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Newcastle Permanent is an independent, mutual retail financial services provider which offers a genuine alternative to traditional banks. It has comprehensive range of retail banking products and services such as savings accounts, bank accounts, home loans, personal loans, credit cards, and insurance. Newcastle permanent also provides meaningful support for the communities it serves.
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The teller machine that was inside Rutherford shopping centre has been taken away and the teller outside Newcastle permanent often is out of order Rutherford branch is not open satursdays so you have to go to green hills to get money out also I find that they talk to customers to long which keeps you waiting a while it’s nice they are friendly but it should be quicker and I don’t like when they’re is 4 tellers and only 1 working while others are entering stuff on computer or redoing their till
Great customer service, always helpful. Been with them for 20 years. I just wish they had a branch in Sydney.
I like to support a local business and assist in the growth of services. ATM is not always easy to access. Some fees are more than others. Customer service is not as easily accessible as big banks. Some features available online not available.
It’s easy to use the only problem it the closest bank for Newcastle Permanent is 2 hours away they need more banks but it’s still rlly good great interest rates on saving
Great bank accounts, many bank branches available. Different coloured cards for your needs. Savings and credit facilities as well as home loans
I love Newcastle Permanent because my whole family are with this bank They are always so helpful when I have issues and problems and they are able to sort my issues I would 100% recommend this bank to others
The mobile app is so easy and reliable
Newcastle Permanent is the best & most reliable financial institution I have ever banked with….. Customer service & support is 11 out of 10!!!
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