I love the fact that Youi gives us an option where we can say how much we drive our car. We are both disabled so we don't drive often, so it's good to pay less according to how much you drive.
Youi are a good, friendly company to deal with. My excess is fairly high but I hope not to have an accident where I am at fault. I took the high excess risk in order to keep my monthly premium down. I now have a "One Stop Shop" for car insurance as Youi now sells NSW Greenslip Insurace on behalf of QBE also. I had cause to make a claim earlier this year for an accident where I was not at fault. Claims processing could not have been easier.
They provide me with competitively priced comprehensive insurance. I have had cause to make a claim when the incident was not my fault. The claims process was simple and the matter was quickly finalised.
Haven’t had to make a claim yet, but they’re very competitive on premiums and when I called to query my renewal amount, they dropped it to below what I was paying previously. Great customer service.
Good customer service. Although one con is that my demo car not considered new and was not made aware of this.
I have made a claim on this company and received excellent service, plus a very fancy keyring.
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