NAB bank account reviews

NAB
NAB's overall rating for bank accounts

(as rated by the Mozo community)

7.7 / 10

based on 3614 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from NAB

Recent NAB bank account reviews

NAB

NAB bank account review

Overall rating   7 / 10

Ok

They are above average.

Full review

They are above average.

    Convenience   7 / 10

    Trust   7 / 10

Less

Teena, Tasmania, reviewed 19 days ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   10 / 10

A professional Banking experience

Overall I can't fault NAB. Customer service is a ten. When it comes to products like interest rates and term deposit I can't be in better hands. I left one of the top four Banks for the lack of the care factor with all of the above products. I...

Full review

Overall I can't fault NAB. Customer service is a ten. When it comes to products like interest rates and term deposit I can't be in better hands. I left one of the top four Banks for the lack of the care factor with all of the above products. I would be the first person to recommend my family and friends to join NAB. I'm very impressed with the management and staff of the National Australia Bank. Keep up the great work.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Greg, Tasmania, reviewed 26 days ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   8 / 10

Easy to bank with

It is great not having charges to my account. It is also easy to transfer funds.

Full review

It is great not having charges to my account. It is also easy to transfer funds.

    Price   8 / 10

    Customer service   5 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Peter, Queensland, reviewed 27 days ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   10 / 10

Good

One of the best banks I've been with.

Full review

One of the best banks I've been with.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Ejder, New South Wales, reviewed about 1 month ago

NAB

NAB Classic Banking Account (with Platinum Visa Debit Card) bank account review

Overall rating   5 / 10

Pricing is bad

Everything is pretty good except their rates.

Full review

Everything is pretty good except their rates.

    Price   1 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Vincent, Queensland, reviewed about 1 month ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   10 / 10

Convenient

Excellent experience banking with them.

Full review

Excellent experience banking with them.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Shannen, Western Australia, reviewed about 1 month ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   9 / 10

Would recommend to others

Signing up is super east and the customer service is good.

Full review

Signing up is super east and the customer service is good.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Cherie, Victoria, reviewed about 1 month ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   4 / 10

Good but not great

I've banked with Nab for 20 years so it's more out of familiarity than a preference.

Full review

I've banked with Nab for 20 years so it's more out of familiarity than a preference.

    Price   2 / 10

    Features   2 / 10

    Customer service   4 / 10

    Convenience   2 / 10

    Trust   2 / 10

Less

Sam, Victoria, reviewed about 1 month ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   5 / 10

Fairly good

Too many staff changes. Need more staff during busy times.

Full review

Too many staff changes. Need more staff during busy times.

    Price   6 / 10

    Features   4 / 10

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   4 / 10

Less

Ramona, Tasmania, reviewed about 1 month ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   9 / 10

Only 1 complaint but usually quick to deal with

In all my dealings with my bank they have been quick to solve the issue except on one occasion which took 2 weeks to solve when my card was hacked and IT had to re-register for phone and internet banking.

Full review

In all my dealings with my bank they have been quick to solve the issue except on one occasion which took 2 weeks to solve when my card was hacked and IT had to re-register for phone and internet banking.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Rosalie, Queensland, reviewed about 2 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   9 / 10

Friendly and knowledgeable

They have a nice friendly attitude. I would recommend them to family and friends.

Full review

They have a nice friendly attitude. I would recommend them to family and friends.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Malcolm, South Australia, reviewed 2 months ago

NAB

NAB Classic Banking Account (with Platinum Visa Debit Card) bank account review

Overall rating   10 / 10

Very good bank to their clients

I have never had a problem with NAB and I've been with them for over 4 year's. I have never heard anyone really rank the bank badly; it's a good bank.

Full review

I have never had a problem with NAB and I've been with them for over 4 year's. I have never heard anyone really rank the bank badly; it's a good bank.

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   7 / 10

Less

Matthew, Queensland, reviewed 2 months ago

NAB

NAB bank account review

Overall rating   10 / 10

Excellent

I would give NAB a 10/10.

Full review

I would give NAB a 10/10.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Cheryl, New South Wales, reviewed 2 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   9 / 10

Great customer orientated bank, great all around

NAB have been great. Since joining in 2014 I have had access to easy online services with great online security, accessible branches,fantastic customer service and very competitive products rates and services. Nab is good!

Full review

NAB have been great. Since joining in 2014 I have had access to easy online services with great online security, accessible branches,fantastic customer service and very competitive products rates and services. Nab is good!

    Price   9 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Mark, Queensland, reviewed 2 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   10 / 10

Great

Have been with NAB for a few months and I love it. Easy sign up, cheap interest on cards, and lovely people. Also the ATM can deposit and the machine twice as fast then waiting in a line.

Full review

Have been with NAB for a few months and I love it. Easy sign up, cheap interest on cards, and lovely people. Also the ATM can deposit and the machine twice as fast then waiting in a line.

    Price   7 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Corina, South Australia, reviewed 2 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   6 / 10

Average, there are better

Pretty average, wouldn't recommend to others.

Full review

Pretty average, wouldn't recommend to others.

Less

Wendy, Victoria, reviewed 2 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   3 / 10

Poor service, not helpful at all

I have been with NAB for over 34 years and only recently while I was overseas for an extended period of time, they misled me about the terms and conditions of my term deposit. It took me three days to sort it out when i returned. This was very...

