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Westpac bank account reviews

Westpac
Westpac's overall rating for bank accounts

(as rated by the Mozo community)

7.5 / 10

based on 4290 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Westpac

Recent Westpac bank account reviews

Westpac

Westpac Choice Choice review

Overall rating   0 / 10

Ok

Their service is shocking. They only had 2 tellers are lunch time. Both had bad attitudes when hearing complaints and would either act rude or shift blame to management. Management was also nowhere in site. In addition, bank account fees are very...

Full review

Their service is shocking. They only had 2 tellers are lunch time. Both had bad attitudes when hearing complaints and would either act rude or shift blame to management. Management was also nowhere in site. In addition, bank account fees are very high, especially if you overdraw.

    Price   0 / 10

    Features   2 / 10

    Customer service   0 / 10

    Convenience   2 / 10

    Trust   0 / 10

Less

Pamela, Western Australia, reviewed 11 days ago

Westpac

Westpac Choice Choice review

Overall rating   9 / 10

Great

They are always easy to deal with.

Full review

They are always easy to deal with.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Frank, Victoria, reviewed 11 days ago

Westpac

Westpac Choice Choice review

Overall rating   8 / 10

Overall, a good bank to deal with.

They have very low account keeping fees, good customer service, are very easy to deal with and their online app is easy to use.

Full review

They have very low account keeping fees, good customer service, are very easy to deal with and their online app is easy to use.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Michael, New South Wales, reviewed 11 days ago

Westpac

Westpac Bank Account review

Overall rating   3 / 10

Customer service is ok. The bank culture is toxic.

Customer service is ok but the Big 4 banks are all the same. Customers are a distant second to shareholders.

Full review

Customer service is ok but the Big 4 banks are all the same. Customers are a distant second to shareholders.

    Price   1 / 10

    Features   1 / 10

    Customer service   5 / 10

    Convenience   8 / 10

    Trust   1 / 10

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Graham, Queensland, reviewed 11 days ago

Westpac

Westpac Choice Choice review

Overall rating   8 / 10

My money my way, cardless, eftpos, paywave anyway

Prompt, easy, and convenient banking. Able to access money without card through cardless cash, fraudulent funds reimbursed fast, customer service very helpful. Banks located everywhere.

Full review

Prompt, easy, and convenient banking. Able to access money without card through cardless cash, fraudulent funds reimbursed fast, customer service very helpful. Banks located everywhere.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Amee, Western Australia, reviewed 7 months ago

Westpac

Westpac Bank Account review

Overall rating   10 / 10

Convenient

Happy with the every day account. I like how I can use other ATM's and not pay a fee.

Full review

Happy with the every day account. I like how I can use other ATM's and not pay a fee.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Lynda, South Australia, reviewed 7 months ago

Westpac

Westpac Bank Account review

Overall rating   10 / 10

Very fast service

I'm happy with Westpac, always get issues resolved very quickly on the phone.

Full review

I'm happy with Westpac, always get issues resolved very quickly on the phone.

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Lynda, South Australia, reviewed 7 months ago

Westpac

Westpac Choice Choice review

Overall rating   10 / 10

The best

Simply the best.

Full review

Simply the best.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Amy lee, South Australia, reviewed 7 months ago

Westpac

Westpac Choice Choice review

Overall rating   10 / 10

Great service

Staff always has a smile and a keen to help you with any issues you may have. They also respond very quickly.

Full review

Staff always has a smile and a keen to help you with any issues you may have. They also respond very quickly.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jason, Western Australia, reviewed 7 months ago

Westpac

Westpac Bank Account review

Overall rating   0 / 10

Terrible in all areas

They don't care about the customer.

Full review

They don't care about the customer.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Peter, Victoria, reviewed 7 months ago

Westpac

Westpac Bank Account review

Overall rating   7 / 10

Good staff and competitive rates

Good customer service and low interest rates.

Full review

Good customer service and low interest rates.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Wayne, Queensland, reviewed 7 months ago

Westpac

Westpac Choice Choice review

Overall rating   10 / 10

Good

They are really good.

Full review

They are really good.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Derek, New South Wales, reviewed 7 months ago

Westpac

Westpac Choice Choice review

Overall rating   7 / 10

Convenient

I am neither happy or unhappy.

Full review

I am neither happy or unhappy.

    Price   2 / 10

    Features   4 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   7 / 10

Less

Sam, South Australia, reviewed 7 months ago

Westpac

Westpac Choice Choice review

Overall rating   6 / 10

Getting better

Banks are all trying to improve thier serving.

Full review

Banks are all trying to improve thier serving.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   4 / 10

    Trust   4 / 10

Less

Lisa, Western Australia, reviewed 8 months ago

Westpac

Westpac Choice Choice review

Overall rating   7 / 10

Competitive premiums

Great service, very convenient and extremely trustworthy.

Full review

Great service, very convenient and extremely trustworthy.

    Price   5 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Lawrence, New South Wales, reviewed 8 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • HSBC Everyday Global Account

    HSBC Everyday Global Account

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account
    • Atm networks: HSBC
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $9,000: 0.05% p.a.
    • Fee free transactions: Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    7.0

    Based on 175 HSBC bank account reviews

    Need more information?
    Go to site

    More info

  • Suncorp Everyday Options

    Suncorp Everyday Options

    account fee

    $0.00Special offer of $0 monthly account keeping fees when you open a new account

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Atm networks: Suncorp, RediATM
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $1: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.9

    Based on 1049 Suncorp bank account reviews

    Need more information?
    Go to site

    More info

  • MyState Bank Glide Account

    MyState Bank Glide Account

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay, FitBit Pay, Garmin

    interest rate

    0% p.a.

    Go to site

    More info

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID
    • Atm networks: MyState
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free internet transactions.
    Overall rating

    7.4

    Based on 78 MyState Bank bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Hero Transaction Account

    Bankwest Hero Transaction Account

    • Free and unlimited access to Australia's largest bank ATM network
    • 1.0% p.a. variable interest rate on balances up to $5,000
    • No monthly account fees when you deposit $2k monthly (e.g. salary)

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    Payment Options

    Apple Pay, Google Pay, Payment Ring

    interest rate

    1.00% p.a.

    Go to site

    More info

    • Free and unlimited access to Australia's largest bank ATM network
    • 1.0% p.a. variable interest rate on balances up to $5,000
    • No monthly account fees when you deposit $2k monthly (e.g. salary)
    • Atm networks: Bankwest, Commonwealth
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 1.00% p.a.
      Balances from $5,000: 0.00% p.a.
    • Fee free transactions: Unlimited free domestic transactions from network ATMs, EFTPOS, cheque, counter withdrawals, phone, internet and MasterCard debit purchases
    Overall rating

    8.0

    Based on 976 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    ING Orange Everyday

    ING Orange Everyday

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use in Australia and overseas and free international transactions when you deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month.
    Overall rating

    9.3

    Based on 532 ING bank account reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 93 bank accounts in the Mozo comparison engine.

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