Commonwealth Bank bank account reviews

Commonwealth Bank
Commonwealth Bank's overall rating for bank accounts

(as rated by the Mozo community)

8.0 / 10

based on 2739 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Commonwealth Bank

Recent Commonwealth Bank bank account reviews

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Good service and products.

The bank has served me reasonably well over many years. I stick with them because they are reliable and well established. Unfortunately they tend to be somewhat punitive if my account goes under a zero balance. But on the flip side again their...

The bank has served me reasonably well over many years. I stick with them because they are reliable and well established. Unfortunately they tend to be somewhat punitive if my account goes under a zero balance. But on the flip side again their staff showed me a way to prevent this from happening.

    Price   4 / 10

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Colleen (QLD), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   6 / 10

Trustworthy, easy to use and friendly

I like their online banking and app, very easy to use. The customer service I've dealt with has been generally good. The fees are a bit annoying but reasonable.

I like their online banking and app, very easy to use. The customer service I've dealt with has been generally good. The fees are a bit annoying but reasonable.

    Price   5 / 10

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Ghada (NSW), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great customer service

Totally happy with Commonwealth Bank. I have been with them for years and have no intention to change banks ever.

Totally happy with Commonwealth Bank. I have been with them for years and have no intention to change banks ever.

    Price   10 / 10

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Ann (NSW), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Fantastic service

Great service

Great service

    Price   10 / 10

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Nicole (NSW), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Great service, helpful provider

Easy to deal with, staff are always helpful and flexible, Internet banking is secure.

Easy to deal with, staff are always helpful and flexible, Internet banking is secure.

    Price   6 / 10

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Janine (TAS), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Student Smart Access bank account review

Overall rating   9 / 10

Great customer service and secure internet banking

The staff were very friendly and opening account process was really smooth and efficient.

The staff were very friendly and opening account process was really smooth and efficient.

    Price   8 / 10

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Sania (VIC), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   7 / 10

So few banks left in country areas

This bank is still in my area - although 112 km round trip for service.

This bank is still in my area - although 112 km round trip for service.

    Price   4 / 10

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Renza (WA), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Professional, friendly and helpful

Environmentally friendly. Stopped using paper deposit slips a long time ago. Great with product knowledge.

Environmentally friendly. Stopped using paper deposit slips a long time ago. Great with product knowledge.

    Price   10 / 10

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Kerrie (VIC), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great service, fabulous staff, good products

Our local branch at Commonwealth Bank is North Shore, Burdell and Townsville. The staff are incredibly helpful and they make sure you understand the product before you sign on the dotted line. Nothing is too much trouble and they make an effort to...

Our local branch at Commonwealth Bank is North Shore, Burdell and Townsville. The staff are incredibly helpful and they make sure you understand the product before you sign on the dotted line. Nothing is too much trouble and they make an effort to remember everyone's names.

    Price   7 / 10

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Anne (QLD), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Very good provider

I have been with Commonwealth Bank for many years now. They are very friendly and helpful and I have had no trouble with them.

I have been with Commonwealth Bank for many years now. They are very friendly and helpful and I have had no trouble with them.

    Price   10 / 10

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Graham (NSW), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great bank

As a disability pensioner, I have had them cancel and refund fees and charges when I needed that money. The staff is great.

As a disability pensioner, I have had them cancel and refund fees and charges when I needed that money. The staff is great.

    Price   10 / 10

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Nerrida (QLD), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Great provider

Commonwealth Bank has exceptional customer experience. I recommend them to anyone who wants to have a bank account for the first time. The process is fast and simple.

Commonwealth Bank has exceptional customer experience. I recommend them to anyone who wants to have a bank account for the first time. The process is fast and simple.

    Price   7 / 10

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Wadzanai (VIC), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   7 / 10

Easy to access the company for information

I neither like nor dislike this bank. As a pensioner, I am not aware of any bank that puts it's customers before the shareholders.

I neither like nor dislike this bank. As a pensioner, I am not aware of any bank that puts it's customers before the shareholders.

    Price   3 / 10

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Belinda (VIC), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great customer service

I am pleased with my bank as its simple and safe. Staff are also friendly and offer great facilities. I will recommend to each and everyone for their needs. Trustworthy provider.

I am pleased with my bank as its simple and safe. Staff are also friendly and offer great facilities. I will recommend to each and everyone for their needs. Trustworthy provider.

    Price   10 / 10

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Wickramasosage (VIC), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Happy customer

Very happy with the way the bank deals with my enquiries and my banking needs. The staff are always helpful.

