Commonwealth Bank reviews

I have been with Comm Bank for 60 years now and have had no worries.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

It's pretty easy to get in contact with Commonwealth bank, either by phone or by going to a branch. As an old customer I receive 6 monthly statements in the mail. It's also easy to use NetBank to transfer money. However I am disappointed with Commonwealth Bank after the findings of the Royal Commission.

Price   5 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   6 / 10

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Could improve benefits given to longer term members (25 years plus)

Price   5 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   8 / 10

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I've always banked with CBA, and I have found that there is no need to change services since all banks are pretty similar.

Price   10 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   9 / 10

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Good. Would recommend to others.

Price   10 / 10

Customer service   6 / 10

Convenience   10 / 10

Trust   8 / 10

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They gave us our first home and have never refused any finance issues we have had.

Price   7 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   7 / 10

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Like it a lot.

Features   4 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   7 / 10

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Commonwealth are continually delivering excellent services with confidence.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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