based on 3431 Bank of Queensland banking product reviews as rated by Mozo community

Bank of Queensland bank accounts

Bank of Queensland is Australia's fastest growing retail bank, and has come a long way from its origins as a regional Queensland bank. BOQ today boasts a wide array of banking services and 200 branches around Australia. Bank of Queensland aims to give you greater control over the management of your finances and offers everyday banking products including credit cards, home loans, term deposits, savings accounts and bank accounts.

Bank of Queensland offers the following bank accounts

Rates and fees verified as correct at 9 December 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate
Day2Day Plus Account

$0.00

Google Pay, Samsung Pay

0% p.a.

How are Bank of Queensland bank accounts rated?

Mozo users have rated Bank of Queensland bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

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Bank of Queensland bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

695 Reviews

Recent Bank of Queensland bank account reviews

Bank of Queensland Bank Account
Overall 1/10
Terrible Bank

BOQ need to update their products and move out of the stone Age. No payID, no suggestion that it's coming either. Bank transfers still take at least 6-8hrs to show up in account, unless you preform transaction after 5pm on a Friday, in that case you won't see it until the following Monday. Transfers between BOQ accounts however are almost instant but this is the only time you will see a transaction move fast. The Online outages are also a huge issue with it happening consistently. Don't sign on to this bank, save yourself the hassle

Read full review

BOQ need to update their products and move out of the stone Age. No payID, no suggestion that it's coming either. Bank transfers still take at least 6-8hrs to show up in account, unless you preform transaction after 5pm on a Friday, in that case you won't see it until the following Monday. Transfers between BOQ accounts however are almost instant but this is the only time you will see a transaction move fast. The Online outages are also a huge issue with it happening consistently. Don't sign on to this bank, save yourself the hassle

Price
1/10
Features
1/10
Customer service
5/10
Convenience
3/10
Trust
2/10
Less
Alana, Queensland, reviewed 3 months ago
Bank of Queensland Bank Account
Overall 10/10
Bank of Queensland is amazing

I like bank of Queensland as they are very helpful, kind, courteous and polite. I have been a customer of there's for many years. I would recommend to all my friends.

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I like bank of Queensland as they are very helpful, kind, courteous and polite. I have been a customer of there's for many years. I would recommend to all my friends.

Price
10/10
Features
8/10
Customer service
9/10
Convenience
8/10
Trust
9/10
Less
Nathan, Western Australia, reviewed 3 months ago
Bank of Queensland Bank Account
Overall 2/10
PayID and OSCO Fail BOQ

Most banks are changing and adapting quickly to modern systems and approaches for banking where BOQ have not. Most banks can facilitate PAYID or at the very least OSCO. Bank of Queensland Epic Fail on that front!

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Most banks are changing and adapting quickly to modern systems and approaches for banking where BOQ have not. Most banks can facilitate PAYID or at the very least OSCO. Bank of Queensland Epic Fail on that front!

Price
4/10
Features
2/10
Customer service
5/10
Convenience
2/10
Trust
4/10
Less
Kamahl, Queensland, reviewed 4 months ago
Bank of Queensland Bank Account
Overall 2/10
Basic Banking

Banking with BOQ is like going back to the stone age. They keep promising to upgrade their internet banking and mobile app technology but have failed for 2 years running. My wife and I have shared bank accounts, but she cannot see changes I make to our joint account on her internet profile, like future bill payments etc. If it wasn't so hard to restructure our financial structure, we would have moved to another bank a long time ago. If you like basic - this is your bank. If you like sophisticated intelligent systems to manage your finances I would recommend looking elsewhere.

Read full review

Banking with BOQ is like going back to the stone age. They keep promising to upgrade their internet banking and mobile app technology but have failed for 2 years running. My wife and I have shared bank accounts, but she cannot see changes I make to our joint account on her internet profile, like future bill payments etc. If it wasn't so hard to restructure our financial structure, we would have moved to another bank a long time ago. If you like basic - this is your bank. If you like sophisticated intelligent systems to manage your finances I would recommend looking elsewhere.

Price
7/10
Features
6/10
Customer service
7/10
Convenience
1/10
Trust
2/10
Less
Jamie, Queensland, reviewed 5 months ago

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