NAB credit card reviews

NAB
NAB's overall rating for credit cards

(as rated by the Mozo community)

6.7 / 10

based on 4123 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from NAB

Recent NAB credit card reviews

NAB

NAB Rewards Platinum Card credit card review

Overall rating   8 / 10

The service from my bank is very good

One problem I have is that there are only a few branches around the country side.

Full review

One problem I have is that there are only a few branches around the country side.

    Price   0 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Colin, Western Australia, reviewed 7 days ago

NAB

NAB Rewards Platinum Card credit card review

Overall rating   7 / 10

Good rewards

Easy access to branches.

Full review

Easy access to branches.

    Price   5 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   6 / 10

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George, Queensland, reviewed 7 days ago

NAB

NAB credit card review

Overall rating   9 / 10

The customer service is good.

As a student of Flinders University, I would prefer to have an ATM machine in the main campus (Bradford Park, South Australia). Otherwise till date everything has been good with the bank.

Full review

As a student of Flinders University, I would prefer to have an ATM machine in the main campus (Bradford Park, South Australia). Otherwise till date everything has been good with the bank.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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A, South Australia, reviewed 7 days ago

NAB

NAB Low Rate Platinum Card credit card review

Overall rating   3 / 10

Not impressed

Not impressed with the way the bank serves it's customers.

Full review

Not impressed with the way the bank serves it's customers.

    Price   4 / 10

    Features   5 / 10

    Customer service   4 / 10

    Convenience   2 / 10

    Trust   3 / 10

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Judie, Australian Capital Territory, reviewed 14 days ago

NAB

NAB Rewards Classic Card credit card review

Overall rating   9 / 10

Nice and warm customer service.. better rates,

Slow customer service. Takes a while. Otherwise good employees. Needs better pricing and free bank cards. IVR is a bit complicated. Also needs cashless withdrawal.

Full review

Slow customer service. Takes a while. Otherwise good employees. Needs better pricing and free bank cards. IVR is a bit complicated. Also needs cashless withdrawal.

    Price   8 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   10 / 10

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Sunpreet, New South Wales, reviewed 21 days ago

NAB

NAB Low Rate Platinum Card credit card review

Overall rating   0 / 10

Bad online service

They ignore your messages and instructions

Full review

They ignore your messages and instructions

    Customer service   0 / 10

    Trust   0 / 10

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Ross, New South Wales, reviewed 28 days ago

NAB

NAB credit card review

Overall rating   8 / 10

Competative rates

National Australia Bank is solid.

Full review

National Australia Bank is solid.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Chris, Queensland, reviewed 28 days ago

NAB

NAB Qantas Rewards Card credit card review

Overall rating   10 / 10

Friendly and courteous customer service!

Always have had great experiences with their customer service. Staff are always friendly, courteous, reliable and provide as much support as possible.

Full review

Always have had great experiences with their customer service. Staff are always friendly, courteous, reliable and provide as much support as possible.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Graham, Queensland, reviewed 28 days ago

NAB

NAB Qantas Rewards Card credit card review

Overall rating   8 / 10

Lower Visa card rates

Pleased with Visa card and Quantas points but Visa card's interest rate is very high

Full review

Pleased with Visa card and Quantas points but Visa card's interest rate is very high

    Price   6 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Wendy, South Australia, reviewed about 1 month ago

NAB

NAB Low Fee Card credit card review

Overall rating   10 / 10

Brilliant.

Brilliant bank.

Full review

Brilliant bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jacko, Queensland, reviewed about 1 month ago

NAB

NAB Low Rate Card credit card review

Overall rating   6 / 10

Happy with it

It's ok, nothing special.

Full review

It's ok, nothing special.

    Price   5 / 10

    Features   2 / 10

    Customer service   4 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Catherine, Victoria, reviewed 7 months ago

NAB

NAB Low Fee Card credit card review

Overall rating   6 / 10

Very competitive

Polite and efficient service.

Full review

Polite and efficient service.

    Price   7 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

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Lyn, Queensland, reviewed 7 months ago

NAB

NAB Low Fee Card credit card review

Overall rating   9 / 10

They are there to help

NAB were very good. I went to close a card account, so they offered me the card without an annual fee, which helps, as I try and pay the full amount each month, so I don't pay any interest.

Full review

NAB were very good. I went to close a card account, so they offered me the card without an annual fee, which helps, as I try and pay the full amount each month, so I don't pay any interest.

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Joy, New South Wales, reviewed 7 months ago

NAB

NAB credit card review

Overall rating   5 / 10

Easy app

They are always pleasant and helpful.

Full review

They are always pleasant and helpful.

    Price   4 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   8 / 10

    Trust   7 / 10

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Terrance, Western Australia, reviewed 7 months ago

NAB

NAB credit card review

Overall rating   1 / 10

Horrible company

Don't get a NAB credit card, nothing good about it.

Full review

Don't get a NAB credit card, nothing good about it.

