People's Choice Award 2018
Forget industry awards where the industry scratch each other’s backs. Mozo presents the People’s Choice Awards, based on real customer reviews.
Check out the winnersLooking for a better gas deal or wanting to switch gas providers? You can read the latest gas reviews from the Mozo community here. Get the inside scoop on pricing, billing through to customers service.
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Fairly cheap gas for today's prices.
Fairly cheap gas for today's prices.
Amber (VIC), reviewed 4 months ago
Only offer better rates/discounts if you ring. I'm disappointed they won't offset gas bill against our electricity bills which are always high in credit. We have solar power, on a very good rebate rate.
Only offer better rates/discounts if you ring. I'm disappointed they won't offset gas bill against our electricity bills which are always high in credit. We have solar power, on a very good rebate rate.
Shirley (VIC), reviewed 4 months ago
Awesome to deal with. Also I'm happy to have both my gas and electricity with them.
Awesome to deal with. Also I'm happy to have both my gas and electricity with them.
Donna (SA), reviewed 4 months ago
Elizabeth (VIC), reviewed 4 months ago
I did not appreciate the rudeness and think they are bad.
I did not appreciate the rudeness and think they are bad.
Carrol (VIC), reviewed 4 months ago
Elizabeth (WA), reviewed 5 months ago
Great customer service
Great customer service
Melanie (QLD), reviewed 5 months ago
Horrible customer service. Harassing phone calls numerous times a day. They didn't even bother telling me about the bonus to sign up with them. They are liars. Bills are a confusing mess. Tried to trick me into a higher repayment plan. Prices are...
Horrible customer service. Harassing phone calls numerous times a day. They didn't even bother telling me about the bonus to sign up with them. They are liars. Bills are a confusing mess. Tried to trick me into a higher repayment plan. Prices are a joke!
Renae (VIC), reviewed 7 months ago
I think they are expensive but are very competent . They deliver what they promise and are professional.
I think they are expensive but are very competent . They deliver what they promise and are professional.
Anne marie (VIC), reviewed 12 months ago
Good competition provided with them being the only supplier available in WA. Easy to setup and continuously have free signup bonus for customers. Easy to transition.
Good competition provided with them being the only supplier available in WA. Easy to setup and continuously have free signup bonus for customers. Easy to transition.
Julian (WA), reviewed 12 months ago
They adhere to our standards and are always reliable to do what is to be done. The only con I can think of is how sometimes the staff aren't friendly or seem like they don't want to be doing what they are doing.
They adhere to our standards and are always reliable to do what is to be done. The only con I can think of is how sometimes the staff aren't friendly or seem like they don't want to be doing what they are doing.
Jackson (VIC), reviewed 12 months ago
Great company to be with. Great rewards program.
Great company to be with. Great rewards program.
Sheree (NSW), reviewed 12 months ago
Competitive pricing and great customer support.
Competitive pricing and great customer support.
Ritu (WA), reviewed 12 months ago
They've never given me any trouble and have been fair when I've needed an extension paying for a bill. Staff are friendly and any issues were resolved rapidly.
They've never given me any trouble and have been fair when I've needed an extension paying for a bill. Staff are friendly and any issues were resolved rapidly.
Philippa (VIC), reviewed 12 months ago
It is convenient to have gas and electricity with the same provider.
It is convenient to have gas and electricity with the same provider.
David (NSW), reviewed 12 months ago
Easy to sign up with, friendly staff ,all questions are answered promptly and bills are easy to read and understand.
Easy to sign up with, friendly staff ,all questions are answered promptly and bills are easy to read and understand.
Susan (QLD), reviewed 12 months ago
I like this provider because they are reliable and you can be assured that they follow through with the product they supply. I have not in 22 years been without this gas supply. We use it primarily for cooking and hot water provision which is...
I like this provider because they are reliable and you can be assured that they follow through with the product they supply. I have not in 22 years been without this gas supply. We use it primarily for cooking and hot water provision which is essential on both fronts.
Maria (WA), reviewed 12 months ago
I live in Western Australia and we don't have a choice when it comes to our energy providers. In saying that, Alinta Energy do what they are meant to do such as (supplying my household with gas), and I have never had an issue with them. I have no...
I live in Western Australia and we don't have a choice when it comes to our energy providers. In saying that, Alinta Energy do what they are meant to do such as (supplying my household with gas), and I have never had an issue with them. I have no idea if they are competitive or not as I literally have nothing to compare them to. The only complaint I have is about their website. If I want to see my account balance with them, I have to navigate through several other pages, which is really only a minor inconvenience, but still a bit of a pain.
Haley (WA), reviewed 12 months ago
After I found out that I was not receiving a concession as a pensioner, I got in touch with the provider and they reimbursed me the discount I should have received.
After I found out that I was not receiving a concession as a pensioner, I got in touch with the provider and they reimbursed me the discount I should have received.
Belinda (VIC), reviewed 12 months ago
This is the first and only gas provider I have been with. Sign up was very easy, customer service was great. Very easy company to deal with.
This is the first and only gas provider I have been with. Sign up was very easy, customer service was great. Very easy company to deal with.
Shantelle (WA), reviewed 12 months ago
To be honest, they are average overall. We did have an increase in energy billing last month which was surprising but overall installation was incredibly fast and they respected our property. No issues thus far.
To be honest, they are average overall. We did have an increase in energy billing last month which was surprising but overall installation was incredibly fast and they respected our property. No issues thus far.
Lara jane (WA), reviewed 12 months ago
Cheaper than the alternative provider, Alinta gas. No issues with billing and easy to make a switch.
Cheaper than the alternative provider, Alinta gas. No issues with billing and easy to make a switch.
Larna (WA), reviewed 12 months ago
This energy provider is always available; I have never lost connection.
This energy provider is always available; I have never lost connection.
Louis (WA), reviewed 12 months ago
We're on Kleenheat LPG tanks for my brother's glasshouse and down the back of the property and supply is reliable and refilled before we ever run out.
We're on Kleenheat LPG tanks for my brother's glasshouse and down the back of the property and supply is reliable and refilled before we ever run out.
Edward (WA), reviewed 12 months ago
They don't have flexible delivery days/times for gas bottles. However service over the phone is pretty good.
They don't have flexible delivery days/times for gas bottles. However service over the phone is pretty good.
Patryce (QLD), reviewed 12 months ago
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Forget industry awards where the industry scratch each other’s backs. Mozo presents the People’s Choice Awards, based on real customer reviews.
Check out the winnersMozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.
We don't make subjective judgments, nor do advertisers influence our ratings.
Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.
