Commonwealth Bank personal loan reviews

Commonwealth Bank
Commonwealth Bank's overall rating for personal loans

(as rated by the Mozo community)

6.8 / 10

based on 2045 reviews

Price

Features

Customer service

Convenience

Trust

Featured personal loan from Commonwealth Bank

Recent Commonwealth Bank personal loan reviews

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   5 / 10

Bad

No comment they are crooks.

Full review

No comment they are crooks.

    Price   8 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   5 / 10

Less

Joseph, Victoria, reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   5 / 10

More professional

Could be a bit more helpful.

Full review

Could be a bit more helpful.

    Price   5 / 10

    Features   0 / 10

    Customer service   5 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Barbara, South Australia, reviewed 7 days ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   1 / 10

Disappointed with their service

I have been with my bank since I was in little school. Now I am 34 and when I asked for debt consolidation I thought they would help me but instead they got me a financial planner who did not have much to say at all. In the end it was just a...

Full review

I have been with my bank since I was in little school. Now I am 34 and when I asked for debt consolidation I thought they would help me but instead they got me a financial planner who did not have much to say at all. In the end it was just a massive waste of time.

    Price   1 / 10

    Features   2 / 10

    Customer service   3 / 10

    Convenience   2 / 10

    Trust   3 / 10

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Natasha, Victoria, reviewed 25 days ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Best bank I've been with

Great banking.

Full review

Great banking.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   9 / 10

Less

Derryn, Western Australia, reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Secured Car Loan (Fixed) personal loan review

Overall rating   10 / 10

Amazing

Helped me purchase a car.

Full review

Helped me purchase a car.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Shandelle, Queensland, reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Great

Because it's great dealing with commonwealth

Full review

Because it's great dealing with commonwealth

    Price   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Shandelle, Queensland, reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   9 / 10

Competitive, great customer service

The only bank that would give a person on Carer Payment a chance.

Full review

The only bank that would give a person on Carer Payment a chance.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Annette, Queensland, reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Student Unsecured Personal Loan (Variable) personal loan review

Overall rating   6 / 10

Pretty good

I need a loan for my family and college and CBA has been helpful.

Full review

I need a loan for my family and college and CBA has been helpful.

    Price   9 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   7 / 10

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Rl, New South Wales, reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Fantastic and trustworthy

Reliable, fast, quick and secure.

Full review

Reliable, fast, quick and secure.

    Price   3 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Georgia, Queensland, reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Student Unsecured Personal Loan (Variable) personal loan review

Overall rating   6 / 10

Nice

The rates are fairly priced but could be better.

Full review

The rates are fairly priced but could be better.

    Price   6 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

Rlratikah, New South Wales, reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank Secured Car Loan (Fixed) personal loan review

Overall rating   3 / 10

Need better assistance

I am not happy with the loan department. Been with the same bank for a lot of years and they have not been very helpful.

Full review

I am not happy with the loan department. Been with the same bank for a lot of years and they have not been very helpful.

    Price   6 / 10

    Features   3 / 10

    Customer service   6 / 10

    Convenience   5 / 10

    Trust   8 / 10

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Allan, New South Wales, reviewed 2 months ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   1 / 10

Bad

Would not recommend Commonwealth Bank to anyone.

Full review

Would not recommend Commonwealth Bank to anyone.

    Price   3 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   3 / 10

    Trust   1 / 10

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Joseph, Victoria, reviewed 2 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   2 / 10

Was not happy

I applied for a loan and had a machine ask me questions. A real person then started talking to me and started typing out questions for me to answer which I did not enjoy at all. They said it would take around 20 minutes but i ended up being on the...

Full review

I applied for a loan and had a machine ask me questions. A real person then started talking to me and started typing out questions for me to answer which I did not enjoy at all. They said it would take around 20 minutes but i ended up being on the line for over an hour so I just hung up.

    Price   2 / 10

    Features   2 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   2 / 10

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Ana, New South Wales, reviewed 2 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   0 / 10

Bad

They scam you into signing up then they charge you with all hidden rates.

