 10

Trust   5 / 10

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Had a past experience with bank manager who had selective memory problems

Price   2 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   4 / 10

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Simple banking, all connected and stable internet banking facilities. Every service issue I have ever had, has been sorted quickly and efficiently.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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Their fees are ridiculous. They take payments even though you have no money and then charge you extra interest.

Price   3 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   2 / 10

Trust   0 / 10

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Interest still high.

Price   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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When paying off balances on my credit card, they apply payment to highest interest item first!

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   9 / 10

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I am most impressed with the customer service in particular.

Price   10 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I distrust the NAB from past dealings where money was withdrawn from a duel signature account with one signature. When I complained/asked for assistance they informed me that taking it further would be futile as they "have far more $$ than me and far better lawyers!" Also, I keep my credit card in the black and I still get interest charges and fees.

Convenience   7 / 10

Trust   3 / 10

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I am confident that my money with NAB is secure but there is nothing special or advantageous about banking with them. I just haven't had the time to research it further as I'm sure that I could get a better rates elsewhere. You need to "shop around"

Price   2 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   6 / 10

Trust   4 / 10

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