We refinanced with Bank Sa and saved heaps of money with their help. Very helpful and thorough staff.
I have only recently started using BankSA for my home loans. The customer service I have received every time I have been to a branch, called etc. has been excellent. The team in Murray Bridge South Australia especially have made all my banking needs easy. One thing that can be improved would be the app. I use other banking apps as well as BankSA and I find the other apps to be more user friendly.
I refinanced my loan with Bank SA and received a $4000 rebate. Online banking is easy and I have an offset account. For a single fee each year I get the top of the line credit card included.
Excellent service and competitive rates.
It still has some of the old school feel. Can talk to someone directly if needed. Negotiate interest rates.
I got my homeloan through a broker but we went with BankSA. Everything was smooth sailing and went through as planned on settlement day. I was impressed when the manager of the Rundle Mall branch called to ask if I was ok during the pandemic and did I need any assistance. I thought this was great customer service.
Pretty good. Staff at our local branch helpful. Loan was application easy.
The features for the Basic Home Loan suit my own needs, particularly redraw options, however their interest rates could certainly be more competitive.
This is one of the worst banks for loyal existing customers. I have been with BankSA for my home loan for more than 4 years now. My loan interest rate was gradually increased without notifying me. Now I see they have reduced interest for new customer with a big difference to my loan. I spoke to the bank and they say we have the same product for new customer at lower rates but not for existing customers. What a bad bank!
We switched to BankSA through a broker 4 years ago. The bank has been great to deal with since then, and we have started moving other products over to them. Would highly recommend BankSA.
Bank of convenience here in SA. Offered the lowest rate at the time we needed our home loan. Have always had great customer service when attending a branch and very easy to redraw and refix our loan.
They always put you first.
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WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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