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Macquarie bank account reviews

Macquarie
Macquarie's overall rating for bank accounts

(as rated by the Mozo community)

7.7 / 10

based on 44 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Macquarie

Recent Macquarie bank account reviews

Macquarie

Macquarie Transaction Account Transaction Account review

Overall rating   10 / 10

Wonderful.

They are great, they refund all my eftpos charges, customer service is great as well.

Full review

They are great, they refund all my eftpos charges, customer service is great as well.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Christine, New South Wales, reviewed 4 days ago

Macquarie

Macquarie Transaction Account Transaction Account review

Overall rating   10 / 10

Easy to use.

Easy to use and access funds.

Full review

Easy to use and access funds.

    Price   9 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Elizabeth, Western Australia, reviewed 15 days ago

Macquarie

Macquarie Transaction Account Transaction Account review

Overall rating   6 / 10

I like it.

There aren't any branches or specific Macquarie ATMs but you are able to use any and not get fees so that makes up for it.

Full review

There aren't any branches or specific Macquarie ATMs but you are able to use any and not get fees so that makes up for it.

    Price   8 / 10

    Features   4 / 10

    Customer service   5 / 10

    Convenience   8 / 10

    Trust   5 / 10

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Lyndall, New South Wales, reviewed about 1 month ago

Macquarie

Macquarie Transaction Account Transaction Account review

Overall rating   9 / 10

Efficient, competitive and customer oriented

These guys do what they say they will do when they say they will do it

Full review

These guys do what they say they will do when they say they will do it

    Price   10 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

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David, New South Wales, reviewed 2 months ago

Macquarie

Macquarie Platinum Transaction Account Platinum Transaction Account review

Overall rating   9 / 10

Good bank

Macquarie is professionally run, committed to wealth creation. It's easy to transfer thousands at the touch of one button. Most other banks need tokens and other kiddy like acts to facilitate action.

Full review

Macquarie is professionally run, committed to wealth creation. It's easy to transfer thousands at the touch of one button. Most other banks need tokens and other kiddy like acts to facilitate action.

    Price   10 / 10

    Features   8 / 10

    Customer service   10 / 10

    Trust   10 / 10

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John, Queensland, reviewed over 1 year ago

Macquarie

Macquarie Transaction Account Transaction Account review

Overall rating   10 / 10

Great daily interest

I've always received excellent service from staff and a great interest rate on my daily balance via their cash management account.

Full review

I've always received excellent service from staff and a great interest rate on my daily balance via their cash management account.

    Price   10 / 10

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Trevor, New South Wales, reviewed over 2 years ago

Macquarie

Macquarie Bank Account review

Overall rating   7 / 10

Good online and phone customer service

The only limitation with Macquarie Bank is that they don't have a physical building in Canberra. Otherwise, the only service works well and I am satisfied with the customer phone service. The bank also has the facilities that are use by our...

Full review

The only limitation with Macquarie Bank is that they don't have a physical building in Canberra. Otherwise, the only service works well and I am satisfied with the customer phone service. The bank also has the facilities that are use by our financial advisor, which works well. The fees are not high, nor are the interest rates, although they are marginally higher than our other bank. I would recommend Macquarie Bank to others.

    Price   9 / 10

    Features   4 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   9 / 10

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Maureen, Australian Capital Territory, reviewed almost 4 years ago

Macquarie

Macquarie Bank Account review

Overall rating   5 / 10

Good investor product.

Good bank in some areas. Very slow to clear funds. No debit cards on accounts. Security improving. Generally slow. Physical branches are virtually non-existent. The cash management account is superb from the point of being able to add lots of...

Full review

Good bank in some areas. Very slow to clear funds. No debit cards on accounts. Security improving. Generally slow. Physical branches are virtually non-existent. The cash management account is superb from the point of being able to add lots of details on payment fields which really helps when tax time comes. Other banks fall down heavily here. It is built for the investor. Thanks Macquarie.

    Price   10 / 10

    Features   4 / 10

    Customer service   7 / 10

    Convenience   2 / 10

    Trust   10 / 10

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Paul, Western Australia, reviewed over 4 years ago

Macquarie

Macquarie Bank Account review

Overall rating   10 / 10

No fees, +interest , fantastic customer service

I've been with Macquarie Bank ever since they incorporated as The Australia Bank Ltd. That must be 50+ years. They have been more than I could expect from a bank. I feel very comfortable with my Cash Management Account. I earn interest on my...

Full review

I've been with Macquarie Bank ever since they incorporated as The Australia Bank Ltd. That must be 50+ years. They have been more than I could expect from a bank. I feel very comfortable with my Cash Management Account. I earn interest on my every day funds an I've never paid a a single bank fee. I recommend Macquarie as high as the rankings go + one!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Trevor, New South Wales, reviewed over 4 years ago

Macquarie

Macquarie Bank Account review

Overall rating   2 / 10

Probably one of the worst banks

I have banked with Macquarie for over 20 years. In the last decade they have become more and more bureaucratic to the point that 'your security' and 'compliance' have become bywords for BAD customer service. My list of complaints is too long to...

Full review

I have banked with Macquarie for over 20 years. In the last decade they have become more and more bureaucratic to the point that 'your security' and 'compliance' have become bywords for BAD customer service. My list of complaints is too long to itemise here, but I now get way better service from my high street ANZ branch. If it wasn't for the fact that we have to change over 40 direct deposits I would dump Macquarie in a flash. In 20 years they have gone from being one of the best to one of the worst.

