Commonwealth Bank bank account reviews

Commonwealth Bank
Commonwealth Bank's overall rating for bank accounts

(as rated by the Mozo community)

8.0 / 10

based on 2739 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Commonwealth Bank

Recent Commonwealth Bank bank account reviews

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   9 / 10

Competitive customer service

Commonwealth Bank I use is in Wonthaggi Plaza in Wonthaggi, Victoria. The staff are all very professional and courteous every time I go into the branch and even their phone staff are very quick to respond with easy to understand answers.

Commonwealth Bank I use is in Wonthaggi Plaza in Wonthaggi, Victoria. The staff are all very professional and courteous every time I go into the branch and even their phone staff are very quick to respond with easy to understand answers.

    Price   9 / 10

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Diane (VIC), reviewed about 1 hour ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great customer service

It is a perfect bank. There is less paper work required and their procedure is fast.

It is a perfect bank. There is less paper work required and their procedure is fast.

    Price   10 / 10

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Param (SA), reviewed about 1 hour ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Highly recommended

Good bank that is great with opening first bank accounts.

Good bank that is great with opening first bank accounts.

    Price   10 / 10

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Taylah (NSW), reviewed about 2 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Great bank

Been banking with Commonwealth Bank for years. Very happy with their service and I feel safe having my money with them.

Been banking with Commonwealth Bank for years. Very happy with their service and I feel safe having my money with them.

    Price   8 / 10

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Jacinta (QLD), reviewed about 3 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Friendly, competitive and totally reliable

I've been a customer for many years and never have I had any problems with anything I need to do with this bank.

I've been a customer for many years and never have I had any problems with anything I need to do with this bank.

    Price   -1 / 10

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Julie (NSW), reviewed about 8 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   7 / 10

Customer service is good

They are always introducing updates to stay ahead of technology.

They are always introducing updates to stay ahead of technology.

    Price   5 / 10

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Gail (WA), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   8 / 10

All round reliable

Commonwealth Bank is reliable, great for everyday Mums and Dads accounts. Encourage kids to bank too which is important. We would like higher interest rates of course.

Commonwealth Bank is reliable, great for everyday Mums and Dads accounts. Encourage kids to bank too which is important. We would like higher interest rates of course.

    Price   7 / 10

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Ann (NSW), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

A great overall bank that offers everything

I have been with Commonwealth Bank for 12 years. They have always treated me with respect and rewarded me for being a loyal customer. They are progressive with online services and communication.

I have been with Commonwealth Bank for 12 years. They have always treated me with respect and rewarded me for being a loyal customer. They are progressive with online services and communication.

    Price   9 / 10

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Tegan (QLD), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great product. Very happy with security.

Great account. Secure. Friendly and professional staff to help both in branch and on the phones.

Great account. Secure. Friendly and professional staff to help both in branch and on the phones.

    Price   10 / 10

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Sonya (NSW), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Excellent provider

Very good bank, lovely customer service with efficient and helpful staff.

Very good bank, lovely customer service with efficient and helpful staff.

    Price   9 / 10

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Maureen (QLD), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   7 / 10

Commonwealth Bank has always been great

I've been with Commonwealth Bank for a long time and they have always looked after me.

I've been with Commonwealth Bank for a long time and they have always looked after me.

    Price   9 / 10

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Amy (WA), reviewed 18 days ago

Commonwealth Bank

Commonwealth Bank Student Smart Access bank account review

Overall rating   10 / 10

Innovative and current, great customer service

Commonwealth bank has a good reputation. Their online software is legible and relevant. I would and have recommended them before.

Commonwealth bank has a good reputation. Their online software is legible and relevant. I would and have recommended them before.

    Price   -1 / 10

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Emily (NSW), reviewed 18 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   6 / 10

Phone calls can sometimes be a lengthy process

Sometimes it's difficult to decide exactly what category one's enquiry comes under, but the different sections have been willing to transfer me around until I received the answer needed.

Sometimes it's difficult to decide exactly what category one's enquiry comes under, but the different sections have been willing to transfer me around until I received the answer needed.

