Commonwealth Bank bank account reviews

Commonwealth Bank
Commonwealth Bank's overall rating for bank accounts

(as rated by the Mozo community)

7.6 / 10

based on 7050 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Commonwealth Bank

Recent Commonwealth Bank bank account reviews

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   7 / 10

Great customer service

I have been with CBA since I was 5 years old. They have been a very good bank to me and have always been very helpful.

Full review

I have been with CBA since I was 5 years old. They have been a very good bank to me and have always been very helpful.

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   5 / 10

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Tracey, Queensland, reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Wicked Aussie Bank

Great bank been with them 10 years.

Full review

Great bank been with them 10 years.

    Price   6 / 10

    Features   7 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   10 / 10

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Tracey, Queensland, reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Easy access for when you want it

They are an extremely trusted bank and they have a great digital platform for their customers. However they are a big bank so you feel just like another customer.

Full review

They are an extremely trusted bank and they have a great digital platform for their customers. However they are a big bank so you feel just like another customer.

    Price   7 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   7 / 10

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Ravi, New South Wales, reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

A great Australian bank

CommBank helps the average person with their everyday needs.

Full review

CommBank helps the average person with their everyday needs.

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Emma, Tasmania, reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Great customer service

Comprehensive and accessible banking services.

Full review

Comprehensive and accessible banking services.

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   6 / 10

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Cate, New South Wales, reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   9 / 10

great customer service and easy to use

I like the bank because they have good customer service and their Aplicative is very easy to use.

Full review

I like the bank because they have good customer service and their Aplicative is very easy to use.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Gregory, New South Wales, reviewed 8 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   6 / 10

Satisfied

Never had any problems with CommBank.

Full review

Never had any problems with CommBank.

    Price   5 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   5 / 10

    Trust   6 / 10

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Luke, Queensland, reviewed 8 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Better than most banking institutions currently

We have banked with CBA for many years and recommend them highly.

Full review

We have banked with CBA for many years and recommend them highly.

    Price   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Juliann, Queensland, reviewed 20 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Best I've been with

Love banking with them.

Full review

Love banking with them.

    Price   5 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

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Zoe, Victoria, reviewed 20 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   8 / 10

Terrific

CBA is awesome.

Full review

CBA is awesome.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Tina, Queensland, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   1 / 10

Very bad

Worst bank I have been with.

Full review

Worst bank I have been with.

    Price   1 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   1 / 10

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Joseph, Victoria, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   6 / 10

Usually very good customer service.

I have been with them since I was a child. Usually they are helpful. Never have to wait for long if I have to go to bank. Love the app so I can keep a check on what I have spent and where I have spent it. Occasionally you will get someone who...

Full review

I have been with them since I was a child. Usually they are helpful. Never have to wait for long if I have to go to bank. Love the app so I can keep a check on what I have spent and where I have spent it. Occasionally you will get someone who thinks that they are superior because they work in the bank or can't be bothered to explain the services but they are few and far between.

    Price   5 / 10

    Features   4 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   6 / 10

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Kim, New South Wales, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

I will always bank with them until I pass away

I have banked with Commonwealth for over twenty years. They are all ways reliable and courteous, always willing to show me how to do different money transactions and nothing is to much trouble. I would gladly recommend CBA to my friends and family.

Full review

I have banked with Commonwealth for over twenty years. They are all ways reliable and courteous, always willing to show me how to do different money transactions and nothing is to much trouble. I would gladly recommend CBA to my friends and family.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Karen, Queensland, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Excellent

Commonwealth bank is an excellent bank to bank with.

Full review

Commonwealth bank is an excellent bank to bank with.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Tanya, Tasmania, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Wouldn't choose any other product

I would recommend this product to my family and friends. I love it!

Full review

I would recommend this product to my family and friends. I love it!

    Price   10 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Rhys, Victoria, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

I think they have great customer service.

I have been dealing with Commonwealth Bank all of my life so i trust them a lot. There service is very good and I am confident in dealing with them because they look after all my needs.

Full review

I have been dealing with Commonwealth Bank all of my life so i trust them a lot. There service is very good and I am confident in dealing with them because they look after all my needs.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Ivy, Queensland, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   5 / 10

They are convenient

They don't offer alot and don't contact there customers alot but my money is always were it should be.