    Price   1 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   0 / 10

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Dee, Queensland, reviewed 8 months ago

NAB

NAB Qantas Rewards Card credit card review

Overall rating   4 / 10

Pushing customers out the door to use ATMs

NAB seem to be pushing customers out the door to use ATMs. I imagine this is more cost effective for them but I worry that NAB staff will lose their jobs and that small rural branches will close down.

Full review

NAB seem to be pushing customers out the door to use ATMs. I imagine this is more cost effective for them but I worry that NAB staff will lose their jobs and that small rural branches will close down.

    Price   6 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   2 / 10

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Nelly, New South Wales, reviewed 8 months ago

NAB

NAB Low Rate Card credit card review

Overall rating   5 / 10

Great customer service

The staff are always very helpful and pleasant when I have questions or enquiries.

Full review

The staff are always very helpful and pleasant when I have questions or enquiries.

    Price   6 / 10

    Features   3 / 10

    Customer service   4 / 10

    Convenience   8 / 10

    Trust   5 / 10

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Catherine, Queensland, reviewed 8 months ago

NAB

NAB credit card review

Overall rating   6 / 10

They are all the same

Had a past experience with bank manager who had selective memory problems

Full review

Had a past experience with bank manager who had selective memory problems

    Price   2 / 10

    Features   4 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   4 / 10

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Victor, Tasmania, reviewed 8 months ago

NAB

NAB credit card review

Overall rating   8 / 10

Good service and helpful staff

Simple banking, all connected and stable internet banking facilities. Every service issue I have ever had, has been sorted quickly and efficiently.

Full review

Simple banking, all connected and stable internet banking facilities. Every service issue I have ever had, has been sorted quickly and efficiently.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Ken, Victoria, reviewed 8 months ago

NAB

NAB credit card review

Overall rating   0 / 10

Poor layout

Their fees are ridiculous. They take payments even though you have no money and then charge you extra interest.

Full review

Their fees are ridiculous. They take payments even though you have no money and then charge you extra interest.

    Price   3 / 10

    Features   2 / 10

    Customer service   2 / 10

    Convenience   2 / 10

    Trust   0 / 10

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Dan, Queensland, reviewed 8 months ago

NAB

NAB Low Fee Card credit card review

Overall rating   6 / 10

Its 50%

Interest still high.

Full review

Interest still high.

    Price   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Raelene, South Australia, reviewed 8 months ago

NAB

NAB Low Fee Card credit card review

Overall rating   9 / 10

Excellent customer service

When paying off balances on my credit card, they apply payment to highest interest item first!

Full review

When paying off balances on my credit card, they apply payment to highest interest item first!

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Geoffrey, New South Wales, reviewed 9 months ago

NAB

NAB Low Fee Platinum Card credit card review

Overall rating   10 / 10

Excellence at it's best

I am most impressed with the customer service in particular.

Full review

I am most impressed with the customer service in particular.

    Price   10 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Christine, Queensland, reviewed 9 months ago

NAB

NAB credit card review

Overall rating   6 / 10

Premiums? Service? less staff = less service

I distrust the NAB from past dealings where money was withdrawn from a duel signature account with one signature. When I complained/asked for assistance they informed me that taking it further would be futile as they "have far more $$ than me and...

Full review

I distrust the NAB from past dealings where money was withdrawn from a duel signature account with one signature. When I complained/asked for assistance they informed me that taking it further would be futile as they "have far more $$ than me and far better lawyers!" Also, I keep my credit card in the black and I still get interest charges and fees.

    Convenience   7 / 10

    Trust   3 / 10

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Daryl, South Australia, reviewed 9 months ago

NAB

NAB Qantas Rewards Card credit card review

Overall rating   3 / 10

Not very competitive

I am confident that my money with NAB is secure but there is nothing special or advantageous about banking with them. I just haven't had the time to research it further as I'm sure that I could get a better rates elsewhere. You need to "shop around"

Full review

I am confident that my money with NAB is secure but there is nothing special or advantageous about banking with them. I just haven't had the time to research it further as I'm sure that I could get a better rates elsewhere. You need to "shop around"

    Price   2 / 10

    Features   2 / 10

    Customer service   2 / 10

    Convenience   6 / 10

    Trust   4 / 10

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Elizabeth, Tasmania, reviewed 9 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Credit card comparisons on Mozo - rates updated daily

  • Woolworths Everyday Platinum Credit Card

    Woolworths Everyday Platinum Credit Card

    • Redeem your credit card points for Woolworths shopping cards
    • 10% off your 1st Woolworths shop on selected dates once a month
    • $0 annual fee for the first year (saving $49)

    balance transfer rate

    0% p.a. for 14 months and then 21.99% p.a.

    purchase rate

    19.99% p.a.