Very happy with the way the bank deals with my enquiries and my banking needs. The staff are always helpful.

    Price   5 / 10

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Patrick (NSW), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   7 / 10

Average services

Their interest rates are high but they're always there to discuss anything to do with my account.

Their interest rates are high but they're always there to discuss anything to do with my account.

    Price   5 / 10

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Queenie (WA), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   6 / 10

Good provider, sometimes difficult to deal with

They are sometimes hard to get onto at times with long call waiting times and you can get passed around to a million different departments.

They are sometimes hard to get onto at times with long call waiting times and you can get passed around to a million different departments.

    Price   10 / 10

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Sammi (NSW), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   3 / 10

Hard to deal with

Very difficult to deal with. Even if you have a joint account, they treat each person as an individual wanting different codes of information. Last contact with their phone assistance was horrible.

Very difficult to deal with. Even if you have a joint account, they treat each person as an individual wanting different codes of information. Last contact with their phone assistance was horrible.

    Price   1 / 10

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Angela (VIC), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   9 / 10

Great friendly and quick service, always helpful

I always like going to Commonwealth Bank. It's a great bank with great staff. If I have any issues, the staff are always ready to help and resolve the issue.

I always like going to Commonwealth Bank. It's a great bank with great staff. If I have any issues, the staff are always ready to help and resolve the issue.

    Price   6 / 10

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Nouha (NSW), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Student Smart Access bank account review

Overall rating   7 / 10

Great customer service

Staff are friendly, Manager at Bayswater was very helpful. Service was fast.

Staff are friendly, Manager at Bayswater was very helpful. Service was fast.

    Price   -1 / 10

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Mannii (VIC), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great service

Excellent service and competitive rates.

Excellent service and competitive rates.

    Price   10 / 10

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Tammy (NSW), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

No regrets in opening an account

The incorporation of internet and telephone are ideal value adding aspects which had made banking services more accessible, easier, user-friendly and surprisingly reliable.

The incorporation of internet and telephone are ideal value adding aspects which had made banking services more accessible, easier, user-friendly and surprisingly reliable.

    Price   9 / 10

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Tebeio (NSW), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Reliable and up to date with todays technology

I like Commonwealth Bank because it is up to date with todays technology. For example, cardless cash can be super handy and their online banking is quick, reliable and works well all round. If you're looking for a reliable bank, choose...

I like Commonwealth Bank because it is up to date with todays technology. For example, cardless cash can be super handy and their online banking is quick, reliable and works well all round. If you're looking for a reliable bank, choose Commonwealth Bank.

    Price   8 / 10

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Laura (TAS), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Great bank

They have lots of ATMs. I can withdraw $2000 from an ATM. Worldwide ATM use. Lots of branches.

They have lots of ATMs. I can withdraw $2000 from an ATM. Worldwide ATM use. Lots of branches.

    Price   10 / 10

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Robert (QLD), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   7 / 10

Reasonable service, lack of customer consideration

I have had numerous issues relating to loans and bank cards but their failure to deliver and lack of concern for their long term customers needs albeit even if individuals are only low income earners.

I have had numerous issues relating to loans and bank cards but their failure to deliver and lack of concern for their long term customers needs albeit even if individuals are only low income earners.

    Price   8 / 10

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Joel (QLD), reviewed about 2 months ago

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Bank account comparisons on Mozo - rates updated daily

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    Bank of Queensland Day2Day Plus Account

    • No monthly account keeping fees, with no minimum monthly deposit required
    • Free access to over 3,000 rediATMs nationwide
    • Visa Debit card access with Visa payWave

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

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    • No monthly account keeping fees, with no minimum monthly deposit required
    • Free access to over 3,000 rediATMs nationwide
    • Visa Debit card access with Visa payWave
    • Atm networks: BoQ, rediATM
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from network ATMs, EFTPOS, cheque, counter withdrawals, counter deposits, phone, internet and Visa Debit
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  • ANZ Access Advantage

    ANZ Access Advantage

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply
    • Atm networks: ANZ
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $50,000: 0.01% p.a.
      Balances from $100,000: 0.02% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, cheque, counter withdrawals, counter deposits, phone and internet
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    7.6

    Based on 1579 ANZ bank account reviews

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  • NAB Classic Banking Account

    NAB Classic Banking Account

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
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    8.1

    Based on 1377 NAB bank account reviews

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  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fee until 31/08. Then, fee is waived if you deposit at least $2,000 per month
    • 24/7 access to your money via phone

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fee until 31/08. Then, fee is waived if you deposit at least $2,000 per month
    • 24/7 access to your money via phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit MasterCard
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