Rates and fees verified as correct at 27 May 2022. Other information correct at the time of writing.
Advertiser disclosure.
Important information on terms, conditions and sub-limits
| Product | Main Events covered | Monthly payments cost extra | Underinsurance protection | New for old replacement |
|---|---|---|---|---|
| Home Insurance |
|
Yes |
No |
Yes |
| Home Insurance |
|
Yes |
No |
Yes |
| Home Insurance |
|
Yes |
No |
Yes |
Mozo users have rated RACV home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
179 Reviews
I had to make a claim for my house and car at Xmas 2017. My house burnt down, and the car was a write off. They were fantastic every step of the way, with regular calls. They are more expensive than most others with their premiums, but worth it totally. The car was paid out in a week, which enabled the family to get out and about, fantastic.
Read full reviewI had to make a claim for my house and car at Xmas 2017. My house burnt down, and the car was a write off. They were fantastic every step of the way, with regular calls. They are more expensive than most others with their premiums, but worth it totally. The car was paid out in a week, which enabled the family to get out and about, fantastic.
I had to fight they for a claim for over 6.5 months on a claim. I had to threaten them with legal and media coverage before they paid or replace my items. I live in a high crime region and I have been broken into a number of times. They kept on asking for evidence and even sent a private investigator to investigate me. The thing is I was overseas during the time I was broken into. I am waiting for three years without a claim before I change companies.
Read full reviewI had to fight they for a claim for over 6.5 months on a claim. I had to threaten them with legal and media coverage before they paid or replace my items. I live in a high crime region and I have been broken into a number of times. They kept on asking for evidence and even sent a private investigator to investigate me. The thing is I was overseas during the time I was broken into. I am waiting for three years without a claim before I change companies.
Price is quite high and automatic roll-over of insurance failed causing a period of not being insured. Customer service always proactive, understandable and helpful. Haven't needed to make a claim so cannot comment without experience.
Read full reviewPrice is quite high and automatic roll-over of insurance failed causing a period of not being insured. Customer service always proactive, understandable and helpful. Haven't needed to make a claim so cannot comment without experience.
We have been with the company for over 20 years and have never had a problem with any claims that were made. They found us temporary accommodation when we couldn’t stay in our house because of a tree falling down on the power lines. They were extremely helpful. I would highly recommend them.
Read full reviewWe have been with the company for over 20 years and have never had a problem with any claims that were made. They found us temporary accommodation when we couldn’t stay in our house because of a tree falling down on the power lines. They were extremely helpful. I would highly recommend them.
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