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Bank of Queensland caters for all your everyday needs with their range of bank accounts. Mozo helps choose the bank account that will make managing your day-to-day finances easy - whether the account is from Bank of Queensland or from another of Australia's banks, with our bank account comparison tools.
Your selected bank accounts
For those in Queensland it’s wonderful to have a bank which still provides in-person support and decent returns a time when Australia’s ‘Big 4’ banks are removing services, staff, branches and support from customers to optimise profits. Having been so appreciative of BoQ’s branch customer service provided to my parents (especially when my mother started to forget how to use her computer and mobile) I chose BoQ for my young son’s first bank account as I want him to meet staff and deposit money directly. I’ve also set up a business account with my local branch. Thank you BoQ.
When I opened my account on their website I’ve somehow been switched to the MyBOQ which is all done on an app so don’t have access to internet banking or anything along those lines. Don’t have a customer access number, which makes things very difficult if I don’t have access to my phone. When I ring to talk about this I get the run around and transferred from one person to another a couple of times. It’s honestly so frustrating
I have been with BOQ for over 20 years and could not have run my small business without them as my bankers. I can call directly and speak to the branch and bank manager. I can also call into the branch and be served by the same familiar faces.
i didn’t like this bank at first, the app used to be really hard to use and so dysfunctional. they have got a new app now and it’s the easiest thing to use, it’s so convenient and simple. i love it
This bank I s Avery food bank they are very helpful and no problems since I joined
Extremely reliable and excellent customer support been with the bank for five years now and had no problems highly recommend
They take pride in their work and customer service.
Do not recommend. Always updating at inconvenient times. Staff Uneducated on basic banking matters.
We have phoned Bank of Queensland 8 times today trying to get correct and consistent information regarding the process of a Deceased Estate. I have been hung up on at least 4 times, given conflicting information by different service (truly a misnomer because there is NO service) agents, wasted over 3 hours of time and been sent a Claim of Assets form via email that does NOT download. Despite the call centre supposedly being open until 8pm, we have now been told that no-one is available from the Deceased Estate team to help us. Shame on you Bank of Queensland for making a difficult time more stressful and upsetting than it ever should be.
BOQ is run by private owners, so you do get more personalized service I find. Rates are competitive and they are honest if they can't help you or get a better rate. Only downside is they can be hard to access where we live, branches are changing or closing.
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