Commonwealth Bank bank account reviews

Commonwealth Bank
Commonwealth Bank's overall rating for bank accounts

(as rated by the Mozo community)

8.0 / 10

based on 2739 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Commonwealth Bank

Recent Commonwealth Bank bank account reviews

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Great service and help

Always helpful and friendly. Have never had a problem with them.

Full review

Always helpful and friendly. Have never had a problem with them.

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Deb (VIC), reviewed 14 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   1 / 10

Extremely difficult to contact to vent problems

The staff just do not care and do not listen to your questions and statements regarding ATM transactions and home loan enquiries.

Full review

The staff just do not care and do not listen to your questions and statements regarding ATM transactions and home loan enquiries.

    Price   3 / 10

    Features   2 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   0 / 10

Less

Susan (QLD), reviewed 14 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Excellent bank

I have been with Commonwealth for a long time and would recommend them to anyone.

Full review

I have been with Commonwealth for a long time and would recommend them to anyone.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Rachel (VIC), reviewed 14 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Great people in the branches

Always very helpful, also the app is easy to use.

Full review

Always very helpful, also the app is easy to use.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Elisha (QLD), reviewed 14 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Would recommend to others

Always fantastic service, my branch recently moved and I find this new location harder to get to.

Full review

Always fantastic service, my branch recently moved and I find this new location harder to get to.

    Price   7 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Annie (VIC), reviewed 14 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   9 / 10

Nice experience

I have very nice experience with Commonwealth Bank.

Full review

I have very nice experience with Commonwealth Bank.

    Price   -1 / 10

    Features   -1 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Sidra (NSW), reviewed 20 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   6 / 10

Good enough for me

Good enough for me.

Full review

Good enough for me.

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Arthur (WA), reviewed 20 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

All good

The best.

Full review

The best.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Tony (SA), reviewed 20 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

I like Netbank

I have banked with Commonwealth Bank since I went to school and have never had reason to change. They have always been there to help with purchasing homes cars and insurance through out my life and I remain a loyal customer.

Full review

I have banked with Commonwealth Bank since I went to school and have never had reason to change. They have always been there to help with purchasing homes cars and insurance through out my life and I remain a loyal customer.

    Price   8 / 10

    Features   -1 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Phyllis (WA), reviewed 21 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   5 / 10

Could be better

Teller can be out of service a lot.

Full review

Teller can be out of service a lot.

    Price   7 / 10

    Features   0 / 10

    Customer service   5 / 10

    Convenience   8 / 10

    Trust   6 / 10

Less

Stacey (QLD), reviewed 21 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

The best customer service of any bank in Australia

I didn't chose my bank account. I started with the Trust Bank of Tasmania it then was dissolved by Tasmania bank which in turn was dissolved by the Colonial Bank and then just to top all that Commonwealth Bank is the Bank I ended up. So trust my...

Full review

I didn't chose my bank account. I started with the Trust Bank of Tasmania it then was dissolved by Tasmania bank which in turn was dissolved by the Colonial Bank and then just to top all that Commonwealth Bank is the Bank I ended up. So trust my bank? I don't think so. Mind you, I don't trust any of them. How ever as far as banks go, the Commonwealth Bank is one of the better ones in my opinion. This bank also has excellent costumer service, which I hold in high regard when it comes to dealing with money. You must feel comfortable with the people who handle money. So overall I'm really happy that I have had my account and bank chosen for me. I couldn't be happier with Commonwealth Bank, so well done!

    Price   5 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   5 / 10

Less

Mark (TAS), reviewed 21 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   9 / 10

Very good

Friendly and pleasant service.

Full review

Friendly and pleasant service.

    Price   6 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Raymond (VIC), reviewed 21 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

They have never let me down

I have been banking with the Commonwealth Bank since l was in grade 1 at primary school. l have never had a problem with them. l'm 49 now, best bank ever.

Full review

I have been banking with the Commonwealth Bank since l was in grade 1 at primary school. l have never had a problem with them. l'm 49 now, best bank ever.

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Vickie (QLD), reviewed 23 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Fantastic

I find this bank is the best I’ve ever banked with.

