I like the RACQ bank for my banking needs as a Savings account. I don’t need a keycard access which makes it easier to spend money and I don’t even need to use internet banking if I don’t need to. The other pro’s I love is they love to give back to the broader community especially in hard times. The only con I’ve seen from the bank is when I went to open my first term deposit with them and the branch I opened it at didn’t take cash payments. There was only one branch on the whole Northside of the city I’m living on that took cash.
Very happy with this product. Good rate, flexible extra repayments/withdraw through banking app and like to have the option to visit a branch if needed. The service provided during the application process exceeded my expectations. Our agent was easy to contact and guided us through this process with prompt replies and clear information and instructions.
RACQ is a smaller bank where you can speak directly to your contact personally, either over the phone or in the branch A very personable approach that makes me feel important to their bank, I can also use the big 4 ATMs at no charge.
I like that they have Australian call centres.
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