I moved to BankVic not long ago and have been delighted since. They are so friendly and helpful, internet banking is easy to use and you can always speak to somebody compared to others that use more automated services. It feels as though they are speaking to you and the old tradition that the customer is important. I am so pleased to be a bank box customer!
I joined because my father is a policeman. I like this bank better than others due to low or no fees.
I’ve been with BankVic, formerly known as Police credit Coop for over 47 years and I’ve always trusted them and they’ve never let me down.
Bank VIC have always been fantastic and customer service has been faultless.
I was hit with three dishonour fees of $19 each, and even after I pleaded my case that I had cancer and really needed the money they only reimbursed me a whole $10.
No ATMs and too many bank charges, as well as only a few branches to visit.
Extremely reliable bank. Customer service is above a 10/10.
I find it difficult being regional that there is no branch available.
They used to be good when they were the Police Credit Union, with no fees and excellent customer service. Then they changed to BankVic and became just like the big banks and we just became a number.
Brilliant service and customer care.
I have been with Bank Vic for over 30 years and found them to be very quick to respond to queries and have never paid any fees. In all this time, I have saved a lot on account fees.
The staff are always helpful. I feel my money is safe. When someone else attempted to use my VISA debit card they immediately contacted to check if I had used it and immediately stopped the payment when I told them it was not me.
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