Newcastle Permanent credit card reviews

I love dealing with the permanent, always friendly, secure and prompt. Only wish my credit card was attached to a rewards program.

Price   9 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Satisfied and that's all that matters

Price   8 / 10

Features   7 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   5 / 10

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Interest rate competitive, the only negative is no reward system.

Price   8 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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I find them to be friendly with over the counter service, but not so good with understanding problems with my personal circumstances at present.

Price   6 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   6 / 10

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Pleasant staff & service.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Very high fees.

Price   5 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   10 / 10

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Very reliable service and convenient.

Price   5 / 10

Features   3 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   7 / 10

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It's the best bank by far, all the other banks promise you everything and take it away. There is no better place to bank, the staff go out of their way to do anything and more to help you.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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My bank Newcastle Permanent are extremely professional, friendly know all their customers by name & are also extremely helpful & go the extra mile to make your banking needs easier in every way. I have nothing but extremely great confidence in my bank.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I like my bank and all that it stands for. They have the best customer service and helpfulness I have ever experienced. Nothing is too much trouble and I feel completely trusted in all the advice they give.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   6 / 10

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It is a local based credit union. Communities need to embrace localised credit unions as they can be just as competitive as the big banks. They know you by name, not only by account number. You don't need to call a call centre to have your query answered, you can call the local branch direct and speak to someone you know. Can't really do that with the big banks!

Price   6 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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I've compared them to all the others. The Value+ credit card provides the lowest interest rate and annual fee combination. I've been stung by the Big 4 with credit cards - Thanks to NPBS - never again.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Staff are extremely friendly. Home loan interest rate is super low compared to competitors. Credit card fees are better than other banks.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Good service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Very happy with credit card, but would love rewards.

Price   9 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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This is a good bank I'm very happy with it.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Best rate we've found.

Price   8 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   9 / 10

Trust   8 / 10

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I like the Newcastle Permanent due to its easy and accessible internet, phone, ATM and over the counter facilities which are also easily accessible in other States. Also their customer support is timely and efficient and their staff are always helpful, friendly and approachable. Statements and accounts are clearly eligible and understandable and the interest rates are very competitive.

Price   8 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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Considering other card due to lack of rewards program.

Price   5 / 10

Features   1 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   7 / 10

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They are very competitive with credit card interest and their home loans are great. Excellent customer service. They don't lend to you if you can't afford it, unlike GE etc.

Price   9 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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I like the fact that Newcastle Permanent have little to no extra fees on their accounts. I pay one annual credit card fee which is minimal and they offer 30 days interest free pay period. With a low interest rate. I am very happy with my local community bank.

Price   8 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The Newcastle Permanent has been very supportive. Not only are their loans competitive, but their staff also go beyond expectation to accommodate you as a customer. I have never found a more pleasing bank. Their products are good value and the staff make an extra effort to accommodate what you need or want. They have been outstanding and go beyond all expectations.

Price   8 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Best customer service when my visa card was frauded.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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also friendly staff with excellent products. Eager tp please and really quick in dealing with customers compared to most banks.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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They don't harrass you to increase your credit limit and each statement tells you how long it would take to pay off if you only made minimum payment.

Price   7 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   5 / 10

Trust   7 / 10

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