I've just always been with them so I suppose I have a limited frame of reference. However in terms of customer service they've been responsive even in the early morning hours. And the features available through their app and Commsec trading support is superb.
The reason I have put this rating as low is because they have offered less on my term deposit, and not gone out of their way to get me a better interest rate. I am getting .80 percent on my Netbank and they have only offered me .95 percent on a fixed term deposit, whereas other banks have nearly offered me twice as much. I have been with the Commonwealth Bank for many years, and they have no care factor in getting you a better deal. So I'm going with another bank who does care. OK perks, they get you to open a Netbank Saver which is at a good interest rate, that's good. But term deposits are not good, they offer you low interest. Customer service is good, but their interest rates are pathetic. I'd shop around first to get the better interest on your money, to make it work for you, not to benefit them.
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Savings account comparisons on Mozo - rates updated daily
Bonus Saver Account
1.75% p.a.(for $0 to $250,000)
standard interest rate
0.15% p.a.(for $0 and over)
Govt Deposit Guarantee
Yesup to $250,000
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Ongoing bonus rate if you make at least four tap & go™ payments per month with your Everyday Transaction Account debit card. Purchases must be processed in calendar month to be eligible for bonus interest.
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