Full review

I find this bank is the best I’ve ever banked with.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Elisha (VIC), reviewed 23 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   7 / 10

Easy to use

Love being with Commonwealth Bank.

Full review

Love being with Commonwealth Bank.

    Price   7 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Rochelle (VIC), reviewed 23 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

One of the better banks

Good customer service, attentive to people's individual needs, flexible options and trustworthy, account fees also very cheap.

Full review

Good customer service, attentive to people's individual needs, flexible options and trustworthy, account fees also very cheap.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Maggie (SA), reviewed 23 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   5 / 10

Great

Good so far.

Full review

Good so far.

    Price   5 / 10

    Features   2 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   5 / 10

Less

Tracey (NSW), reviewed 23 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Excellent customer service

Awesome staff that meet your needs.

Full review

Awesome staff that meet your needs.

    Price   8 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Kellie (NSW), reviewed 23 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   6 / 10

Great customer services

I like my bank as their cardless cash option at ATMs are great when you have misplaced your card.

Full review

I like my bank as their cardless cash option at ATMs are great when you have misplaced your card.

    Price   4 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   8 / 10

    Trust   5 / 10

Less

Elizabeth (QLD), reviewed 23 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great service

Good and excellent service at a country branch.

Full review

Good and excellent service at a country branch.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Chris (NSW), reviewed 23 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

I have been with them all my life

I have been with them all my life and I wouldn't consider changing.

Full review

I have been with them all my life and I wouldn't consider changing.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Roxanne (VIC), reviewed 23 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great service

Commonwealth Bank is great.

Full review

Commonwealth Bank is great.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Leanne (NSW), reviewed 23 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Great

They have been good to me.

Full review

They have been good to me.

    Price   10 / 10

    Features   -1 / 10

    Customer service   -1 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Peter (NSW), reviewed 23 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Superb bank

I liked the Commonwealth Bank very much when compared to other banks.

Full review

I liked the Commonwealth Bank very much when compared to other banks.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Saikiran (NSW), reviewed 23 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Awesome customer service with a smile

Excellent service, very understanding and helpful. I recommend anyone to join the Commonwealth Bank.

Full review

Excellent service, very understanding and helpful. I recommend anyone to join the Commonwealth Bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Tu maia (WA), reviewed 23 days ago

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Bank account comparisons on Mozo - rates updated daily

  • ING Orange Everyday

    ING Orange Everyday

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    Payment Options

    Apple Pay|Google Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use in Australia and overseas and free international transactions when you deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month.
    Overall rating

    9.2

    Based on 206 ING bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account (with Standard Visa Debit Card)

    NAB Classic Banking Account (with Standard Visa Debit Card)

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    Payment Options

    Google Pay|Samsung Pay|Garmin|Fitbit

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    8.1

    Based on 1377 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • MyState Everyday Account

    MyState Everyday Account

    • Apple Pay, Google Pay and Samsung Pay
    • Get $50 cash by making 3 Apple Pay transactions within 30 days (conditions apply)
    • Make and receive payments in seconds using a mobile or email with PayID

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    Payment Options

    Apple Pay|Google Pay|Samsung Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • Apple Pay, Google Pay and Samsung Pay
    • Get $50 cash by making 3 Apple Pay transactions within 30 days (conditions apply)
    • Make and receive payments in seconds using a mobile or email with PayID
    • Atm networks: rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from network ATM, EFTPOS, cheque, counter deposits and withdrawals, phone and internet
    Overall rating

    6.7

    Based on 32 MyState bank account reviews

    Need more information?
    Go to site

    More info

  • HSBC Everyday Global Account

    HSBC Everyday Global Account

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Apple Pay|Google Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account
    • Atm networks: HSBC
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $9,000: 0.05% p.a.
    • Fee free transactions: Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    6.3

    Based on 55 HSBC bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Qantas Transaction Account

    Bankwest Qantas Transaction Account

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    Payment Options

    Google Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month
    • Atm networks: Bankwest, Commonwealth
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free domestic transactions from network ATMs, EFTPOS, cheque, counter withdrawals, phone, internet and Debit MasterCard purchases
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

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