Commonwealth Bank offers an easy and simple banking experience for all users, with excellent service and a high level of trust.
When trying to open a higher interest account over the Internet, I made an error. Phoning the Bank I was unable to close the accidentally opened account even though I had not deposited any money into it, and open the account I wanted to. The girl I spoke to promised to get back to me, and did not. I tried to phone but was on hold for an hour. Eventually after three attempts, I got through to the Bank, explained, the situation again and they refused to help. I moved all of my accounts, which was in the considerable 100s of thousands to a credit union, who gave e understanding and personal service.
Really happy with CBA, have moved away years ago but came back after service with other bank. The only thing I don't like is I transfer $2,000 to other account each month to ensure I do not pay the $6 fee if I don't deposit this amount monthly. Maybe could have one extra account linked that wont get charged a fee. Love Netbank, cardless cash.
I've banked with CBA for twenty plus years and they always have updated easy and convienent apps and easy access to services and customer representatives.
The bank is extremely helpful whenever anything is needed. I am a student and there are no extra fees required. Staff is always lovely and helpful.
Very convenient and easy to use at any time especially via the mobile app. Have been with CBA for over 7 years and have never had any issues and whenever I have needed services or assistance in person or over the phone, their staff have always been friendly and helpful.
I like it because there are ATM’s everywhere you go. I don’t like my particular branch because I cannot pay money online with it. Nor can I connect it to my phone tap and go. It takes too long to order a new card so I don’t bother.
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Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Minimum deposit of $200 and no withdrawals in the month.
Ongoing bonus rate applied and 5 eligible transactions are made by the linked accountif in the previous month $200 or more is credited to the linked Day2Day Plus account.
Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account.
Make 5 or more successful card purchases per calendar month using your Up debit card and digital wallets (ATM transactions excluded).
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