BankSA home loan reviews

BankSA
BankSA's overall rating for home loans

(as rated by the Mozo community)

7.1 / 10

based on 267 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from BankSA

Recent BankSA home loan reviews

BankSA

BankSA Basic Home Loan Special Offer (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Low cost for pensioners

Once you have it set up, it starts instantly. Pay your monthly payments and add money when you can.

Full review

Once you have it set up, it starts instantly. Pay your monthly payments and add money when you can.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Barbara, South Australia, reviewed 6 days ago

BankSA

BankSA Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Good service

Gave us a start to get a home loan many years ago when others would not. Have a feeling of allegiance to the bank as a result.

Full review

Gave us a start to get a home loan many years ago when others would not. Have a feeling of allegiance to the bank as a result.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Melody, South Australia, reviewed 10 months ago

BankSA

BankSA home loan review

Overall rating   10 / 10

Excellent bank to deal with

I have been with a few banks but never have any provided the service these guys.

Full review

I have been with a few banks but never have any provided the service these guys.

    Price   10 / 10

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Jon, Northern Territory, reviewed over 1 year ago

BankSA

BankSA Fixed Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   4 / 10

I was told they have great customer service

The major thing now is that with the advantage packages, the yearly fee is so high that it becomes harder to save due to rates being very low.

Full review

The major thing now is that with the advantage packages, the yearly fee is so high that it becomes harder to save due to rates being very low.

    Price   0 / 10

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Juliska, South Australia, reviewed over 1 year ago

BankSA

BankSA Variable Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   8 / 10

Good customer service

Good customer service and very easy to set-up. Online monitoring of account very useful.

Full review

Good customer service and very easy to set-up. Online monitoring of account very useful.

    Price   7 / 10

    Features   8 / 10

    Customer service   6 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Andrew, South Australia, reviewed over 2 years ago

BankSA

BankSA Variable Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   10 / 10

Great advantages, low fees

We never looked back with this offset loan. Paid our house off and investment property very quickly. Would recommend to anyone.

Full review

We never looked back with this offset loan. Paid our house off and investment property very quickly. Would recommend to anyone.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Heather, South Australia, reviewed over 2 years ago

BankSA

BankSA Variable Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   7 / 10

Fantastic

We initially had a building loan and switched to this the only negative is they didn't state that the annual fee would be deducted from my account

Full review

We initially had a building loan and switched to this the only negative is they didn't state that the annual fee would be deducted from my account

    Price   6 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Annette, South Australia, reviewed over 2 years ago

BankSA

BankSA Fixed Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   10 / 10

Great online services

Great customer service and easy to use online banking!

Full review

Great customer service and easy to use online banking!

    Price   8 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Monique, South Australia, reviewed over 2 years ago

BankSA

BankSA home loan review

Overall rating   6 / 10

Competitive rates, great service.

Really good rates and good customer service.

Full review

Really good rates and good customer service.

    Price   6 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   7 / 10

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Sam, South Australia, reviewed over 2 years ago

BankSA

BankSA Fixed Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   6 / 10

I'm going to switch my home loan to another bank.

I'm angry that the RBA has interest rates so low right now, yet, my bank variable rate is around 5.5%. When my fix rate expires and I have the opportunity, I will switch banks to one with lower rates. I don't even care if I have to pay an exit...

Full review

I'm angry that the RBA has interest rates so low right now, yet, my bank variable rate is around 5.5%. When my fix rate expires and I have the opportunity, I will switch banks to one with lower rates. I don't even care if I have to pay an exit fee - I will leave. It's not right for them to be profiting so high when RBA rates are at record low.

    Price   5 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Natalie, South Australia, reviewed almost 3 years ago

BankSA

BankSA Variable Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   9 / 10

Very happy

Happy

Full review

Happy

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Donna, Northern Territory, reviewed almost 3 years ago

BankSA

BankSA Portfolio Loan home loan review

Overall rating   2 / 10

Interest rates are not competitive enough.

