Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.
As an EnergyAustralia customer, I've experienced both positive and negative aspects of their services. The company offers a range of energy plans, including electricity, gas, and NBN services, allowing customers to manage multiple utilities under one account. Their mobile app is user-friendly, enabling easy bill payments and account management. Pros: -User-friendly mobile app for account management. Offers a variety of energy plans, including dual fuel options. -Allows customers to bundle electricity, gas, and NBN services. Cons: -Limited commitment to renewable energy sources. Mixed customer reviews regarding service quality. -Not available in all states, such as Western Australia. In summary, EnergyAustralia provides a comprehensive range of services with a user-friendly app, but their limited focus on renewable energy and mixed customer feedback may be considerations for potential customers.
Cheap interest rate DOES NOT offset the cheap service! BEWARE!! They only “accept” certain payment types eg direct debit, salary credits, “direct entry” or NPP. They do NOT accept payments from savings accounts or from a bank branch assisted payment. Worse, this is buried deep in their T&C’s. So if you come into extra money and want it to sit in your home loan as a redraw amount to save on interest, its a pain in the backside. And Unloan do NOT help nor care either. AND you still need to do your usual payments too! AND surprise, surprise, you can’t actually talk to someone - it’s either online chat or a callback that never happens when you need it. We took our business elsewhere. Would rather pay the extra interest rate and have actual service when needed. Not worth wasting my time trying to make extra payments that they just reject.
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This bank is quite good. It is very easy to use the online net bank and the app on the phone. It's set out to customers convenience and very appealing to the eye.
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I only joined this bank, this year. I have lots of confidence with this bank,for example i like to surf the internet. If i try and buy something, they respond very quickly and won't let the transancation go through because its a scam. Also just recently i was involved in what i thought was a legitimate business.That turned out after 3 months to be a scam as well.They refunded all my money which i am extremely grateful for.The staff are very friendly and always helpful.The only thing i can say i dislike is when they close the bank for an hour over lunch time.Their have been a couple of occasions when this has happened and i couldn't wait.Overall great bank to work with.
More NAB bank account customer reviewsThe Commonwealth Bank Awards Credit Card offers great benefits, particularly through the Qantas Awards program. Cardholders earn points that can be redeemed for flights, upgrades, and travel perks, making it an excellent choice for frequent Qantas flyers. However, accessing the Commbank Yelo Awards is frustrating, as it requires a savings account. This limitation feels restrictive for those who don’t want to link their credit card to an additional banking product. On the positive side, the app is exceptionally user-friendly. It’s intuitive and easy to navigate, allowing for seamless account management, points tracking, and spending monitoring. Commbank has clearly prioritized a smooth user experience. Additionally, the app feels secure to use. With features like biometric login and real-time alerts, I feel confident in the safety of my transactions. Overall, the Commonwealth Bank Awards Credit Card is a solid option for those looking for a great rewards program and a secure, user-friendly app. The restriction with Yelo Awards is a downside, but the overall value makes it a worthwhile choice for many users.
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My car was stolen and recovered within 24hrs with minor body damage -RAA advised that sharps testing was required and towed it from the police yard -Testing was negative but car returned extensively damaged and plates removed -I reported plates stolen as unrecovered. -My mechanic quoted $4200 to repair brakes and shocks -RAA assessor claims to see $12000 in estimated damage and recommended total loss -My mechanic is adamant that some of the damage "seen" was fabricated. -I requested a review which was rejected with an aggressive response in writing. -They recommended ACFA to lodge a complaint knowing that it is a min 3 month wait. -Total losses appear to be a business for RAA.
More RAA car insurance customer reviewsTaking out RAA insurance for our family holiday to Europe was made easy with RAA. We have 7 family members travelling and with COVID still bubbling away felt we needed the most comprehensive cover at the best price from someone we could trust. We asked friends, googled and did our research but in the end, this policy was the best and most importantly you can trust RAA.
Over the 50+ years I have had house insurance I have only ever had two claims with two different insurance companies for small amounts, just over $1,000 and both were rejected. I changed to Suncorp when I saw that they setup temporary offices in areas affected by cyclones, floods etc. At the same time, I saw where many claimants of other companies had their claims rejected, which still occurs today. Never have I read or seen disgruntled Suncorp customers. We have house and contents, comprehensive car and third party with Suncorp. We had a claim concerning the car and were amazed at the first-class service we received. It will always be Suncorp for me.
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My provider connected my gas within 1 day and the gas plans offered are the best on the market. I have had a bit of difficulty financially and my provider gave me some helpful information about grants available to me and allow me to pay in installments, which has helped a great deal. I'm so happy with their service.
A holistic banking experience that is smooth and seamless, Timely and accurate financial transactions that are effortless. Dealing with ANZ provides flexibility, convenience and ease, Smart apps and web tools making online assistance a breeze. Totally transparent with banking terms and terminology, Term deposits are managed efficiently and excellently. Reaching out to me in a timely manner upon request, Taking time to provide financial advice that are the best! Though choosing between banking options can be daunting, ANZ is always patient with information that's 100% enlightening. On-time transaction updates available through secure web presence, Instilling confidence in the technology's integrity, privacy and resilience. Cares for me as a customer with my banking and financial needs, Supporting my financial wellbeing with sound replies and speed!
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I was previously with the Queensland Teachers Credit Union, which merged with RACQ Bank. They have always been a great bunch of people to deal with, and have gone out of their way to help me when I've needed assistance. They found, through one of their services, a great car for us to buy, checked it mechanically, and loaned us the money for it at a very competitive rate. We had that car for five years. When I wanted a new car, they once again stepped in, cleared the car before recommending it, and made the loan / purchase process smooth and stress-free.
More RACQ Bank car loan customer reviewsExcellent customer service and low account fee's. I have been a Commonwealth Bank customer for over 15 years and will always be a Commonwealth Bank customer as I personally rate them better than the rest.
More Commonwealth Bank debit card customer reviewsMozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia.
We don't make subjective judgments, nor do advertisers influence our ratings.
Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.
