NAB bank account reviews

The amount of profit made is good for the shareholders.

Price   5 / 10

Features   3 / 10

Customer service   6 / 10

Convenience   10 / 10

Trust   10 / 10

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Service from NAB is exceptional. Explain all products clearly. Very personable. Only slight criticism is that my local branch which I have used for nearly 30 years now closes everyday for lunch as they have reduced staff to two.

Price   10 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great.

Price   6 / 10

Features   8 / 10

Customer service   6 / 10

Convenience   10 / 10

Trust   9 / 10

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Great, easy no fuss account without fees. Perfect for a single parent family with limited budget. Friendly customer service and great security on suspicious transactions or lost cards.

Price   10 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Shop around for interest rates with other banks. NAB are great people to deal with and the online banks is great but rates could be improved.

Price   5 / 10

Features   2 / 10

Customer service   7 / 10

Convenience   10 / 10

Trust   6 / 10

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I haven’t needed to go into a branch for some time. I don’t really look at my account so I don’t take much notice of what I am charged in fees.

Customer service   8 / 10

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I have been with them for 25 years and they do exactly what l need a bank to do.

Price   5 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   8 / 10

Trust   8 / 10

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Terrible service, rude staff, unhelpful, go out of their way to make you feel inferior, show no interest in you. Helped themselves to over $1500 in additional fees following settlement despite having provided me with my home loan payout. Only refunded part on threat of taking matter to banking ombudsman.

Price   3 / 10

Features   2 / 10

Customer service   1 / 10

Convenience   4 / 10

Trust   1 / 10

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Happy with service, been with NAB for years.

Price   7 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   7 / 10

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Very satisfied with the service I receive.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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NAB Visa Debit Card offers convenience in a Visa Card whilst accessing your funds without going into debt.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Bank with NAB - have over 10k go into our accounts each month, with 70k in savings, and they wouldn’t increase our credit card limit from $500. A joke.

Price   9 / 10

Features   9 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   8 / 10

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Great service, nothing to complain about.

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I don’t like the fact that you can’t just call customer service without having to give your banking details. Sometimes l would like to ask a general question without having to input a PIN number.

Price   4 / 10

Features   0 / 10

Customer service   8 / 10

Convenience   3 / 10

Trust   5 / 10

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Good customer service. Easy to talk to and good at problem solving.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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