I have banked with Westpac bank for over 15 years. Their online banking is made so easy for anyone to guide through. Online banking has everything you need from recording cards, changing PIN numbers, even ordering credit cards. Or just browsing for anything you need. I’ve had problems with companies drawing money against my account that I’ve not been aware of and Westpac promptly dealt with it and I received my money back. I’ve found they work great with their customers and I wouldn’t personally bank with anyone else. When you want to talk to a real person it’s easy and they are great and go out of their way to resolve/help sort whatever issues you may have. I fully recommend Westpac Bank to anyone who wants easy banking.
After 37 years, Westpac just out of the blue decided to close my account - no explanation, no reason given. The only obvious reason is that I am a pensioner and my account is small. This is discrimination - clear and simple.
Long time customers get overlooked for good rates, products etc. Having said that when I was in some financial stress many years ago, and was having difficulty paying off a low balance credit card, they assisted by reducing interest rate twice and then cancelled the whole debt for me - without any effect on my credit rating. Now I only have a debit card to manage everything better. Very happy customer.
Westpac has looked after my business for 30 years. They also look after my three young boys accounts. I have no interest in changing banks unless there were better interest rates at other banks. Westpac will always match to keep loyal customers. Great bank.
I have been with Westpac for over 15 years. I have always receive the best customer service and support. Never a problem in all my years banking with them.
I love Westpac Bank as they have great options or everyone in all different situation, they have fantastic customer service and they're everyday bank account is bloody handy and great I tell ya.
We live in a country town in rural WA and have found Westpac to offer clear info, supportive assistance and friendly service. It suits all of our banking needs.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.