Mozo peoples choice awards 2025

Mozo People’s Choice Awards for Banking 2025

We surveyed thousands of Aussies to find out their opinion on how well their banking providers are living up to their expectations across a range of areas from trustworthiness through to customer service. Check out the honours list for 2025 and who Aussies deemed as their most preferred banking providers.

Customer Satisfaction - Credit Cards

Customer Satisfaction - Home Loans

Excellent Customer Service

Highly Trusted

Internet Banking Experience

Mobile Banking Experience

Most Recommended

Outstanding Customer Satisfaction


Whether you prefer more traditional ways of banking or digital banking; finding the right organisation for everyday banking, acquiring a loan or taking out a credit card, is imperative if you want to get more bang for your buck.“

Banks come in all shapes and sizes, each with their own set of products and services that appeal to the varying needs of Australians nationwide,” said Peter Marshall, Mozo People’s Choice Awards adjudicator.

“In this year’s awards, we surveyed 4,009 Australians about their banks and received 6,518 responses on how well they were living up to their expectations as customers. And of the 87 banks that were considered for these awards, these are the People’s Choice for 2025.”

For more details read our methodology report.