Youi car insurance reviews

Haven’t had to make a claim yet, but they’re very competitive on premiums and when I called to query my renewal amount, they dropped it to below what I was paying previously. Great customer service.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   -1 / 10

Trust   -1 / 10

Less

I really like Youi.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Good customer service. Although one con is that my demo car not considered new and was not made aware of this.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   7 / 10

Less

Immediate attention to claims. No hassle on repairs, friendly service.

Value for money   10 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Customer service is very good & friendly. Everything is explained simple.

Value for money   9 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

I have made a claim on this company and received excellent service, plus a very fancy keyring.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   9 / 10

Less

Pretty good company, but would be great if they automatically reduced premiums annually rather than making customer call up after shopping around.

Value for money   9 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   -1 / 10

Trust   9 / 10

Less

Recently had broken window from mower and was replaced with tint. All for $50!! Very happy!

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   7 / 10

Claims handling   9 / 10

Trust   8 / 10

Less

I'm new to online services and they were very helpful. They simplified it all down so I understood. I shopped around for what I needed and they had the best price by far. They also allow me to pay monthly.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   7 / 10

Claims handling   -1 / 10

Trust   9 / 10

Less

Customer service is fast and great. Easy to get done what you need done

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

I have been Youi for 6 years and am very happy with their service. I always look for a competitive price when my polocy is due for renewal and Youi have always offered better quotes.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I haven't made a claim yet so cannot comment on how hard it is to claim.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Youi insurance is the best insurance company I've ever dealt with and the only company to offer me the lowest price being under the age of 25 years old! Highly recommend!!

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Good customer service oriented business. They seem to become personally involved by asking if everyone was okay in the accident and then inquired about the car as well, which I liked.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

They are very helpful, friendly and easily accessible and available when needed.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I had a claim and there were no problems with it.

Value for money   -1 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I've been with Youi for a few years now with no hassles or harassment from them.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Always friendly and easy to deal with giving prompt and efficient services.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I recommended them to my son who took out car insurance with them and subsequently had to make a claim. The claim service was brilliant and his vehicle was back to him in four days and in pristine condition. He was very impressed.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

When we went to claim on a broken windscreen, the excess was too high so we paid for repairs ourselves.

Value for money   6 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

The customer service operators did everything to help me get a better price. I saved so much money.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Easy to deal with. They provide extra roadside service as part of our policy and offer good prices.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Youi are not only great value but they also go out of their way to offer competitive rates based on their own quotes. On more than one occasion, Youi have contacted me after a renewal to tell me they have reviewed my policy and found me savings!

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I've never had a problem with Youi, and have never been knocked back on a claim.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Youi are fantastic and very friendly. They are easy to deal with and have fantastic quotes and service.

Value for money   8 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less