Youi car insurance reviews

Youi
Youi's overall rating for car insurance

(as rated by the Mozo community)

8.0 / 10

based on 600 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Full review

Featured car insurance from Youi

Recent Youi car insurance reviews

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Great deals for new members, top customer service

Pros - we initially got a great rate, excellent value for money... Great customer service and easy claims Cons - after the first 12 months, our monthly fee suddenly increased by more than 200%.. Was only when we threatened to go elsewhere, they...

Full review

Pros - we initially got a great rate, excellent value for money... Great customer service and easy claims Cons - after the first 12 months, our monthly fee suddenly increased by more than 200%.. Was only when we threatened to go elsewhere, they reduced our rate again.

    Value for money   6 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   9 / 10

    Trust   5 / 10

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Kelly (ACT), reviewed 6 months ago

Youi

Youi car insurance review

Overall rating   8 / 10

Excellent customer service

When my car was totalled everything was taken care of quickly and efficiently and with compassion. It was a relief to hear .... we'll take care of everything you rest up and get better. And take care of everything they did. Pay out was in my bank...

Full review

When my car was totalled everything was taken care of quickly and efficiently and with compassion. It was a relief to hear .... we'll take care of everything you rest up and get better. And take care of everything they did. Pay out was in my bank within the week, a heartfelt letter followed with a small car care package for my next car. Great experience.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Gabbie (QLD), reviewed 6 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   4 / 10

Dont get back to you fast enough

Youi have the breakdown policy, but they also have akot of hidden polices so you cannot claim. Excess is too high

Full review

Youi have the breakdown policy, but they also have akot of hidden polices so you cannot claim. Excess is too high

    Value for money   6 / 10

    Policy coverage   5 / 10

    Customer service   5 / 10

    Claims handling   3 / 10

    Trust   2 / 10

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Leanne (QLD), reviewed 8 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great customer service, good value, easy claims

Very helpful and friendly. Very easy to go through a claim with, always seem to keep me in mind first. Definitely recommend

Full review

Very helpful and friendly. Very easy to go through a claim with, always seem to keep me in mind first. Definitely recommend

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Gary (NSW), reviewed 8 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Easy to deal with, price crap.

Price wise - new customers get a better deal than long term customers.

Full review

Price wise - new customers get a better deal than long term customers.

    Value for money   2 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Murray (QLD), reviewed 8 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Reasonable premiums and prompt customer service

I have made a couple of claims with YOUI, they are always prompt and efficient and their premiums compare favourably to other insurers.

Full review

I have made a couple of claims with YOUI, they are always prompt and efficient and their premiums compare favourably to other insurers.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Odette (QLD), reviewed 8 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   4 / 10

Lower premium needed

I was recommended to youi for full comp insurance on my new car, was expecting so much lower considering I live in a rural area. I drive only 8km to work and I've been driving since I was 17 and never ever had an accident. Lower premiums would be...

Full review

I was recommended to youi for full comp insurance on my new car, was expecting so much lower considering I live in a rural area. I drive only 8km to work and I've been driving since I was 17 and never ever had an accident. Lower premiums would be amazing.

    Value for money   2 / 10

    Policy coverage   8 / 10

    Customer service   6 / 10

    Claims handling   4 / 10

    Trust   4 / 10

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Michelle (NSW), reviewed 8 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Can talk to an Aus and understand great value

I have been insured with youi for awhile I find them great to deal with

Full review

I have been insured with youi for awhile I find them great to deal with

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Fay (VIC), reviewed 8 months ago

Youi

Youi car insurance review

Overall rating   6 / 10

Good value

Because they are not expensive

Full review

Because they are not expensive

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   6 / 10

    Claims handling   1 / 10

    Trust   6 / 10

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Deborah (WA), reviewed 9 months ago

Youi

Youi car insurance review

Overall rating   10 / 10

Great customer service, awesome premiums

Youi has just been such a good insurer for my family and me. Even with some previous bad driving history, they were able to cover me for a reasonable amount.

Full review

Youi has just been such a good insurer for my family and me. Even with some previous bad driving history, they were able to cover me for a reasonable amount.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Clare (QLD), reviewed 9 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Fantastic Value

Amazing value, service and the ability to tailor our insurance requirements to our driving habits

Full review

Amazing value, service and the ability to tailor our insurance requirements to our driving habits

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jason (QLD), reviewed 9 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

They are the best

Being my first time insuring a car they walked me through everything and explained things I didn't understand.

Full review

Being my first time insuring a car they walked me through everything and explained things I didn't understand.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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Marquita (TAS), reviewed 10 months ago

Youi

Youi car insurance review

Overall rating   10 / 10

A+++ in all aspects!

