ING home loans

ING
ING's overall rating for home loans

(as rated by the Mozo community)

7.8 / 10

based on 726 reviews

ING (formerly ING DIRECT) is the world’s leading direct savings bank and is wholly owned by ING Group. It has held an Australian banking license since 1999 and in that time has become Australia’s Most Recommended Bank with over 1.5 million customers and counting.

ING  has financed over 475,000 home loans Australia wide so you can sleep easy knowing that you’re getting first hand expert assistance that is suited to your borrowing needs whether you’re a first home buyer, investor or refinancer.

Rates and fees verified as correct at 22 October, 2020. Other information correct at the time of writing.

What home loans do ING offer?

Fixed Rate Home Loans Fixed Rate Home Loans

If you’re in the market for a home loan with repayment certainty and flexible loan features, ING's Fixed Rate Loan ticks these boxes. The Fixed Rate Loan is ideal if you want to lock in a rate from 1 year to a period up to 5 years and you can choose to make repayments on a fortnightly or monthly basis. It is available from a starting amount of $50,000 and you can borrow up to 95% LVR which means you’ll only need a 5% deposit. There are no application or ongoing monthly fees and you can make up to $10,000 a year in additional repayments without penalty. And if you combine your Fixed Rate Loan with ING's Orange Advantage home loan, you’ll receive a discount on the advertised fixed interest rates. There is also a rate lock feature available which can safeguard you against rising interest rates for up to 90 days prior to the settlement of the loan, but you’ll be charged a one off fee.

Home loan repayments calculator
years
Product Fixed 3 year rate Comparison Rate* Service fee Upfront fee Monthly repayments ‡

2.44% p.a.

3.70% p.a.

$0.00

$798

3.14% p.a.

4.76% p.a.

$0.00

$798

2.94% p.a.

4.31% p.a.

$0.00

$798


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Variable Rate Home Loans Variable Rate Home Loans

ING’s variable options have everything you’re looking for in a full featured variable home loan and more. There are two variable home loans on offer that are available from a starting amount of $50,000. With ING’s variable home loans you can make unlimited extra repayments without penalty and redraw as you please. If you’re borrowing more than $150,000 you may be eligible for an interest rate discount and further discounts apply if you’re borrowing up to 90% of the property’s value (conditions apply). While you’ll be charged an annual fee for the Orange Everyday account, you can make up for the cost by taking advantage of its money saving features including a 100% offset account, a split loan facility that rewards you with interest rate discounts and a loyalty cash back offer which gets you 1% cash back on your monthly home loan repayments of up to $3,000 (conditions apply).

Home loan repayments calculator
years
Product Rate Comparison Rate* Service fee Upfront fee Monthly repayments ‡

2.59% p.a.

2.62% p.a.

$0.00

$299

3.54% p.a.

3.57% p.a.

$0.00

$299

3.50% p.a.

3.53% p.a.

$0.00

$299

2.49% p.a.

2.52% p.a.

$0.00

$299

2.45% p.a.

2.48% p.a.

$0.00

$299

2.89% p.a.

2.92% p.a.

$0.00

$299

4.45% p.a.

4.47% p.a.

$0.00

$299

3.92% p.a.

3.94% p.a.

$0.00

$299

4.45% p.a.

4.47% p.a.

$0.00

$299

3.59% p.a.

3.62% p.a.

$0.00

$299

3.19% p.a.

3.22% p.a.

$0.00

$299

4.00% p.a.

4.02% p.a.

$0.00

$299


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Fixed Package Home Loan Fixed Package Home Loan

Home loan repayments calculator
years
Product Fixed 3 year rate Comparison Rate* Service fee Upfront fee Monthly repayments ‡

2.34% p.a.

3.67% p.a.

$0.00

$299


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Variable Package Home Loan Variable Package Home Loan

Home loan repayments calculator
years
Product Rate Comparison Rate* Service fee Upfront fee Monthly repayments ‡

2.64% p.a.

2.98% p.a.

$299.00 yearly

$299

3.59% p.a.

3.91% p.a.

$299.00 yearly

$299

3.55% p.a.

3.88% p.a.

$299.00 yearly

$299

2.50% p.a.

2.85% p.a.

$299.00 yearly

$299

2.54% p.a.

2.89% p.a.

$299.00 yearly

$299

2.94% p.a.

3.28% p.a.

$299.00 yearly

$299

4.07% p.a.

4.39% p.a.

$299.00 yearly

$299

4.55% p.a.

4.86% p.a.

$299.00 yearly

$299

4.65% p.a.

4.96% p.a.

$299.00 yearly

$299

3.64% p.a.

3.96% p.a.

$299.00 yearly

$299

3.24% p.a.

3.58% p.a.

$299.00 yearly

$299

4.20% p.a.

4.52% p.a.

$299.00 yearly

$299


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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

‡ Results from this calculation are estimates only as individual lenders apply different formulas. Actual repayments will depend on your individual circumstances and interest rate changes.

ING home loan features in a glance

Discounted interest ratesDiscounted interest rates

With ING’s variable and line of credit loan options you may be able to receive interest rate discounts if you’re borrowing amount is $150,000 or more. Further discounts apply if you’re borrowing up to 90% of the property’s value (conditions apply).

Split and saveSplit and save

You can combine your Orange Advantage home loan with the Fixed Rate loan and you’ll received a fixed interest rate discount off the advertised fixed rates. Plus, the fixed rate home loan application fee will be automatically waived.

