Commonwealth Bank bank account reviews

Good enough to bank with

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Not the greatest bank but is better than your average bank. Serviceable.

Price   6 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   6 / 10

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I like the personal service I can get from CBA, either at the branch nearby or by telephone to my local branch. I think they are a safe bank as they are so large. Their online banking is easy to use and has a wide range of helpful features, such as access to buy shares online, budgeting options and so forth.

Price   2 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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I bank with Commonwealth and have not had one problem since being with them, unlike my past experiences with other banking institutions. I find Commonwealth to be very secure and also I absolutely love the Commbank App. It is so easy and practical to use. My favourite feature with the App would have to be the cardless cash. It is so useful and I personally think others would definitely benefit from the Commbank App like I have.

Price   4 / 10

Features   1 / 10

Customer service   5 / 10

Convenience   10 / 10

Trust   10 / 10

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They have up to date technology. But would like more knowledgeable customer service staff on phones.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

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Very happy with all services.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

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Very good to me while I was experiencing financial hardship.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They rock, great bank!

Price   5 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   8 / 10

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Can't say anything bad however never really used its features.

Price   1 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   7 / 10

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Hard to get loans.

Price   5 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   5 / 10

Trust   4 / 10

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They are the best bank ever. I was in a Dv marriage and they helped me out big time. They are the one bank that actually cares about their customers

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Too many unknown fees on the account, they need to reduce amount of fees.

Price   1 / 10

Features   0 / 10

Customer service   5 / 10

Convenience   10 / 10

Trust   4 / 10

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Overall friendly helpful and staff. I don't know much about the "rewards" and loans.

Price   3 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Been with commonwealth bank for over ten years now and I won't change banks! Only down fall is that there are never enough staff behind the withdrawal counter.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   6 / 10

Trust   5 / 10

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Been with commonwealth bank all my life and they are good.

Price   5 / 10

Features   3 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   8 / 10

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Mostly good but there are hidden fees and charges when taking out finance and I have had issues with their cooperation with financial hardship issues.

Price   4 / 10

Features   2 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   5 / 10

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When someone is told their card has been declined, please don't do it with a smile on your face. Take them somewhere private and not on the bank floor. We don't have tellers anymore. When we need help there is no one around to help, but usually they seem to hang around and that's when you don't need assistance. I feel really sorry for the customer when this happens.

Price   9 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   7 / 10

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I have been a client of this bank for more then 25 years and I have never had any problems with my money and I have never had to complain about anything.

Price   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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So helpful in any situation.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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For everyday banking, this product is convenient.

Price   0 / 10

Features   0 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I like commonwealth bank. Everything about them is top notch.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Fantastic service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Overall the service is good.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

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Remarkable and consistent banking experience The staff are helpful and online banking is extremely user friendly.

Price   9 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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The banks main appeal for me is that the staff help older customers such as myself with enquires that younger customers understand such (IT stuff).

Price   3 / 10

Features   2 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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