Interest rates are not competitive enough.

Full review

Interest rates are not competitive enough.

    Price   0 / 10

    Features   3 / 10

    Customer service   3 / 10

    Convenience   5 / 10

    Trust   2 / 10

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Mark, South Australia, reviewed almost 3 years ago

BankSA

BankSA home loan review

Overall rating   9 / 10

Brillant customer service

They are a great bank and we have a local branch in the next town, the only down fall is that a lot of the country branches are closing

Full review

They are a great bank and we have a local branch in the next town, the only down fall is that a lot of the country branches are closing

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Samantha, South Australia, reviewed almost 3 years ago

BankSA

BankSA Portfolio Loan (Advantage Package) home loan review

Overall rating   9 / 10

Good product. Competitive rates.

Banked since I was a child. Convenient. Competitive

Full review

Banked since I was a child. Convenient. Competitive

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Neil, South Australia, reviewed almost 3 years ago

BankSA

BankSA Basic Home Loan Special Offer (Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Good quality loan and service.

They had the cheapest option when we were looking for a home loan, best rates and minimal fees for everything including withdrawals etc.

Full review

They had the cheapest option when we were looking for a home loan, best rates and minimal fees for everything including withdrawals etc.

    Price   7 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Sarah, South Australia, reviewed almost 3 years ago

BankSA

BankSA Variable Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   8 / 10

Competitive rates and provide extra discount.

They have always looked after us and provide added benefits where they can.

Full review

They have always looked after us and provide added benefits where they can.

    Price   9 / 10

    Features   9 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Vanessa, South Australia, reviewed almost 3 years ago

BankSA

BankSA Portfolio Loan home loan review

Overall rating   10 / 10

Just lovely people to deal with and great product

I have always found Bank SA staff to be highly efficient and approachable. As an existing customer, I am able to arrange finance over the phone with documentation couriered to my office or home.

Full review

I have always found Bank SA staff to be highly efficient and approachable. As an existing customer, I am able to arrange finance over the phone with documentation couriered to my office or home.

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Vicki, South Australia, reviewed over 3 years ago

BankSA

BankSA Variable Home Loan (Owner Occupier, Principal & Interest) (Advantage Package) home loan review

Overall rating   4 / 10

Very average

Not flexible at all.

Full review

Not flexible at all.

    Price   4 / 10

    Features   5 / 10

    Customer service   1 / 10

    Convenience   2 / 10

    Trust   6 / 10

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Michelle, South Australia, reviewed over 3 years ago

BankSA

BankSA Basic Home Loan Special Offer (Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Friendly, helpful staff

Friendly, helpful staff.

Full review

Friendly, helpful staff.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Cheryl, South Australia, reviewed over 3 years ago

BankSA

BankSA home loan review

Overall rating   5 / 10

Poor management

Charges are excessive.

Full review

Charges are excessive.

    Price   2 / 10

    Features   2 / 10

    Customer service   3 / 10

    Convenience   5 / 10

    Trust   5 / 10

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John, South Australia, reviewed over 3 years ago

BankSA

BankSA Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   5 / 10

Reasonable terms and service

Like all banks, it's easier to get a loan as opposed to finalising and paying out the loan once you can afford to do so.

Full review

Like all banks, it's easier to get a loan as opposed to finalising and paying out the loan once you can afford to do so.

    Price   6 / 10

    Features   4 / 10

    Customer service   4 / 10

    Convenience   7 / 10

    Trust   5 / 10

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Jeff, South Australia, reviewed over 3 years ago

BankSA

BankSA Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   5 / 10

There is no such thing as great customer service

No communications at all from bank. Once in their clutches it seems that any "better" deals offered to all in general, don't apply to existing customers. They force you to seek out a better deal elsewhere & when then confronted with the fact that...

