based on 320 Macquarie banking product reviews as rated by Mozo community

Macquarie bank accounts

Macquarie offers a choice of bank accounts to suit different needs, both of which you can compare below. Not only have its bank accounts, banking app and internet banking platform been perennial winners in the Mozo Experts Choice Awards, Macquarie was also named the 2021 Everyday & Savings Bank of The Year by Mozo's expert judges.

Macquarie offers the following bank accounts

Rates and fees verified as correct at 29 September, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate
Platinum Transaction Account

$0.00

Apple Pay, Google Pay, PayID

0.20% p.a.

Transaction Account

$0.00

Apple Pay, Google Pay, PayID

0.20% p.a.

How are Macquarie bank accounts rated?

Mozo users have rated Macquarie bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
Macquarie bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

57 Reviews

Recent Macquarie bank account reviews

Macquarie Bank Account
Overall 1/10
Unethical and irresponsible

Macquarie Bank refused to answer questions from First Nations people about supporting Empire fracking in the NT. Macquarie Bank is acting unethically and financing climate change. I have withdrawn my accounts.

Read full review

Macquarie Bank refused to answer questions from First Nations people about supporting Empire fracking in the NT. Macquarie Bank is acting unethically and financing climate change. I have withdrawn my accounts.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Wen, Victoria, reviewed about 2 months ago
Macquarie Transaction Account
Overall 1/10
AUSSIE or MACQUARIE - Just say NO!

DO NOT EVER USE MACQUARIE OR AUSSIE for HOME LOANS, TRANSACTION ACCOUNTS and especially not for Motor Vehicle Leasing. Their Customer Service and communication is below crap, they take an electronic "hands off" approach to people, we are truly just numbers to them. To get the simplest thing done or a simple enquiry takes days a days with escalations and escalations. STAY AWAY from these organisations or lose your mind one day........you will be lulled into thinking everything is great, until there is an issue.

Read full review

DO NOT EVER USE MACQUARIE OR AUSSIE for HOME LOANS, TRANSACTION ACCOUNTS and especially not for Motor Vehicle Leasing. Their Customer Service and communication is below crap, they take an electronic "hands off" approach to people, we are truly just numbers to them. To get the simplest thing done or a simple enquiry takes days a days with escalations and escalations. STAY AWAY from these organisations or lose your mind one day........you will be lulled into thinking everything is great, until there is an issue.

Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Bryan, Victoria, reviewed 3 months ago
Macquarie Bank Account
Overall 1/10
Completely unhelpful

An account was set up by Morgans with a view to trade shares via Bell direct.It could not be done, Macquarie gave no help over the phone as to why it did not work and now my bank balance has disappeared! $60000 +.

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An account was set up by Morgans with a view to trade shares via Bell direct.It could not be done, Macquarie gave no help over the phone as to why it did not work and now my bank balance has disappeared! $60000 +.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
2/10
Less
Alasdair, Victoria, reviewed 3 months ago
Macquarie Platinum Transaction Account
Overall 2/10
Lazy bank putting revenue before customer service

Had enough of banking with Macquarie for a number of reasons Firstly the bank has never bothered to initiate NPP since its mandate in 2017. Unlike the other banks both australian and foreign Macquarie refuses to launch NPP offering instant payments to other bank accounts meaning I do not receive money transfers from friends and family until 24 hours later or more on weekends meanwhile others receive their funds instantly Secondly Macquarie have removed eftpos payment enablement from all their debit cards meaning cashouts during shopping are impossible and now the peer to peer payment app Beem it is incompatible for Macquarie cards. Macquarie have done this to maximise their interchange revenue from merchants. For those unfamiliar this means when I tap and pay for my coffee the coffee shop pays maximum merchant acquiring fees to the issuer (Macquarie bank) as all transactions to route via Mastercard. Whilst this has no effect on me as the consumer the small business is left footing a higher bill as they have no opportunity to explore cheaper payment acceptance rails Not interested in banking with an institution that maximises revenue at the cost of supporting australian businesses

Read full review

Had enough of banking with Macquarie for a number of reasons Firstly the bank has never bothered to initiate NPP since its mandate in 2017. Unlike the other banks both australian and foreign Macquarie refuses to launch NPP offering instant payments to other bank accounts meaning I do not receive money transfers from friends and family until 24 hours later or more on weekends meanwhile others receive their funds instantly Secondly Macquarie have removed eftpos payment enablement from all their debit cards meaning cashouts during shopping are impossible and now the peer to peer payment app Beem it is incompatible for Macquarie cards. Macquarie have done this to maximise their interchange revenue from merchants. For those unfamiliar this means when I tap and pay for my coffee the coffee shop pays maximum merchant acquiring fees to the issuer (Macquarie bank) as all transactions to route via Mastercard. Whilst this has no effect on me as the consumer the small business is left footing a higher bill as they have no opportunity to explore cheaper payment acceptance rails Not interested in banking with an institution that maximises revenue at the cost of supporting australian businesses

Price
2/10
Features
3/10
Customer service
4/10
Convenience
3/10
Trust
2/10
Less
Jimmy, New South Wales, reviewed 5 months ago

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