BankVic bank account reviews

I have been with Bank Vic for over 30 years and found them to be very quick to respond to queries and have never paid any fees. In all this time, I have saved a lot on account fees.

Price   10 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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The staff are always helpful. I feel my money is safe. When someone else attempted to use my VISA debit card they immediately contacted to check if I had used it and immediately stopped the payment when I told them it was not me.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Security for all aspects of banking is fantastic, customer service is amazing and features offered are very broad-range.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Does everything I need a bank to do with minimal fees and great service.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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When my card got skimmed they contacted me straight away.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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Customer service is great. Service personnel provide a personalised touch. Competitive rates.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Bank Vic is all about the customer, the customer comes first.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Easy to find information. Quick service. No wait time. Issues are fixed straight away. Friendly service. Happy staff.

Price   7 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This Bank is very community minded. No fees good variety of products with discounts on insurance and health insurance. Loans passed within 36 hours, money in bank account immediately granted.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Always been fabulous, banked with them for 23 years.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been with Bankvic for 36 years and have received fantastic service at all times. They ring when suspicious transactions occur and are always exceptionally helpful.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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BankVic looks after customers well. Profits go back to customers in no fees and competitive interest rates. You tend to feel ripped off by the bigger banks, but BankVic gives you great service. You don't pay unnecessary fees. I have recommended friends and family and they are all happy customers.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The staff and service at my bank are fantastic, very courteous and obliging. They cannot do enough for you. I would highly recommend them to anyone. I have been with them for forty years and would not go anywhere else.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Dirt cheap, great service, easy website to use. Brilliant banking!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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BankVic mostly online, there are about 5 branches in Melbourne. Use of Westpac ATM and branches for deposits.

Price   4 / 10

Features   4 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   8 / 10

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Smaller bank, more personal and good service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   10 / 10

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You can ring and easily speak to a real live person in Australia who speaks great English and they actually help you!

Price   8 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

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Police Credit have changed their name but that's all. Great customer service remains, always can get a person on the other end of the phone. Easy to use online banking with no fees. Only inconvenience is only two branches but can use another bank for most features. Great savings rates as well.

Price   10 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   6 / 10

Trust   9 / 10

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Excellent savings account products. No fees or charges whatsoever and a great choice of savings accounts types based on your personal circumstances.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   9 / 10

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Bankvic offer great financial products, with next to no fees (if any). They are a member bank and understand that the members value great service. They offer a number of products, all of which are competitive. While they do not have many ATMs of their own, we are able to use Westpac and St George ATMs without fees, so you can always find one. They also offer extremely competitive insurance policies, of which we have a few. And all the customer service reps I have ever dealt with are super friendly and efficient.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   8 / 10

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Member owned. Meaning they don't give profits to shareholders - instead they put them back into products and services. And members get to vote! Plus they don't have many fees.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I deal mainly with BankVic in Monash, Clayton as it's in the hospital where I work. I find the location very convenient. The staff are always efficient, friendly, and resourceful. I had a query regarding an international transfer that was done before. The staff followed up promptly. I love going to my bank as they have the answers for all my financial needs. BankVic has competitive rates.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I changed over years ago from one of the big four and have not looked back. It's not for you if you like the bank to have handy branches and they won't always have as many flexible options as major banks but they are very helpful. Great online and telephone banking; mobile banking available but have not tried it.

Price   5 / 10

Features   1 / 10

Customer service   9 / 10

Convenience   4 / 10

Trust   9 / 10

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Designed to serve their customers. Nothing is too much for the staff who go out of there way to assist you to find what is best for you not the business. Excellent secure online & mobile features but only metro counter facilities (have arrangements for country customers). Provide many additional related products at special discounted prices. Quick, reliable replies to any query.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Extremely convenient electronic banking with cash withdrawals across Australia. Staff are extremely customer focussed & friendly. Being a mutual bank, any profits are ploughed back into customer benefits.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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