    Price   6 / 10

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Jennifer (NSW), reviewed 18 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great provider

I have been dealing with Commonwealth bank for the last 8 years, and I have never faced any problems with them. Their branch has a very friendly and helpful atmosphere to walk into and their customer service is excellent.

I have been dealing with Commonwealth bank for the last 8 years, and I have never faced any problems with them. Their branch has a very friendly and helpful atmosphere to walk into and their customer service is excellent.

    Price   -1 / 10

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Hugh (VIC), reviewed 20 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   7 / 10

Easy to use services

They understand my needs and provide easy access to their services.

They understand my needs and provide easy access to their services.

    Price   5 / 10

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John (QLD), reviewed 20 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

The best bank to deal with

Staff are very helpful. I had my account compromised and they went straight onto it and protected my family and I.

Staff are very helpful. I had my account compromised and they went straight onto it and protected my family and I.

    Price   10 / 10

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Rachel (VIC), reviewed 20 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   9 / 10

Friendly staff and up to date technology

They keep up to date with technology and support you to use and access the technology. Staff are very helpful and friendly.

They keep up to date with technology and support you to use and access the technology. Staff are very helpful and friendly.

    Price   7 / 10

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Chris (QLD), reviewed 27 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Great to do business with them

I've been with this bank for 25 years and have never had any problems. They're always friendly and helpful.

I've been with this bank for 25 years and have never had any problems. They're always friendly and helpful.

    Price   10 / 10

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Lynette (QLD), reviewed 27 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   7 / 10

A recommended bank to my friends and others

They display a variety of products and staff are helpful with what is needed.

They display a variety of products and staff are helpful with what is needed.

    Price   8 / 10

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Maria (NSW), reviewed 27 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Good customer service and competitive rates

I have been with Commonwealth Bank all my life and have received courteous and friendly help when needed. This bank has everything I need compared to other banks.

I have been with Commonwealth Bank all my life and have received courteous and friendly help when needed. This bank has everything I need compared to other banks.

    Price   8 / 10

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    Customer service   / 10

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Judy (SA), reviewed 27 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Commonwealth Bank's phone app is great

The bank has excellent staff to help with any issues.

The bank has excellent staff to help with any issues.

    Price   10 / 10

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Margot (QLD), reviewed 27 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Commonwealth - friendliest efficient banking

Easy to use ATM, app, online, friendly and knowledgeable staff - no long waiting.

Easy to use ATM, app, online, friendly and knowledgeable staff - no long waiting.

    Price   10 / 10

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Leslie (NSW), reviewed 27 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Commonwealth Bank has always been great

I really like Commonwealth Bank because their login its quick and easy for me to do my rent and school fees, and pay my bills. I would recommend them to anyone as well my children who have just started their very own accounts.

I really like Commonwealth Bank because their login its quick and easy for me to do my rent and school fees, and pay my bills. I would recommend them to anyone as well my children who have just started their very own accounts.

    Price   -1 / 10

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Penny (VIC), reviewed 27 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Big bank with multiple products

I like that we can link all our other accounts and the ability to chat to an online person for my enquiries, otherwise answers can be hard to find on their website.

I like that we can link all our other accounts and the ability to chat to an online person for my enquiries, otherwise answers can be hard to find on their website.

    Price   -1 / 10

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Jaci (VIC), reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Completely satisfied with the service

I have always used Commonwealth bank and have always been more than satisfied with their services and staff.

I have always used Commonwealth bank and have always been more than satisfied with their services and staff.

    Price   8 / 10

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Delphi (VIC), reviewed about 2 months ago

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Bank account comparisons on Mozo - rates updated daily

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    account fee

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    salary direct credit facility

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    interest rate

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    • Free use of any ATM in Australia when you deposit your pay of $1,000+ each month
    • No irritating everyday fees, which means more of your money is where it belongs, in your pocket
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    • What kind of card?: Visa Debit
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    salary direct credit facility

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    interest rate

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    Go to site

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    • Now with Apple Pay
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    • What kind of card?: Visa Debit or
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    salary direct credit facility

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    interest rate

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    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
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    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

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