Commonwealth Bank logo

Commonwealth Bank customer reviews

Overall rating
7.4/10
Price
6.5/10
Features
6.4/10
Customer service
7.5/10
Convenience
8.1/10
Trust
7.5/10
Based on 46965 reviews as rated by the Mozo community. More about the mozo ratings
Write a review

Recent Commonwealth Bank customer reviews

  • Commonwealth Bank Ultimate Awards Credit Card

    Bella

    Amazing providers as a 19 year old mum i ama thankful two have the opportunitys i have had with vom bank

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Rose, Queensland, reviewed 18 days ago
    More Commonwealth Bank credit card customer reviews
  • Commonwealth Bank Smart Access

    Fantastic bank

    Commonwealth bank has and always be I and my family choice

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Sharlain, New South Wales, reviewed 18 days ago
    More Commonwealth Bank bank account customer reviews
  • Commonwealth Bank Standard Variable Rate (Owner Occupier, Principal & Interest)

    Supportive and helpful

    FLEXIBLE AND ACCESSIBLE

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Tessa, Queensland, reviewed 18 days ago
    More Commonwealth Bank home loan customer reviews
  • Commonwealth Bank GoalSaver

    overall they are good to bank with, easy to use

    staff are always helpful and suggestive, options available to cater to anyones needs and plenty of atm's around to access your cash fee free

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Peter, Victoria, reviewed 18 days ago
    More Commonwealth Bank savings account customer reviews
  • Commonwealth Bank Personal Loan

    Easy service but not the best fees

    Commonwealth bank being the largest bank has the comfort of being reliable and was also willing to provide a loan when other banks were not. Customer service is easy to get in contact with. I wouldn't say the fees are the best in the market though.

    Price
    Customer service
    Convenience
    Trust
    Less
    Joshua, Victoria, reviewed 18 days ago
    More Commonwealth Bank personal loan customer reviews
  • Commonwealth Bank Term Deposit

    Best for customers service

    I love this bank because of how l am treated

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Jonathan, Victoria, reviewed about 1 month ago
    More Commonwealth Bank term deposit customer reviews
  • Commonwealth Bank Car Loan

    More ethical responsibility upon loan specialists

    I took out a car loan at 18 years old which was one of the worst financial decisions I have made in my life so far. Considering my naivety I was hungry for the loan immediately and did not have the knowledge or understanding of this kind of decision. When choosing my loan I was not given appropriate advice. The attendant I spoke to at Commbank didn't offer advice as to whether a fixed or non-fixed rate would suit my loan best and instead advised me to "just pick whatever, it doesn't matter". It did hugely matter and I ended up with a very small initial loan bloated into an out-of-control sum of money I cannot pay back for another 5 years as per the terms of my loan. I still use commbank for my everyday banking but I would say their loan system is ethically problematic and more financial counsellors should be available, particularly for young people without much banking experience.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Neave, New South Wales, reviewed 3 months ago
    More Commonwealth Bank car loan customer reviews
  • Commonwealth Bank Car Insurance

    Very easy to deal with

    Have always been with Commonwealth Bank for all my insurance needs and banking as well and have never had any issues, Commonwealth Bank are very easy to deal with..

    Price
    Features
    Customer service
    Trust
    Less
    Debra, Victoria, reviewed 6 months ago
    More Commonwealth Bank car insurance customer reviews
  • Commonwealth Bank Home Insurance

    Do not take home insurance with commonwealth

    Warning to others, worst customers service never dealt with.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Sunny, Queensland, reviewed 6 months ago
    More Commonwealth Bank home insurance customer reviews
  • Commonwealth Bank Smart Access

    Great banking experience

    Commonwealth are continually delivering excellent services with confidence.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Gordana, Victoria, reviewed over 7 years ago
    More Commonwealth Bank debit card customer reviews
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.