I am pretty happy with St George Bank. Good customer service and I feel that my money is quite safe. The only downside is the low interest rate currently on fixed term deposits. Their phone banking app is quite easy to use.
Honestly the best bank I have come across. No waiting on the phones and very quick customer service when you go to a branch. Such a relief to find a bank like this
Affordable products for the working Aussie.
This bank always progressive with technology.
St George Bank is an institution that goes the extra mile. The call centre staff, all in Australia, are pleasant, helpful, and know the bank’s products well. The internet banking web page is well designed, and easy to use. Last year, my account had money taken by persons unknown. St George Bank stopped my debit card immediately, and had the funds replaced within 5 days. They also emailed a $100 Woolworths voucher to me, to ensure that I had money to purchase food while waiting for my money to be replaced. As I am a pensioner this was extremely helpful. A Five Star Bank indeed!
I have been with The St George Bank for 30 + Years I Find them to Be Trustworthy & Reliable I have Found Customer Service to be to Always Be Very Helpful.
I am so glad I changed over to St George bank a few years back!
This bank isn't doing anything great for our town as we had this centre at Tumut years ago. The agency is the Post office we have to go to Wagga Wagga.
This is just the worst bank. All around terrible service. Do not choose this bank, you will regret it.
Open Saturdays. Staff willing to get involved with customers requirements. Good service for over 25 years. Good website with numerous features for online banking.
Incompetent personal and waste of time as a result... Tried to open account online via website few times and because of many errors on the web-page had to call support. With help of support I was told that I registered an account have 2 options for my identity verification (first one is to visit office which was not the best for me during pandemic time and the second one - they will send to my address some docs for verification). I preferred not to visit office and started waiting for docs. Almost 2 weeks - no docs and no response. Visited office at Haymarket and spent half an hour there proving that I don't need a license for financial instruments trading if I am a sole trader and using my own money only. Finally account was established. On the next day I transferred some money to the account just for testing reason and was not able to send it back. Call to support and wasting of time again. They started claiming that I have to have a certificate for my business if I have ABN. I've got a confirmation only when I registered for Sole trader and all the information about ABN is available online. So I decided not to waste my time on this and asked to close my account and guess what??? I have to visit the office... again...
I am very impressed with the banks mobile app, it is definitely exceeds my expectations. They provide a excellent service, very through in there approach.
Just had the worst customer service experience of my life trying to get support from St George after their fraud department incorrectly suspended my account. They wouldn't do anything about it even though they had me on the phone and insisted I visit a branch. Since it's the weekend this means I have absolutely no money for the weekend. Not only were they completely unhelpful but they were also rude. I am now busy opening an account with another bank so that I can close my St George account on Monday.
St. George is owned by Westpac but has enough old familiarity to inspire trust and satisfaction with its service. You still feel wanted as a customer and not overwhelmed by advertising or gimmicks.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Want more? Compare all 109 bank accounts in the Mozo comparison engine.
Compare more bank accountsMozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.