based on 1134 Newcastle Permanent banking product reviews as rated by Mozo community

Newcastle Permanent home loans

With over 325,000 customers and close to 1,000 dedicated staff, Newcastle Permanent is one of the largest building societies in Australia. It has more than 110 years experience providing financial services to Australians, and in that time has won multiple awards for its home loans and other financial products. Most recently, it was recognised in the 2021 Mozo Experts Choice Home LoanAwards for its offset home loan. 

While you don’t have to live in Newcastle to be able to sign up for a home loan with Newcastle Permanent, you must be prepared to do your banking entirely online or over the phone.

What home loans do Newcastle Permanent offer?

Rates and fees verified as correct at 03 December, 2021. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

Owner occupiers and investors after repayment certainty can lock in a rate for a fixed term starting from 1 year up to a period of 10 years. With a fixed home loan from Newcastle Permanent, there are plenty of opportunities to save money with no ongoing service fees and an extra repayments facility which allows you to make up to $25,000 in additional repayments each year. The fixed rate is available on loans starting from $5,000 and you can borrow up to 95% of a property’s value.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

3.39% p.a.

4.07% p.a.

$0.00

$595

2.99% p.a.

3.96% p.a.

$0.00

$595

3.09% p.a.

3.99% p.a.

$0.00

$595

2.69% p.a.

3.88% p.a.

$0.00

$595

3.49% p.a.

4.35% p.a.

$0.00

$595

3.49% p.a.

4.34% p.a.

$0.00

$595

3.19% p.a.

4.27% p.a.

$0.00

$595

3.19% p.a.

4.26% p.a.

$0.00

$595

Variable Rate Home Loans

Newcastle Permanent have a great range of variable loan products suitable for a wide range of borrowers. You can borrow up to 95% of a property’s value and there is a choice between principal and interest or interest only payments. With a variable home loan from Newcastle Permanent, you’ll be able to make unlimited additional repayments whenever you can and take advantage of other flexible features such as repayment holidays and a redraw facility (fees may apply). To help you save on interest a partial offset account is available with most variable loans and there is a full offset account when you choose its Premium Variable Home Loan option.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments  

4.09% p.a.variable for 36 months and then 4.34% p.a.

3.95% p.a.

$0.00

$595

3.60% p.a.variable for 36 months and then 3.85% p.a.

3.82% p.a.

$0.00

$595

4.96% p.a.

4.67% p.a.

$0.00

$595

4.47% p.a.

4.51% p.a.

$0.00

$595

4.74% p.a.

4.48% p.a.

$0.00

$595

4.25% p.a.

4.29% p.a.

$0.00

$595

2.89% p.a.

2.50% p.a.

$0.00

$595

2.89% p.a.

2.93% p.a.

$0.00

$595

2.22% p.a.

2.26% p.a.

$0.00

$595

Go to site

4.64% p.a.

4.40% p.a.

$0.00

$595

4.19% p.a.

4.23% p.a.

$0.00

$595

4.81% p.a.

4.85% p.a.

$0.00

$595

5.04% p.a.

4.81% p.a.

$0.00

$595

4.59% p.a.

4.63% p.a.

$0.00

$595

2.69% p.a.

2.60% p.a.

$0.00

$595

2.49% p.a.

2.53% p.a.

$0.00

$595

Go to site

Fixed Package Home Loan

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments  

3.29% p.a.

3.86% p.a.

$395.00 yearly

$0

2.89% p.a.

3.80% p.a.

$395.00 yearly

$0

2.99% p.a.

3.79% p.a.

$395.00 yearly

$0

2.59% p.a.

3.71% p.a.

$395.00 yearly

$0

Go to site

3.39% p.a.

4.13% p.a.

$395.00 yearly

$0

3.39% p.a.

4.17% p.a.

$395.00 yearly

$0

3.09% p.a.

4.06% p.a.

$395.00 yearly

$0

3.09% p.a.

4.09% p.a.

$395.00 yearly

$0

Variable Package Home Loan

There are two variable rate package loans from Newcastle Permanent including a discounted option available on loans of $150,000 or more and the premium plus package available on loans starting from $5,000. For a yearly service fee, you’ll be able to make use of a number of flexible features including an extra repayments facility, repayment holidays and an offset account. Redraws are fee free and you can choose a repayment frequency to match your pay cycle - weekly, fortnightly or monthly.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments  

3.34% p.a.

3.45% p.a.

$395.00 yearly

$0

2.69% p.a.

3.10% p.a.

$395.00 yearly

$0

Go to site

3.21% p.a.

3.61% p.a.

$395.00 yearly

$0

4.26% p.a.

4.31% p.a.

$395.00 yearly

$0

4.21% p.a.

4.26% p.a.

$395.00 yearly

$0

4.06% p.a.

4.11% p.a.

$395.00 yearly

$0

4.11% p.a.

4.16% p.a.

$395.00 yearly

$0

3.72% p.a.

4.12% p.a.

$395.00 yearly

$0

3.62% p.a.

4.02% p.a.

$395.00 yearly

$0

3.57% p.a.

3.97% p.a.

$395.00 yearly

$0

3.77% p.a.

4.17% p.a.

$395.00 yearly

$0

3.09% p.a.

3.38% p.a.

$395.00 yearly

$0

2.99% p.a.

3.39% p.a.

$395.00 yearly

$0

4.41% p.a.

4.48% p.a.

$395.00 yearly

$0

4.36% p.a.

4.43% p.a.

$395.00 yearly

$0

4.51% p.a.

4.58% p.a.

$395.00 yearly

$0

4.56% p.a.

