Youi car insurance reviews

Youi
Youi's overall rating for car insurance

(as rated by the Mozo community)

8.0

based on 600 reviews

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

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Featured car insurance from Youi

Recent Youi car insurance reviews

Youi

Youi car insurance review

Overall rating   10 / 10

A+++ in all aspects!

My dealing with Youi on multiple occasions has been absolutely fantastic. They work their best to give you the best policy required and definitely help with multiple insurance coverages. All I can say is A+++ for Youi!
Full review

My dealing with Youi on multiple occasions has been absolutely fantastic. They work their best to give you the best policy required and definitely help with multiple insurance coverages. All I can say is A+++ for Youi!

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Ferah (VIC), reviewed 4 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Awesome Service!

I have recently had to consider changing as my policy premium was too high for me to afford currently. The staff were amazing and dropped it even lower than my outside quotes AND advised of an email and contact person I can query directly to save...
Full review

I have recently had to consider changing as my policy premium was too high for me to afford currently. The staff were amazing and dropped it even lower than my outside quotes AND advised of an email and contact person I can query directly to save any wait time should I need further help.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   9 / 10

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Sarah (VIC), reviewed about 1 month ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Changed insurer due to affordability

I was with AAMI prior to changing due to price rise
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I was with AAMI prior to changing due to price rise

    Value for money   5 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Sarah (QLD), reviewed about 1 month ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

An easy to deal with company

Good points - easy to talk to when I have had queries and also good response when I had a claim Bad points - Premium increases each year until I ring them and point out I can get a better deal somewhere else... they then match or better the deal
Full review

Good points - easy to talk to when I have had queries and also good response when I had a claim Bad points - Premium increases each year until I ring them and point out I can get a better deal somewhere else... they then match or better the deal

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   6 / 10

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Tim (VIC), reviewed about 1 month ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Economical

Price was best at time
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Price was best at time

    Value for money   7 / 10

    Policy coverage   5 / 10

    Customer service   6 / 10

    Claims handling   -1 / 10

    Trust   5 / 10

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Brian (QLD), reviewed about 1 month ago

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Youi

Youi car insurance review

Overall rating   10 / 10

Best pricing and customer service

Best car insurance company I have ever dealt with. Great contact on the phone and friendliest call staff.
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Best car insurance company I have ever dealt with. Great contact on the phone and friendliest call staff.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jack (QLD), reviewed about 1 month ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Good service and very inexpensive

We have found our insurer very reliable, we can pay by the month and do not have to worry. We did a survey of other insurers and found the best for the money and their rates very reasonable. We have not had to put in a claim so I could not answer...
Full review

We have found our insurer very reliable, we can pay by the month and do not have to worry. We did a survey of other insurers and found the best for the money and their rates very reasonable. We have not had to put in a claim so I could not answer that question above. I have recommended them to a lot of people who complain about the amount they have to pay.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Val (SA), reviewed about 1 month ago

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Youi

Youi car insurance review

Overall rating   8 / 10

Contactable out of business work hours

Recently joined a new insurance company, went with them as the company I was with wasn't available to contact in the evening to renew my insurance. Have not had to claim anything yet so it's hard to know what that part is like. Also, their...
Full review

Recently joined a new insurance company, went with them as the company I was with wasn't available to contact in the evening to renew my insurance. Have not had to claim anything yet so it's hard to know what that part is like. Also, their representative spent 1 hour on phone with me so I wanted him to get the sale, even though price ended up being $150 per year more than Just Car Insurance.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Daniel (SA), reviewed about 1 month ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great car insurance.

Great value insurance go your car. Easy, no paperwork, very affordable. Their friendly team is always helpful.
Full review

Great value insurance go your car. Easy, no paperwork, very affordable. Their friendly team is always helpful.

    Value for money   10 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Stuart (NSW), reviewed about 1 month ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Most definitely recommend to all people.

Very polite people who have great insurance for the right value for your money.
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Very polite people who have great insurance for the right value for your money.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Annielyse (WA), reviewed about 1 month ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Cheaper enough to make switching worthwhile.

