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NAB bank account reviews

NAB
NAB's overall rating for bank accounts

(as rated by the Mozo community)

7.7 / 10

based on 3617 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from NAB

Recent NAB bank account reviews

NAB

NAB Bank Account review

Overall rating   3 / 10

Poor respect for their customers

They have no loyalty to their customers. No supported is provided when asked for and there have been many times when they said they would call back but did not.

Full review

They have no loyalty to their customers. No supported is provided when asked for and there have been many times when they said they would call back but did not.

    Price   3 / 10

    Features   5 / 10

    Customer service   1 / 10

    Convenience   2 / 10

    Trust   4 / 10

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Tony, Victoria, reviewed 4 days ago

NAB

NAB Classic Banking Account (with Platinum Visa Debit Card) Classic Banking Account (with Platinum Visa Debit Card) review

Overall rating   9 / 10

Good customer service

NAB has great customer service. As seniors we greatly appreciate the attention tellers give us when we bank and the tellers at NAB do just that. Tellers also stay at the branch for long periods of time so we can develop a relationship with them. I...

Full review

NAB has great customer service. As seniors we greatly appreciate the attention tellers give us when we bank and the tellers at NAB do just that. Tellers also stay at the branch for long periods of time so we can develop a relationship with them. I like how we get to know them and how they get to know us. Banking in branches makes me feel a lot more secure. My main complaint about NAB and other banking institutions in general is that safer banking options need to be more available. It is scary for seniors to use the normal ‘hole in the wall’ banking methods because it is so easy for thief's to knock us down and steal our withdrawn money.

    Price   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Margaret, Victoria, reviewed 11 days ago

NAB

NAB Bank Account review

Overall rating   10 / 10

Been with them for a lone time

My family has been with NAB since the 60’s. The staff are helpful polite

Full review

My family has been with NAB since the 60’s. The staff are helpful polite

    Price   0 / 10

    Features   0 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Ella, Victoria, reviewed 12 days ago

NAB

NAB Bank Account review

Overall rating   7 / 10

Ok

They are above average.

Full review

They are above average.

    Convenience   7 / 10

    Trust   7 / 10

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Teena, Tasmania, reviewed 7 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) Classic Banking Account (with Standard Visa Debit Card) review

Overall rating   10 / 10

A professional Banking experience

Overall I can't fault NAB. Customer service is a ten. When it comes to products like interest rates and term deposit I can't be in better hands. I left one of the top four Banks for the lack of the care factor with all of the above products. I...

Full review

Overall I can't fault NAB. Customer service is a ten. When it comes to products like interest rates and term deposit I can't be in better hands. I left one of the top four Banks for the lack of the care factor with all of the above products. I would be the first person to recommend my family and friends to join NAB. I'm very impressed with the management and staff of the National Australia Bank. Keep up the great work.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Greg, Tasmania, reviewed 7 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) Classic Banking Account (with Standard Visa Debit Card) review

Overall rating   8 / 10

Easy to bank with

It is great not having charges to my account. It is also easy to transfer funds.

Full review

It is great not having charges to my account. It is also easy to transfer funds.

    Price   8 / 10

    Customer service   5 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Peter, Queensland, reviewed 7 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) Classic Banking Account (with Standard Visa Debit Card) review

Overall rating   10 / 10

Good

One of the best banks I've been with.

Full review

One of the best banks I've been with.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Ejder, New South Wales, reviewed 7 months ago

NAB

NAB Classic Banking Account (with Platinum Visa Debit Card) Classic Banking Account (with Platinum Visa Debit Card) review

Overall rating   5 / 10

Pricing is bad

Everything is pretty good except their rates.

Full review

Everything is pretty good except their rates.

    Price   1 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   8 / 10

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Vincent, Queensland, reviewed 7 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) Classic Banking Account (with Standard Visa Debit Card) review

Overall rating   10 / 10

Convenient

Excellent experience banking with them.

Full review

Excellent experience banking with them.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Shannen, Western Australia, reviewed 7 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) Classic Banking Account (with Standard Visa Debit Card) review

Overall rating   9 / 10

Would recommend to others

Signing up is super east and the customer service is good.

