based on 36 Homestar banking product reviews as rated by Mozo community

Homestar home loans

Homestar Finance is a non-bank lender which has been lending to thousands of Aussies since 2004. It’s based online, which means the money it saves on overhead costs can be passed onto borrowers in the form of competitive rates and flexible loan options.

Homestar also has a number of awards under its belt, most recently racking up four wins in the 2021 Mozo Experts Choice Home Loan Awards in the Low Cost, Offset and Investor Home Loan categories. So whether you’re a first home buyer or a seasoned investor, you’ll find a stellar mortgage deal at Homestar.

What home loans do Homestar offer?

Rates and fees verified as correct at 20 September, 2021. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

Opt for a fixed rate home loan from Homestar and you’ll be able to borrow between $150,000 to $1,000,000 and up to 90% of the value of the property you’re buying (just make sure you leave room in your budget for the valuation and legal fees). There’s also a great range of flexible features on offer, like fee-free extra repayments up to $20,000 p.a. and the use of the 100% offset account. To tailor your loan to your needs, you can choose between a weekly, fortnightly or monthly repayment schedule, and you can also split your mortgage between a fixed and variable rate to get the best of both worlds.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

2.59% p.a.

2.39% p.a.

$0.00

$515

2.69% p.a.

2.49% p.a.

$0.00

$515

2.29% p.a.

2.09% p.a.

$0.00

$515

2.39% p.a.

2.12% p.a.

$0.00

$515

p.a.

n/a

$395.00 yearly

$515

2.89% p.a.

2.70% p.a.

$0.00

$515

2.59% p.a.

2.39% p.a.

$0.00

$515

p.a.

n/a

$395.00 yearly

$515

Variable Rate Home Loans

There are a couple of different variable rate mortgage options available from Homestar, which all come with legal and valuation fees - but the good news is no application fees apply. With the variable rate offers you'll enjoy some great features like unlimited free extra repayments and free online redraws to help you pay off your mortgage faster. Plus, you'll also gain access to a full offset account to help keep interest costs low.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

1.99% p.a.

2.02% p.a.

$0.00

$515

2.09% p.a.

2.12% p.a.

$0.00

$515

2.39% p.a.

2.42% p.a.

$0.00

$515

1.89% p.a.

1.92% p.a.

$0.00

$515

1.99% p.a.

2.02% p.a.

$0.00

$515

1.79% p.a.

1.84% p.a.

$0.00

$910

2.49% p.a.

2.52% p.a.

$0.00

$515

2.19% p.a.

2.22% p.a.

$0.00

$515

2.59% p.a.

2.62% p.a.

$0.00

$515

2.29% p.a.

2.32% p.a.

$0.00

$515

Homestar home loan features in a glance

Repayment Icon

Repayment flexibility

Get the timing right on your mortgage by choosing a monthly, fortnightly or weekly repayment schedule.

Repayment Icon

Extra repayments

Pay off your Homestar mortgage sooner by making fee-free extra repayments. Just remember that while these additional repayments are unlimited on variable rate options, they’ll be capped at $20,000 p.a. for fixed rate home loans.

Rate icon

Split rate option

Can’t decide between the certainty of a fixed rate and the flexibility of a variable one? Why not split your Homestar home loan and have both?

Offset icon

Offset account

Opt for a Variable Rate Loan from Homestar, and you'll get full use of a 100% offset account to help keep your mortgage as affordable as possible. 

How are Homestar home loans rated?

Mozo users have rated Homestar home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
Homestar home loans
Overall
Price
Features
Customer service
Convenience
Trust

36 Reviews

Recent Homestar home loan reviews

Homestar Home Loan
Overall 3/10
Cannot answer simple questions

I'm not even a customer yet and it was just painful trying to get information form them. Their website isn't accurate and when you as their customer service team anything that is super basic it's met with a request for your phone for the hard sell. Why organise for someone to call me when we haven't even established something as basic as wether they do construction loans or not.

