I moved to BankVic not long ago and have been delighted since. They are so friendly and helpful, internet banking is easy to use and you can always speak to somebody compared to others that use more automated services. It feels as though they are speaking to you and the old tradition that the customer is important. I am so pleased to be a bank box customer!
They used to be good when they were the Police Credit Union, with no fees and excellent customer service. Then they changed to BankVic and became just like the big banks and we just became a number.
The staff are always helpful. I feel my money is safe. When someone else attempted to use my VISA debit card they immediately contacted to check if I had used it and immediately stopped the payment when I told them it was not me.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.