Commonwealth Bank Bank account reviews
Overall rating
Recent Commonwealth Bank bank account reviews
Commonwealth Bank Bank Account review
Amazing staff and easy to find ATMs.
There is always a Commonwealth Bank somewhere close! The staff are always friendly and happy to help! I have never had an issue with the bank and I have been with them for my entire 28 years of life.
Commonwealth Bank Smart Access review
Have had no problems.
Have had no problems with this bank in the whole time I have had this account which was opened in 1972, The State Bank of Victoria.
Commonwealth Bank Smart Access review
Undesirable
I have developed a distrust for Commonwealth Bank as, on one hand I have experienced excellent customer service via phone when my bank was overdrawn due to my CommInsure payment being over charged (the overdrawal fee was refunded instantly) and on the other, a rep tried to sign me up for a CREDIT card when I was 17. There is little to desire and I have now signed up to an account with higher interest payments.
Commonwealth Bank Bank Account review
Convenience at what cost
So I feel that Commonwealth bank are great on convenience such as branch locations, ATM's and good with customer service. However, they are not funding any community projects I am aware of, have many hidden fees and charges as well as an unethical company model on the whole who can and will take advantage of those least fortunate. For this reason I do not use this bank to save with and am looking at changing banks ASAP.
Commonwealth Bank Bank Account review
Overall, not a bad bank, easy to use and access.
Commonwealth is easily accessible, with many locations and an easy to use app which can be accessed from anywhere. At the same time my bank have never done anything to wow me - the interest on my small personal loan is more than any of my accounts can earn.
Commonwealth Bank Bank Account review
Good overall bank.
Loyal over the years, however the interest rate is low.
Commonwealth Bank Student Smart Access review
Commonbank is convenient
I like Commbank because the branches and ATMs can be doing in a lot of places. Their apps are also user friendly compared to other online banks that I have come across.
Commonwealth Bank Smart Access review
Great customer support for everyday banking
I’ve never had an issue with my everyday account and the Commonwealth Bank has always provided reliable customer service.
Commonwealth Bank Smart Access review
Bad slow public service attitudes
Started 2 new accounts and lodged quite a bit of money a month before leaving on overseas trip. They said "One month until cards are issued". It took Commonwealth bank more than a month and I had departed Australia with no cards and the money locked in my accounts.
Commonwealth Bank Smart Access review
On balance the bank destroys the good work it does
Daily activities are made accessible (good online presence), features are current (updates frequent), visibility good in the community (community involvement) however we have also been treated arbitrarily, non-transparently and aggressively which tends to leave a more lasting memory than any good customer service received. My home loan is with another provider, partially due to a single occasion where we perceived we were treated like little, insignificant ants!. Add the royal commission findings into the mix and the damage runs deep in the memory of stakeholders. I don't trust my bank with the things I can't see; it's easy to appear trustworthy with aspects of banking that are inherently visible to the public, it's the hidden stuff that customers are worried about.
Commonwealth Bank Smart Access review
Reliable trustworthy solid bank.
I’ve had the same bank account since I was 13. There’s never been any issues. New products and offers are always displayed. The apps are easy to use. ATMs available everywhere. Great customer service.
Commonwealth Bank Smart Access review
Take the good with the bad.
I like that they have conveniently located branches and ATMs. I like that I can deposit money at an ATM or withdraw cash from an ATM without needing my card. Everything is easily accessible on the app or online. The rates aren't very good for savings accounts and I hate receiving fees for bills for overdrawing my account. I feel like my bank doesn't appreciate my loyalty which is frustrating.
Commonwealth Bank Smart Access review
Which bank? Not!
Well we all know about CommBank! The ACCC found out .. appallingl. Another big institution not serving the people.
Commonwealth Bank Smart Access review
Would still recommend them.
As long as you're a good banker they really look after you but if you fall behind on anything they're not as helpful as they could be.
Commonwealth Bank Smart Access review
Great bank
Commonwealth bank. Most trusted in Australia. Professional, trustworthy, no bad press and always helpful on any subject bank wise etc.
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Everyday Global Account
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