Commonwealth Bank reviews

I have been with CBA since I was 5 years old. They have been a very good bank to me and have always been very helpful.

Customer service   7 / 10

Convenience   5 / 10

Trust   5 / 10

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Streamline account is good for a savings account.

Price   6 / 10

Customer service   4 / 10

Convenience   5 / 10

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They did not explain or help when I was on sick leave from work as to what i could do to reduce my payments to keep my house until i was working again. Very disappointed in this bank as I've heard that other banks provide a lot of options for people in financial hardship to assist you so you don't lose your loan and subsequently your house. Very sad.

Price   4 / 10

Features   6 / 10

Customer service   2 / 10

Convenience   5 / 10

Trust   4 / 10

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The staff at Commonwealth Bank are really helpful.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Good. Would recommend to others.

Price   10 / 10

Customer service   6 / 10

Convenience   10 / 10

Trust   8 / 10

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They gave us our first home and have never refused any finance issues we have had.

Price   7 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   7 / 10

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Like it a lot.

Features   4 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   7 / 10

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Commonwealth are continually delivering excellent services with confidence.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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