Friendly & helpful regardless of your banking needs . Go the extra mile if required. Interest rates are competitive but could be better.
Newcastle Permanent have many friendly staff who go out of there way to help with anything that you need from them. Sorting quickly through your needs and introducing you to a specialist if needed.
Awesome customer service. Good security measures in place. No branches outside of Newcastle and therefore withdrawal fees are common when using an ATM unless you use a Westpac ATM machine. Government guaranteed. Would like a higher interest rate.
Newcastle Permanent has the most genuine, caring, friendly and knowledgeable staff of any financial institution. Team this with their outstanding products and you have THE best building society ever. NPBS can't be beaten on customer service, and they can't be beaten on products!
Newcastle Permanent Building Society is 50 years old. I have banked with them for many years, the staff know you by name and service is first class. You are not a number you are a person.
Everything was fine until I discovered you get better rates if you live on the North Coast. So much for looking after their loyal Newcastle customers. The special rates out the front of their Taree and Forster branches are better than what they offer in the Newcastle area. It hardly seems fair. So much for looking after our town.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Different interest rates apply to different amounts or different interest payment frequencies.
Want more? Compare all 86 term deposits in the Mozo comparison engine.Compare more term deposits
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.