Youi car insurance reviews

Youi are a good, friendly company to deal with. My excess is fairly high but I hope not to have an accident where I am at fault. I took the high excess risk in order to keep my monthly premium down. I now have a "One Stop Shop" for car insurance as Youi now sells NSW Greenslip Insurace on behalf of QBE also. I had cause to make a claim earlier this year for an accident where I was not at fault. Claims processing could not have been easier.

Value for money   10 / 10

Policy coverage   7 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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They provide me with competitively priced comprehensive insurance. I have had cause to make a claim when the incident was not my fault. The claims process was simple and the matter was quickly finalised.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Immediate attention to claims. No hassle on repairs, friendly service.

Value for money   10 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Immediate attention to claims. No hassle on repairs, friendly service.

Value for money   10 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Haven’t had to make a claim yet, but they’re very competitive on premiums and when I called to query my renewal amount, they dropped it to below what I was paying previously. Great customer service.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   9 / 10

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I really like Youi.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Good customer service. Although one con is that my demo car not considered new and was not made aware of this.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   7 / 10

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Customer service is very good & friendly. Everything is explained simple.

Value for money   9 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have made a claim on this company and received excellent service, plus a very fancy keyring.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   9 / 10

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Pretty good company, but would be great if they automatically reduced premiums annually rather than making customer call up after shopping around.

Value for money   9 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Trust   9 / 10

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Recently had broken window from mower and was replaced with tint. All for $50!! Very happy!

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   7 / 10

Claims handling   9 / 10

Trust   8 / 10

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I'm new to online services and they were very helpful. They simplified it all down so I understood. I shopped around for what I needed and they had the best price by far. They also allow me to pay monthly.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   7 / 10

Trust   9 / 10

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Customer service is fast and great. Easy to get done what you need done

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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they are very good all way round

Value for money   10 / 10

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I have been Youi for 6 years and am very happy with their service. I always look for a competitive price when my polocy is due for renewal and Youi have always offered better quotes.

Value for money   10 / 10

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So far so good

Value for money   10 / 10

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Easy to deal with

Value for money   6 / 10

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I haven't made a claim yet so cannot comment on how hard it is to claim.

Value for money   9 / 10

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had a claim they were very good

Value for money   8 / 10

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Very good insurance to be with.

Value for money   10 / 10

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very friendly with down to earth explanation of how policy works

Value for money   9 / 10

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Youi insurance is the best insurance company I've ever dealt with and the only company to offer me the lowest price being under the age of 25 years old! Highly recommend!!

Value for money   10 / 10

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Great price

Value for money   7 / 10

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They are very helpful when I had to get a new windscreen

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Good customer service oriented business. They seem to become personally involved by asking if everyone was okay in the accident and then inquired about the car as well, which I liked.

Value for money   8 / 10

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