Low hold time. Quick to drop interest rate to be more competitive. Returns call when they say they will. Australian company and trusted Queensland brand in RACQ. Would recommend to give them a call see fornyouraelf.
The staff at the branch were friendly and informative. I was served quickly and efficiently. I was given relevant information to consider before signing. There was no pressure or impatience.
Great customer service the whole way through. The process was easy and smooth. They had the best rates and didn’t try to get you in then change the rates after like most of the online only providers. RACQ is highly recommend I would use them time and time again!
The staff at RACQ bank are extremely accommodating. Products and Services are hassle free and communication is prompt and helpful. I am coming to the end of my 5 year loan term and would definitely use their services in future.
Love the RACQ Bank for all aspects of banking. They have great rates, a myriad of options for loans and savings and wonderfully helpful staff. Unfortunately they closed many branches so going to a physical branch for face-to-face interactions for advice or transactions can sometimes be difficult. The physical branches are outstanding with state of the art technology, comfortable and welcoming environments and staff who are warm, friendly and very knowledgeable around all areas of banking. I have been a satisfied customer for more than 20 years.
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