St. George is owned by Westpac but has enough old familiarity to inspire trust and satisfaction with its service. You still feel wanted as a customer and not overwhelmed by advertising or gimmicks.
St George frequently keep me up to date with all my accounts, not only my Freedom account. They let me know when my home loan rate changes (for the better!) and provide me with information about new products that interest me.
This bank is like all the others, they say we are here to help you, but as soon as you have a run of bad luck and miss a payment or two, they come down on you without remorse and take your home away from you, yet businesses can owe them millions and they still wait, there's something very wrong with and unfair with the banks policy.
I opened an account in October. I received an email saying I would receive the bank card within 3 to 5 business days. Because I live remote I will always allow up to a month for delivery. After three months I still hadn't received the card. Working full time I only had the time to sit on hold for the required amount of time in January. I was told they hadn't sent my card because I live remotely. I will be sent forms to fill out, return to them requesting my card be sent directly to me. My problem is that I was never told of this issue. Surely a customer should be advised of this issue when opening an account, or before depositing money, or when signing up for internet banking. Never again.
The St George branch at Sylvania Sydney NSW has a friendly team which are always proficient, proactive and professional. I love that branch and I have to say it's because of the branch staff and their exemplary customer service that I love my bank.
We have struggled after COVID. St George has been wonderful in offering us reduced interest rates, consolidating our loans into our mortgage and providing us with exceptional, unbiased support.
Been with them for 16 years and they've always had great customer service, internet banking is really easy to use and you can find branches and ATMs at a lot of locations.
I like the no fee per month. I haven't found a con with my bank. Been a member for over 10 yrs now. Nice service. Happy people. No fees. I'm happy.
No real help in stolen money from m bank account, but more importantly they were blaming me for the money missing but wanted to charge me a couple of thousand dollars for a missing hundred dollars.
St George bank is a well know and trusted bank. They have many ATM machines and the great feature of careless cash. Careless cash has came in handy for me when i misplace my key card once. The customer service is very good too. Also, the quick transfers are many. They have OKTA which transfers funds to other banks immediately.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Want more? Compare all 102 bank accounts in the Mozo comparison engine.Compare more bank accounts
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.