Newcastle Permanent savings account reviews

The building society is easy to access and the staff are willing to spend the time needed to explain any questions I have on any of their products.

Price   9 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Newcastle Permanent is a building society instituted for the people of Newcastle and the Hunter Valley. They have continued to put Novocastrians and Hunter Valley communities first. Their staff are very much aware of the needs of their clients and offer great advice when opening new accounts or taking out loans. Having been with them for 46 years, I would not bank with any other institution.

Price   10 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Great banking service friendly staff competitive rates what more could you ask for.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I really enjoy banking with Newcastle permanent as the staff are always so helpful and friendly - it helps a lot.

Price   5 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   7 / 10

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I like this bank because they have great customer service and all the employees are friendly and are always smiling.

Price   10 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Fantastic service A1 banking experience look no further NPBS is the way to go wide variety of accounts all with fantastic rates.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Newcastle Permanent is the best banking facility around. They are all friendly, will do anything for you. They deserve to win anything going to show how much they are appreciated by their family of investors. Simply the best.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Had my account compromised, and I wasn't happy with my treatment, I felt like I was under suspicion.

Price   5 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   4 / 10

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I've been a repeat customer of the Newcastle Permanent Building Society my entire life. Rolling accounts into one, paying bills and moving money around between accounts is extremely easy. However it took 4 years of having a savings account with the NPBS for a customer service representative to advise me how to double my interest rate by switching from bankbook to online.

Price   7 / 10

Features   7 / 10

Customer service   2 / 10

Convenience   9 / 10

Trust   6 / 10

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Great staff.

Price   10 / 10

Features   10 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

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Very helpful and competitive rates .

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They don't appreciate their long standing customers.

Price   0 / 10

Features   3 / 10

Customer service   4 / 10

Convenience   6 / 10

Trust   0 / 10

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Never had any dramas with them.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Words can't describe how great they are.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great hours, reliable service and easy access.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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This bank is available at convenient times...which is very convenient. They have small extra services, which others don't have.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

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Interest too low.

Price   1 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   8 / 10

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Staff are very friendly know your name, courteous and very efficient.

Price   7 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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Great operational hours, including Saturday mornings, terrific staff.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I've been with Newcastle permanent since 2005 and I never dream of banking anywhere else.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Brilliant.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Excellent service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This bank is awesome & would recommend to anyone.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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My income of over $50,000 pa was not enough to secure a $5,000 loan as I had no credit history in previous 12 months :(

Price   5 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   5 / 10

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They always go out of their way to help open longer hours and very accessible and their online banking is great. They also have lots of different products from savings accounts right through to insurances .

Price   6 / 10

Features   3 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   10 / 10

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