Commonwealth Bank bank account reviews

Commonwealth Bank
Commonwealth Bank's overall rating for bank accounts

(as rated by the Mozo community)

8.0 / 10

based on 2739 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Commonwealth Bank

Recent Commonwealth Bank bank account reviews

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Good branches with staff to help

Easy to use services and good access to branches everywhere.

Easy to use services and good access to branches everywhere.

    Price   9 / 10

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Alison (NSW), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Great service with excellent app

The pros are that there are Commonwealth Bank locations and ATMs at many areas. The service is always good every time I enter a branch and there is minimal waiting time. Highly recommended.

The pros are that there are Commonwealth Bank locations and ATMs at many areas. The service is always good every time I enter a branch and there is minimal waiting time. Highly recommended.

    Price   3 / 10

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Joe (VIC), reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Easy banking with good customer service

Tellers at most branches will at least try everything they can do to help with any banking issues.

Tellers at most branches will at least try everything they can do to help with any banking issues.

    Price   -1 / 10

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Kristy lee (SA), reviewed 16 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   5 / 10

Good service

I have no issues with Commonwealth Bank besides the pending transactions.

I have no issues with Commonwealth Bank besides the pending transactions.

    Price   5 / 10

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Shaun (QLD), reviewed 21 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Very happy with my account

Commonwealth Bank is a good and reliable bank with friendly staff.

Commonwealth Bank is a good and reliable bank with friendly staff.

    Price   7 / 10

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Sharyn (VIC), reviewed 21 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Excellent service and friendly staff

I have been banking with Commonwealth Bank my whole life and they have always been helpful, providing an easy to use service and friendly staff.

I have been banking with Commonwealth Bank my whole life and they have always been helpful, providing an easy to use service and friendly staff.

    Price   10 / 10

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Deanne (QLD), reviewed 21 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   6 / 10

Average overall

Consistent and reliable but I dislike the overdrawing fees and account keeping fees.

Consistent and reliable but I dislike the overdrawing fees and account keeping fees.

    Price   2 / 10

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Renee (QLD), reviewed 21 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   9 / 10

Great customer service

Over the years, the tellers have always been friendly and remember my name when I next visit them.

Over the years, the tellers have always been friendly and remember my name when I next visit them.

    Price   6 / 10

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Gail (QLD), reviewed 21 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Proud customer

I do not incur costs and I find the staff are helpful, courteous and polite. I find I am treated like a human being and not just a number.

I do not incur costs and I find the staff are helpful, courteous and polite. I find I am treated like a human being and not just a number.

    Price   10 / 10

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Mary (VIC), reviewed 22 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Commonwealth Bank is by far one of the best banks

In my opinion Commonwealth Bank is by far the best bank. I have and will continue to recommend this bank to friends and family. They have great service, and their employees are always so kind. Their online banking and phone apps are so easy to...

In my opinion Commonwealth Bank is by far the best bank. I have and will continue to recommend this bank to friends and family. They have great service, and their employees are always so kind. Their online banking and phone apps are so easy to use. I am very happy with my service.

    Price   6 / 10

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Sara (VIC), reviewed 27 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Friendly and helpful, great to bank with

I've been with Commonwealth Bank for a long time and I'm very happy with the service they provide.

I've been with Commonwealth Bank for a long time and I'm very happy with the service they provide.

    Price   -1 / 10

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Brendon (SA), reviewed 27 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Great bank

I've been with the Commonwealth Bank for many years and have found them to be a great bank.

I've been with the Commonwealth Bank for many years and have found them to be a great bank.

    Price   8 / 10

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Peter (NSW), reviewed 28 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

I would rate their customer service as excellent

All my dealings with the staff have been very positive. They have been very helpful and friendly over the phone and in person. The only con is the wait time when trying to communicate via the phone but they do give the option for a call back,...

All my dealings with the staff have been very positive. They have been very helpful and friendly over the phone and in person. The only con is the wait time when trying to communicate via the phone but they do give the option for a call back, though sometimes the call back can take a long time.

    Price   10 / 10

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Linda (QLD), reviewed 28 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

They're absolutely fantastic

i've never had any problems that couldn't be fixed instantly by them! Great, friendly staff and would recommend to anyone.

i've never had any problems that couldn't be fixed instantly by them! Great, friendly staff and would recommend to anyone.

    Price   10 / 10

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Mariah (QLD), reviewed 28 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Great service

I've been with them for a very long time and so will my kids be when they need a bank account. They are a fantastic provider.

I've been with them for a very long time and so will my kids be when they need a bank account. They are a fantastic provider.

    Price   10 / 10

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Amanda (VIC), reviewed 30 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   7 / 10

Great customer service

Very helpful and interested in giving you the best products and saves you money on interest charges that you are comfortable with.

Very helpful and interested in giving you the best products and saves you money on interest charges that you are comfortable with.

    Price   6 / 10

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Karen (VIC), reviewed 30 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Good bank

I'm happy with my bank, I have been a member for years and would recommend Commonwealth Bank to others.

I'm happy with my bank, I have been a member for years and would recommend Commonwealth Bank to others.

    Price   4 / 10

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Brendan (VIC), reviewed 30 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Brilliant service

I have been using the Commonwealth Bank account for over 20 years and have had no negative experiences with them. They are always happy to try and help me with any questions.

