Commonwealth Bank bank account reviews

Commonwealth Bank
Commonwealth Bank's overall rating for bank accounts

(as rated by the Mozo community)

7.5 / 10

based on 6798 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Commonwealth Bank

Recent Commonwealth Bank bank account reviews

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   2 / 10

Like other banks, this bank is also not good value

No bank is for the customer.

Full review

No bank is for the customer.

    Price   2 / 10

    Features   2 / 10

    Customer service   1 / 10

    Convenience   5 / 10

    Trust   2 / 10

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Yvonne, New South Wales, reviewed about 11 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   4 / 10

Not helpful

Not a helpful bank.

Full review

Not a helpful bank.

    Price   6 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Natalie, Western Australia, reviewed about 11 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

No complaints

I have nothing but praise for them. Very helpful and informative.

Full review

I have nothing but praise for them. Very helpful and informative.

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Helen, Queensland, reviewed about 11 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   7 / 10

Commbank so is very easy to use

The only complaint I have about commonwealth bank is that they are not compatible with Apple Pay technology, which I would like.

Full review

The only complaint I have about commonwealth bank is that they are not compatible with Apple Pay technology, which I would like.

    Features   3 / 10

    Customer service   10 / 10

    Convenience   2 / 10

    Trust   10 / 10

Less

Lani, Victoria, reviewed about 11 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Excellent!

Commonwealth is the best bank!

Full review

Commonwealth is the best bank!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Charlotte, Western Australia, reviewed about 12 hours ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Good

Excellent.

Full review

Excellent.

Less

Leah, Western Australia, reviewed about 12 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Good customer service

Commonwealth has my vote for customer service.

Full review

Commonwealth has my vote for customer service.

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Carmen, New South Wales, reviewed about 12 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

I love my bank

I have always banked with Commonwealth Bank.

Full review

I have always banked with Commonwealth Bank.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Kym, South Australia, reviewed about 12 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   4 / 10

I will stay with them because of their high level

Commonwealth is good but lacks rewards features and still charges monthly account keeping fees.

Full review

Commonwealth is good but lacks rewards features and still charges monthly account keeping fees.

    Price   5 / 10

    Features   0 / 10

    Customer service   5 / 10

    Convenience   10 / 10

    Trust   4 / 10

Less

Jessica, Victoria, reviewed about 12 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Choose commonwealth bank for ease of banking!

Reliable and customer friendly banking!

Full review

Reliable and customer friendly banking!

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Tashi, Queensland, reviewed about 12 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   4 / 10

Good

It's a great bank. Helps me when necessary.

Full review

It's a great bank. Helps me when necessary.

    Price   5 / 10

    Features   3 / 10

    Customer service   4 / 10

    Convenience   6 / 10

    Trust   5 / 10

Less

Lisa, Tasmania, reviewed about 12 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Perfect banking

Could not wish for a better bank.

Full review

Could not wish for a better bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Dee, Victoria, reviewed about 12 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   5 / 10

They are convinent

They don't offer alot and don't contact there customers alot but my money is always were it should be.

Full review

They don't offer alot and don't contact there customers alot but my money is always were it should be.

    Price   4 / 10

    Features   1 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   5 / 10

Less

Haley, Victoria, reviewed about 12 hours ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   8 / 10

Deserved to be known as part of the “big 4”

I don’t particularly have a lot to do with comm bank other than everyday banking. I find them convenient for all that I want from my banking institution and have not encountered any negative experiences. On the odd occasion that I do have to go...

Full review

I don’t particularly have a lot to do with comm bank other than everyday banking. I find them convenient for all that I want from my banking institution and have not encountered any negative experiences. On the odd occasion that I do have to go into the branch I have noticed that the customer service is exceptional.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   7 / 10

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Melinda, New South Wales, reviewed about 12 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   2 / 10

Not alot of choice for reginal areas

Most banks find ways to rip off the general public.

Full review

Most banks find ways to rip off the general public.

