ING logo

ING reviews

Overall rating
8.8/10
Price
8.8/10
Features
8.0/10
Customer service
8.5/10
Convenience
8.3/10
Trust
8.8/10
Based on 4518 reviews as rated by the Mozo community.

Recent ING reviews

  • ING Orange Everyday review

    Overall rating   6 / 10
    Deposit can be made @ the post office.

    If you deposit $1000 a month you get no fees, no ATM charges, and every time you withdraw $200+ in cash you get 50 cents credited to your account. So if you withdraw $1000 in 5 $200 increments. They only have one branch. You can open an account online.

    Price
    7 / 10
    Features
    6 / 10
    Customer service
    7 / 10
    Convenience
    6 / 10
    Trust
    7 / 10
    Less
    Donna, Victoria, reviewed about 22 hours ago
  • ING Savings Maximiser review

    Overall rating   10 / 10
    Easy to use with competitive interest rates.

    Clear communication, easy to use, good app and competitive interest/bonus rate.

    Price
    10 / 10
    Features
    9 / 10
    Convenience
    7 / 10
    Trust
    9 / 10
    Less
    Kimberlee, Victoria, reviewed 3 days ago
  • ING Orange Advantage (LVR<80%, Owner Occupier, Principal & Interest) (Package) review

    Overall rating   10 / 10
    Lower interest, lower repayment.

    ING recently helped us refinance our mortgage, leveraging a lower interest rate, maximising our property worth and putting more money back in our pockets. They were friendly and honest, and handled everything in the transition process from one back to another.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Cameron, New South Wales, reviewed 4 days ago
  • ING Comprehensive Car Insurance review

    Overall rating   10 / 10
    Fantastic service.

    ING has been my insurer for over a year now and have fantastic support and customer service. Everything is explained so you can understand and you speak to someone who is real and understands what they are selling. They are very helpful with any questions and easy to get in contact with unlike other banks.

    Price
    10 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Cassie, Victoria, reviewed 13 days ago
  • ING Unsecured Personal Loan (Fixed) review

    Overall rating   10 / 10
    I should have gotten this product years ago!

    Low interest and no sign up/establishment fees I took a personal loan to pay off high interest credit cards and they pay the debt directly to those accounts.

    Features
    5 / 10
    Trust
    10 / 10
    Less
    Gillian, New South Wales, reviewed about 1 month ago
  • ING Orange One Low Rate Credit Card review

    Overall rating   10 / 10
    Just do it

    It’s simple and thoughtful and unlike other banks it doesn’t have branches so you go to the post office it’s just been the best bank ever

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Crystal, Queensland, reviewed about 1 month ago
  • ING Home and Contents Insurance review

    Overall rating   9 / 10
    Competitive Friendly Reliable Customer Service

    ING are happy to price match every year at renewal and always have the more competitive rate. Staff are helpful, friendly and eager to assist. Have only had 1 claim in 4 years and they were super easy to deal with, organising the repairs and replacement. Including fusion is not as expensive as other insurance companies. Very happy with the service

    Price
    10 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Christine, Queensland, reviewed about 2 months ago
  • ING Term Deposit review

    Overall rating   8 / 10
    Go orange with ING.

    Have been with ING for a while. They started off with very competitive rates for savings accounts however have cut the rates a few times as time goes on, still giving them the edge over other banks but making them slightly less appealing. They don't have a physical store and the wait times can be frustrating when you are on the phone trying to get something sorted so I normally just use the 'contact us' on the app and send an email query. The card is great to have for rebates when travelling as any fees you get charged will be credited back. Overall a good bank.

    Price
    8 / 10
    Features
    7 / 10
    Customer service
    8 / 10
    Convenience
    6 / 10
    Trust
    8 / 10
    Less
    Renee, Victoria, reviewed 8 months ago
  • ING Travel Insurance review

    Overall rating   0 / 10
    Dodgy insurance.

    Please stay away from this scam travel company. They will find any stupid reason to cancel your claim, just any stupid reason which is even not related to travel insurance. Please avoid.

    Price
    0 / 10
    Features
    0 / 10
    Customer service
    0 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    Varun, New South Wales, reviewed about 1 year ago
  • ING Orange Everyday review

    Overall rating   10 / 10
    Awesome

    The best bank I have ever had

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Noel, Tasmania, reviewed over 4 years ago
  • ING Car Loan review

    Overall rating   10 / 10

    Charles is fantastic - a great embassador for a great bank.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    8 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Terri, New South Wales, reviewed over 9 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.