Commonwealth Bank bank account reviews

Commonwealth Bank
Commonwealth Bank's overall rating for bank accounts

(as rated by the Mozo community)

8.0 / 10

based on 2739 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Commonwealth Bank

Recent Commonwealth Bank bank account reviews

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Would not bank with anyone else

Brilliant bank. Never had an issue always happy to help and fix any issues that may occur

Full review

Brilliant bank. Never had an issue always happy to help and fix any issues that may occur

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kelsie (QLD), reviewed about 11 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Easy to manage online banking, very flexible.

Feel they have too much control of your accounts across all, they do not see the individual as important but more the overall.

Full review

Feel they have too much control of your accounts across all, they do not see the individual as important but more the overall.

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Kate (NSW), reviewed about 14 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great

Been a good bank for me

Full review

Been a good bank for me

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Pamela (ACT), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

The best bank

I have been with the Commonwealth for 10 years and they have always looked after me

Full review

I have been with the Commonwealth for 10 years and they have always looked after me

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   6 / 10

Less

Adelle (VIC), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   6 / 10

Good

I have had an account with the commonwealth bank for 40 years with not too many worries

Full review

I have had an account with the commonwealth bank for 40 years with not too many worries

    Price   6 / 10

    Features   3 / 10

    Customer service   4 / 10

    Convenience   10 / 10

    Trust   7 / 10

Less

Ros (QLD), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   7 / 10

Cool

New to me but everything is pretty good

Full review

New to me but everything is pretty good

    Price   10 / 10

    Features   -1 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Tamati (VIC), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   8 / 10

Good bank

Friendly bank with easily accessible branches and ATM's

Full review

Friendly bank with easily accessible branches and ATM's

    Price   8 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Susan (NSW), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Have always helped out when needed. Excellent

I have banked with the commonwealth bank since school and wouldn’t change at all.

Full review

I have banked with the commonwealth bank since school and wouldn’t change at all.

    Price   7 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Tina (SA), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   2 / 10

Rip offs

ATM's are slow

Full review

ATM's are slow

    Price   2 / 10

    Features   3 / 10

    Customer service   1 / 10

    Convenience   -1 / 10

    Trust   2 / 10

Less

Stacey (VIC), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   6 / 10

They look after you with customer service

There are a lot of Comm banks and ATM's around. It's good now you don't get charged for the ATM service

Full review

There are a lot of Comm banks and ATM's around. It's good now you don't get charged for the ATM service

    Price   2 / 10

    Features   3 / 10

    Customer service   5 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Deborah (QLD), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Reliable and convenient

They are always easy to deal with and helpful. The banks and ATMs are accessible

Full review

They are always easy to deal with and helpful. The banks and ATMs are accessible

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Sarah (VIC), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Awesome

Love this bank, have been with them for a long time

Full review

Love this bank, have been with them for a long time

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Isaac (TAS), reviewed 4 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

The ONLY bank.

CBA bank is the best and easiest banker I've dealt with in over 40 years.

Full review

CBA bank is the best and easiest banker I've dealt with in over 40 years.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Penni maree (WA), reviewed 5 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   6 / 10

Staff member more interested in house insurance

Fees are excessive for the account being overdrawn when I am not totally at fault for this.

Full review

Fees are excessive for the account being overdrawn when I am not totally at fault for this.

    Price   3 / 10

    Features   -1 / 10

    Customer service   3 / 10

    Convenience   10 / 10

    Trust   7 / 10

Less

Karen (VIC), reviewed 5 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Quick and good customer services.

It is convenient for me!

Full review

It is convenient for me!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Yu (VIC), reviewed 6 days ago

Commonwealth Bank

Commonwealth Bank Student Smart Access bank account review

Overall rating   9 / 10

Great app

The app is really good: user-friendly and you can do everything without using your laptop or going to the branch.

Full review

The app is really good: user-friendly and you can do everything without using your laptop or going to the branch.

    Price   10 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kristina (NSW), reviewed 6 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Awesome bank

Best bank ever. Great deals, awesome rates and customer service is up to my standards.

Full review

Best bank ever. Great deals, awesome rates and customer service is up to my standards.

    Price   7 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   3 / 10

    Trust   6 / 10

Less

Tanya (QLD), reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Excellent

Good

    Price   -1 / 10

    Features   -1 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Mark (QLD), reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

An easy to manage customer service.

Easy for transactions and great customer service.

Full review

Easy for transactions and great customer service.

    Price   8 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   7 / 10

Less

Todd (NSW), reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   9 / 10

Great customer service

They helped me in the past with problems well and they are just really kind people

Full review

They helped me in the past with problems well and they are just really kind people

    Price   -1 / 10

    Features   -1 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Genevieve (QLD), reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Great bank

Always reliable and safe

Full review

Always reliable and safe

    Price   5 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Lisa (TAS), reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   5 / 10

Don't like them

They make me wait too long in the branch

Full review

They make me wait too long in the branch

    Price   4 / 10

    Features   3 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   4 / 10

Less

Philippa (VIC), reviewed 8 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Great bank

This bank helped me to set up in Australia. It has provided my with all the services I need and been very helpful with queries I have had.

Full review

This bank helped me to set up in Australia. It has provided my with all the services I need and been very helpful with queries I have had.

    Price   8 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Haley (VIC), reviewed 8 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Great

Handy place, cheaper prices

Full review

Handy place, cheaper prices

    Price   5 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

Brenda (QLD), reviewed 8 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   6 / 10

Excellent Customer Service

I have been a CBA customer since I was old enough to open up a bank account. The customer service is always exceptional over the phone and in the branch always willing to help and assist. The only downfall is the high fees and costs of banking...

Full review

I have been a CBA customer since I was old enough to open up a bank account. The customer service is always exceptional over the phone and in the branch always willing to help and assist. The only downfall is the high fees and costs of banking with them making them not as competitive as other players.

    Price   0 / 10

    Features   2 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Mishka (NSW), reviewed 8 days ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • NAB Classic Banking Account

    NAB Classic Banking Account

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    8.1

    Based on 1377 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • ANZ Access Advantage

    ANZ Access Advantage

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply
    • Atm networks: ANZ
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $50,000: 0.01% p.a.
      Balances from $100,000: 0.02% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, cheque, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.6

    Based on 1579 ANZ bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Qantas Transaction Account

    Bankwest Qantas Transaction Account

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month
    • Atm networks: Bankwest, Commonwealth
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free domestic transactions from network ATMs, EFTPOS, cheque, counter withdrawals, phone, internet and Debit MasterCard purchases
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • BankSA Complete Freedom Account

    BankSA Complete Freedom Account

    • $0 monthly service fee
    • Must deposit $500 into their new account within 45 days
    • No ATM withdrawal fee at over 3,000 ATMs around Australia

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly service fee
    • Must deposit $500 into their new account within 45 days
    • No ATM withdrawal fee at over 3,000 ATMs around Australia
    • Atm networks: BankSA, Westpac, St.George, Bank of Melbourne
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from network ATMs, EFTPOS, BPAY, cheque, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.8

    Based on 139 BankSA bank account reviews

    Need more information?
    Go to site

    More info

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