Commonwealth Bank bank account reviews

Commonwealth Bank
Commonwealth Bank's overall rating for bank accounts

(as rated by the Mozo community)

8.0 / 10

based on 2739 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Commonwealth Bank

Recent Commonwealth Bank bank account reviews

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Good service and products.

The bank has served me reasonably well over many years. I stick with them because they are reliable and well established. Unfortunately they tend to be somewhat punitive if my account goes under a zero balance. But on the flip side again their...

Full review

The bank has served me reasonably well over many years. I stick with them because they are reliable and well established. Unfortunately they tend to be somewhat punitive if my account goes under a zero balance. But on the flip side again their staff showed me a way to prevent this from happening.

    Price   4 / 10

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Colleen (QLD), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   6 / 10

Trustworthy, easy to use and friendly

I like their online banking and app, very easy to use. The customer service I've dealt with has been generally good. The fees are a bit annoying but reasonable.

Full review

I like their online banking and app, very easy to use. The customer service I've dealt with has been generally good. The fees are a bit annoying but reasonable.

    Price   5 / 10

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Ghada (NSW), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great customer service

Totally happy with Commonwealth Bank. I have been with them for years and have no intention to change banks ever.

Full review

Totally happy with Commonwealth Bank. I have been with them for years and have no intention to change banks ever.

    Price   10 / 10

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Ann (NSW), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Fantastic service

Great service

Full review

Great service

    Price   10 / 10

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Nicole (NSW), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Great service, helpful provider

Easy to deal with, staff are always helpful and flexible, Internet banking is secure.

Full review

Easy to deal with, staff are always helpful and flexible, Internet banking is secure.

    Price   6 / 10

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Janine (TAS), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Student Smart Access bank account review

Overall rating   9 / 10

Great customer service and secure internet banking

The staff were very friendly and opening account process was really smooth and efficient.

Full review

The staff were very friendly and opening account process was really smooth and efficient.

    Price   8 / 10

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Sania (VIC), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   7 / 10

So few banks left in country areas

This bank is still in my area - although 112 km round trip for service.

Full review

This bank is still in my area - although 112 km round trip for service.

    Price   4 / 10

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Renza (WA), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Professional, friendly and helpful

Environmentally friendly. Stopped using paper deposit slips a long time ago. Great with product knowledge.

Full review

Environmentally friendly. Stopped using paper deposit slips a long time ago. Great with product knowledge.

    Price   10 / 10

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Kerrie (VIC), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great service, fabulous staff, good products

Our local branch at Commonwealth Bank is North Shore, Burdell and Townsville. The staff are incredibly helpful and they make sure you understand the product before you sign on the dotted line. Nothing is too much trouble and they make an effort to...

Full review

Our local branch at Commonwealth Bank is North Shore, Burdell and Townsville. The staff are incredibly helpful and they make sure you understand the product before you sign on the dotted line. Nothing is too much trouble and they make an effort to remember everyone's names.

    Price   7 / 10

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Anne (QLD), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Very good provider

I have been with Commonwealth Bank for many years now. They are very friendly and helpful and I have had no trouble with them.

Full review

I have been with Commonwealth Bank for many years now. They are very friendly and helpful and I have had no trouble with them.

    Price   10 / 10

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Graham (NSW), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great bank

As a disability pensioner, I have had them cancel and refund fees and charges when I needed that money. The staff is great.

Full review

As a disability pensioner, I have had them cancel and refund fees and charges when I needed that money. The staff is great.

    Price   10 / 10

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Nerrida (QLD), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Great provider

Commonwealth Bank has exceptional customer experience. I recommend them to anyone who wants to have a bank account for the first time. The process is fast and simple.

Full review

Commonwealth Bank has exceptional customer experience. I recommend them to anyone who wants to have a bank account for the first time. The process is fast and simple.

    Price   7 / 10

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Wadzanai (VIC), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   7 / 10

Easy to access the company for information

I neither like nor dislike this bank. As a pensioner, I am not aware of any bank that puts it's customers before the shareholders.

Full review

I neither like nor dislike this bank. As a pensioner, I am not aware of any bank that puts it's customers before the shareholders.

    Price   3 / 10

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Belinda (VIC), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great customer service

I am pleased with my bank as its simple and safe. Staff are also friendly and offer great facilities. I will recommend to each and everyone for their needs. Trustworthy provider.

Full review

I am pleased with my bank as its simple and safe. Staff are also friendly and offer great facilities. I will recommend to each and everyone for their needs. Trustworthy provider.

    Price   10 / 10

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Wickramasosage (VIC), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Happy customer

Very happy with the way the bank deals with my enquiries and my banking needs. The staff are always helpful.