4.63% p.a.

$395.00 yearly

$0

3.91% p.a.

4.31% p.a.

$395.00 yearly

$0

3.96% p.a.

4.35% p.a.

$395.00 yearly

$0

4.06% p.a.

4.45% p.a.

$395.00 yearly

$0

4.11% p.a.

4.50% p.a.

$395.00 yearly

$0

Line of Credit

The Real Equity Line of Credit gives owner occupiers and investors access to the equity in their property to fund long term goals such as buying an investment property or renovating. This line of credit loan is available from $5,000 and allows you to draw up to 90% of the property’s value. There are no set repayments and you’ll only be required to pay interest on your debit balance. There is also a monthly service fee to consider.

Product Rate Comparison Rate Service fee Upfront fee

4.94% p.a.

n/a

$10.00 monthly

$595

4.94% p.a.

n/a

$10.00 monthly

$595

Newcastle Permanent home loan features in a glance

Image of coins

Extra repayments facility

In addition to paying off your home loan regularly, you can make additional repayments whenever you want with the extra repayments facility available with Newcastle Permanent’s variable, package and fixed home loans (capped at $25,000 p.a. for fixed options).

Free icon

No ongoing service fees

Newcastle Permanent rewards its home loan customers with fixed and variable home loans free of ongoing service fees. However if you opt for a package or line of credit home loan, an ongoing service fee applies.

Image of coins

Discounts

On top of competitive home loan rates, Newcastle Permanent has a discounted rate option for borrowers looking for a variable home loan or a package deal (conditions apply).

Holiday icon

Repayment holidays

If your circumstances change and you find yourself with less income coming in, you can opt to take a repayment holiday on any one of the variable home loans from Newcastle Permanent. Just note you can only use this feature if you’re ahead on your loan repayments.

How are Newcastle Permanent home loans rated?

Mozo users have rated Newcastle Permanent home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
Newcastle Permanent home loans
Overall
Price
Features
Customer service
Convenience
Trust

220 Reviews

Recent Newcastle Permanent home loan reviews

Newcastle Permanent Premium Variable Home Loan
Overall 1/10
Terrible customer support

I noticed a long term mistake on their side that could cost me money as a result of their negligence. And asked them about it via internet banking account. My e-mail had a few questions. First they ignored the one they didn't want to answer. Then when I repeated the question they stopped replying at all. I am going to switch to another lender. Fingers crossed.

Read full review

I noticed a long term mistake on their side that could cost me money as a result of their negligence. And asked them about it via internet banking account. My e-mail had a few questions. First they ignored the one they didn't want to answer. Then when I repeated the question they stopped replying at all. I am going to switch to another lender. Fingers crossed.

Price
3/10
Features
5/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
The, New South Wales, reviewed 6 months ago
Newcastle Permanent Real Equity Line of Credit (Premium Plus Package)
Overall 10/10
Newcastle Perm Premium Line of Credit Thumbs Up

I really like Newcastle Permanent. Customer service is excellent and the Premium Line of Credit is a great product particularly for investors that are looking to invest and flip properties where the security is to be retained. This means that you don't need to continually apply for loans. The only downside in my view is that branches are not located in Sydney.

Read full review

I really like Newcastle Permanent. Customer service is excellent and the Premium Line of Credit is a great product particularly for investors that are looking to invest and flip properties where the security is to be retained. This means that you don't need to continually apply for loans. The only downside in my view is that branches are not located in Sydney.

Price
8/10
Features
10/10
Customer service
10/10
Convenience
8/10
Trust
10/10
Less
Angela, New South Wales, reviewed 11 months ago
Newcastle Permanent Premium Variable Home Loan
Overall 10/10
Excellent Bank

Was such an easy service. Helpful staff. Efficient.

Read full review

Was such an easy service. Helpful staff. Efficient.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Samantha, New South Wales, reviewed 11 months ago
Newcastle Permanent Real Deal Home Loan
Overall 7/10
Very fair product

Overall this is a good bank and good product.

Read full review

Overall this is a good bank and good product.

Price
8/10
Features
2/10
Customer service
4/10
Convenience
10/10
Trust
7/10
Less
Kerrie, New South Wales, reviewed about 1 year ago
Newcastle Permanent Home Loan
Overall 10/10
Great for home loans with competitive rates.

Easy to deal with. Great rates. Don’t hassle you about their products or annoy you with phone calls. Haven’t ever had a problem with them so far.

Read full review

Easy to deal with. Great rates. Don’t hassle you about their products or annoy you with phone calls. Haven’t ever had a problem with them so far.

Price
10/10
Features
6/10
Customer service
8/10
Trust
10/10
Less
Jasmin, New South Wales, reviewed over 1 year ago

What do you need to apply for a Newcastle Permanent home loan?

There are plenty of docs you’ll need to prepare before applying for a home loan with Newcastle Permanent. Have a look at this helpful home loan application checklist to get started:

  • Identification such as an Australian passport, Drivers Licence, Photo ID Card.
  • Income details i.e. recent payslip and group certificate/PAYG summary or if self-employed last two financial years financial statements and tax returns, full monthly rental statement, letter from Centrelink.
  • Evidence of deposit funds including last six months savings account statements, receipt for deposit paid to Real Estate Agent or Builder, FHOG application form.
  • Details of Liabilities e.g. most recent statements for all loans and credit cards.
  • Details of property i.e. copy of contact if purchasing or copy of land rates notice and copy of Builders Tender if constructing.
  • If you’re opting to refinance your loan, you’ll need the last 6 months of loan statements and latest statement for credit card(s).

Home loan quick links