NAB have a very friendly and helpful customer service team that was reliable on all occasions I had contact with them. As their motto suggests they are indeed more than just a bank and make you feel very welcome and comfortable in trusting your money with them.
From one manager giving me the wrong advice which made me lose $29k. To two managers making appointments to see me and not being there for the appointments not even a phone call to cancel the appointments. To the tellers giving the worst possible service. I have never known any organisation to go down so quickly. Time to move to a better bank provider. Didn't think I'd be saying that after being a loyal customer for over fifty years.
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