Commonwealth Bank personal loan reviews

Good loan, very handy and good services.

Price   10 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I’ve been a member of Commonwealth Bank for 30 years. I got a personal loan 6 years ago & have tried to lower my interest rate from 19% & they agreed to drop 1% off. After another 7 months of payments (none missed) asked again if they could help by dropping the internet rate as I’m struggling & got told no.

Price   2 / 10

Features   1 / 10

Customer service   3 / 10

Convenience   8 / 10

Trust   0 / 10

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I've been with Commonwealth for a while and I like them.

Price   9 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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Just a little too expensive. Although I love the convenience and staff.

Price   3 / 10

Features   3 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   7 / 10

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Easy to apply and friendly, helpful service.

Price   7 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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It's okay.

Price   7 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   5 / 10

Trust   7 / 10

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Excellent

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Very good.

Price   8 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   9 / 10

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Commonwealth Bank is up there with their technology, love the online facilities.

Price   5 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   8 / 10

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We worked hard to fix our credit up for 9 months, with the last 5 months of the loan with nothing in the red except for 2 small overnight withdrawals that were fixed within minutes to hours. However, the bank refused us, not for equity but for the 2 small misconducts in recent days. We’ve taken our business to other services to see if we can refinance with them and we’ve got 3 offers! Commonwealth Bank can go, we’re done we’re moving all our business.

Price   6 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   0 / 10

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My needs are being met.

Price   8 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   7 / 10

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Reliable and they have online options that no other banks have.

Price   9 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   7 / 10

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Insurance payed, yet CommBank doesn't make payments when needed.

Price   4 / 10

Features   5 / 10

Customer service   3 / 10

Convenience   5 / 10

Trust   2 / 10

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High interest rate and no personal service

Price   4 / 10

Features   3 / 10

Customer service   5 / 10

Convenience   8 / 10

Trust   5 / 10

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Not as bad as other banks but they need more ATM facilities

Price   5 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   2 / 10

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Very happy with help and support at commonwealth bank

Price   9 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Get charged a late fee month after month but the bank does a auto deduction from my account

Price   2 / 10

Features   0 / 10

Customer service   3 / 10

Convenience   0 / 10

Trust   0 / 10

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They were ok untill I hadn’t heard from them for two days then they cancelled my application half way through because I had a credit card debt which I had made all the payments they asked for the last 12 months.

Price   7 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   4 / 10

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Staff need more training

Price   5 / 10

Features   3 / 10

Customer service   5 / 10

Convenience   6 / 10

Trust   4 / 10

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Best bank ever

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Need more flexible response to loan applications

Price   7 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   6 / 10

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Great bank, great service and wonderful staff. Helped me secure my 1st personal loan and explained everything thoroughly .

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

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The conditions are rigid. I am unable to do a re-draw or do additional payments.

Price   2 / 10

Features   0 / 10

Customer service   4 / 10

Convenience   0 / 10

Trust   0 / 10

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They have been supportive and made it easy as possible

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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It's really easy if you're an existing customer to set up and apply for a personal loan with Commonwealth. You get a near instant response, and its really easy to manage and see your loan in the Commonwealth App.

Price   4 / 10

Features   -1 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   10 / 10

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