I like NAB because there an easy & simple branch to bank with. We have been with nab for so long & have never really had any major issues banking with them. Dislikes we don't really have apart from trying to contact some one about getting a credit card. It took a few hrs to speak with some one. Eventually our issues was sorted. Pros: - Easy, simple & understandable Banking. - Many accessible branches to get too. - Good customer service. - Excellent security. Cons: - I couldn't get a credit card lol ( Not their fault)
Good bank, easy to open any account and deal with that bank. Very friendly, helpful and useful customer service . They use to have good interests on term deposits, but not any more.
Caloundra bank constantly has people lined out the door with 1 teller on.
As one of the "big 4" you have a sense of security, but I do thing that they take long term customers for granted.
Pro - no charges for the bank accounts. Con - not many branches local to my home.
Pros: no monthly fee on accounts. Cons: often tellers are rude, condescending, provide wrong information, close peoples accounts during global pandemic then refuse to allow you to open new account.
Internet banking is appropriate as living out of town.
We don't like this bank as they gave us a 30 year loan when we were retiring, and have now lost our home and an investment property. Legal action is current.
My enquiries and requests were handled quickly and efficiently. They made sure I was put on the right account suited to me. Really appreciate the extra mile they went for me.
I have no issues with this bank for a simple savings account. I do not pay any fees at all.
Don't think this bank offers as much as other banks in terms of types of accounts. I think they are just as good as other big banks.
Really love the internet banking with NAB, it's the best I've used so far. Very user friendly.
NAB is such a change from my last bank. No fees. Great service. Thanks NAB.
Easy banking, never had an issue.
Nab bank still has a branch in our local town at the moment with an ATM. Hopefully it can stay.
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