Mozo peoples choice awards 2024

Mozo People’s Choice Awards for International Money Transfers 2024

Sending money overseas is commonplace these days and to find out how well International Money Transfer providers are living up to their customer expectations across a range of areas including Value for Money, Transfer Speed and Customer Service we surveyed over 1,500 Aussies to find out their opinion.

Excellent Customer Service

Most Recommended

Outstanding Customer Satisfaction

Transfer Experience

Transfer Speed

Value for Money


When it comes to sending money internationally Australians have a lot of choice, from day to day banking institutions to specialist service providers that deal with foreign currency exchange 24/7. This means that finding a provider that is going to make transferring money easy as well as cost effective for you, is vital.  

“Whether you are sending money internationally regularly to friends or family or you just want to make a single one off transaction, getting value for money on the exchange rate and fees that you pay can mean a big difference to your bank account balance,” said Peter Marshall, Mozo People’s Choice Awards adjudicator.

“There were six award categories for international money transfers in this year’s Mozo People’s Choice Awards ranging from value for money to transfer speed. And of the 61 providers up for contention, according to its customers Wise outshone the rest.”

Wise logo

Wise People’s Choice Awards 2024

Outstanding Customer Satisfaction Value for Money Transfer Experience Transfer Speed Excellent Customer Service Most Recommended
Outstanding%20 customer%20 satisfaction 2024 Value%20for%20 money 2024 Transfer%20 experience 2024 Transfer%20 speed 2024 Excellent%20 customer%20 service 2024 Most%20 recommended 2024

Wise was launched in 2011 with the vision of making international money transfers cheap, fair and simple. Judging from the results in this year’s Mozo People’s Choice Awards with a clean sweep in all categories, it is living up to its vision. Today, Wise helps millions of people and businesses manage their money across the world. 

Whether you’re sending or receiving money internationally, Wise says it endeavours to be as transparent as possible. It shows fees and exchange rate upfront so you’ll always see the total cost upfront. If speed of transfer is important, on some of its most popular routes Wise can send your money in a day as a same day transfer or on some routes instantly, though there are instances when this might not be possible but they will alert you so that you can track the transfer end-to-end. 

This year, Wise took out a clean sweep, claiming awards in every one of the six categories in the Mozo People's Choice Awards for International Money Transfers.

Revolut logo

Revolut People’s Choice Awards 2024

Outstanding Customer Satisfaction Value for Money Transfer Experience Transfer Speed Most Recommended
Outstanding%20 customer%20 satisfaction 2024 Value%20for%20 money 2024 Transfer%20 experience 2024 Transfer%20 speed 2024 Most%20 recommended 2024

Revolut has revolutionised the way Australians manage their finances, offering innovative solutions for international money transfers and beyond. With a focus on customer satisfaction and value, Revolut provides a range of services to meet the diverse needs of their customers, including seamless international money transfers.

Whether you're sending money to family overseas or conducting business transactions globally, Revolut ensures a fast and efficient transfer experience. With competitive rates and lightning-fast transfer speeds, Revolut makes it easy to send money anywhere in the world.

This year, Revolut has been honoured with multiple awards in the Mozo People's Choice Awards for International Money Transfers, including Outstanding Customer Satisfaction, Value for Money, Transfer Experience, Transfer Speed, and Most Recommended.

Commonwealth Bank logo

Commonwealth Bank People’s Choice Awards 2024

Transfer Experience Excellent Customer Service
Transfer%20 experience 2024 Excellent%20 customer%20 service 2024

Commonwealth Bank has been a trusted leader in Australian banking for decades, providing reliable solutions for international money transfers and beyond. With a focus on delivering exceptional customer service and seamless transfer experiences, Commonwealth Bank offers a range of services to meet the diverse needs of their customers.

Whether you're sending money overseas for personal reasons or conducting business transactions globally, Commonwealth Bank ensures a smooth and efficient transfer process. With user-friendly platforms and dedicated support teams, Commonwealth Bank makes international money transfers hassle-free.

This year, Commonwealth Bank has been recognised with prestigious awards in the Mozo People's Choice Awards for International Money Transfers, including Transfer Experience and Excellent Customer Service.

Westpac logo

Westpac People’s Choice Awards 2024

Excellent Customer Service
Excellent%20 customer%20 service 2024

Westpac has been a cornerstone of the Australian banking landscape for generations, providing trusted financial solutions to customers nationwide. With a commitment to excellence and innovation, Westpac offers a range of services to meet the diverse needs of their customers, including international money transfers.

Whether you're sending money to loved ones overseas or conducting business transactions globally, Westpac promises a seamless and secure transfer process. With competitive rates and reliable service, Westpac makes it easy to send money wherever it needs to go.

This year, Westpac has been honoured with a prestigious award for Excellent Customer Service in the Mozo People's Choice Awards for International Money Transfers.

FAQs

How many IMT providers were considered for the Mozo People’s Choice Awards?

There were 61 IMT providers that competed head to head for the 2024 awards.  To find out who qualified see our methodology report.

How did you determine the winners for each IMT Award?

1,506 Australians were surveyed in the IMT category. In each category, all providers who received at least 30 responses were eligible. The judges then ranked providers in order by average rating, and then determined an appropriate cut-off point to separate winners from the rest. More information can be found in our Mozo People’s Choice Awards methodology report.

What’s the best IMT provider?

Finding the right IMT provider really depends on your personal circumstances For instance, you may require a fast transfer, on-going transfers or are on a tight budget and need the best value. The Mozo People’s Choice Award winner is a great starting point for you to compare providers, with existing customers rating Wise the most popular for things like customer service, transfer speed and value for money.

I work for the winning platform. How can we promote our award win?

Well done! We have a range of promotional options available, please get in touch with our account management team.