Youi car insurance reviews

I have been Youi for 6 years and am very happy with their service. I always look for a competitive price when my polocy is due for renewal and Youi have always offered better quotes.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I haven't made a claim yet so cannot comment on how hard it is to claim.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Youi insurance is the best insurance company I've ever dealt with and the only company to offer me the lowest price being under the age of 25 years old! Highly recommend!!

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Good customer service oriented business. They seem to become personally involved by asking if everyone was okay in the accident and then inquired about the car as well, which I liked.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

They are very helpful, friendly and easily accessible and available when needed.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I had a claim and there were no problems with it.

Value for money   -1 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I've been with Youi for a few years now with no hassles or harassment from them.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Always friendly and easy to deal with giving prompt and efficient services.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I recommended them to my son who took out car insurance with them and subsequently had to make a claim. The claim service was brilliant and his vehicle was back to him in four days and in pristine condition. He was very impressed.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

When we went to claim on a broken windscreen, the excess was too high so we paid for repairs ourselves.

Value for money   6 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

The customer service operators did everything to help me get a better price. I saved so much money.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Easy to deal with. They provide extra roadside service as part of our policy and offer good prices.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Youi are not only great value but they also go out of their way to offer competitive rates based on their own quotes. On more than one occasion, Youi have contacted me after a renewal to tell me they have reviewed my policy and found me savings!

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I've never had a problem with Youi, and have never been knocked back on a claim.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Youi are fantastic and very friendly. They are easy to deal with and have fantastic quotes and service.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I have had no trouble with Youi. Anytime I contact them, my problems are sorted.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I'm very happy overall with my car policy but I've found that my monthly premium keeps going up even though I haven't made a claim in over 3 years that I've been with them.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Youi is very easy to deal with offering friendly and competitive services.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I have been with Youi for a few years now and as I do not drive my personal car, they have given me a deal substantially cheaper than the opposition. I'm happy with that. I have put in a claim for my windscreen and they treated it with priority and organised it to be repaired within hours.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Fantastic to see another competitor in the market. Pricing and cost is fantastic.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Fast, professional, friendly, easy to understand operator that I dealt with. He worked hard to get the best deal for me. It was a great option that I changed my home loan insurance to Youi as well.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Low-cost and very helpful. I had trouble understanding what to do and they helped me out so much, gave me such a good deal and it felt like they genuinely cared about me.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Easy, satisfied with claims process.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Excellent service, they handled my claim quickly and they always give a good discount on your premium.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Always easy to deal with and very friendly on the phone.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less