Youi car insurance reviews

Youi
Youi's overall rating for car insurance

(as rated by the Mozo community)

8.0 / 10

based on 600 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Featured car insurance from Youi

Recent Youi car insurance reviews

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Excellent service

Fast, professional, friendly, easy to understand operator that I dealt with. He worked hard to get the best deal for me. It was a great option that I changed my home loan insurance to Youi as well.

Fast, professional, friendly, easy to understand operator that I dealt with. He worked hard to get the best deal for me. It was a great option that I changed my home loan insurance to Youi as well.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Susan (NSW), reviewed 6 days ago

Youi

Youi car insurance review

Overall rating   10 / 10

I always recommend Youi

Low-cost and very helpful. I had trouble understanding what to do and they helped me out so much, gave me such a good deal and it felt like they genuinely cared about me.

Low-cost and very helpful. I had trouble understanding what to do and they helped me out so much, gave me such a good deal and it felt like they genuinely cared about me.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Holly (QLD), reviewed 7 days ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive

Easy, satisfied with claims process.

Easy, satisfied with claims process.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Phillip (QLD), reviewed 7 days ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great premiums, excellent service

Excellent service, they handled my claim quickly and they always give a good discount on your premium.

Excellent service, they handled my claim quickly and they always give a good discount on your premium.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Dianne (NSW), reviewed 12 days ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Very good provider overall

Always easy to deal with and very friendly on the phone.

Always easy to deal with and very friendly on the phone.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Andrew (QLD), reviewed 13 days ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great provider

Although I have been fortunate enough not to have had to make a claim, my dealings with Youi have been positive.

Although I have been fortunate enough not to have had to make a claim, my dealings with Youi have been positive.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Lauren (SA), reviewed 22 days ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great service

I once had an issue with a rental car in a car park and Youi easily took care of it after an initial claim.

I once had an issue with a rental car in a car park and Youi easily took care of it after an initial claim.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Leisa (QLD), reviewed about 1 month ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Great deals for new members, top customer service

Pros - we initially got a great rate, excellent value for money... Great customer service and easy claims Cons - after the first 12 months, our monthly fee suddenly increased by more than 200%.. Was only when we threatened to go elsewhere, they...

Pros - we initially got a great rate, excellent value for money... Great customer service and easy claims Cons - after the first 12 months, our monthly fee suddenly increased by more than 200%.. Was only when we threatened to go elsewhere, they reduced our rate again.

    Value for money   6 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   9 / 10

    Trust   5 / 10

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Kelly (ACT), reviewed 10 months ago

Youi

Youi car insurance review

Overall rating   8 / 10

Excellent customer service

When my car was totalled everything was taken care of quickly and efficiently and with compassion. It was a relief to hear .... we'll take care of everything you rest up and get better. And take care of everything they did. Pay out was in my bank...

When my car was totalled everything was taken care of quickly and efficiently and with compassion. It was a relief to hear .... we'll take care of everything you rest up and get better. And take care of everything they did. Pay out was in my bank within the week, a heartfelt letter followed with a small car care package for my next car. Great experience.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Gabbie (QLD), reviewed 10 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   4 / 10

Dont get back to you fast enough

Youi have the breakdown policy, but they also have akot of hidden polices so you cannot claim. Excess is too high

Youi have the breakdown policy, but they also have akot of hidden polices so you cannot claim. Excess is too high

    Value for money   6 / 10

    Policy coverage   5 / 10

    Customer service   5 / 10

    Claims handling   3 / 10

    Trust   2 / 10

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Leanne (QLD), reviewed 12 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great customer service, good value, easy claims

Very helpful and friendly. Very easy to go through a claim with, always seem to keep me in mind first. Definitely recommend

Very helpful and friendly. Very easy to go through a claim with, always seem to keep me in mind first. Definitely recommend

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Gary (NSW), reviewed 12 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Easy to deal with, price crap.

Price wise - new customers get a better deal than long term customers.

Price wise - new customers get a better deal than long term customers.

    Value for money   2 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Murray (QLD), reviewed 12 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Reasonable premiums and prompt customer service

I have made a couple of claims with YOUI, they are always prompt and efficient and their premiums compare favourably to other insurers.