My dealing with Youi on multiple occasions has been absolutely fantastic. They work their best to give you the best policy required and definitely help with multiple insurance coverages. All I can say is A+++ for Youi!

Full review

My dealing with Youi on multiple occasions has been absolutely fantastic. They work their best to give you the best policy required and definitely help with multiple insurance coverages. All I can say is A+++ for Youi!

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Ferah (VIC), reviewed 10 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Awesome Service!

I have recently had to consider changing as my policy premium was too high for me to afford currently. The staff were amazing and dropped it even lower than my outside quotes AND advised of an email and contact person I can query directly to save...

Full review

I have recently had to consider changing as my policy premium was too high for me to afford currently. The staff were amazing and dropped it even lower than my outside quotes AND advised of an email and contact person I can query directly to save any wait time should I need further help.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   9 / 10

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Sarah (VIC), reviewed 11 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Changed insurer due to affordability

I was with AAMI prior to changing due to price rise

Full review

I was with AAMI prior to changing due to price rise

    Value for money   5 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Sarah (QLD), reviewed 11 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

An easy to deal with company

Good points - easy to talk to when I have had queries and also good response when I had a claim Bad points - Premium increases each year until I ring them and point out I can get a better deal somewhere else... they then match or better the deal

Full review

Good points - easy to talk to when I have had queries and also good response when I had a claim Bad points - Premium increases each year until I ring them and point out I can get a better deal somewhere else... they then match or better the deal

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   6 / 10

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Tim (VIC), reviewed 11 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Economical

Price was best at time

Full review

Price was best at time

    Value for money   7 / 10

    Policy coverage   5 / 10

    Customer service   6 / 10

    Claims handling   -1 / 10

    Trust   5 / 10

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Brian (QLD), reviewed 11 months ago

Youi

Youi car insurance review

Overall rating   10 / 10

Best pricing and customer service

Best car insurance company I have ever dealt with. Great contact on the phone and friendliest call staff.

Full review

Best car insurance company I have ever dealt with. Great contact on the phone and friendliest call staff.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jack (QLD), reviewed 11 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Good service and very inexpensive

We have found our insurer very reliable, we can pay by the month and do not have to worry. We did a survey of other insurers and found the best for the money and their rates very reasonable. We have not had to put in a claim so I could not answer...

Full review

We have found our insurer very reliable, we can pay by the month and do not have to worry. We did a survey of other insurers and found the best for the money and their rates very reasonable. We have not had to put in a claim so I could not answer that question above. I have recommended them to a lot of people who complain about the amount they have to pay.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Val (SA), reviewed 11 months ago

Youi

Youi car insurance review

Overall rating   8 / 10

Contactable out of business work hours

Recently joined a new insurance company, went with them as the company I was with wasn't available to contact in the evening to renew my insurance. Have not had to claim anything yet so it's hard to know what that part is like. Also, their...

Full review

Recently joined a new insurance company, went with them as the company I was with wasn't available to contact in the evening to renew my insurance. Have not had to claim anything yet so it's hard to know what that part is like. Also, their representative spent 1 hour on phone with me so I wanted him to get the sale, even though price ended up being $150 per year more than Just Car Insurance.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Daniel (SA), reviewed 11 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great car insurance.

Great value insurance go your car. Easy, no paperwork, very affordable. Their friendly team is always helpful.

Full review

Great value insurance go your car. Easy, no paperwork, very affordable. Their friendly team is always helpful.

    Value for money   10 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Stuart (NSW), reviewed 11 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Most definitely recommend to all people.

Very polite people who have great insurance for the right value for your money.

Full review

Very polite people who have great insurance for the right value for your money.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Annielyse (WA), reviewed 11 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Cheaper enough to make switching worthwhile.

I haven't made a claim but I've been happy with their service, payment options and price.

Full review

I haven't made a claim but I've been happy with their service, payment options and price.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   -1 / 10

    Trust   8 / 10

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Nathanael (VIC), reviewed 12 months ago

Youi

Youi car insurance review

Overall rating   8 / 10

Great customer service

Found YOUI to be very prompt in dealing with my claim, and their follow-up was excellent

Full review

Found YOUI to be very prompt in dealing with my claim, and their follow-up was excellent

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Jennifer (QLD), reviewed 12 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Happy with overall service

Go that extra mile to make sure you have the most up to date insurance...Top notch!

Full review

Go that extra mile to make sure you have the most up to date insurance...Top notch!

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Shona (VIC), reviewed 12 months ago

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