Very uncompetitive interest rates. 17% is way too high compared to other lenders.
We have always without fail, my husband and I, been treated with so much respect and exceptional customer service and this was when we opened the account to when we first got loans for our cars. The bank was so excited for us and asked us our goals and dreams. So personal and valued us.
Ease of contact, all done online, fantastic service and ongoing back up if needed.
I only like this bank because I've been with them since childhood and haven't had the heart to leave. Pros the app is amazing. Con not a lot of physical banks around.
Commbank recently waived my fees as I was on maternity leave and had a delay with some payments.
Good customer service. Done via email and internet banking. Answered any questions fast if anything come up. The rate wasn't as competitive as I thought but overall was easy enough to get the loan and pay off. Hassle free.
Overall - fantastic and a package bank.
It was quite difficult to get a loan, took about two weeks and the rates aren't as good as a lot of other banks.
They've been very helpful during Covid when I've needed assistance.
Best loan ever, can take out money paid in, best in Australia. No problems all good!
The interest rate is higher compared to other banks. They are not flexible to meet their competitors. They do not offer to increase loan amounts or reduce rates.
The people in the bank themselves are real people that have the knowledge to help quickly and efficiently. The wait times on the phone call centres are atrocious!
I had a great experience using Commonwealth Bank for my personal loan. From my application through to the final payment they were accessible and helpful.
I love Commonwealth because of their great customer service. I have always been with Commonwealth and they are constantly kind and give you great advice. I got my personal loan with them as well which was the first loan I had. I was very stressed as I was consolidating loans and they helped me so much and reassured me that it would all be fine. If anyone is looking for a bank that will constantly support you this is the bank! Thank you commonwealth for all of the help you have given me, I will always be a loyal customer.
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Terms from 2 to 7 years. Representative example: a 5 year $30,000 loan at 6.95% would cost $35,599.71 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 6.75% would cost $35,580.23 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.75% would cost $35,190.18 including fees.
5 year term only. Representative example: a 5 year $30,000 loan at 7.99% would cost $36,488.90 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.99% would cost $35,820.67 including fees.
WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
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