I find them to be friendly with over the counter service, but not so good with understanding problems with my personal circumstances at present.
It's the best bank by far, all the other banks promise you everything and take it away. There is no better place to bank, the staff go out of their way to do anything and more to help you.
My bank Newcastle Permanent are extremely professional, friendly know all their customers by name & are also extremely helpful & go the extra mile to make your banking needs easier in every way. I have nothing but extremely great confidence in my bank.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.