If your pet is part of your family and you want to protect them against accidents or illness, having the right cover for your four legged friend is imperative. This year’s People’s Choice awards for Pet Insurance focuses on the things that matter the most like customer satisfaction, claims, benefits and more.“With so much choice when it comes to selecting Pet Insurance for your pets, it’s important to choose the right insurance provider for various factors like a smooth claims process, trust and sign-up experience,” said Mozo People’s Choice Awards Judge Peter Marshall.
“In this year’s People’s Choice awards, everyday Australians voted who their stand-outs were to help make your decision easier.”
Pet Insurance Australia has been a trusted provider of pet insurance, dedicated to ensuring the wellbeing of pets across the nation. With a commitment to exceptional service and comprehensive coverage, Pet Insurance Australia offers a range of plans tailored to meet the needs of pet owners and their beloved animals.
Whether you're looking for coverage for routine care, unexpected illnesses, or accidents, Pet Insurance Australia delivers peace of mind with an efficient claims process that ensures that you receive the support you need quickly and effortlessly.
This year, Pet Insurance Australia has been honoured with multiple awards in the Mozo People's Choice Awards for Pet Insurance, including Excellent Customer Service, Customer Benefits, Excellent Claims Experience, and Most Recommended.
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Major Medical
- Annual Benefit Limit
- $30,000
- Benefit Percentage
- 80%
Pet Essentials
- Annual Benefit Limit
- $6,000
- Benefit Percentage
- 90%
Comprehensive
- Annual Benefit Limit
- $30,000
- Benefit Percentage
- 80%
On 9 April 1914, G.J. Coles opened the first Coles store in Smith Street, Collingwood, Victoria. Since then, Coles Group has grown a massive portfolio and is one of the most well known brands in the Australian market today.
With three types of cover on offer, Coles Pet Insurance features many benefits like choice of vet, guaranteed lifetime cover and pre-paid vet bills.
This year, Coles took out two prestigious awards as voted by Australians for Most Recommended and Outstanding Customer Satisfaction.
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Basic
- Annual Benefit Limit
- $10,000
- Benefit Percentage
- 80% to 100%
Comprehensive
- Annual Benefit Limit
- $12,000
- Benefit Percentage
- 80% to 100%
Premium
- Annual Benefit Limit
- $15,000
- Benefit Percentage
- 80% to 100%
The RSPCA is best known for its independent, community-based charity providing animal care and protection services across the country.
Offering four levels of pet cover to choose from, RSPCA Pet Insurance brings you all the basics or all the bells and whistles, depending on your pet insurance needs. Plus, a portion of first-year premiums help support the RSPCA.This year, RSPCA Pet Insurance took out two awards as voted by Australians, winning for Excellent Customer Service and Excellent Claims Experience.
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General Accident & Illness
- Annual Benefit Limit
- $11,000
- Benefit Percentage
- 60%
Economy Accident & Illness
- Annual Benefit Limit
- $11,000
- Benefit Percentage
- 75%
Ultimate Accident & Illness
- Annual Benefit Limit
- $11,000
- Benefit Percentage
- 80%
Ultimate Plus Accident & Illness
- Annual Benefit Limit
- $20,000
- Benefit Percentage
- 80%
Bow Wow Meow has been a trusted name in pet insurance, dedicated to ensuring the health and happiness of pets across Australia. With a focus on providing comprehensive coverage and exceptional service, Bow Wow Meow offers a range of pet insurance plans tailored to meet the needs of pet owners and their furry friends.
Whether you're looking for coverage for routine care or protection against unexpected illnesses and accidents, Bow Wow Meow makes it easy to find the right plan for your pet. Their straightforward sign-up process ensures that getting your pet covered is quick and hassle-free, giving you peace of mind from the moment you join.
This year, Bow Wow Meow has been recognised with an award in the Mozo People's Choice Awards for Pet Insurance, winning in the category of Sign-Up Experience.
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Accident Plus
- Annual Benefit Limit
- $10,000
- Benefit Percentage
- 80%
Peace of Mind
- Annual Benefit Limit
- $15,000
- Benefit Percentage
- 60% to 80%
Ultimate Care
- Annual Benefit Limit
- $20,000
- Benefit Percentage
- 80%
Bupa has long been a respected name in health and pet insurance, dedicated to ensuring the health and happiness of pets across Australia. With a focus on providing reliable coverage and exceptional service, Bupa offers a range of pet insurance plans tailored to meet the diverse needs of pet owners and their furry companions.
Whether you're seeking coverage for routine care, unexpected illnesses, or accidents, Bupa delivers peace of mind with comprehensive policies and dedicated support. Their commitment to trustworthiness and dependability ensures that you and your pets are in good hands.
This year, Bupa has been recognised with a prestigious award in the Mozo People's Choice Awards for Pet Insurance, winning in the category of Highly Trusted.
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Standard
- Annual Benefit Limit
- $12,000
- Benefit Percentage
- 80%
Ultimate
- Annual Benefit Limit
- $20,000
- Benefit Percentage
- 80%
FAQs
How did we collect customer votes for the awards?
To measure people's attitudes and opinions towards their current pet insurance providers a total of 677 Australian respondents were surveyed in 2024. Sourced via a partnership with Cint, respondents were asked to nominate companies they use and then rank these out of 10 across a range of factors.
How many pet insurance providers were considered in the 2024 awards?
This year there were 35 pet insurance providers who received enough votes to be in contention for an award. To see the full list of brands, see our People’s Choice Methodology Report.
I work for one of the winning brands. How can we promote our win?
Congratulations! We have a wide range of promotional options available if you wish to advertise your win. To do so, get in touch with our account management team.