Full review

Very happy with the way the bank deals with my enquiries and my banking needs. The staff are always helpful.

    Price   5 / 10

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Patrick (NSW), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   7 / 10

Average services

Their interest rates are high but they're always there to discuss anything to do with my account.

Full review

Their interest rates are high but they're always there to discuss anything to do with my account.

    Price   5 / 10

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Queenie (WA), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   6 / 10

Good provider, sometimes difficult to deal with

They are sometimes hard to get onto at times with long call waiting times and you can get passed around to a million different departments.

Full review

They are sometimes hard to get onto at times with long call waiting times and you can get passed around to a million different departments.

    Price   10 / 10

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Sammi (NSW), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   3 / 10

Hard to deal with

Very difficult to deal with. Even if you have a joint account, they treat each person as an individual wanting different codes of information. Last contact with their phone assistance was horrible.

Full review

Very difficult to deal with. Even if you have a joint account, they treat each person as an individual wanting different codes of information. Last contact with their phone assistance was horrible.

    Price   1 / 10

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Angela (VIC), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   9 / 10

Great friendly and quick service, always helpful

I always like going to Commonwealth Bank. It's a great bank with great staff. If I have any issues, the staff are always ready to help and resolve the issue.

Full review

I always like going to Commonwealth Bank. It's a great bank with great staff. If I have any issues, the staff are always ready to help and resolve the issue.

    Price   6 / 10

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Nouha (NSW), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Student Smart Access bank account review

Overall rating   7 / 10

Great customer service

Staff are friendly, Manager at Bayswater was very helpful. Service was fast.

Full review

Staff are friendly, Manager at Bayswater was very helpful. Service was fast.

    Price   -1 / 10

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Mannii (VIC), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great service

Excellent service and competitive rates.

Full review

Excellent service and competitive rates.

    Price   10 / 10

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    Customer service   / 10

    Convenience   / 10

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Tammy (NSW), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

No regrets in opening an account

The incorporation of internet and telephone are ideal value adding aspects which had made banking services more accessible, easier, user-friendly and surprisingly reliable.

Full review

The incorporation of internet and telephone are ideal value adding aspects which had made banking services more accessible, easier, user-friendly and surprisingly reliable.

    Price   9 / 10

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Tebeio (NSW), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Reliable and up to date with todays technology

I like Commonwealth Bank because it is up to date with todays technology. For example, cardless cash can be super handy and their online banking is quick, reliable and works well all round. If you're looking for a reliable bank, choose...

Full review

I like Commonwealth Bank because it is up to date with todays technology. For example, cardless cash can be super handy and their online banking is quick, reliable and works well all round. If you're looking for a reliable bank, choose Commonwealth Bank.

    Price   8 / 10

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Laura (TAS), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Great bank

They have lots of ATMs. I can withdraw $2000 from an ATM. Worldwide ATM use. Lots of branches.

Full review

They have lots of ATMs. I can withdraw $2000 from an ATM. Worldwide ATM use. Lots of branches.

    Price   10 / 10

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Robert (QLD), reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   7 / 10

Reasonable service, lack of customer consideration

I have had numerous issues relating to loans and bank cards but their failure to deliver and lack of concern for their long term customers needs albeit even if individuals are only low income earners.

Full review

I have had numerous issues relating to loans and bank cards but their failure to deliver and lack of concern for their long term customers needs albeit even if individuals are only low income earners.

    Price   8 / 10

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    Customer service   / 10

    Convenience   / 10

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Joel (QLD), reviewed 4 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • NAB Classic Banking Account

    NAB Classic Banking Account

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    8.1

    Based on 1377 NAB bank account reviews

    Need more information?
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  • ANZ Access Advantage

    ANZ Access Advantage

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply
    • Atm networks: ANZ
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $50,000: 0.01% p.a.
      Balances from $100,000: 0.02% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, cheque, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.6

    Based on 1579 ANZ bank account reviews

    Need more information?
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  • Bankwest Qantas Transaction Account

    Bankwest Qantas Transaction Account

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month
    • Atm networks: Bankwest, Commonwealth
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free domestic transactions from network ATMs, EFTPOS, cheque, counter withdrawals, phone, internet and Debit MasterCard purchases
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • ING Orange Everyday

    ING Orange Everyday

    • $75 cash bonus
    • Free use of any ATM in Australia when you deposit your pay of $1,000+ each month
    • No irritating everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 cash bonus
    • Free use of any ATM in Australia when you deposit your pay of $1,000+ each month
    • No irritating everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use when you deposit your pay of $1,000+ each month, free EFTPOS withdrawals.
    Overall rating

    9.2

    Based on 206 ING bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

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