I like that I can pay extra on my fixed term home loan. I like the easy process of getting the loan. I find some of the processes can take some time.
I highly recommend Heritage Bank, they are professional, friendly and considerate when it comes to their clients requests and are well worth switching to.
Great company. Good customer service. Low interest rates. Redraw us good. Very happy.
I'm getting a very competitive rate, product features and excellent customer service. This is a very established bank.
Heritage is an excellent bank. However I feel that they could do more to sell their home loans or others loans. They should make the statement “comparison rate” more understandable. What does that even mean.
Recently moved all accounts from NAB to Heritage. The difference in Heritage's day to day business was a completely different experience. I have banked with two of the big four in my lifetime and nothing will make me go back. Heritage is the bomb!
The staff are very helpful, they helped us get set up with our offset account and credit card that is part of the package. Coming from the Commonwealth Bank, the Heritage Bank is a bit old fashioned with some of their processes, like the converting to paperless is a bit of a process, needing signed paperwork mailed in, and changing credit limits on the credit card is a bit of a process also. But hey it is certainly safe, some people would feel more protected with the paper system.
They are friendly and helpful with everything! I have never had problems from the time I applied to the bank. They made it very easy.
This bank is up front with all of the costs involved and once set up pass on all rate drops as they occur.
We are very happy with Heritage Bank. Great customer service and products. We love our home loan with a saving offset.
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WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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