    annual fee

    $49 $0 in the first year

    Go to site

    More info

    • Redeem your credit card points for Woolworths shopping cards
    • 10% off your 1st Woolworths shop on selected dates once a month
    • $0 annual fee for the first year (saving $49)
    • Balance transfer rate: 0% p.a. for 14 months and then 21.99% p.a.
    • Annual fee: $49 $0 in the first year
    • Purchase rate: 19.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.99% p.a.
    • Fee for cash withdrawals: 3%, minimum $5
    • Rewards description: Woolworths Money Shopping Card sent every 4 months if enough points have been accrued.
    Overall rating

    6.3

    Based on 181 Woolworths credit card reviews

    Need more information?
    Go to site

    More info

  • ME frank Credit Card

    ME frank Credit Card

    • Experts Choice Winner - No Annual Fee Credit Card
    • Low rate of 11.99% p.a on purchases and cash advances
    • Up to 55 days interest free on purchases

    balance transfer rate

    No current offer

    purchase rate

    11.99% p.a.

    annual fee

    $0

    Go to site

    More info

    • Experts Choice Winner - No Annual Fee Credit Card
    • Low rate of 11.99% p.a on purchases and cash advances
    • Up to 55 days interest free on purchases
    • Balance transfer rate: No current offer
    • Annual fee: $0
    • Purchase rate: 11.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 11.99% p.a.
    • Fee for cash withdrawals: 2%, Min $4.00
    • Rewards description:
    Overall rating

    8.0

    Based on 201 ME credit card reviews

    Need more information?
    Go to site

    More info

  • American Express Qantas Ultimate Card

    American Express Qantas Ultimate Card

    • Receive 55,000 bonus Qantas Points (T&Cs apply)
    • Earn 1.5 Qantas Points per $1 spent on eligible purchases
    • Complimentary domestic and international travel insurance

    balance transfer rate

    0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)

    purchase rate

    20.74% p.a.

    annual fee

    $450

    Go to site

    More info

    • Receive 55,000 bonus Qantas Points (T&Cs apply)
    • Earn 1.5 Qantas Points per $1 spent on eligible purchases
    • Complimentary domestic and international travel insurance
    • Balance transfer rate: 0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)
    • Annual fee: $450
    • Purchase rate: 20.74% p.a.
    • Interest free days: 44
    • Interest rate on cash withdrawals:
    • Fee for cash withdrawals:
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Overall rating

    6.6

    Based on 860 American Express credit card reviews

    Need more information?
    Go to site

    More info

  • ANZ Frequent Flyer Black

    ANZ Frequent Flyer Black

    • 120,000 bonus Qantas Points and $150 back to your new ANZ Frequent Flyer Black card when you spend $7,500 on eligible purchases in the first 3 months. Eligibility criteria, T&Cs, fees and charges apply.
    • 1 Qantas Point per $1 spent on eligible purchases up to and including $7,500 per statement period.
    • Available with Apple Pay

    balance transfer rate

    No current offer

    purchase rate

    19.99% p.a.

    annual fee

    $425

    Go to site

    More info

    • 120,000 bonus Qantas Points and $150 back to your new ANZ Frequent Flyer Black card when you spend $7,500 on eligible purchases in the first 3 months. Eligibility criteria, T&Cs, fees and charges apply.
    • 1 Qantas Point per $1 spent on eligible purchases up to and including $7,500 per statement period.
    • Available with Apple Pay
    • Balance transfer rate: No current offer
    • Annual fee: $425
    • Purchase rate: 19.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.49% p.a.
    • Fee for cash withdrawals: 2%
    • Rewards description: Points are automatically credited to the Qantas Frequent Flyer program.
    Overall rating

    6.7

    Based on 6049 ANZ credit card reviews

    Need more information?
    Go to site

    More info

  • Virgin Money Virgin Australia Velocity Flyer Card - Purchase Rate and Balance Transfer Offer

    Virgin Money Virgin Australia Velocity Flyer Card - Purchase Rate and Balance Transfer Offer

    • 0% p.a. on balance transfers for 6 months
    • 0% p.a. on purchases for up to 14 months
    • Receive a $129 Virgin Australia gift voucher each year

    balance transfer rate

    0% p.a. for 6 months and then 20.99% p.a.

    purchase rate

    0% p.a. for 14 months then 20.74% p.a.

    annual fee

    $129

    Go to site

    More info

    • 0% p.a. on balance transfers for 6 months
    • 0% p.a. on purchases for up to 14 months
    • Receive a $129 Virgin Australia gift voucher each year
    • Balance transfer rate: 0% p.a. for 6 months and then 20.99% p.a.
    • Annual fee: $129
    • Purchase rate: 0% p.a. for 14 months then 20.74% p.a.
    • Interest free days: 44
    • Interest rate on cash withdrawals: 20.99% p.a.
    • Fee for cash withdrawals: 2.7%, Min $2.70
    • Rewards description: Points are credited to the Velocity Frequent Flyer program.
    Overall rating

    5.8

    Based on 202 Virgin Money credit card reviews

    Need more information?
    Go to site

    More info

**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

Want more? Compare all 217 credit cards in the Mozo comparison engine.

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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

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