Advertisement

Commonwealth Bank bank account reviews

Commonwealth Bank
Commonwealth Bank's overall rating for bank accounts

(as rated by the Mozo community)

7.6 / 10

based on 7218 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Commonwealth Bank

Recent Commonwealth Bank bank account reviews

Commonwealth Bank

Commonwealth Bank Smart Access Smart Access review

Overall rating   8 / 10

Great service.

Very happy with Commonwealth bank, have been with them since I was a child.

Full review

Very happy with Commonwealth bank, have been with them since I was a child.

    Price   9 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Claire, Tasmania, reviewed about 15 hours ago

Commonwealth Bank

Commonwealth Bank Bank Account review

Overall rating   10 / 10

Great service.

Great service.

Full review

Great service.

Less

Eva, Queensland, reviewed about 15 hours ago

Commonwealth Bank

Commonwealth Bank Bank Account review

Overall rating   9 / 10

Convenient.

Their app is easy to use.

Full review

Their app is easy to use.

    Price   5 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Alyssa, Victoria, reviewed about 15 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access Smart Access review

Overall rating   10 / 10

Great banking.

I've never had any problems.

Full review

I've never had any problems.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Muhammad, New South Wales, reviewed about 15 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access Smart Access review

Overall rating   6 / 10

Nothing special.

Nothing special to rave about.

Full review

Nothing special to rave about.

    Price   5 / 10

    Features   1 / 10

    Customer service   4 / 10

    Convenience   6 / 10

    Trust   4 / 10

Less

Labrini, Victoria, reviewed about 15 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access Smart Access review

Overall rating   10 / 10

Which bank? Commonwealth Bank.

Highly recommend Commonwealth Bank. I've been with them for 25 years and have never had any problems.

Full review

Highly recommend Commonwealth Bank. I've been with them for 25 years and have never had any problems.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Sharon, Queensland, reviewed about 15 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access Smart Access review

Overall rating   6 / 10

Reasonable.

Not bad, but don’t trust them much to do the right thing by me.

Full review

Not bad, but don’t trust them much to do the right thing by me.

    Price   5 / 10

    Features   6 / 10

    Customer service   4 / 10

    Convenience   8 / 10

    Trust   3 / 10

Less

Don, New South Wales, reviewed about 15 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access Smart Access review

Overall rating   7 / 10

Works for us.

Never had any hassles.

Full review

Never had any hassles.

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Julie, New South Wales, reviewed about 15 hours ago

Commonwealth Bank

Commonwealth Bank Bank Account review

Overall rating   10 / 10

Excellent help and service.

Despite the Royal Commissions I have been with the bank for over 20 years and have always been well treated and advised.

Full review

Despite the Royal Commissions I have been with the bank for over 20 years and have always been well treated and advised.

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Ray, Western Australia, reviewed about 16 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access Smart Access review

Overall rating   5 / 10

CBA are ok.

They are ok.

Full review

They are ok.

Less

Bonnie, Australian Capital Territory, reviewed about 16 hours ago

Commonwealth Bank

Commonwealth Bank Bank Account review

Overall rating   7 / 10

Not ethical.

Commonwealth bank are not the most ethical bank. They also do not offer non binary titles. You can not remove a title from an account so non binary people will be necessarily misgendered to use this bank.

Full review

Commonwealth bank are not the most ethical bank. They also do not offer non binary titles. You can not remove a title from an account so non binary people will be necessarily misgendered to use this bank.

    Price   6 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   10 / 10

    Trust   7 / 10

Less

Rachael, Victoria, reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access Smart Access review

Overall rating   5 / 10

Better than St. George.

I find the online tools useful and the branch customer service excellent.

Full review

I find the online tools useful and the branch customer service excellent.

    Price   7 / 10

    Features   3 / 10

    Customer service   6 / 10

    Convenience   9 / 10

    Trust   6 / 10

Less

Cindi, Queensland, reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access Smart Access review

Overall rating   0 / 10

Not helpful. I wouldn’t recommend at all.

Wouldn’t lend me two hundred dollars after banking my pension with them every fortnight for twenty years.

Full review

Wouldn’t lend me two hundred dollars after banking my pension with them every fortnight for twenty years.

    Price   0 / 10

    Features   0 / 10

    Customer service   2 / 10

    Convenience   2 / 10

    Trust   0 / 10

Less

Charles, New South Wales, reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Bank Account review

Overall rating   8 / 10

Fantastic, reliable customer service

I've been with Commonwealth bank for nearly 8 years and I've never had a reason to be unhappy with them. Their customer service is very reliable and always friendly, and I feel safe with them knowing any problems that do arise will be resolved...

Full review

I've been with Commonwealth bank for nearly 8 years and I've never had a reason to be unhappy with them. Their customer service is very reliable and always friendly, and I feel safe with them knowing any problems that do arise will be resolved quickly.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   5 / 10

Less

Phoebe, Victoria, reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access Smart Access review

Overall rating   4 / 10

Higher interest rate please.

Interest rates are not good enough.

Full review

Interest rates are not good enough.

    Price   4 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   4 / 10

Less

Jenna, Victoria, reviewed 5 days ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • Suncorp Everyday Options

    Suncorp Everyday Options

    account fee

    $0.00Special offer of $0 monthly account keeping fees when you open a new account

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Atm networks: Suncorp, RediATM
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $1: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.9

    Based on 1075 Suncorp bank account reviews

    Need more information?
    Go to site

    More info

  • HSBC Everyday Global Account

    HSBC Everyday Global Account

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID

    interest rate

    0% p.a.

    Go to site

    More info

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account
    • Atm networks: HSBC
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $9,000: 0.05% p.a.
    • Fee free transactions: Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    7.0

    Based on 175 HSBC bank account reviews

    Need more information?
    Go to site

    More info

  • MyState Bank Glide Account

    MyState Bank Glide Account

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay, FitBit Pay, Garmin

    interest rate

    0% p.a.

    Go to site

    More info

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID
    • Atm networks: MyState
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free internet transactions.
    Overall rating

    7.5

    Based on 81 MyState Bank bank account reviews

    Need more information?
    Go to site

    More info

  • Featured product

     

    Citi Global Currency Account

    Citi Global Currency Account

    • Send and receive foreign currency with no Citi transfer fees
    • Exchange currencies instantly via the Citi Mobile App
    • Hold up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    PayID, Samsung Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • Send and receive foreign currency with no Citi transfer fees
    • Exchange currencies instantly via the Citi Mobile App
    • Hold up to 10 currencies in one account
    • Atm networks: Citibank
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $5,000: 0.50% p.a.
      Balances from $100,000: 0.75% p.a.
      Balances from $250,000: 1.50% p.a.
    • Fee free transactions: Unlimited free transactions from network ATM, EFTPOS, cheque, phone, internet and linked Debit MasterCard purchases.
    Overall rating

    6.7

    Based on 117 Citi bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account (with Standard Visa Debit Card)

    NAB Classic Banking Account (with Standard Visa Debit Card)

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    7.7

    Based on 3676 NAB bank account reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 94 bank accounts in the Mozo comparison engine.

Compare more bank accounts

Look for a specific type of bank account:

-- Choose type --
Back to top
 
Advertisement