RACV - Contents Insurance

RACV Contents Insurance Review

Rates and fees information correct as at 19 November 2018.

Review published: 20 September 2017

What's hot:

  • New for old replacement

  • Up to 12 months temporary accommodation

What's not:

  • No underinsurance cover

  • Monthly premium payments cost extra

Mozo snapshot:

RACV Contents Insurance is a policy that has got you covered, because you won’t need to worry if your contents is damaged or stolen as RACV Contents Insurance offers new for old replacement. If you sign up online, you’ll get a 10% multi-policy discount while being able to score a loyalty discount the longer you stay with RACV. Plus, if you’ve managed to keep a good claims history, you’ll also be able to score a no claims bonus.

Key features:

RACV Contents Insurance is a policy that will give you peace of mind for your belongings against nearly all worst case scenarios. Your contents will be covered for everything from fires to floods, theft or vandalism and 8 other listed events with the option of adding accidental damage and fusion to your policy. But one event you won’t be covered for are power surges.

No matter what you store in your home, RACV Contents Insurance will provide cover for almost all of your household belongings. If you like your tech, rest assured, your computer’s software will be covered along with electronic files, cameras and their accessories. But if you’re more into home decor, you won’t need to worry as you’ll be covered for any antiques, regular or handwoven carpets and other valuables, like jewellery or trade tools.

You can also get cover for temporary accommodation for you and your pet if you need to temporarily move out of home or have your contents covered if you ever decide to move house. While a policy cannot cover everything, you should know that RACV Contents Insurance will not be able to provide cover for any uncut gems, personal medical equipment or important documents. Veterinary expenses along with demolition costs and debris removal are also not covered.

Who it's good for:

RACV Contents Insurance is a great option for Victorians looking for a policy to protect their belongings against nearly all of life’s unpredictable events.


Any catches?

RACV Contents Insurance does not offer underinsurance protection on your contents. This means that if you have undervalued your belongings, you will only be paid the sum insured amount on the item. To avoid this, it’s recommended to always insure your item to its total replacement value.

Also, you should be aware that while you can pay your premium on a monthly basis, you will have to pay extra for this.



How is RACV home insurance rated by the Mozo community?

Product Type Overall Rating Price Features Service Claims Handling Trust
RACV home insurance
8.1

Based on 159
RACV home insurance reviews

7.5 7.8 8.0 7.6 8.1

Latest reviews of RACV Contents Insurance

RACV

RACV Home Insurance home insurance review

Overall rating   5 / 10

Poor customer service in claims resolution

I used to be with RACV for everything, but now only used their auto services after a very bad experience. After many years of good service and loyal membership, I was declined a valid claim after losing assorted items in a bag outside my home....

Full review

I used to be with RACV for everything, but now only used their auto services after a very bad experience. After many years of good service and loyal membership, I was declined a valid claim after losing assorted items in a bag outside my home. Despite several attempts to state my case and police reports, they refused my claim for prescription glasses, ipad and iPhone. I changed insurance companies.

Less

Romana, Victoria, reviewed over 1 year ago

RACV

RACV Home Insurance home insurance review

Overall rating   8 / 10

Great service

Personal and fast to act. Easy to talk to.

Full review

Personal and fast to act. Easy to talk to.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Belinda, Victoria, reviewed about 3 years ago

RACV

RACV Home Insurance home insurance review

Overall rating   10 / 10

Excellent value for money

No claims as yet.

Full review

No claims as yet.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Colin, Victoria, reviewed about 3 years ago

RACV

RACV Home Insurance home insurance review

Overall rating   7 / 10

Reasonable premiums, long delays when phoning

They are OK but nothing special.

Full review

They are OK but nothing special.

    Value for money   4 / 10

    Policy coverage   6 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   7 / 10

Less

Graham, Victoria, reviewed over 3 years ago

RACV

RACV Home Insurance home insurance review

Overall rating   10 / 10

Fast, friendly service

I was looking for a budget renter's contents insurance without having to get budget cover. I joined with RACV close to 8 years ago now and have been very happy with their policy. Over this time I have made one claim due to storm damage....

Full review

I was looking for a budget renter's contents insurance without having to get budget cover. I joined with RACV close to 8 years ago now and have been very happy with their policy. Over this time I have made one claim due to storm damage. When I made the claim, the staff were extremely friendly and helpful and took care of everything for me. The claim was processed immediately and money was directly credited into my account. On the downside, the price do go up each year but it is not by much and their rate still remains very low in comparison to other companies. Would highly recommend :)

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Kristy, Victoria, reviewed about 4 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Contents

  • Up to $200

  • Up to $1,000

  • Up to $2,500

  • Software only, reasonable cost

  • Optional extra

  • Up to $2,500 per item

  • Up to $2,500

  • Replacement cost

  • Up to $2,000

Other cover

  • Up to $10,000 for funeral

  • Reasonable cost

  • Up to 12 months

  • Up to 12 months

  • Up to 14 days

Policy and service features

  • 60

  • $100

  • 10% multi-policy discount, loyalty discount, no claim discount

  • Up to 60 days

  • Up to 20% of sum insured

  • Up to $20,000,000

Events

  • Optional extra

  • Optional extra

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

Compare other home insurance
Advertisement