How ING’s Pocket Perks works and where you can score cashback
ING has launched a new feature called Pocket Perks, giving its customers cashback when they shop at a range of popular retailers. Instead of points or complicated sign-ups, the program is designed to work automatically in the backoground whenever you use an eligible ING card.
The program is live and includes more than 80 brands, from everyday retailers like Chemist Warehouse and Petbarn to sportswear and lifestyle labels. For customers, the appeal is in the set-and-forget approach: you spend as usual, and cashback is credited to your account later.
ING Pocket Perks explained
Here’s a quick guide to how ING Pocket Perks works and what you need to do to earn cashback.
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Details |
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Eligibility |
Pocket Perks is automatically available to ING customers with either an Orange Everyday debit card or an Orange One credit card. |
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How to find it |
Open the ING app. In the left-side menu select Offers > ING Pocket Perks. You’ll see a list of cashback deals, which can vary depending on your card. |
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Using perks |
Pay with your ING card at participating retailers. Cashback is credited automatically – usually within a week, though in some cases it can take longer (up to 100 days depending on the retailer). |
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Enrolment |
If you activate a new ING card between 21 July 2025 and 31 March 2026, you may need to manually enrol through the app. Log into mobile banking, find your card and select ING Pocket Perks. After that, cashback offers apply. |
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Fees |
There are no extra fees to access the program. |
Why this approach stands out
Australians have plenty of loyalty schemes to choose from, but many rely on points that need to be tracked and redeemed – cashback offers an immediate saving that’s easy to understand.
By building Pocket Perks directly into its app, ING makes rewards simpler. There’s no activation step, no expiry countdown, and less chance of missing out. For anyone already banking with ING, it’s a feature that runs quietly in the background without changing the way you shop.
Pocket Perks won’t change the way most customers shop, but it does make cashback easier to access. For ING customers, it’s essentially free money back for purchases they’d likely be making anyway. For everyone else, it’s a sign of where the rewards market may be heading: less focus on points and more emphasis on simple, automatic savings.