Newcastle Permanent credit card reviews

Fees are expensive.

Price   7 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   5 / 10

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It's o.k works great been with them for few years

Price   9 / 10

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I love dealing with the permanent, always friendly, secure and prompt. Only wish my credit card was attached to a rewards program.

Price   9 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Satisfied and that's all that matters

Price   8 / 10

Features   7 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   5 / 10

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Interest rate competitive, the only negative is no reward system.

Price   8 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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I find them to be friendly with over the counter service, but not so good with understanding problems with my personal circumstances at present.

Price   6 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   6 / 10

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Pleasant staff & service.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Very high fees.

Price   5 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   10 / 10

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Opening hours, customer support.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

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Very reliable service and convenient.

Price   5 / 10

Features   3 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   7 / 10

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convienent

Price   5 / 10

Features   4 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

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It's the best bank by far, all the other banks promise you everything and take it away. There is no better place to bank, the staff go out of their way to do anything and more to help you.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Yea yea I'm just doing this for coins on a game

Price   0 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

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This bank keeps me informed if something is wrong with my banking details.. They are now polite & well spoken

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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My bank Newcastle Permanent are extremely professional, friendly know all their customers by name & are also extremely helpful & go the extra mile to make your banking needs easier in every way. I have nothing but extremely great confidence in my bank.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I like my bank and all that it stands for. They have the best customer service and helpfulness I have ever experienced. Nothing is too much trouble and I feel completely trusted in all the advice they give.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   6 / 10

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It is a local based credit union. Communities need to embrace localised credit unions as they can be just as competitive as the big banks. They know you by name, not only by account number. You don't need to call a call centre to have your query answered, you can call the local branch direct and speak to someone you know. Can't really do that with the big banks!

Price   6 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Friendly customer service

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

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I've compared them to all the others. The Value+ credit card provides the lowest interest rate and annual fee combination. I've been stung by the Big 4 with credit cards - Thanks to NPBS - never again.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Staff are extremely friendly. Home loan interest rate is super low compared to competitors. Credit card fees are better than other banks.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Good service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Very happy with credit card, but would love rewards.

Price   9 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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This is a good bank I'm very happy with it.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Best rate we've found.

Price   8 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   9 / 10

Trust   8 / 10

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I like the Newcastle Permanent due to its easy and accessible internet, phone, ATM and over the counter facilities which are also easily accessible in other States. Also their customer support is timely and efficient and their staff are always helpful, friendly and approachable. Statements and accounts are clearly eligible and understandable and the interest rates are very competitive.

Price   8 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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