Full review

They scam you into signing up then they charge you with all hidden rates.

    Price   3 / 10

    Features   1 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

John, New South Wales, reviewed 3 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

They have great customer service

I have always banked with Commonwealth and I am very satisfied with their services.

Full review

I have always banked with Commonwealth and I am very satisfied with their services.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Ivy, Queensland, reviewed 3 months ago

Commonwealth Bank

Commonwealth Bank Secured Car Loan (Fixed) personal loan review

Overall rating   7 / 10

Greatest

Their personal loan was very helpful in purchasing my new car.

Full review

Their personal loan was very helpful in purchasing my new car.

    Price   5 / 10

    Features   5 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Mark, Queensland, reviewed 3 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   3 / 10

Untrustworthy

They have a lot of hidden fees.

Full review

They have a lot of hidden fees.

    Price   4 / 10

    Features   4 / 10

    Customer service   4 / 10

    Convenience   3 / 10

    Trust   3 / 10

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Haley, Victoria, reviewed 3 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   9 / 10

Easy as

Easy to organise online.

Full review

Easy to organise online.

    Price   9 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   9 / 10

Less

Lance, Queensland, reviewed 3 months ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   8 / 10

Extremely helpful

I like banking with Commonwealth Bank because they are very helpful, especially if one is very late in the payment of a loan. I have recommended friends to change their banks to Commonwealth Bank.

Full review

I like banking with Commonwealth Bank because they are very helpful, especially if one is very late in the payment of a loan. I have recommended friends to change their banks to Commonwealth Bank.

    Price   4 / 10

Less

Maria, South Australia, reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   8 / 10

Extremely helpful

I like banking with Commonwealth Bank because they are very helpful, especially if one is very late in the payment of a loan. I have recommended friends to change their banks to Commonwealth Bank.

Full review

I like banking with Commonwealth Bank because they are very helpful, especially if one is very late in the payment of a loan. I have recommended friends to change their banks to Commonwealth Bank.

    Price   4 / 10

Less

Maria, Victoria, reviewed 4 months ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   7 / 10

Good loan and nice services

Good loan, very handy and good services.

Full review

Good loan, very handy and good services.

    Price   10 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Shuai, New South Wales, reviewed 9 months ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   1 / 10

Disappointing service for a customer of 30 years

I’ve been a member of Commonwealth Bank for 30 years. I got a personal loan 6 years ago & have tried to lower my interest rate from 19% & they agreed to drop 1% off. After another 7 months of payments (none missed) asked again if they could help...

Full review

I’ve been a member of Commonwealth Bank for 30 years. I got a personal loan 6 years ago & have tried to lower my interest rate from 19% & they agreed to drop 1% off. After another 7 months of payments (none missed) asked again if they could help by dropping the internet rate as I’m struggling & got told no.

    Price   2 / 10

    Features   1 / 10

    Customer service   3 / 10

    Convenience   8 / 10

    Trust   0 / 10

Less

Tracey, Victoria, reviewed 9 months ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   8 / 10

Great

I've been with Commonwealth for a while and I like them.

Full review

I've been with Commonwealth for a while and I like them.

    Price   9 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Andrew, New South Wales, reviewed 9 months ago

Commonwealth Bank

Commonwealth Bank Secured Car Loan (Fixed) personal loan review

Overall rating   6 / 10

Average bank

Just a little too expensive. Although I love the convenience and staff.

Full review

Just a little too expensive. Although I love the convenience and staff.

    Price   3 / 10

    Features   3 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

Brody, Victoria, reviewed 10 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   6 / 10

Fast, but high interest

Easy to apply and friendly, helpful service.

Full review

Easy to apply and friendly, helpful service.

