Newcastle Permanent savings account reviews

Could be better.

Price   3 / 10

Features   3 / 10

Customer service   5 / 10

Convenience   6 / 10

Trust   7 / 10

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The building society is easy to access and the staff are willing to spend the time needed to explain any questions I have on any of their products.

Price   9 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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this building society is GREAT love it great customer service

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Newcastle Permanent is a building society instituted for the people of Newcastle and the Hunter Valley. They have continued to put Novocastrians and Hunter Valley communities first. Their staff are very much aware of the needs of their clients and offer great advice when opening new accounts or taking out loans. Having been with them for 46 years, I would not bank with any other institution.

Price   10 / 10

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Great banking service friendly staff competitive rates what more could you ask for.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I really enjoy banking with Newcastle permanent as the staff are always so helpful and friendly - it helps a lot.

Price   5 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   7 / 10

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I like this bank because they have great customer service and all the employees are friendly and are always smiling.

Price   10 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Fantastic service A1 banking experience look no further NPBS is the way to go wide variety of accounts all with fantastic rates.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Newcastle Permanent is the best banking facility around. They are all friendly, will do anything for you. They deserve to win anything going to show how much they are appreciated by their family of investors. Simply the best.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Had my account compromised, and I wasn't happy with my treatment, I felt like I was under suspicion.

Price   5 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   4 / 10

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I've been a repeat customer of the Newcastle Permanent Building Society my entire life. Rolling accounts into one, paying bills and moving money around between accounts is extremely easy. However it took 4 years of having a savings account with the NPBS for a customer service representative to advise me how to double my interest rate by switching from bankbook to online.

Price   7 / 10

Features   7 / 10

Customer service   2 / 10

Convenience   9 / 10

Trust   6 / 10

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Great staff.

Price   10 / 10

Features   10 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   10 / 10

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Very helpful and competitive rates .

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They don't appreciate their long standing customers.

Price   0 / 10

Features   3 / 10

Customer service   4 / 10

Convenience   6 / 10

Trust   0 / 10

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Never had any dramas with them.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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