Commonwealth Bank personal loan reviews

Commonwealth Bank
Commonwealth Bank's overall rating for personal loans

(as rated by the Mozo community)

7.3 / 10

based on 817 reviews

Price

Features

Customer service

Convenience

Trust

Featured personal loan from Commonwealth Bank

Recent Commonwealth Bank personal loan reviews

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   8 / 10

I am happy with this product.

My needs are being met.

Full review

My needs are being met.

    Price   8 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   7 / 10

Less

Heather (QLD), reviewed 1 day ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   10 / 10

Professional

Reliable and they have online options that no other banks have.

Full review

Reliable and they have online options that no other banks have.

    Price   9 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   7 / 10

Less

Jacquilyne (TAS), reviewed 2 days ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   4 / 10

Paying for insurance and not receiving any service

Insurance payed, yet CommBank doesn't make payments when needed.

Full review

Insurance payed, yet CommBank doesn't make payments when needed.

    Price   4 / 10

    Features   5 / 10

    Customer service   3 / 10

    Convenience   5 / 10

    Trust   2 / 10

Less

Michael (TAS), reviewed 3 days ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   5 / 10

Adequate but not great

High interest rate and no personal service

Full review

High interest rate and no personal service

    Price   4 / 10

    Features   3 / 10

    Customer service   5 / 10

    Convenience   8 / 10

    Trust   5 / 10

Less

Leonie (QLD), reviewed 10 days ago

Commonwealth Bank

Commonwealth Bank Secured Car Loan (Fixed) personal loan review

Overall rating   7 / 10

7 out of 10

Not as bad as other banks but they need more ATM facilities

Full review

Not as bad as other banks but they need more ATM facilities

    Price   5 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   2 / 10

Less

Chris (WA), reviewed 19 days ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Excellent

Very happy with help and support at commonwealth bank

Full review

Very happy with help and support at commonwealth bank

    Price   9 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jill (NSW), reviewed 19 days ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   0 / 10

No info

Get charged a late fee month after month but the bank does a auto deduction from my account

Full review

Get charged a late fee month after month but the bank does a auto deduction from my account

    Price   2 / 10

    Features   0 / 10

    Customer service   3 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Sean (QLD), reviewed 26 days ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   5 / 10

Not professional

They were ok untill I hadn’t heard from them for two days then they cancelled my application half way through because I had a credit card debt which I had made all the payments they asked for the last 12 months.

Full review

They were ok untill I hadn’t heard from them for two days then they cancelled my application half way through because I had a credit card debt which I had made all the payments they asked for the last 12 months.

    Price   7 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   4 / 10

Less

Alicia (NSW), reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   5 / 10

Average

Staff need more training

Full review

Staff need more training

    Price   5 / 10

    Features   3 / 10

    Customer service   5 / 10

    Convenience   6 / 10

    Trust   4 / 10

Less

Maria (NSW), reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Great

Best bank ever

Full review

Best bank ever

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Shannon (WA), reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   5 / 10

Misled by customer service officer to qualify for

Need more flexible response to loan applications

Full review

Need more flexible response to loan applications

    Price   7 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   6 / 10

Less

Fred (QLD), reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   9 / 10

Great bank and great service

Great bank, great service and wonderful staff. Helped me secure my 1st personal loan and explained everything thoroughly .

Full review

Great bank, great service and wonderful staff. Helped me secure my 1st personal loan and explained everything thoroughly .

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Sherry (VIC), reviewed about 1 month ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   0 / 10

I would keep away

The conditions are rigid. I am unable to do a re-draw or do additional payments.

Full review

The conditions are rigid. I am unable to do a re-draw or do additional payments.

    Price   2 / 10

    Features   0 / 10

    Customer service   4 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Jeffrey (QLD), reviewed about 2 months ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   10 / 10

Quick efficient reliable

They have been supportive and made it easy as possible

Full review

They have been supportive and made it easy as possible

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jennifer (QLD), reviewed 2 months ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   6 / 10

Easy to apply and keep track of

It's really easy if you're an existing customer to set up and apply for a personal loan with Commonwealth. You get a near instant response, and its really easy to manage and see your loan in the Commonwealth App.

Full review

It's really easy if you're an existing customer to set up and apply for a personal loan with Commonwealth. You get a near instant response, and its really easy to manage and see your loan in the Commonwealth App.

    Price   4 / 10

    Features   -1 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Ebony (NSW), reviewed 2 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   9 / 10

Friendly and and non-judgemental staff

Commonwealth Bank are great because they don't judge you or make it unnecessarily hard to get a loan. I received my first personal loan from them of $15,000 and I had nothing saved up myself, it was great and allowed me to do a lot.

Full review

Commonwealth Bank are great because they don't judge you or make it unnecessarily hard to get a loan. I received my first personal loan from them of $15,000 and I had nothing saved up myself, it was great and allowed me to do a lot.

    Price   -1 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Jennifer (VIC), reviewed 8 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Fantastic customer service

Always helpful, great professional advice.

Full review

Always helpful, great professional advice.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Aaron (QLD), reviewed 8 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Amazing customer service tailored products to suit

They have always been supportive when necessary. User friendly online banking and tailored products.

Full review

They have always been supportive when necessary. User friendly online banking and tailored products.

    Price   8 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Jaymilee (SA), reviewed 8 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Best customer service

I have been with Commonwealth Bank for about 17 years now and I have always had good service and they always offer the best solution for me.

Full review

I have been with Commonwealth Bank for about 17 years now and I have always had good service and they always offer the best solution for me.

    Price   8 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Adrian (QLD), reviewed 8 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   7 / 10

Overpriced interest rates for personal loans

The process to obtain my personal loan was straight-forward, however the interest rate accumulated over the years is rather expensive.