    Price   7 / 10

    Features   4 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Te arohanui, Queensland, reviewed 10 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Personal loan comparisons on Mozo - rates updated daily

  • HSBC Unsecured Personal Loan (Fixed)

    HSBC Unsecured Personal Loan (Fixed)

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget

    interest rate

    8.50% p.a.to 16.99% p.a.

    comparison rate*

    9.06% p.a.to 17.53% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $5.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 8.50% would cost $37,379.76 including fees.

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget
    • Other benefits:
    • Upfront fee: $150
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Overall rating

    6.4

    Based on 19 HSBC personal loan reviews

    Need more information?
    Go to site

    More info

  • Australian Military Bank Unsecured Personal Loan - Excellent Credit (Variable)

    Australian Military Bank Unsecured Personal Loan - Excellent Credit (Variable)

    • A Variable Rate Personal Loan giving you flexibility, a competitive interest rate and fast approval
    • Tailored rates based on your personal credit history
    • Apply online. Redraw Facility

    interest rate

    7.88% p.a.to 18.82% p.a.

    comparison rate*

    8.72% p.a.to 20.22% p.a.based on $30,000
    over 5 years

    fees

    $100.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 7.88% would cost $37,094.22 including fees.

    • A Variable Rate Personal Loan giving you flexibility, a competitive interest rate and fast approval
    • Tailored rates based on your personal credit history
    • Apply online. Redraw Facility
    • Other benefits:
    • Upfront fee: $100
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $1,000.00
    • Maximum loan amount: $80,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    5.9

    Based on 33 Australian Military Bank personal loan reviews

    Need more information?
    Go to site

    More info

  • ANZ Unsecured Personal Loan (Fixed)

    ANZ Unsecured Personal Loan (Fixed)

    • A Fixed Personal Loan with terms from 1 to 7 years
    • 60 Sec. Response time
    • Borrow up to $50,000

    interest rate

    12.45% p.a.

    comparison rate*

    13.32% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 12.45% would cost $41,500.53 including fees.

    • A Fixed Personal Loan with terms from 1 to 7 years
    • 60 Sec. Response time
    • Borrow up to $50,000
    • Other benefits: ANZ Loan Protection Insurance available.
    • Upfront fee: $150
    • Monthly fee: $10.00
    • Exit fee: $300.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    6.9

    Based on 1149 ANZ personal loan reviews

    Need more information?
    Go to site

    More info

  • SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed)

    SocietyOne Unsecured Personal Loan - Excellent Credit (Fixed)

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees

    interest rate

    7.50% p.a.to 9.99% p.a.

    comparison rate*

    9.51% p.a.to 12.71% p.a.based on $10,000
    over 3 years

    fees

    $300.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 2 to 3 years. Representative example: a 3 year $10,000 loan at 7.50% would cost $11,498.24 including fees.

    • Low rates that reward your good credit
    • Apply online in minutes
    • No monthly or early repayment fees
    • Other benefits:
    • Upfront fee: $300
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 2 Years
    • Maximum loan term: 3 Years
    Overall rating

    4.0

    Based on 2 SocietyOne personal loan reviews

    Need more information?
    Go to site

    More info

  • NAB Personal Loan (Variable, Unsecured)

    NAB Personal Loan (Variable, Unsecured)

    • Borrow from $5,000 - $55,000
    • No fees for extra or early repayments
    • 12.69% is the headline rate. The headline rate is the rate that the majority of NAB personal loan customers will get

    interest rate

    12.69% p.a.to 18.69% p.a.

    comparison rate*

    13.56% p.a.to 19.53% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 12.69% would cost $41,420.45 including fees.

    • Borrow from $5,000 - $55,000
    • No fees for extra or early repayments
    • 12.69% is the headline rate. The headline rate is the rate that the majority of NAB personal loan customers will get
    • Other benefits: Headline rate displayed above, rates start as low as 10.69% based on credit history.
    • Upfront fee: $150
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $55,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    6.8

    Based on 831 NAB personal loan reviews

    Need more information?
    Go to site

    More info

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Want more? Compare all 199 personal loans in the Mozo comparison engine.

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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