Full review

I have been with NAB for over 34 years and only recently while I was overseas for an extended period of time, they misled me about the terms and conditions of my term deposit. It took me three days to sort it out when i returned. This was very frustrating and I will probably leave and try another bank.

    Price   0 / 10

    Features   0 / 10

    Customer service   5 / 10

    Convenience   1 / 10

    Trust   2 / 10

Less

Zoltan, New South Wales, reviewed 2 months ago

NAB

NAB bank account review

Overall rating   5 / 10

Never been happy with NAB

I have never been happy whenever I have banked with National Australia Bank.

Full review

I have never been happy whenever I have banked with National Australia Bank.

    Features   5 / 10

    Customer service   5 / 10

    Convenience   8 / 10

    Trust   3 / 10

Less

Candice, Queensland, reviewed 2 months ago

NAB

NAB bank account review

Overall rating   6 / 10

Ok

It's ok. Just ok, not amazing.

Full review

It's ok. Just ok, not amazing.

    Price   5 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   7 / 10

Less

David, Australian Capital Territory, reviewed 3 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   3 / 10

Switched from this bank to another

Needs more features. They don't have cardless cash which is a deal breaker.

Full review

Needs more features. They don't have cardless cash which is a deal breaker.

    Price   7 / 10

    Features   1 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Barry, Western Australia, reviewed 3 months ago

NAB

NAB bank account review

Overall rating   10 / 10

Awesome

Great bank. Very competitive rates, customer service is fantastic and the products are extremely easy to use.

Full review

Great bank. Very competitive rates, customer service is fantastic and the products are extremely easy to use.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jamie, Victoria, reviewed 3 months ago

NAB

NAB bank account review

Overall rating   10 / 10

Very competitive and great customer service

I would rate NAB very high. Due to my pleasant experiences with NAB, I have recommended it to a lot of my friends.

Full review

I would rate NAB very high. Due to my pleasant experiences with NAB, I have recommended it to a lot of my friends.

    Price   7 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Margaret, Queensland, reviewed 3 months ago

NAB

NAB Classic Banking Account (with Platinum Visa Debit Card) bank account review

Overall rating   8 / 10

Their competitive premiums are on par

I am very happy with NAB. There customer service is great and they are very helpful. Whenever I cannot access the bank and call them they always give me time.

Full review

I am very happy with NAB. There customer service is great and they are very helpful. Whenever I cannot access the bank and call them they always give me time.

    Price   10 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Margaret, Queensland, reviewed 3 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   4 / 10

Acceptable

I just do basic banking and everything works fine

Full review

I just do basic banking and everything works fine

    Price   5 / 10

    Features   4 / 10

    Customer service   4 / 10

    Convenience   6 / 10

    Trust   5 / 10

Less

Irene, Victoria, reviewed 3 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) bank account review

Overall rating   8 / 10

Very satisfied

NAB helps me whenever I need them and are patient with my lack of technical knowledge.

Full review

NAB helps me whenever I need them and are patient with my lack of technical knowledge.

    Price   6 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Carol, South Australia, reviewed 3 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • HSBC Everyday Global Account

    HSBC Everyday Global Account

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account
    • Atm networks: HSBC
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $9,000: 0.05% p.a.
    • Fee free transactions: Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    7.0

    Based on 175 HSBC bank account reviews

    Need more information?
    Go to site

    More info

  • Bank Australia Everyday Access

    Bank Australia Everyday Access

    • Unlimited fee free transactions at thousands of ATMs including those of all the major banks, every EFTPOS outlet, and at our branches
    • Access to your money through our Android or Apple app and internet banking
    • Access to Apple Pay, Google Pay and Samsung Pay

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Unlimited fee free transactions at thousands of ATMs including those of all the major banks, every EFTPOS outlet, and at our branches
    • Access to your money through our Android or Apple app and internet banking
    • Access to Apple Pay, Google Pay and Samsung Pay
    • Atm networks: rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $1: 0.01% p.a.
      Balances from $50,000: 0.05% p.a.
      Balances from $100,000: 0.10% p.a.
    • Fee free transactions: Unlimited transactions from phone, internet, network ATM, BPay, EFTPOS, Bank@Post and counter deposits.
    Overall rating

    7.5

    Based on 115 Bank Australia bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account (with Platinum Visa Debit Card)

    NAB Classic Banking Account (with Platinum Visa Debit Card)

    • $0 ATM Fees at over 7,000 ATMs across Australia
    • $0 overdrawn fees
    • No foreign currency fee on international purchases

    account fee

    $10.00

    Payment Options

    Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • $0 ATM Fees at over 7,000 ATMs across Australia
    • $0 overdrawn fees
    • No foreign currency fee on international purchases
    • Atm networks: NAB
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    7.7

    Based on 3614 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fees
    • 24/7 access to your money via phone

    account fee

    $0.00

    Payment Options

    Google Pay, Payment Ring

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fees
    • 24/7 access to your money via phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.0

    Based on 974 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • ING Orange Everyday

    ING Orange Everyday

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use in Australia and overseas and free international transactions when you deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month.
    Overall rating

    9.2

    Based on 531 ING bank account reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 93 bank accounts in the Mozo comparison engine.

Compare more bank accounts

Look for a specific type of bank account:

-- Choose type --
Back to top