Read full review

I'm not even a customer yet and it was just painful trying to get information form them. Their website isn't accurate and when you as their customer service team anything that is super basic it's met with a request for your phone for the hard sell. Why organise for someone to call me when we haven't even established something as basic as wether they do construction loans or not.

Price
10/10
Customer service
2/10
Convenience
1/10
Less
Daboid, New South Wales, reviewed 2 months ago
Homestar Home Loan
Overall 1/10
Terrible Customer Service

I am looking to refinance existing investment loans and reached out. I had a few email exchanges and an initial interview was arranged with customer service representative. There were some confusions and I had to deal with two separate customer service reps in parallel. Everything stopped following initial interview. The last message I received said: "Apologies for the delay, however I haven’t heard back yet from management, please bear with us. If not this week I will get back to you early next week." I chased many times following this email but all my emails were ignored. Homestar Finance appear to offer good rates but customer service is the worst I have experienced. If initial interaction with them are so poor then I dread to think how they are when someone secures a loan with them. Waste of time and not professional.

Read full review

I am looking to refinance existing investment loans and reached out. I had a few email exchanges and an initial interview was arranged with customer service representative. There were some confusions and I had to deal with two separate customer service reps in parallel. Everything stopped following initial interview. The last message I received said: "Apologies for the delay, however I haven’t heard back yet from management, please bear with us. If not this week I will get back to you early next week." I chased many times following this email but all my emails were ignored. Homestar Finance appear to offer good rates but customer service is the worst I have experienced. If initial interaction with them are so poor then I dread to think how they are when someone secures a loan with them. Waste of time and not professional.

Customer service
1/10
Less
Brent, New South Wales, reviewed 2 months ago
Homestar Home Loan
Overall 1/10
Bad customer service

There no app for customer to use. And when I use the website to log in. I could never get the verification code to send to my phone. So I can’t log in. Called the customer service. The service representative is really impatient. Terrible customer service.

Read full review

There no app for customer to use. And when I use the website to log in. I could never get the verification code to send to my phone. So I can’t log in. Called the customer service. The service representative is really impatient. Terrible customer service.

Price
9/10
Features
4/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Charlie, Victoria, reviewed 3 months ago
Homestar Star Classic Fixed Home Loan
Overall 1/10
Avoid.

Terrible customer service and incompetent staff.

Read full review

Terrible customer service and incompetent staff.

Customer service
1/10
Convenience
1/10
Trust
1/10
Less
John, Western Australia, reviewed 5 months ago
Homestar Home Loan
Overall 1/10
They leave you exhausted, % rate is not worth it.

I was working with a worker but absolutely slow and dependent on his Manager who in my opinion has no idea, failed to see what is important. Led me along to believe everything is OK. Made my wife and I jump through hoops, it started to make us feel whether we deserve a loan. The communication with this company is appalling. You cannot call them and expect to talk to the person your dealing with. I think this company is slow to respond and really don't understand the customer. We decided to go with another Finance Institution and it was such a relief compared to Homestar and it really showed how different Homestar works. I really believe after dealing with them they are in the Dark ages.

Read full review

I was working with a worker but absolutely slow and dependent on his Manager who in my opinion has no idea, failed to see what is important. Led me along to believe everything is OK. Made my wife and I jump through hoops, it started to make us feel whether we deserve a loan. The communication with this company is appalling. You cannot call them and expect to talk to the person your dealing with. I think this company is slow to respond and really don't understand the customer. We decided to go with another Finance Institution and it was such a relief compared to Homestar and it really showed how different Homestar works. I really believe after dealing with them they are in the Dark ages.

Price
7/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Christopher, Queensland, reviewed 3 months ago

What do you need to apply for a Homestar home loan?

If you’ve decided a Homestar home loan is the one for you, then it's time to pick up the phone. There are no brick and mortar branches to visit and no online application, so over the phone it is. Either you can give them a call, or enquire online and have them call you back. 

Before you dial, make sure you have a few details handy, including:

  • Your income
  • Current debts and loans
  • Available credit limits (e.g. from credit cards)
  • How much you would like to borrow

Home loan quick links