based on 329 Macquarie banking product reviews as rated by Mozo community

Macquarie bank accounts

Macquarie offers a choice of bank accounts to suit different needs, both of which you can compare below. Not only have its bank accounts, banking app and internet banking platform been perennial winners in the Mozo Experts Choice Awards, Macquarie was also named the 2022 Everyday & Savings Bank of The Year, won two Exceptional Everyday Account awards, and took an award for Internet Banking.

Macquarie offers the following bank accounts

Rates and fees verified as correct at 2 July 2022. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate
Platinum Transaction Account

$0.00

Apple Pay, Google Pay, PayID

1.50% p.a.

Transaction Account

$0.00

Apple Pay, Google Pay, PayID

1.50% p.a.

How are Macquarie bank accounts rated?

Mozo users have rated Macquarie bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
Macquarie bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

60 Reviews

Recent Macquarie bank account reviews

Macquarie Transaction Account
Overall 1/10
No wonder everyone told me to not use Macquarie

Transferred only 33.11$ to my other account using my payid for that account. 7 days past. Still don't see it. Sent a complaint, no response. Really not happy.

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Transferred only 33.11$ to my other account using my payid for that account. 7 days past. Still don't see it. Sent a complaint, no response. Really not happy.

Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Veronica, New South Wales, reviewed 6 months ago
Macquarie Bank Account
Overall 1/10
Shocking Customer Service

Customer service is terrible. Three times I have rung and asked for my interest statements for tax and three times I have been advised that they will email them to me and they haven't. I need this for my tax and unfortunately as an ex-customer I can't access them myself. Absolutely hopeless!!!!

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Customer service is terrible. Three times I have rung and asked for my interest statements for tax and three times I have been advised that they will email them to me and they haven't. I need this for my tax and unfortunately as an ex-customer I can't access them myself. Absolutely hopeless!!!!

Customer service
1/10
Less
Angela, Victoria, reviewed 7 months ago
Macquarie Bank Account
Overall 1/10
Poor customer service. Staff do not care about you

Worst bank ever. They can lock you down from accessing your hard earn money. Even your money come from legal source of income. There is no cash deposit. Whoever call specialist on their side question you like a criminal and never let you know what happen. Poor customer service and low EQ staff. I am going to sell all my holdings in this bank. They can lock your money and leave you without money to live. Stay away from this bank if you dont want to deal with the trouble.

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Worst bank ever. They can lock you down from accessing your hard earn money. Even your money come from legal source of income. There is no cash deposit. Whoever call specialist on their side question you like a criminal and never let you know what happen. Poor customer service and low EQ staff. I am going to sell all my holdings in this bank. They can lock your money and leave you without money to live. Stay away from this bank if you dont want to deal with the trouble.

Price
6/10
Features
5/10
Customer service
1/10
Convenience
3/10
Trust
1/10
Less
Ken, Queensland, reviewed 7 months ago
Macquarie Bank Account
Overall 1/10
Unethical and irresponsible

Macquarie Bank refused to answer questions from First Nations people about supporting Empire fracking in the NT. Macquarie Bank is acting unethically and financing climate change. I have withdrawn my accounts.

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Macquarie Bank refused to answer questions from First Nations people about supporting Empire fracking in the NT. Macquarie Bank is acting unethically and financing climate change. I have withdrawn my accounts.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Wen, Victoria, reviewed 11 months ago

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