Full review

They don't offer alot and don't contact there customers alot but my money is always were it should be.

    Price   4 / 10

    Features   1 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   5 / 10

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Haley, Victoria, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   8 / 10

Deserved to be known as part of the “big 4”

I don’t particularly have a lot to do with comm bank other than everyday banking. I find them convenient for all that I want from my banking institution and have not encountered any negative experiences. On the odd occasion that I do have to go...

Full review

I don’t particularly have a lot to do with comm bank other than everyday banking. I find them convenient for all that I want from my banking institution and have not encountered any negative experiences. On the odd occasion that I do have to go into the branch I have noticed that the customer service is exceptional.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   7 / 10

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Melinda, New South Wales, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   2 / 10

Not a lot of choice for regional areas

Most banks find ways to rip off the general public.

Full review

Most banks find ways to rip off the general public.

    Price   3 / 10

    Features   1 / 10

    Customer service   2 / 10

    Convenience   8 / 10

    Trust   1 / 10

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Kara, Victoria, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Price could be a lot better

The interest rate is too high on a pensioner's account.

Full review

The interest rate is too high on a pensioner's account.

    Price   2 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jenny, Western Australia, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Bank fees are a little high

Signing up for bank account was easy and quick. The options to withdraw, deposit and transfer are pretty straight forward. Had a couple of issues however nothing major hence the my scores.

Full review

Signing up for bank account was easy and quick. The options to withdraw, deposit and transfer are pretty straight forward. Had a couple of issues however nothing major hence the my scores.

    Features   8 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Kellie, Queensland, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   5 / 10

Customer service in Armadale could do with a smile

The staff are not very cheery and their are unnecessary bank fees.

Full review

The staff are not very cheery and their are unnecessary bank fees.

    Features   6 / 10

    Customer service   4 / 10

    Convenience   6 / 10

    Trust   3 / 10

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Nicole, Western Australia, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   7 / 10

I love Commonwealth

Well done Commonwealth bank. I love banking with them.

Full review

Well done Commonwealth bank. I love banking with them.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Jihee, Western Australia, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Pleasant customer service.

They have reminders for account billing which I think is a great idea.

Full review

They have reminders for account billing which I think is a great idea.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Pamela, Victoria, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Best bank

Love this bank. Everything is perfect.

Full review

Love this bank. Everything is perfect.

    Price   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Manmeet, Tasmania, reviewed about 1 month ago

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Bank account comparisons on Mozo - rates updated daily

  • HSBC Everyday Global Account

    HSBC Everyday Global Account

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account
    • Atm networks: HSBC
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $9,000: 0.05% p.a.
    • Fee free transactions: Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    7.0

    Based on 175 HSBC bank account reviews

    Need more information?
    Go to site

    More info

  • Citi Global Currency Account

    Citi Global Currency Account

    • Send and receive foreign currency with no Citi transfer fees
    • Exchange currencies instantly via the Citi Mobile App
    • Hold up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Samsung Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • Send and receive foreign currency with no Citi transfer fees
    • Exchange currencies instantly via the Citi Mobile App
    • Hold up to 10 currencies in one account
    • Atm networks: Citibank
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $5,000: 1.00% p.a.
      Balances from $100,000: 1.50% p.a.
      Balances from $250,000: 2.25% p.a.
    • Fee free transactions: Unlimited free transactions from network ATM, EFTPOS, cheque, phone, internet and linked Debit MasterCard purchases.
    Overall rating

    6.7

    Based on 117 Citi bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account (with Standard Visa Debit Card)

    NAB Classic Banking Account (with Standard Visa Debit Card)

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    Payment Options

    Google Pay, PayID, Samsung Pay

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 7,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    7.7

    Based on 3612 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fees
    • 24/7 access to your money via phone

    account fee

    $0.00

    Payment Options

    Google Pay, Payment Ring

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fees
    • 24/7 access to your money via phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.0

    Based on 974 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • ING Orange Everyday

    ING Orange Everyday

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay, PayID

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use in Australia and overseas and free international transactions when you deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month.
    Overall rating

    9.2

    Based on 531 ING bank account reviews

    Need more information?
    Go to site

    More info

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