8.2 / 10

based on 9 reviews as rated by Mozo community

RACV home insurance

RACV is a Victoria-based mutual organisation with mor ethan 3000 employees, who have more than two million RACV members on their database.

RACV's Combined Buildings and Contents Insurance goal is to provide greater choice, with the flexibility to tailor your level of cover to suit your needs no matter what happens.

RACV offers the following home insurance

Rates and fees verified as correct at 26 February, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

How is RACV home insurance rated?

Mozo users have rated RACV home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
RACV home insurance
Overall
8.1/10
Value for money
Policy coverage
Customer service
Claims handling
Trust

165 Reviews

Recent RACV home insurance reviews

RACV Contents Insurance review
Overall 7/10
Trusted.

RACV have been extremely helpful in putting together a quote when I moved in with my partner.

Read full review

RACV have been extremely helpful in putting together a quote when I moved in with my partner.

Value for money
8/10
Policy coverage
8/10
Customer service
10/10
Claims handling
6/10
Trust
7/10
Less
Jay, Victoria, reviewed 3 months ago
RACV Home & Contents Insurance review
Overall 3/10
Every claim is non insurable.

Be aware of their attempt to use all measures possible to make your claim not insurable. Had a genuine claim due to a burst Flexi hose in our bathroom and the builder that RACV use was incompetent in their inspection. RACV failed to even liaise with us about the claim and have taken the word of the assessor over us.

Read full review

Be aware of their attempt to use all measures possible to make your claim not insurable. Had a genuine claim due to a burst Flexi hose in our bathroom and the builder that RACV use was incompetent in their inspection. RACV failed to even liaise with us about the claim and have taken the word of the assessor over us.

Value for money
6/10
Policy coverage
4/10
Customer service
1/10
Claims handling
1/10
Trust
1/10
Less
Katherine, Victoria, reviewed 4 months ago
RACV Home & Contents Insurance review
Overall 10/10
Very reliable, trusted and efficient insurer.

While it is pricy I have trusted the home and contents insurance with RACV for 26 years and found the claims very smooth. I recently had a claim for damage to my building by severe storm and the process was very efficient and the communication was excellent. I was also very happy with the building contractors used. The only downside is the premium is not in the lower side but I have peace of mind so this matters more to me.

Read full review

While it is pricy I have trusted the home and contents insurance with RACV for 26 years and found the claims very smooth. I recently had a claim for damage to my building by severe storm and the process was very efficient and the communication was excellent. I was also very happy with the building contractors used. The only downside is the premium is not in the lower side but I have peace of mind so this matters more to me.

Value for money
7/10
Policy coverage
8/10
Customer service
10/10
Claims handling
10/10
Trust
10/10
Less
Katina, Victoria, reviewed 4 months ago
RACV Contents Insurance review
Overall 10/10
Good service.

Always easy to deal with.

Read full review

Always easy to deal with.

Value for money
9/10
Policy coverage
10/10
Customer service
9/10
Trust
10/10
Less
Kate, Victoria, reviewed 5 months ago

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