Commonwealth Bank reviews

Commonwealth Bank
Commonwealth Bank overall rating

(as rated by the Mozo community)

7.9

based on 16548 reviews

 

Price

Features

Customer service

Convenience

Trust

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Latest Commonwealth Bank reviews

Commonwealth Bank

Commonwealth Bank Fixed Rate (Owner Occupier) (Wealth Package) home loan review

Overall rating   9 / 10

Home loan rates

I have had a loan with them for my house for a few years and have no complaints. I just recently locked my loan in for a fixed rate and couldn't be happier
Full review

I have had a loan with them for my house for a few years and have no complaints. I just recently locked my loan in for a fixed rate and couldn't be happier

    Price   9 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Stephen (NSW), reviewed 1 day ago

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Commonwealth Bank

Commonwealth Bank Low Fee Credit Card credit card review

Overall rating   8 / 10

Helpful customer service and easy access branch

They are very easy to deal and set everything up for you and told me what I needed to do. Took their time with me when setting it up and asked me what I was looking for and offered me a range of options.
Full review

They are very easy to deal and set everything up for you and told me what I needed to do. Took their time with me when setting it up and asked me what I was looking for and offered me a range of options.

    Price   8 / 10

    Features   0 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   6 / 10

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Hilary (SA), reviewed 1 day ago

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Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   8 / 10

Competitive and reliable bank, Immaculate service.

The bank I am with is a very customer focused and small business focused bank. I think they do have an exceptional record for their customer care and overall liability; based of my and my parents dealings with the bank. I am constantly reminded...
Full review

The bank I am with is a very customer focused and small business focused bank. I think they do have an exceptional record for their customer care and overall liability; based of my and my parents dealings with the bank. I am constantly reminded that I am in good hands, with their professional care and overall presentation of documentation and guidelines. The downside to the bank I am with is minor, but has a massive impact on today's generations. Unfortunately, my bank does not visually appeal to most generations, they are not sleek, attractive, and/or modern; in the way of advertisement. This is a big deterrent, whereas other banks have advertised to the customers and business in a way that draws them in; effectively leading the customers to the banks' doors.

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Aaron (VIC), reviewed 1 day ago

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Commonwealth Bank

Commonwealth Bank car loan review

Overall rating   10 / 10

Excellent

Very happy with Commonwealth Bank, never going to change
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Very happy with Commonwealth Bank, never going to change

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Ashkim (VIC), reviewed about 2 months ago

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Commonwealth Bank

Commonwealth Bank GoalSaver savings account review

Overall rating   10 / 10

Great customer service, always happy with outcome

No complaints, always been great provider
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No complaints, always been great provider

    Price   5 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Donna (TAS), reviewed 1 day ago

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Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   10 / 10

Customer service is the key.

I have been a customer for over 60 years, and would have given them away if ever I was dissatisfied with their service. Over the counter and online service are as good as they need be.
Full review

I have been a customer for over 60 years, and would have given them away if ever I was dissatisfied with their service. Over the counter and online service are as good as they need be.

    Price   5 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Frank (NSW), reviewed about 2 months ago

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Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Fuss-free, good customer service

Fuss free, good customer service in branch
Full review

Fuss free, good customer service in branch

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jodie (NSW), reviewed 1 day ago

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Commonwealth Bank

Commonwealth Bank debit card review

Overall rating   9 / 10

Never feel any problems with the card

It provides 100% money back guarantee on fraudulent transactions which is awesome, moreover their ATM network is incomparable in the banking industry.
Full review

It provides 100% money back guarantee on fraudulent transactions which is awesome, moreover their ATM network is incomparable in the banking industry.

    Price   9 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jaspreet (NSW), reviewed 1 day ago

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