I think Bendigo Bank is a very good starter bank because it’s very simple to understand. They offer banks for children as well, to learn the importance of saving under guidance of a parent looking over the account. The pros are that they have made online banking available and their customer service is excellent in being able to help with any questions you may have as a customer, however the holding time on the phone can sometimes take way too long. The interest rates of this bank are quite good, I only have one standard account, so I’m unsure of the other interest rates, but mine is at a competitive and good rate. I think Bendigo could work on the information available, they do have a lot of information around, but need to be more specific in their details of service.
I pay virtually no fees for this account, the internet banking is efficient and safe. It is complicated and difficult to get a card to use at the ATM. Can be difficult to get into a branch during office hours. Some staff are unpleasant.
It's a good account. They're aren't any promotions and it can be kinda hard to get a hold of someone to help with issues. Replacement card came really quickly and was easy to do. Overall pretty good for an everyday account.
Bendigo Bank is a great community bank. They continue to give back to the local community. Friendly service and staff are always happy to help. Not as convenient as there are not very many branches where I live however I find most issues can be dealt with over the phone or online.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Bank account comparisons on Mozo - rates updated daily
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.