Loyalty cashbackLoyalty cashback

ING’s Orange Advantage home loan has a loyalty cash offer where you can get 1% cash back on your monthly home loan repayments of up to $3,000. You must also have an Orange Everyday bank account and deposit your pay (or more than $1000) a month to be eligible for the offer.

Free ATMsFree ATMs

You can withdraw funds from any ATM in Australia for free when you have any ING home loan and an Orange Everyday transaction account.

How are ING DIRECT home loans rated?

Choosing the right home loan is an important investment for your future so it’s good to get a second opinion. Why not the opinion of thousands of Australians that reviewed their home loan provider using Mozo’s rate and review service? Here is how the Mozo community scored ING home loans.

ING home loans
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Overall 7.8

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Price

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Features

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Trust

726 Reviews

Recent ING home loan reviews Recent ING home loan reviews

ING

ING Orange Advantage (Package) review

Overall rating   8 / 10

Excellent product and really good app technology.

Great, easy to use online app. Good flexibility. Was good rates at the time we got it (2.5 years ago) but not as competitive now. Offset accounts feature is good and ability to have fixed and variable portions. No ATM fees which is great.

Full review

Great, easy to use online app. Good flexibility. Was good rates at the time we got it (2.5 years ago) but not as competitive now. Offset accounts feature is good and ability to have fixed and variable portions. No ATM fees which is great.

    Price   7 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Katya, Victoria, reviewed about 4 hours ago

ING

ING Home Loan review

Overall rating   1 / 10

Treatment of long-time customers shocking & shabby

Treatment of long-time customers is shocking and shabby. I used to bank with ING - simple products and easy to use generally though you have to be disciplined with something like the Mortgage Simplifier as it is all in one pot - the home loan and...

Full review

Treatment of long-time customers is shocking and shabby. I used to bank with ING - simple products and easy to use generally though you have to be disciplined with something like the Mortgage Simplifier as it is all in one pot - the home loan and the offset. Beware if you want to leave them. I had my home loans with them. We were looking to refinance and buy a new property. All tracking along well initially but at the 11th hour of moving forward, they changed their rules unilaterally to not lend at all to those running a business. Doesn't matter I was a long-time customer with all my finances there and all paid on time every time just a straight 'we can't help you and further more, you have to move.' Found another bank (better rate and features too actually) during the refinancing and their discharge - there were suddenly more fees added without notice including their legals that I have no say over and that changed since those that were sent to me when I took out the home loan. Will never go back and managed to remove all my savings and super from them too. What a shoddy way to treat a long time customer. Only seem to be interested in shiny new ones!

    Price   1 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   1 / 10

Less

Emma, New South Wales, reviewed 3 days ago

ING

ING Fixed Rate Loan review

Overall rating   9 / 10

Brilliant - would definitely recommend IMG!

Brillian, I have contacted customer service a number of times and they have been very helpful. Rates are competitive much better than the big 4 banks.

Full review

Brillian, I have contacted customer service a number of times and they have been very helpful. Rates are competitive much better than the big 4 banks.

    Price   8 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   9 / 10

Less

Anne, Victoria, reviewed 12 days ago

ING

ING Home Loan review

Overall rating   9 / 10

Genuinely helpful.

As far as banks go, I'm really happy with ING, especially the customer service peeps, they are so lovely and helpful. Also, I never pay ATM fees, I get 50c when I withdraw $200+ cash out. They have helped immensely when I was struggling to pay my...

Full review

As far as banks go, I'm really happy with ING, especially the customer service peeps, they are so lovely and helpful. Also, I never pay ATM fees, I get 50c when I withdraw $200+ cash out. They have helped immensely when I was struggling to pay my mortgage and I can split the loans, as well as enjoying redraw on my variable home loan.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

Less

Melanie, Victoria, reviewed 21 days ago

ING

ING Fixed Rate Loan review

Overall rating   7 / 10

Fast and efficient.

I was surprised to see how fast and effective the team was at responding to questions/attending needs, despite the fact that ING does not have a branch anywhere. At first, I truly thought it'd be a hassle to get in touch with someone in case of...

Full review

I was surprised to see how fast and effective the team was at responding to questions/attending needs, despite the fact that ING does not have a branch anywhere. At first, I truly thought it'd be a hassle to get in touch with someone in case of emergency, but they have proved to be way more fast and efficient than any other bank I used to work with.

    Price   6 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   7 / 10

Less

Tiff, South Australia, reviewed about 1 month ago

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What do you need to apply for a ING home loan? What do you need to apply for a ING home loan?

When you are confident ING is the right lender for you, signing up for one of their home loans is relatively easy and can be done online or offline. Before you get started, ensure you familiarise yourself with the details ING may require by scouring through our handy guide:

  • Completed Verifying Your Identity Form with accompanying identification documents
  • Rates notice
  • Statements for credit/store cards
Income details
  • Most recent payslips, Group Certificate or Taxation Return if you’re a salaried employee.
  • Self employed applicants will need to provide personal and business/company Taxation Returns and financials.

The purpose of the loan (i.e. new purchase, investment property or refinance) will generally determine what additional documents you may require. Some of these may include:

  • Contract of Sale
  • Bank account statements showing savings history
  • Completed application for First Home Owners Grant
  • Letter from Real Estate Agent conforming proposed/existing rental income or lease agreement
  • 6 month home loan statements (if you’re refinancing).
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