Online banking frequently crashes leaving customers with no access to their money. Customer service is close to non existent. No branches and I can’t get through on the phone. Typical online response is a generic "we are sorry for your inconvenience“. No Apple Pay or Oslko
Horrible experience with ME bank. I opened a new account and had trouble trying to speak with customer service. Waited for over 2 weeks for them to send my bank card! Had to close the account again and move to a different bank. Phone app is no good as well.
When I was referred to ME Bank by a friend, I wasn't that keen as the bank did not have many branches and relied on the digital banking format. I took a leap of faith and I have not been at all disappointed. ME Bank just ticks all the boxes for me and lots of others I know.
Excellent for multiple accounts and budgeting/compartmentalising your spends and saves! I have several accounts for budgeting, I can choose a physical card colour and rename the accounts to reflect these such as "Work Expenses Blue Card", "Fortnightly Bills Green Card", "Main Account Yellow Card", "Irregular Bills Black Card" and "Goto Red card" and I don't get charged a single account fee. I have been able to stick to my very tight budget for 2 years without a hiccup!
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