I have made a couple of claims with YOUI, they are always prompt and efficient and their premiums compare favourably to other insurers.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Odette (QLD), reviewed 12 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   4 / 10

Lower premium needed

I was recommended to youi for full comp insurance on my new car, was expecting so much lower considering I live in a rural area. I drive only 8km to work and I've been driving since I was 17 and never ever had an accident. Lower premiums would be...

I was recommended to youi for full comp insurance on my new car, was expecting so much lower considering I live in a rural area. I drive only 8km to work and I've been driving since I was 17 and never ever had an accident. Lower premiums would be amazing.

    Value for money   2 / 10

    Policy coverage   8 / 10

    Customer service   6 / 10

    Claims handling   4 / 10

    Trust   4 / 10

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Michelle (NSW), reviewed 12 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Can talk to an Aus and understand great value

I have been insured with youi for awhile I find them great to deal with

I have been insured with youi for awhile I find them great to deal with

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Fay (VIC), reviewed 12 months ago

Youi

Youi car insurance review

Overall rating   6 / 10

Good value

Because they are not expensive

Because they are not expensive

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   6 / 10

    Claims handling   1 / 10

    Trust   6 / 10

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Deborah (WA), reviewed about 1 year ago

Youi

Youi car insurance review

Overall rating   10 / 10

Great customer service, awesome premiums

Youi has just been such a good insurer for my family and me. Even with some previous bad driving history, they were able to cover me for a reasonable amount.

Youi has just been such a good insurer for my family and me. Even with some previous bad driving history, they were able to cover me for a reasonable amount.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Clare (QLD), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Fantastic Value

Amazing value, service and the ability to tailor our insurance requirements to our driving habits

Amazing value, service and the ability to tailor our insurance requirements to our driving habits

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jason (QLD), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

They are the best

Being my first time insuring a car they walked me through everything and explained things I didn't understand.

Being my first time insuring a car they walked me through everything and explained things I didn't understand.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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Marquita (TAS), reviewed about 1 year ago

Youi

Youi car insurance review

Overall rating   10 / 10

A+++ in all aspects!

My dealing with Youi on multiple occasions has been absolutely fantastic. They work their best to give you the best policy required and definitely help with multiple insurance coverages. All I can say is A+++ for Youi!

My dealing with Youi on multiple occasions has been absolutely fantastic. They work their best to give you the best policy required and definitely help with multiple insurance coverages. All I can say is A+++ for Youi!

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Ferah (VIC), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Awesome Service!

I have recently had to consider changing as my policy premium was too high for me to afford currently. The staff were amazing and dropped it even lower than my outside quotes AND advised of an email and contact person I can query directly to save...

I have recently had to consider changing as my policy premium was too high for me to afford currently. The staff were amazing and dropped it even lower than my outside quotes AND advised of an email and contact person I can query directly to save any wait time should I need further help.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   9 / 10

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Sarah (VIC), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Changed insurer due to affordability

I was with AAMI prior to changing due to price rise

I was with AAMI prior to changing due to price rise

    Value for money   5 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Sarah (QLD), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

An easy to deal with company

Good points - easy to talk to when I have had queries and also good response when I had a claim Bad points - Premium increases each year until I ring them and point out I can get a better deal somewhere else... they then match or better the deal

Good points - easy to talk to when I have had queries and also good response when I had a claim Bad points - Premium increases each year until I ring them and point out I can get a better deal somewhere else... they then match or better the deal

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   6 / 10

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Tim (VIC), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Economical

Price was best at time

Price was best at time

    Value for money   7 / 10

    Policy coverage   5 / 10

    Customer service   6 / 10

    Claims handling   -1 / 10

    Trust   5 / 10

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Brian (QLD), reviewed about 1 year ago

Youi

Youi car insurance review

Overall rating   10 / 10

Best pricing and customer service

Best car insurance company I have ever dealt with. Great contact on the phone and friendliest call staff.

Best car insurance company I have ever dealt with. Great contact on the phone and friendliest call staff.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jack (QLD), reviewed about 1 year ago

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