    Price   3 / 10

    Features   1 / 10

    Customer service   2 / 10

    Convenience   8 / 10

    Trust   1 / 10

Less

Kara, Victoria, reviewed about 12 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

The best

Go commonwealth.

Full review

Go commonwealth.

    Price   9 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

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Joanne, Queensland, reviewed about 16 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   4 / 10

Suits me, tailored for me

I'm happy with the service. There are plenty of options and extras

Full review

I'm happy with the service. There are plenty of options and extras

    Price   5 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Rebecca, Victoria, reviewed about 16 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Great customer service

They always have dedicated staff to help with any questions.

Full review

They always have dedicated staff to help with any questions.

    Price   7 / 10

    Features   3 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Rebecca, Tasmania, reviewed about 16 hours ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   5 / 10

They are average

They are not the best bank but they are in my local area.

Full review

They are not the best bank but they are in my local area.

    Price   5 / 10

    Features   2 / 10

    Customer service   6 / 10

    Convenience   10 / 10

    Trust   1 / 10

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Sandra, Tasmania, reviewed about 16 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   7 / 10

I love a bank that knows me

I have banked with one bank all my life

Full review

I have banked with one bank all my life

    Price   7 / 10

    Features   3 / 10

    Customer service   9 / 10

    Convenience   5 / 10

    Trust   5 / 10

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Karinda, Queensland, reviewed about 16 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   7 / 10

They're a good bank all together.

I only went with Commonwealth because they didnt charge anything.

Full review

I only went with Commonwealth because they didnt charge anything.

    Price   5 / 10

    Features   1 / 10

    Customer service   2 / 10

    Convenience   6 / 10

    Trust   5 / 10

Less

Caitlyn, Victoria, reviewed about 16 hours ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Professional and friendly staff.

Had a wonderful experience opening up our account. Easy, quick and efficient.

Full review

Had a wonderful experience opening up our account. Easy, quick and efficient.

    Price   7 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Philomena, Victoria, reviewed about 16 hours ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   9 / 10

My experience with the bank is good

Even though they have been in trouble on the news my dealings with the bank have been good. The staff have always been friendly and helpful both on the phone and at the bank.

Full review

Even though they have been in trouble on the news my dealings with the bank have been good. The staff have always been friendly and helpful both on the phone and at the bank.

    Price   9 / 10

    Features   0 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   9 / 10

Less

Lynda, Queensland, reviewed about 17 hours ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Perfect

Very good service.

Full review

Very good service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Nannapat, Victoria, reviewed about 17 hours ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Awesome

Still awesome after being with them for 27 years. Haven't had an issue

Full review

Still awesome after being with them for 27 years. Haven't had an issue

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Josh, South Australia, reviewed about 17 hours ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • ING Orange Everyday

    ING Orange Everyday

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use in Australia and overseas and free international transactions when you deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month.
    Overall rating

    9.2

    Based on 518 ING bank account reviews

    Need more information?
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  • HSBC Everyday Global Account

    HSBC Everyday Global Account

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account
    • Atm networks: HSBC
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $9,000: 0.05% p.a.
    • Fee free transactions: Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    7.0

    Based on 175 HSBC bank account reviews

    Need more information?
    Go to site

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  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fees
    • 24/7 access to your money via phone

    account fee

    $0.00

    Payment Options

    Google Pay, Payment Ring

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fees
    • 24/7 access to your money via phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.0

    Based on 956 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account (with Standard Visa Debit Card)

    NAB Classic Banking Account (with Standard Visa Debit Card)

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    Payment Options

    Google Pay, Samsung Pay, Garmin, Fitbit, PayTag

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    7.7

    Based on 3502 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • MyState Bank Everyday Account

    MyState Bank Everyday Account

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month or are under 23 years.

    Payment Options

    Apple Pay, Google Pay, Samsung Pay

    interest rate

    0% p.a.

    Go to site

    More info

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID
    • Atm networks: MyState, The Rock
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from network ATM, EFTPOS, cheque, counter deposits and withdrawals, phone and internet
    Overall rating

    7.4

    Based on 78 MyState Bank bank account reviews

    Need more information?
    Go to site

    More info

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