BankVic bank account reviews

I was hit with three dishonour fees of $19 each, and even after I pleaded my case that I had cancer and really needed the money they only reimbursed me a whole $10, bunch of low life scumbags.

Customer service   0 / 10

Convenience   0 / 10

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No ATMs and too many bank charges, as well as only a few branches to visit.

Price   4 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   1 / 10

Trust   5 / 10

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Extremely reliable bank. Customer service is above a 10/10.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I find it difficult being regional that there is no branch available.

Price   3 / 10

Features   4 / 10

Customer service   7 / 10

Convenience   5 / 10

Trust   8 / 10

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They used to be good when they were the Police Credit Union, with no fees and excellent customer service. Then they changed to BankVic and became just like the big banks and we just became a number.

Price   5 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   5 / 10

Trust   8 / 10

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Brilliant service and customer care.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been with Bank Vic for over 30 years and found them to be very quick to respond to queries and have never paid any fees. In all this time, I have saved a lot on account fees.

Price   10 / 10

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Great to deal with

Price   10 / 10

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All good

Price   6 / 10

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The staff are always helpful. I feel my money is safe. When someone else attempted to use my VISA debit card they immediately contacted to check if I had used it and immediately stopped the payment when I told them it was not me.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Security for all aspects of banking is fantastic, customer service is amazing and features offered are very broad-range.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Does everything I need a bank to do with minimal fees and great service.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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When my card got skimmed they contacted me straight away.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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Customer service is great. Service personnel provide a personalised touch. Competitive rates.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Bank Vic is all about the customer, the customer comes first.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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