based on 3430 Bank of Queensland banking product reviews as rated by Mozo community

Bank of Queensland savings accounts

Bank of Queensland is Australia's fastest growing retail bank, and has come a long way from its origins as a regional Queensland bank. BOQ today boasts a wide array of banking services and 200 branches around Australia. Bank of Queensland aims to give you greater control over the management of your finances and offers everyday banking products including credit cards, home loans, term deposits, savings accounts and bank accounts.

Bank of Queensland offers the following savings accounts

Rates and fees verified as correct at 18 September, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Interest rate Maximum rate Govt deposit guarantee  
Bonus Interest Savings Account

0.05% p.a.(for $1 and over)

0.50% p.a. (for $1 and over)

Yes up to $250,000

Fast Track Saver Account

0.05% p.a.(for $1 and over)

1.05% p.a. (for $1 to $250,000)

Yes up to $250,000

Go to site
Fast Track Starter Account (14 to 24 years)

0.05% p.a.(for $1 and over)

2.50% p.a. (for $1 to $10,000)

Yes up to $250,000

Go to site
WebSavings Account

0.05% p.a.(for $2,000 and over)

1.00% p.a. (for $2,000 and over)

Yes up to $250,000

How are Bank of Queensland savings accounts rated?

Mozo users have rated Bank of Queensland savings accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of savings-accounts
Bank of Queensland savings accounts
Overall
Price
Features
Customer service
Convenience
Trust

1061 Reviews

Recent Bank of Queensland savings account reviews

Bank of Queensland Savings Account
Overall 1/10
Bank with them if you have patience

The worst bank I've ever banked with. Their app is worse to use, hasn't updated since 2018. Can't use PayID or Osko. Not user-friendly at all, might as well use the website. Not flexible at all. My account somehow got restricted access for no reason at all. When calling Customer Contact Centre, always have to wait 20min or more.

Read full review

The worst bank I've ever banked with. Their app is worse to use, hasn't updated since 2018. Can't use PayID or Osko. Not user-friendly at all, might as well use the website. Not flexible at all. My account somehow got restricted access for no reason at all. When calling Customer Contact Centre, always have to wait 20min or more.

Price
5/10
Features
1/10
Customer service
2/10
Convenience
1/10
Trust
1/10
Less
Karen, New South Wales, reviewed 16 days ago
Bank of Queensland Savings Account
Overall 1/10
Devious and most disappointing

Terrible banking assistance both in the bank and telephone banking. It is not unusual to wait about an hour for telephone assistance and in the usual huge queue lines in the bank. The staff never get back to you as promised. They do not advise where you are in the telephone queue or how long you have to wait just advise we are working hard to answer your call &... Your are progressing in the queue we will be with you shortly... even after an hours wait. Their customer care and satisfaction is arrogantly non existent.

Read full review

Terrible banking assistance both in the bank and telephone banking. It is not unusual to wait about an hour for telephone assistance and in the usual huge queue lines in the bank. The staff never get back to you as promised. They do not advise where you are in the telephone queue or how long you have to wait just advise we are working hard to answer your call &... Your are progressing in the queue we will be with you shortly... even after an hours wait. Their customer care and satisfaction is arrogantly non existent.

Price
5/10
Features
3/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Jay, Queensland, reviewed 23 days ago
Bank of Queensland Fast Track Saver Account
Overall 5/10
1200000

Corporate Account

Read full review

Corporate Account

Price
5/10
Features
5/10
Customer service
5/10
Convenience
3/10
Trust
4/10
Less
Sabry, Tasmania, reviewed 3 months ago
Bank of Queensland Savings Account
Overall 1/10
Online facilities very poor indeed.

Transfers have to be made with a token but after only three withdrawals over a couple of years it failed to work. The response by call centre was that I needed to call into my branch. I live mid north coast and nearest branch is Newcastle which is at least an hour drive away. No facility online to order a new one. Other possibility was to set up an app on the phone. However this could not be done online and I had to wait to receive a NoCaller ID phone call. If you do not answer two calls the request is cancelled. The answer to every question is "Go into your branch". This bank appears to be living in the dark ages before online banking by every other bank I deal with became so easy. I have not been advised to "go into your branch" for many years now and certainly not in recent COVID times. I am now cancelling my accounts as evidently the customer is not of value to the Bank of Queensland. Additionally, the online portal gives minimal information and that includes no interest rate shown.

Read full review

Transfers have to be made with a token but after only three withdrawals over a couple of years it failed to work. The response by call centre was that I needed to call into my branch. I live mid north coast and nearest branch is Newcastle which is at least an hour drive away. No facility online to order a new one. Other possibility was to set up an app on the phone. However this could not be done online and I had to wait to receive a NoCaller ID phone call. If you do not answer two calls the request is cancelled. The answer to every question is "Go into your branch". This bank appears to be living in the dark ages before online banking by every other bank I deal with became so easy. I have not been advised to "go into your branch" for many years now and certainly not in recent COVID times. I am now cancelling my accounts as evidently the customer is not of value to the Bank of Queensland. Additionally, the online portal gives minimal information and that includes no interest rate shown.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Less
Wendy, New South Wales, reviewed 4 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

Savings account quick links