I have been using the Commonwealth Bank account for over 20 years and have had no negative experiences with them. They are always happy to try and help me with any questions.

    Price   7 / 10

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Nathan (SA), reviewed 30 days ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

They offer everything I need

I live 450km from our closet shopping centre and when I was Christmas shopping, I went to pay for my things but left my smart access key card at home, so I was able to use the Netbank app tap and pay on my phone which worked like a charm.

I live 450km from our closet shopping centre and when I was Christmas shopping, I went to pay for my things but left my smart access key card at home, so I was able to use the Netbank app tap and pay on my phone which worked like a charm.

    Price   10 / 10

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Neal (QLD), reviewed 30 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Great bank!

Excellent bank, never been with any other company and never will be. I'm very happy with Commonwealth Bank and will always stick to them! Staff are also great to deal with.

Excellent bank, never been with any other company and never will be. I'm very happy with Commonwealth Bank and will always stick to them! Staff are also great to deal with.

    Price   5 / 10

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Nikolina (NSW), reviewed 30 days ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   10 / 10

Nothing compares anywhere close to them

One of the most efficient and trustworthy commodities that the banking society has to offer! Always accommodating to your every need. Highly recommended.

One of the most efficient and trustworthy commodities that the banking society has to offer! Always accommodating to your every need. Highly recommended.

    Price   10 / 10

    Features   / 10

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David (NSW), reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   8 / 10

Easy to find all over Australia when travelling

Commonwealth Bank has a great presence all over the country in terms of access to ATMs and money. I travel quite a bit and it is pretty easy to find an ATM that belongs to this bank. I also find it easy to communicate with the call centre if I...

Commonwealth Bank has a great presence all over the country in terms of access to ATMs and money. I travel quite a bit and it is pretty easy to find an ATM that belongs to this bank. I also find it easy to communicate with the call centre if I ever need assistance. Sometimes, however it can be frustrating when my house insurance doesn't get taken out on the day that it's due.

    Price   9 / 10

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Yasmin (NSW), reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Great bank and use of technology

Very easy to bank with. They provide the best technology over other financial institutions.

Very easy to bank with. They provide the best technology over other financial institutions.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Paul (QLD), reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank bank account review

Overall rating   8 / 10

Mostly good customer service

Good service in branch, but representatives can sometimes deliberately ignore business use of my car when quoting for motor insurance. Also, the documentation did not match what I told the branch representative and it took a few phone calls to...

Good service in branch, but representatives can sometimes deliberately ignore business use of my car when quoting for motor insurance. Also, the documentation did not match what I told the branch representative and it took a few phone calls to sort out.

    Price   7 / 10

    Features   / 10

    Customer service   / 10

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Peter (QLD), reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   10 / 10

Their instructions are very easy to follow

I have been banking with Commonwealth Bank since I was in primary school and they have always been great to deal with.

I have been banking with Commonwealth Bank since I was in primary school and they have always been great to deal with.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

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Anh (VIC), reviewed about 1 month ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo Rates updated daily

  • ING DIRECT Orange Everyday

    ING DIRECT Orange Everyday

    • $75 cash bonus
    • Free use of any ATM in Australia when you deposit your pay of $1,000+ each month
    • No irritating everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 cash bonus
    • Free use of any ATM in Australia when you deposit your pay of $1,000+ each month
    • No irritating everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use when you deposit your pay of $1,000+ each month, free EFTPOS withdrawals and online bank cheques.
    Overall rating

    9.2

    Based on 206 ING DIRECT bank account reviews

    Need more information?
    Go to site

    More info

  • ANZ Access Advantage

    ANZ Access Advantage

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Earn $100 voucher via this link only by 30 April- find out how
    • Consider if right for you. T&C’s, eligibility criteria apply

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Earn $100 voucher via this link only by 30 April- find out how
    • Consider if right for you. T&C’s, eligibility criteria apply
    • Atm networks: ANZ
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $50,000: 0.01% p.a.
      Balances from $100,000: 0.02% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, cheque, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.6

    Based on 1579 ANZ bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account

    NAB Classic Banking Account

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    8.1

    Based on 1377 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fee until 31/08. Then, fee is waived if you deposit at least $2,000 per month
    • Limited time cashback offer on tap & go™ purchases. T&Cs apply

    account fee

    $6.00$0 monthly account fee until 31 August 2017. New customers only.

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fee until 31/08. Then, fee is waived if you deposit at least $2,000 per month
    • Limited time cashback offer on tap & go™ purchases. T&Cs apply
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit MasterCard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • St.George Complete Freedom Account

    St.George Complete Freedom Account

    • $0 monthly service fee
    • Convenient, secure, and thumb friendly banking, on your computer or on the go
    • No ATM withdrawal fee at over 3,000 ATMs in Australia

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly service fee
    • Convenient, secure, and thumb friendly banking, on your computer or on the go
    • No ATM withdrawal fee at over 3,000 ATMs in Australia
    • Atm networks: St.George, Westpac, BankSA, Bank of Melbourne
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from network ATMs, EFTPOS, BPAY, cheque, counter deposits and withdrawals, phone and internet.
    Overall rating

    8.1

    Based on 481 St.George bank account reviews

    Need more information?
    Go to site

    More info

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