If there are any problems they get it sorted within one business day. I'm always kept up to date with new changes.
Great customer service and very easy, but secure, online transaction process.
Newcastle Permanent have the most local branches and are open on Saturdays. Their staff are always friendly and helpful. Their home loan rates are not the best though.
The interest rates arent as competitive as they used to be but my other everyday account is with them so I havent bothered changing.
The building society is easy to access and the staff are willing to spend the time needed to explain any questions I have on any of their products.
this building society is GREAT love it great customer service
Newcastle Permanent is a building society instituted for the people of Newcastle and the Hunter Valley. They have continued to put Novocastrians and Hunter Valley communities first. Their staff are very much aware of the needs of their clients and offer great advice when opening new accounts or taking out loans. Having been with them for 46 years, I would not bank with any other institution.
Great banking service friendly staff competitive rates what more could you ask for.
I really enjoy banking with Newcastle permanent as the staff are always so helpful and friendly - it helps a lot.
Newcastle Permanent is the best banking facility around. They are all friendly, will do anything for you. They deserve to win anything going to show how much they are appreciated by their family of investors. Simply the best.
Fantastic service A1 banking experience look no further NPBS is the way to go wide variety of accounts all with fantastic rates.
I like this bank because they have great customer service and all the employees are friendly and are always smiling.
Had my account compromised, and I wasn't happy with my treatment, I felt like I was under suspicion.
I've been a repeat customer of the Newcastle Permanent Building Society my entire life. Rolling accounts into one, paying bills and moving money around between accounts is extremely easy. However it took 4 years of having a savings account with the NPBS for a customer service representative to advise me how to double my interest rate by switching from bankbook to online.
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Deposit $2,000 each month and make 5 eligible payments from your Go Account. If you are between 18 and 25 deposit $1,000.
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Make at least 1 deposit and no more than 1 withdrawal, including internal transfers or external payments.
Bonus rate for first 3 months, reverting to 0.15% rate after
Minimum deposit of $200 and no withdrawals in the month.
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