Full review

The process to obtain my personal loan was straight-forward, however the interest rate accumulated over the years is rather expensive.

    Price   2 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Amy (QLD), reviewed 9 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   8 / 10

Good for my family

I'm happy with Commonwealth Bank. They give us a fair go unlike other big banks.

Full review

I'm happy with Commonwealth Bank. They give us a fair go unlike other big banks.

    Price   6 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Ash (TAS), reviewed 9 months ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   9 / 10

Great service and friendly staff

Making a loan was very easy. The staff were very helpful and I'm pleased I went with them as my provider.

Full review

Making a loan was very easy. The staff were very helpful and I'm pleased I went with them as my provider.

    Price   8 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Paula (NSW), reviewed 10 months ago

Commonwealth Bank

Commonwealth Bank personal loan review

Overall rating   8 / 10

Extremely helpful

I like banking with Commonwealth Bank because they are very helpful, especially if one is very late in the payment of a loan. I have recommended friends to change their banks to Commonwealth Bank.

Full review

I like banking with Commonwealth Bank because they are very helpful, especially if one is very late in the payment of a loan. I have recommended friends to change their banks to Commonwealth Bank.

    Price   4 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Maria (VIC), reviewed 11 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Great customer service

I have dealt with Commonwealth Bank for 36 years and recently got personal loan from them. I think they are great and very helpful.

Full review

I have dealt with Commonwealth Bank for 36 years and recently got personal loan from them. I think they are great and very helpful.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Debbie (TAS), reviewed 11 months ago

Commonwealth Bank

Commonwealth Bank Unsecured Personal Loan (Variable) personal loan review

Overall rating   10 / 10

Great service

I've been with Commonwealth Bank for years and I've never had any problems. The staff are so friendly and you aren't considered just a number when having your queries dealt with by them.

Full review

I've been with Commonwealth Bank for years and I've never had any problems. The staff are so friendly and you aren't considered just a number when having your queries dealt with by them.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Erica (VIC), reviewed about 1 year ago

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Personal loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    Harmoney Unsecured Personal Loan (Fixed)

    Harmoney Unsecured Personal Loan (Fixed)

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate

    interest rate

    6.99% p.a.to 26.95% p.a.

    comparison rate*

    7.69% p.a.to 28.21% p.a.based on $30,000
    over 5 years

    fees

    $500.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,133.67 including fees.

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate
    • Other benefits:
    • Upfront fee: $500
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $70,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2016

    RateSetter Unsecured Personal Loan (Fixed)

    RateSetter Unsecured Personal Loan (Fixed)

    • Low rates for borrowers with good credit
    • 1 min rate estimate, simple online application
    • No exit fees, no early repayment fees

    interest rate

    8.16% p.a.

    comparison rate*

    8.67% p.a.based on $10,000
    over 3 years

    fees

    $75.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 3 year $10,000 loan at 8.16% would cost $11,382.68 including fees.

    • Low rates for borrowers with good credit
    • 1 min rate estimate, simple online application
    • No exit fees, no early repayment fees
    • Other benefits:
    • Upfront fee: $75
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $2,001.00
    • Maximum loan amount: $45,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • Featured product

     

    Latitude Low Rate Personal Loan (Fixed, Secured)

    Latitude Low Rate Personal Loan (Fixed, Secured)

    • Available to new Latitude personal loan customers only
    • Applicants must be mortgage holders or homeowners
    • Applicants need an excellent credit score to apply

    interest rate

    10.99% p.a.

    comparison rate*

    12.21% p.a.based on $30,000
    over 5 years

    fees

    $250.00upfront
    and
    $13.00/month

    Go to site

    More info

    Terms from 2 to 7 years. Representative example: a 5 year $30,000 loan at 10.99% would cost $40,307.39 including fees.

    • Available to new Latitude personal loan customers only
    • Applicants must be mortgage holders or homeowners
    • Applicants need an excellent credit score to apply
    • Other benefits:
    • Upfront fee: $250
    • Monthly fee: $13.00
    • Exit fee: $150.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $20,000.00
    • Maximum loan amount:
    • Minimum loan term: 2 Years
    • Maximum loan term: 7 Years
    Overall rating

    4.4

    Based on 63 Latitude personal loan reviews

    Need more information?
    Go to site

    More info

  • St.George Secured Personal Loan (Fixed)

    St.George Secured Personal Loan (Fixed)

    • Fast online application, submit and receive a response in 60 seconds
    • Fliexible loan terms
    • Borrow from $2K to $80K

    interest rate

    8.49% p.a.

    comparison rate*

    9.60% p.a.based on $30,000
    over 5 years

    fees

    $195.00upfront
    and
    $12.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 8.49% would cost $37,836.08 including fees.

    • Fast online application, submit and receive a response in 60 seconds
    • Fliexible loan terms
    • Borrow from $2K to $80K
    • Other benefits:
    • Upfront fee: $195
    • Monthly fee: $12.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $2,000.00
    • Maximum loan amount: $80,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Overall rating

    7.6

    Based on 141 St.George personal loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Unsecured Personal Loan (Fixed)

    HSBC Unsecured Personal Loan (Fixed)

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget

    interest rate

    9.50% p.a.to 15.99% p.a.

    comparison rate*

    10.06% p.a.to 16.53% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $5.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 9.50% would cost $38,253.35 including fees.

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget
    • Other benefits:
    • Upfront fee: $150
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Overall rating

    7.0

    Based on 4 HSBC personal loan reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 193 personal loans in the Mozo comparison engine.

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are for the amounts and terms quoted, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans, and apply only to these examples. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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