Petplan award-winning pet insurance 2020

Person lying on bed with pet dog. There is a graphic of Mozo Experts Choice 2020 award badge for Pet Insurance in the corner.

If you’re worried about your furry friend’s health, pet insurance provider Petplan could set your mind at ease with its insurance policy that covers your dog or cat for life. 

Petplan’s Covered for Life Ultimate policy has just won the Mozo Experts Choice Award for Exceptional Quality Pet Insurance, for the second year in a row!

“Exceptional quality pet insurance offered by providers like Petplan isn’t just about first-class protection,” Mozo’s expert judge, Peter Marshall said. “It’s also about cover that you’re more likely to use and get a full benefit from if your pet ever gets really sick.”

About Petplan

Petplan is a pet insurance company that has insured 1.5 million pets around the world. First established in the UK in 1976, Petplan was introduced to the Australian market in 2004, when Doug and Gwen Ford, two pet lovers and members of the dog showing community, bought the naming rights and set up the company here.

Unlike many other insurance providers, Petplan's sole focus is on pets. Its policies are underwritten by HDI Global Speciality SE-Australia. 

Petplan’s award-winning pet insurance policy

As Petplan’s most comprehensive level of cover, Covered for Life Ultimate snatched up an Exceptional Quality Pet Insurance award at this year’s Mozo Experts Choice Awards

Petplan scored especially well in terms of annual benefit limit. Under a Covered for Life Ultimate policy, you can claim up to $20,000 a year for dogs and $15,000 a year for cats, on eligible veterinary bills for the treatment of injuries, accidents or illness.

This policy also comes with loads of other benefits to give you extra peace of mind about your furry companion, including: 

  • Alternative or complementary treatment, up to $4,000 
  • Death from illness, up to $2,000
  • Death from injury, up to $2,000
  • Loss by theft or straying, up to $2,000

Planning a trip with your pet? You’ll also be covered for a range of costs and potential mishaps while travelling, including: 

  • Boarding fees, up to $2,000
  • Holiday cancellation, up to $2,000 
  • Quarantine expenses and loss of documents, up to $1,000
  • Emergency repatriation, up to $500

As with insurance of any kind, you should read the Product Disclosure Statement (PDS) and double-check the fine print before taking out a policy, just so you’re clear on what is included and excluded. The PDS can be easily found on Petplan’s website, but here are a few details to pay attention to: 

  • Petplan doesn’t cover any pre-existing conditions or illness that begins in the first 21 days of cover. In other words, if your dog or cat was already sick before you took out a policy with Petplan or if they became sick during the 21-day waiting period, you won't be able to claim any money for treatment of that sickness.
  • Once your pet turns 8 years old (or once it turns 5 years old for select breeds), you’ll no longer be able to claim cover if they pass away due to an illness or disease. 
  • Petplan won’t cover any treatment for dental disease if you’ve failed to take care of your pet’s oral health, either by not getting their teeth examined within the 12 months before the illness or by not carrying out any treatment that the vet recommended. So be sure to take your pet to the vet for those annual dental check-ups (including vaccinations)! 

Keep in mind that you’ll be required to pay a non-refundable excess for claims under this policy and that you’ll need to renew the policy once every 12 months without a break to ensure your pet is covered for life. 

What are the Mozo Experts Choice Awards? 

Ever wondered which pet insurance policies offer great value features to Aussies and their pets? 

The Mozo Experts Choice Awards provides us with a platform to highlight products in the market that our in-house team of experts have assessed to be exceptional in quality or value. These Awards are run annually, while the Pet Insurance category is a new addition this year. 

Our expert judges have poured in hours of research, using objective verifiable facts, calculations and analysis to find top-notch pet insurance policies in Australia. 

Curious about which other pet insurance providers have won this year? Head over to the Mozo Experts Choice Awards 2020 for a full list of winners.