    Price   5 / 10

    Features   5 / 10

    Customer service   0 / 10

    Convenience   1 / 10

    Trust   5 / 10

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Richard, New South Wales, reviewed over 4 years ago

Macquarie

Macquarie Bank Account review

Overall rating   7 / 10

Steady interest rates and good backing

Secure, trusted and large. Not able to physically access as not in my state is a drawback.

Full review

Secure, trusted and large. Not able to physically access as not in my state is a drawback.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   4 / 10

    Trust   8 / 10

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Janette, Tasmania, reviewed over 4 years ago

Macquarie

Macquarie Bank Account review

Overall rating   0 / 10

Stay away from them!!

I opened a bank account with Macquarie in December and then, quite out of the blue they called me and notified of closing my bank account, as if I was a money launderer - just like that! - the account had a very small amount of money though. Then...

Full review

I opened a bank account with Macquarie in December and then, quite out of the blue they called me and notified of closing my bank account, as if I was a money launderer - just like that! - the account had a very small amount of money though. Then they promosed that I would receive a letter explaining why it was closed. After making about 5 phone calls requesting such a letter, then finally sent one in 2 months!! after closing it. The letter just stated that they made a decision to close a bank account without any explanation. Stay away from this bank! I have been banking with many banks but have never ever experienced such a set-up and totally disrespectful attitude to clients...

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Mike, Queensland, reviewed almost 5 years ago

Macquarie

Macquarie Bank Account review

Overall rating   8 / 10

Online space excellent

I love that you don't pay to have an account and you can withdraw as much as you like without being charged. In the 20 years been banking with them no problems. Not like a certain ANZ bank....

Full review

I love that you don't pay to have an account and you can withdraw as much as you like without being charged. In the 20 years been banking with them no problems. Not like a certain ANZ bank....

    Price   7 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Antonietta, Queensland, reviewed almost 5 years ago

Macquarie

Macquarie Bank Account review

Overall rating   0 / 10

Worst banking experience

Basically I opened a cash management account to receive money from overseas from my parents as Macquarie works with OZForex and their currency exchange rates are quite good. In a short while I was contacted to ask for a copy of my father's...

Full review

Basically I opened a cash management account to receive money from overseas from my parents as Macquarie works with OZForex and their currency exchange rates are quite good. In a short while I was contacted to ask for a copy of my father's passport (Russian national) for security reasons. Which I did send. Next day she called me and said the bank decided to use its discretion - the right to cancel my account and the incoming overseas transfer was cancelled as well... The money was sent back. Without explaining any reasons for doing that. Totally Unbelievable! I've been with NAB and Bankwest for many years and I have never come across such attitude and unprecedented, unreasonably cruel treatment of clients as if they were involved in money laundering. Their compliance team has no idea how to do their job properly and how to distinguish between the law abiding clients and those involved in money laundering. Nevertheless, to date, there are no international laws or sanctions prohibiting financial transactions between Russia and Australia. I would NEVER recommend dealing with this bank.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Serge, Queensland, reviewed almost 5 years ago

Macquarie

Macquarie Bank Account review

Overall rating   7 / 10

Great services

It's so convenient.

Full review

It's so convenient.

    Price   7 / 10

    Features   7 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Han, Western Australia, reviewed almost 5 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • Suncorp Everyday Options

    Suncorp Everyday Options

    account fee

    $0.00Special offer of $0 monthly account keeping fees when you open a new account

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Atm networks: Suncorp, RediATM
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $1: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.9

    Based on 1080 Suncorp bank account reviews

    Need more information?
    Go to site

    More info

  • MyState Bank Everyday Account

    MyState Bank Everyday Account

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month or are under 23 years.

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay, FitBit Pay, Garmin

    interest rate

    0% p.a.

    Go to site

    More info

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID
    • Atm networks: MyState
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from network ATM, EFTPOS, cheque, counter deposits and withdrawals, phone and internet
    Overall rating

    7.5

    Based on 82 MyState Bank bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account (with Standard Visa Debit Card)

    NAB Classic Banking Account (with Standard Visa Debit Card)

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    7.7

    Based on 3716 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    UBank USaver Ultra Transaction Account

    UBank USaver Ultra Transaction Account

    • Interest paid on funds in linked USaver account
    • Visa Debit Card with Visa PayWave
    • No monthly account keeping fees

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, Samsung Pay, Garmin, Fitbit

    interest rate

    0% p.a.

    Go to site

    More info

    • Interest paid on funds in linked USaver account
    • Visa Debit Card with Visa PayWave
    • No monthly account keeping fees
    • Atm networks: NAB
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, internet, Visa debit and international purchases.
    Overall rating

    8.5

    Based on 24 UBank bank account reviews

    Need more information?
    Go to site

    More info

  • Featured product

     

    Citi Global Currency Account

    Citi Global Currency Account

    • Send and receive foreign currency with no Citi transfer fees
    • Exchange currencies instantly via the Citi Mobile App
    • Hold up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    PayID, Samsung Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • Send and receive foreign currency with no Citi transfer fees
    • Exchange currencies instantly via the Citi Mobile App
    • Hold up to 10 currencies in one account
    • Atm networks: Citibank
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $5,000: 0.50% p.a.
      Balances from $100,000: 0.75% p.a.
      Balances from $250,000: 1.50% p.a.
    • Fee free transactions: Unlimited free transactions from network ATM, EFTPOS, cheque, phone, internet and linked Debit MasterCard purchases.
    Overall rating

    6.7

    Based on 117 Citi bank account reviews

    Need more information?
    Go to site

    More info

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