Full review

Signing up is super east and the customer service is good.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Cherie, Victoria, reviewed 7 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) Classic Banking Account (with Standard Visa Debit Card) review

Overall rating   4 / 10

Good but not great

I've banked with Nab for 20 years so it's more out of familiarity than a preference.

Full review

I've banked with Nab for 20 years so it's more out of familiarity than a preference.

    Price   2 / 10

    Features   2 / 10

    Customer service   4 / 10

    Convenience   2 / 10

    Trust   2 / 10

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Sam, Victoria, reviewed 7 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) Classic Banking Account (with Standard Visa Debit Card) review

Overall rating   5 / 10

Fairly good

Too many staff changes. Need more staff during busy times.

Full review

Too many staff changes. Need more staff during busy times.

    Price   6 / 10

    Features   4 / 10

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   4 / 10

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Ramona, Tasmania, reviewed 8 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) Classic Banking Account (with Standard Visa Debit Card) review

Overall rating   9 / 10

Only 1 complaint but usually quick to deal with

In all my dealings with my bank they have been quick to solve the issue except on one occasion which took 2 weeks to solve when my card was hacked and IT had to re-register for phone and internet banking.

Full review

In all my dealings with my bank they have been quick to solve the issue except on one occasion which took 2 weeks to solve when my card was hacked and IT had to re-register for phone and internet banking.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Rosalie, Queensland, reviewed 8 months ago

NAB

NAB Classic Banking Account (with Standard Visa Debit Card) Classic Banking Account (with Standard Visa Debit Card) review

Overall rating   9 / 10

Friendly and knowledgeable

They have a nice friendly attitude. I would recommend them to family and friends.

Full review

They have a nice friendly attitude. I would recommend them to family and friends.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Malcolm, South Australia, reviewed 8 months ago

NAB

NAB Classic Banking Account (with Platinum Visa Debit Card) Classic Banking Account (with Platinum Visa Debit Card) review

Overall rating   10 / 10

Very good bank to their clients

I have never had a problem with NAB and I've been with them for over 4 year's. I have never heard anyone really rank the bank badly; it's a good bank.

Full review

I have never had a problem with NAB and I've been with them for over 4 year's. I have never heard anyone really rank the bank badly; it's a good bank.

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   7 / 10

Less

Matthew, Queensland, reviewed 8 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • HSBC Everyday Global Account

    HSBC Everyday Global Account

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account
    • Atm networks: HSBC
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $9,000: 0.05% p.a.
    • Fee free transactions: Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    7.0

    Based on 175 HSBC bank account reviews

    Need more information?
    Go to site

    More info

  • Suncorp Everyday Options

    Suncorp Everyday Options

    account fee

    $0.00Special offer of $0 monthly account keeping fees when you open a new account

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Atm networks: Suncorp, RediATM
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $1: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.9

    Based on 1049 Suncorp bank account reviews

    Need more information?
    Go to site

    More info

  • MyState Bank Glide Account

    MyState Bank Glide Account

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay, FitBit Pay, Garmin

    interest rate

    0% p.a.

    Go to site

    More info

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID
    • Atm networks: MyState
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free internet transactions.
    Overall rating

    7.4

    Based on 78 MyState Bank bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Hero Transaction Account

    Bankwest Hero Transaction Account

    • Free and unlimited access to Australia's largest bank ATM network
    • 1.0% p.a. variable interest rate on balances up to $5,000
    • No monthly account fees when you deposit $2k monthly (e.g. salary)

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    Payment Options

    Apple Pay, Google Pay, Payment Ring

    interest rate

    1.00% p.a.

    Go to site

    More info

    • Free and unlimited access to Australia's largest bank ATM network
    • 1.0% p.a. variable interest rate on balances up to $5,000
    • No monthly account fees when you deposit $2k monthly (e.g. salary)
    • Atm networks: Bankwest, Commonwealth
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 1.00% p.a.
      Balances from $5,000: 0.00% p.a.
    • Fee free transactions: Unlimited free domestic transactions from network ATMs, EFTPOS, cheque, counter withdrawals, phone, internet and MasterCard debit purchases
    Overall rating

    8.0

    Based on 976 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    ING Orange Everyday

    ING Orange Everyday

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use in Australia and overseas and free international transactions when you deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month.
    Overall rating

    9.3

    Based on 532 ING bank account reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 93 bank accounts in the Mozo comparison engine.

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