Youi car insurance reviews

Youi
Youi's overall rating for car insurance

(as rated by the Mozo community)

8.0 / 10

based on 600 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Featured car insurance from Youi

Recent Youi car insurance reviews

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Very competitive and great customer service

Haven’t had to make a claim yet, but they’re very competitive on premiums and when I called to query my renewal amount, they dropped it to below what I was paying previously. Great customer service.

Full review

Haven’t had to make a claim yet, but they’re very competitive on premiums and when I called to query my renewal amount, they dropped it to below what I was paying previously. Great customer service.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   -1 / 10

    Trust   -1 / 10

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Sally (VIC), reviewed 4 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

No problems

I really like Youi.

Full review

I really like Youi.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Debbie (QLD), reviewed 4 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Good customer service, competitive

Good customer service. Although one con is that my demo car not considered new and was not made aware of this.

Full review

Good customer service. Although one con is that my demo car not considered new and was not made aware of this.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Roslyn (QLD), reviewed 4 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Competitive premiums and excellent service

Immediate attention to claims. No hassle on repairs, friendly service.

Full review

Immediate attention to claims. No hassle on repairs, friendly service.

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Barbara (QLD), reviewed 4 months ago

Youi

Youi car insurance review

Overall rating   10 / 10

Spoken to with respect

Customer service is very good & friendly. Everything is explained simple.

Full review

Customer service is very good & friendly. Everything is explained simple.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Ryan (VIC), reviewed 4 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good premiums and great customer service

I have made a claim on this company and received excellent service, plus a very fancy keyring.

Full review

I have made a claim on this company and received excellent service, plus a very fancy keyring.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Lilian (QLD), reviewed 5 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

My own worst enemy

Pretty good company, but would be great if they automatically reduced premiums annually rather than making customer call up after shopping around.

Full review

Pretty good company, but would be great if they automatically reduced premiums annually rather than making customer call up after shopping around.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   9 / 10

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Lisa (VIC), reviewed 6 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Would recommend

Recently had broken window from mower and was replaced with tint. All for $50!! Very happy!

Full review

Recently had broken window from mower and was replaced with tint. All for $50!! Very happy!

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   7 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Andrew (QLD), reviewed 6 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Good service, cheapest rates. Well done Youi.

I'm new to online services and they were very helpful. They simplified it all down so I understood. I shopped around for what I needed and they had the best price by far. They also allow me to pay monthly.

Full review

I'm new to online services and they were very helpful. They simplified it all down so I understood. I shopped around for what I needed and they had the best price by far. They also allow me to pay monthly.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   7 / 10

    Claims handling   -1 / 10

    Trust   9 / 10

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Kara (NSW), reviewed 7 months ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

No argument. Best yet

Customer service is fast and great. Easy to get done what you need done

Full review

Customer service is fast and great. Easy to get done what you need done

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Bradley (NSW), reviewed 7 months ago

Youi

Youi car insurance review

Overall rating   10 / 10

I can depend on a good deal

I have been Youi for 6 years and am very happy with their service. I always look for a competitive price when my polocy is due for renewal and Youi have always offered better quotes.

Full review

I have been Youi for 6 years and am very happy with their service. I always look for a competitive price when my polocy is due for renewal and Youi have always offered better quotes.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Janet (VIC), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Friendly and competitive prices

I haven't made a claim yet so cannot comment on how hard it is to claim.

Full review

I haven't made a claim yet so cannot comment on how hard it is to claim.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Olivia (NSW), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Best insurance company

Youi insurance is the best insurance company I've ever dealt with and the only company to offer me the lowest price being under the age of 25 years old! Highly recommend!!

Full review

Youi insurance is the best insurance company I've ever dealt with and the only company to offer me the lowest price being under the age of 25 years old! Highly recommend!!

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Corey (SA), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great communication

Good customer service oriented business. They seem to become personally involved by asking if everyone was okay in the accident and then inquired about the car as well, which I liked.

Full review

Good customer service oriented business. They seem to become personally involved by asking if everyone was okay in the accident and then inquired about the car as well, which I liked.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Paul (QLD), reviewed about 1 year ago

Youi

Youi car insurance review

Overall rating   9 / 10

Great service

They are very helpful, friendly and easily accessible and available when needed.

Full review

They are very helpful, friendly and easily accessible and available when needed.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Colleen (QLD), reviewed about 1 year ago

Youi

Youi car insurance review

Overall rating   10 / 10

Great to deal with

I had a claim and there were no problems with it.

Full review

I had a claim and there were no problems with it.

    Value for money   -1 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Stuart (QLD), reviewed about 1 year ago

Youi

Youi car insurance review

Overall rating   10 / 10

Very competitive with the bigger companies

I've been with Youi for a few years now with no hassles or harassment from them.

Full review

I've been with Youi for a few years now with no hassles or harassment from them.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Barbara (VIC), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Thoroughly professional

Always friendly and easy to deal with giving prompt and efficient services.

Full review

Always friendly and easy to deal with giving prompt and efficient services.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Elle (QLD), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service and competitive premiums

I recommended them to my son who took out car insurance with them and subsequently had to make a claim. The claim service was brilliant and his vehicle was back to him in four days and in pristine condition. He was very impressed.

Full review

I recommended them to my son who took out car insurance with them and subsequently had to make a claim. The claim service was brilliant and his vehicle was back to him in four days and in pristine condition. He was very impressed.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Kerrie (NSW), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Overall satisfied with Youi

When we went to claim on a broken windscreen, the excess was too high so we paid for repairs ourselves.

Full review

When we went to claim on a broken windscreen, the excess was too high so we paid for repairs ourselves.

    Value for money   6 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Alison (QLD), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Best premiums and customer service

The customer service operators did everything to help me get a better price. I saved so much money.

Full review

The customer service operators did everything to help me get a better price. I saved so much money.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Tracey (QLD), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Competitive pricing

Easy to deal with. They provide extra roadside service as part of our policy and offer good prices.

Full review

Easy to deal with. They provide extra roadside service as part of our policy and offer good prices.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Hayley (QLD), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive and easy to deal with

Youi are not only great value but they also go out of their way to offer competitive rates based on their own quotes. On more than one occasion, Youi have contacted me after a renewal to tell me they have reviewed my policy and found me savings!

Full review

Youi are not only great value but they also go out of their way to offer competitive rates based on their own quotes. On more than one occasion, Youi have contacted me after a renewal to tell me they have reviewed my policy and found me savings!

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Mark (VIC), reviewed about 1 year ago

Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Easy to deal with

I've never had a problem with Youi, and have never been knocked back on a claim.

Full review

I've never had a problem with Youi, and have never been knocked back on a claim.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Donna (TAS), reviewed about 1 year ago

Youi

Youi car insurance review

Overall rating   10 / 10

Competitive premiums and great customer service

Youi are fantastic and very friendly. They are easy to deal with and have fantastic quotes and service.

Full review

Youi are fantastic and very friendly. They are easy to deal with and have fantastic quotes and service.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Laurell (QLD), reviewed about 1 year ago

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