Full review

No communications at all from bank. Once in their clutches it seems that any "better" deals offered to all in general, don't apply to existing customers. They force you to seek out a better deal elsewhere & when then confronted with the fact that you will remortgage elsewhere are only then prepared to be competitive. I think this applies to all the major banks. They might say they care about their customers, its really a lie!

    Price   5 / 10

    Features   4 / 10

    Customer service   5 / 10

    Convenience   7 / 10

    Trust   4 / 10

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Ian, South Australia, reviewed over 3 years ago

BankSA

BankSA Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Great service, good deals

I get great customer service at my local branch. They're always willing to tell me if there is a better option I should go with, and keep me up to date with all the latest deals on offer.

Full review

I get great customer service at my local branch. They're always willing to tell me if there is a better option I should go with, and keep me up to date with all the latest deals on offer.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Denise, South Australia, reviewed over 3 years ago

BankSA

BankSA Basic Home Loan Special Offer (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Great Customer Service

They have always been helpful and very understanding when my health was not good and had to be out of work for 8 months and during that time was in hospital for 8 weeks. I could not complain about their service it was exceptional.

Full review

They have always been helpful and very understanding when my health was not good and had to be out of work for 8 months and during that time was in hospital for 8 weeks. I could not complain about their service it was exceptional.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Wendy, South Australia, reviewed over 3 years ago

BankSA

BankSA Portfolio Loan home loan review

Overall rating   9 / 10

Always helpful and very competitive

I have banked with this institution since I was in primary school. I trust the name and always go to them whenever I need financial assistance. The portfolio loan has enabled us to build an extension on our home as well as allowing us to help our...

Full review

I have banked with this institution since I was in primary school. I trust the name and always go to them whenever I need financial assistance. The portfolio loan has enabled us to build an extension on our home as well as allowing us to help our two children with any financial issues they have. It gives us a sense of freedom and security knowing that there are no new establishment fees if we want to take a large sum out for renovations etc. the portfolio loan certainly simplifies our life. As we are retired it also allows us to travel without worrying that we will run out of funds. Love it!

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Fiona, South Australia, reviewed over 3 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.2

    Based on 636 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • NAB Base Variable Rate Home Loan Special Offer (Owner Occupier, Principal & Interest)

    NAB Base Variable Rate Home Loan Special Offer (Owner Occupier, Principal & Interest)

    • Low ongoing rate
    • No annual or monthly fees
    • Free extra repayments and redraw facility

    interest rate

    3.69% p.a. variable

    comparison rate*

    3.73% p.a.

    upfront fees

    $600

    Go to site

    More info

    • Low ongoing rate
    • No annual or monthly fees
    • Free extra repayments and redraw facility
    • Interest rate: 3.69% p.a. variable
    • Comparison rate*: 3.73% p.a.
    • Upfront fees: $600
    • Ongoing fees: $0.00
    • Discharge fee: $350.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 95.00%
    • Minimum loan amount: $20,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    6.8

    Based on 2769 NAB home loan reviews

    Need more information?
    Go to site

    More info

  • UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.59% p.a.

    upfront fees

    $0

    Go to site

    More info

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.59% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount: $699,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    5.2

    Based on 111 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • Featured product

     

    Heritage Bank Discount Variable Home Loan (Owner Occupier, LVR<80%)

    Heritage Bank Discount Variable Home Loan (Owner Occupier, LVR<80%)

    • Heritage’s current lowest variable interest rate
    • Unlimited extra repayments and unlimited redraw
    • People First service from your own dedicated lending specialist

    interest rate

    3.67% p.a. variable

    comparison rate*

    3.69% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Heritage’s current lowest variable interest rate
    • Unlimited extra repayments and unlimited redraw
    • People First service from your own dedicated lending specialist
    • Interest rate: 3.67% p.a. variable
    • Comparison rate*: 3.69% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - fees apply
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.3

    Based on 242 Heritage Bank home loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free online
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.0

    Based on 109 HSBC home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 505 home loans in the Mozo comparison engine.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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