Gangsters and ruffians of this organization are experts at discriminating and intimidating their customers. DISGUSTING DISCRIMINATORS! Preston Northland shopping center branch is full of thug assess and RACISTS. BEWARE AS THEY WILL RETALIATE AGAINST YOU!
Would like to chat with staff. they can improve their products & services. Comparisons with other bank will be helpful. I have banked with commonwealth for along time. I am happy with management to listen t my suggestions. I am a bank staff.
I have used Commonwealth Bank for over 25 years now and they have been reliable. I have had a few issues in the past which they have resolved for me. One downside is the amount of time you usually have to wait for when calling to speak to a Customer Service Officer. Overall, I would recommend CBA to anyone searching for a Bank to use in Australia.
After being a loyal customer for the last 15 years with thousands flowing through my accounts, had my accounts closed without any warnings or explanations. I was shocked and distressed. Hated the way the bank has treated their customer!
We’ve been with CBA for the last 26 years, yesterday we received a letter advising that all our accounts will be closed within 10 days, without any explanation. We had our cards connected to both youth accounts of our two daughters, to direct debits with electricity, insurance, health insurance, our daughters school lunch orders and so on. ATM cards were cancelled today. It is very cruel, my wife is unwell now and I’m still shaking. I went to the nearest cba branch yesterday and today, but there were no any explanation, I’ve been told that CBA decided to end up relationship with us, that’s all. We both work full time, our salaries go to CBA every fortnight, we had never had any overdrafts, so we have no any clues what’s went wrong
The bank is good . The staff are the problem at some branches. I was refused service . On more than one occasion I was told to give personal reasons why I wanted cash out . This was after providing driving licence ect . When asking questions and service from staff they shrugged there shoulda as if to say we are to busy to talk to you. I have been a customer of this bank for many years. When attempting to resolve this matter the manager did not respond. I know most staff at the commonwealth bank are friendly and helpful. But this has to be the worst service that I have received in any bank or retail establishment . This branch in Indooroopilly has let it’s employers down with this service . If this had of only happens once I would understand, but this poor service has been going on for well over a year
After 64 years of being a loyal customer, with many thousands going through my account and paying thousands of dollars in fees, the CBA has closed my account with no reason given or viable appeal. I am now a pensioner and this was my lifeline to the world which they have now cut with no compunction or care as to my survival.
All my money at CBA - savings, insurance, loan, credit card. Easy to manage. Interest rate on loan is competitive but not always the best. Credit card rewards is excellent! Staff always very helpful.
I have been with the Commonwealth for over 10 years and everything they do for me is amazing. From setting up loans to saving accounts. If I have any trouble they always take the time to help me and sort it out. Customer service is one of the best I have had in any businesses.
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