BankVic Bank account reviews
Overall rating
9.0/10
Price
8.6/10
Features
7.7/10
Customer service
9.2/10
Convenience
8.0/10
Trust
9.4/10
Based on 71 reviews as rated by the Mozo community.
I was hit with three dishonour fees of $19 each, and even after I pleaded my case that I had cancer and really needed the money they only reimbursed me a whole $10.
No ATMs and too many bank charges, as well as only a few branches to visit.
Extremely reliable bank. Customer service is above a 10/10.
I find it difficult being regional that there is no branch available.
They used to be good when they were the Police Credit Union, with no fees and excellent customer service. Then they changed to BankVic and became just like the big banks and we just became a number.
Brilliant service and customer care.
I have been with Bank Vic for over 30 years and found them to be very quick to respond to queries and have never paid any fees. In all this time, I have saved a lot on account fees.
The staff are always helpful. I feel my money is safe. When someone else attempted to use my VISA debit card they immediately contacted to check if I had used it and immediately stopped the payment when I told them it was not me.
Security for all aspects of banking is fantastic, customer service is amazing and features offered are very broad-range.
Does everything I need a bank to do with minimal fees and great service.
When my card got skimmed they contacted me straight away.
Customer service is great. Service personnel provide a personalised touch. Competitive rates.
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