When I first approached the bank via phone it was on the off chance that they "might" be able to help me as at the time they were a new bank so I thought worth a try, nothing to lose. Surprisingly, they listened to my story. I'm a square peg that doesn't fit in a round hole and they refinanced my home loan. They are only a phone call away if I need anything. I get a great deal on all my insurances and if I ever need to make a physical deposit, it's as close as the Post Office. I would recommend them to anyone, especially if you don't conform to the requirement of the other banks. At least with RACQ you are treated as an individual.
I have always received great customer service with my bank, if i have had an queries or concerns the staff have been educated in their product/services. It has been sometime since I have looked at other companies offerings, but at the moment it fits me wellMore RACQ Bank bank account customer reviews
I was previously with the Queensland Teachers Credit Union, which merged with RACQ Bank. They have always been a great bunch of people to deal with, and have gone out of their way to help me when I've needed assistance. They found, through one of their services, a great car for us to buy, checked it mechanically, and loaned us the money for it at a very competitive rate. We had that car for five years. When I wanted a new car, they once again stepped in, cleared the car before recommending it, and made the loan / purchase process smooth and stress-free.More RACQ Bank car loan customer reviews
I like the RACQ bank for my banking needs as a Savings account. I don’t need a keycard access which makes it easier to spend money and I don’t even need to use internet banking if I don’t need to. The other pro’s I love is they love to give back to the broader community especially in hard times. The only con I’ve seen from the bank is when I went to open my first term deposit with them and the branch I opened it at didn’t take cash payments. There was only one branch on the whole Northside of the city I’m living on that took cash.More RACQ Bank savings account customer reviews
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