I haven't made a claim but I've been happy with their service, payment options and price.
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I haven't made a claim but I've been happy with their service, payment options and price.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   -1 / 10

    Trust   8 / 10

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Nathanael (VIC), reviewed about 2 months ago

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Youi

Youi car insurance review

Overall rating   8 / 10

Great customer service

Found YOUI to be very prompt in dealing with my claim, and their follow-up was excellent
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Found YOUI to be very prompt in dealing with my claim, and their follow-up was excellent

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Jennifer (QLD), reviewed about 2 months ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Happy with overall service

Go that extra mile to make sure you have the most up to date insurance...Top notch!
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Go that extra mile to make sure you have the most up to date insurance...Top notch!

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Shona (VIC), reviewed about 2 months ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Good

Just awesome
Full review

Just awesome

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   10 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Peter (QLD), reviewed 2 months ago

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Youi

Youi car insurance review

Overall rating   9 / 10

Very happy with Youi

Very happy with Youi. Have been with them for 3 years now
Full review

Very happy with Youi. Have been with them for 3 years now

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Michele (NSW), reviewed 2 months ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Awesome.

My car was stolen, from start to finish the staff was professional, polite and understanding. They processed the claim quickly to get me back on the road.
Full review

My car was stolen, from start to finish the staff was professional, polite and understanding. They processed the claim quickly to get me back on the road.

    Value for money   9 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Glen (QLD), reviewed 2 months ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great product and service

I tell everyone about the services they provide
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I tell everyone about the services they provide

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Jeff (NSW), reviewed 2 months ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Great customer service

Satisfied with the service
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Satisfied with the service

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Roh (WA), reviewed 2 months ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great experience

Easy to deal with! No problems with claims. Always great on the phone.
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Easy to deal with! No problems with claims. Always great on the phone.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Stephen (SA), reviewed 2 months ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good value for money

Customer Service are always very helpful, fortunately no claims to date, but find them good value for money
Full review

Customer Service are always very helpful, fortunately no claims to date, but find them good value for money

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   5 / 10

    Trust   9 / 10

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Angela (VIC), reviewed 2 months ago

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Youi

Youi car insurance review

Overall rating   10 / 10

They are the best.

I have found heritage to be helpful to me in whichever way I turn. Set out your questions before talking to a teller as I did and they were so helpful.
Full review

I have found heritage to be helpful to me in whichever way I turn. Set out your questions before talking to a teller as I did and they were so helpful.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Adele (QLD), reviewed 3 months ago

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Youi

Youi car insurance review

Overall rating   10 / 10

Competitive asks more questions

Very affordable easy to contact easy repayments
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Very affordable easy to contact easy repayments

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Michael (QLD), reviewed 3 months ago

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Youi

Youi car insurance review

Overall rating   10 / 10

Out standing customer service

I was recently in a car accident and didn't have the money up front to cover the 2 car and the were really understanding and waited until I got the money together. I recommended Youi to any one who wants to know about them.
Full review

I was recently in a car accident and didn't have the money up front to cover the 2 car and the were really understanding and waited until I got the money together. I recommended Youi to any one who wants to know about them.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Christine (NSW), reviewed 3 months ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Extremely helpful, great pricing, recommend.

Only ever had one issue with Youi, when someone tried suing me, and it took 2 attempts for them to sort it out, but they did in the end. They have sorted out every issue I've had and gotten my car fixed in a timely manner. When the circumstances...
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Only ever had one issue with Youi, when someone tried suing me, and it took 2 attempts for them to sort it out, but they did in the end. They have sorted out every issue I've had and gotten my car fixed in a timely manner. When the circumstances of how I used my car changed from driving to work, to driving down the road to catch the train, I saved a significant amount of money as they changed my policy to reflect the new way I use me car.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Aaron (NSW), reviewed 3 months ago

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Youi

Youi car insurance review

Overall rating   8 / 10

Great customer service and good value

They offer good value insurance. I saved quite a bit of money when I moved to them.
Full review

They offer good value insurance. I saved quite a bit of money when I moved to them.

    Value for money   9 / 10

    Policy coverage   7 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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David (NSW), reviewed 4 months ago

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