Pros - They will tell you if they have another product that would better suit your needs, great customer service, they have a large variety of products including insurance, great online banking and easy to use, have been with them for approx 40 years, no hidden fees or charges. Cons - Branches are only in the Newcastle area, some accounts do not gain interest if there have been any withdrawals that month, limited number of cheques before you have to pay for them.
If there are any problems they get it sorted within one business day. I'm always kept up to date with new changes.
Great customer service and very easy, but secure, online transaction process.
Newcastle Permanent have the most local branches and are open on Saturdays. Their staff are always friendly and helpful. Their home loan rates are not the best though.
The interest rates arent as competitive as they used to be but my other everyday account is with them so I havent bothered changing.
The building society is easy to access and the staff are willing to spend the time needed to explain any questions I have on any of their products.
this building society is GREAT love it great customer service
Newcastle Permanent is a building society instituted for the people of Newcastle and the Hunter Valley. They have continued to put Novocastrians and Hunter Valley communities first. Their staff are very much aware of the needs of their clients and offer great advice when opening new accounts or taking out loans. Having been with them for 46 years, I would not bank with any other institution.
Great banking service friendly staff competitive rates what more could you ask for.
I really enjoy banking with Newcastle permanent as the staff are always so helpful and friendly - it helps a lot.
Newcastle Permanent is the best banking facility around. They are all friendly, will do anything for you. They deserve to win anything going to show how much they are appreciated by their family of investors. Simply the best.
Fantastic service A1 banking experience look no further NPBS is the way to go wide variety of accounts all with fantastic rates.
I like this bank because they have great customer service and all the employees are friendly and are always smiling.
Had my account compromised, and I wasn't happy with my treatment, I felt like I was under suspicion.
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Intro bonus rate of 1.50% for first 3 months, reverting to 1.20% after. Deposit $2,000 each month and make 5 eligible payments from your Go Account. If you are between 18 and 25 deposit $1,000.
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Bonus rate for the first 4 months from account opening
Make at least 1 deposit and no more than 1 withdrawal, including internal transfers or external payments.
Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account.
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