5.6 / 10

based on 31 Homestar reviews as rated by Mozo community

Homestar home loans

Homestar Finance is a non-bank lender which has been lending to thousands of Aussies since 2004. It’s based online, which means the money it saves on overhead costs can be passed onto borrowers in the form of competitive rates and flexible loan options.

Homestar also has a number of awards under its belt, most recently racking up four wins in the 2020 Mozo Experts Choice Awards in the low cost, offset and investor categories. So whether you’re a first home buyer or a seasoned investor, you’ll find a stellar mortgage deal at Homestar.

What home loans do Homestar offer?

Rates and fees verified as correct at 21 June, 2021. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

Opt for a fixed rate home loan from Homestar and you’ll be able to borrow between $150,000 to $1,000,000 and up to 90% of the value of the property you’re buying (just make sure you leave room in your budget for the valuation and legal fees). There’s also a great range of flexible features on offer, like fee-free extra repayments up to $20,000 p.a. and the use of the 100% offset account. To tailor your loan to your needs, you can choose between a weekly, fortnightly or monthly repayment schedule, and you can also split your mortgage between a fixed and variable rate to get the best of both worlds.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

p.a.

n/a

$395.00 yearly

$515

p.a.

n/a

$395.00 yearly

$515

Variable Rate Home Loans

There are a couple of different variable rate mortgage options available from Homestar, which all come with legal and valuation fees - but the good news is no application fees apply. With the variable rate offers you'll enjoy some great features like unlimited free extra repayments and free online redraws to help you pay off your mortgage faster. Plus, you'll also gain access to a full offset account to help keep interest costs low.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

2.14% p.a.

2.19% p.a.

$0.00

$515

2.49% p.a.

2.54% p.a.

$0.00

$515

2.04% p.a.

2.09% p.a.

$0.00

$515

1.79% p.a.

1.84% p.a.

$0.00

$910

2.74% p.a.

2.77% p.a.

$0.00

$515

2.44% p.a.

2.47% p.a.

$0.00

$515

Homestar home loan features in a glance

Repayment Icon

Repayment flexibility

Get the timing right on your mortgage by choosing a monthly, fortnightly or weekly repayment schedule.

Repayment Icon

Extra repayments

Pay off your Homestar mortgage sooner by making fee-free extra repayments. Just remember that while these additional repayments are unlimited on variable rate options, they’ll be capped at $20,000 p.a. for fixed rate home loans.

Rate icon

Split rate option

Can’t decide between the certainty of a fixed rate and the flexibility of a variable one? Why not split your Homestar home loan and have both?

Offset icon

Offset account

Opt for a Variable Rate Loan from Homestar, and you'll get full use of a 100% offset account to help keep your mortgage as affordable as possible. 

How are Homestar home loans rated?

Mozo users have rated Homestar home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
Homestar home loans
Overall
5.6/10
Price
Features
Customer service
Convenience
Trust

31 Reviews

Recent Homestar home loan reviews

Homestar Star Classic Fixed Home Loan review
Overall 1/10
Avoid.

Terrible customer service and incompetent staff.

Read full review

Terrible customer service and incompetent staff.

Customer service
1/10
Convenience
1/10
Trust
1/10
Less
John, Western Australia, reviewed about 2 months ago
Homestar Star Essentials Home Loan review
Overall 3/10
Financial stable clean credit record: Disappointed

I was in process of refinancing, spoke to Justin, the loan specialist. I supplied the balance of my loan with the extra I paid in as savings and tried to arrange to keep my savings, so I requested a 5 min call, which he didn't respond to. Then I sent an email with a suggestion that I withdraw my savings and reapply with the actual balance. He didn't respond to me at all. I have a clean credit record and no debt at all besides the mortgage. I am a full time employee with ample money to service the loan. This is the work ethic and level of care that you will encounter. Very disappointed with Homestar.

Read full review

I was in process of refinancing, spoke to Justin, the loan specialist. I supplied the balance of my loan with the extra I paid in as savings and tried to arrange to keep my savings, so I requested a 5 min call, which he didn't respond to. Then I sent an email with a suggestion that I withdraw my savings and reapply with the actual balance. He didn't respond to me at all. I have a clean credit record and no debt at all besides the mortgage. I am a full time employee with ample money to service the loan. This is the work ethic and level of care that you will encounter. Very disappointed with Homestar.

Price
4/10
Features
3/10
Customer service
3/10
Convenience
4/10
Trust
3/10
Less
Nicolas, Queensland, reviewed 5 months ago
Homestar Home Loan review
Overall 1/10
Avoid Homestar Finance - terrible customer service

Homestar Finance is the worst financier I have ever dealt with and it appears their staff are incompetent and untruthful in their dealings. Firstly, it took nearly a week just to find someone to talk to about seeking pre-approval for a loan. After speaking to a number of offshore staff who continually took all of my personal details then lost them, I complained and spoke to a manager based in Australia who assured me Homestar Finance could provide preapproval for a loan prior to an auction I wished to bid on. I submitted all paperwork immediately and answered all follow up questions. Not only was I provided with no outcome prior to the auction, but my mortgage specialist did not even have the decency to contact me prior to advise there would be no outcome. On the day before the auction, which was a Saturday, I spoke to a manager who advised she would try her best to get an outcome for me by that day but in any event would call me back. I never heard back from her. Fast forward to over 4 weeks later and I still do not have preapproval. I have been assured by the mortgage specialist on multiple occasions that I would have an outcome within 2 to 3 days then I hear nothing and when I call and email I am given no explanation as to why I have not received an outcome and given further timeframes that are not adhered to. It is an absolute joke and I will now be going elsewhere. I caution anyone who values their own time not to waste it with this sorry excuse for a financier.

Read full review

Homestar Finance is the worst financier I have ever dealt with and it appears their staff are incompetent and untruthful in their dealings. Firstly, it took nearly a week just to find someone to talk to about seeking pre-approval for a loan. After speaking to a number of offshore staff who continually took all of my personal details then lost them, I complained and spoke to a manager based in Australia who assured me Homestar Finance could provide preapproval for a loan prior to an auction I wished to bid on. I submitted all paperwork immediately and answered all follow up questions. Not only was I provided with no outcome prior to the auction, but my mortgage specialist did not even have the decency to contact me prior to advise there would be no outcome. On the day before the auction, which was a Saturday, I spoke to a manager who advised she would try her best to get an outcome for me by that day but in any event would call me back. I never heard back from her. Fast forward to over 4 weeks later and I still do not have preapproval. I have been assured by the mortgage specialist on multiple occasions that I would have an outcome within 2 to 3 days then I hear nothing and when I call and email I am given no explanation as to why I have not received an outcome and given further timeframes that are not adhered to. It is an absolute joke and I will now be going elsewhere. I caution anyone who values their own time not to waste it with this sorry excuse for a financier.

Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Sarah, Queensland, reviewed 5 months ago
Homestar Home Loan review
Overall 1/10
Slow and incompetent.

Slow approval process, was told 2 days but I haven't heard back after two weeks despite multiple follow up by email, phone. Just promise after promise.

Read full review

Slow approval process, was told 2 days but I haven't heard back after two weeks despite multiple follow up by email, phone. Just promise after promise.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Less
Markinyik, Victoria, reviewed 5 months ago
Homestar Home Loan review
Overall 8/10
Great online Lender! Good rates

I have been with Homestar about 2 years now and have found them to have a competative rate who pass on most of the RBA cuts. There online banking is a bit basic but gets the job done. I would recommend them to anyone who needs a great rate!

Read full review

I have been with Homestar about 2 years now and have found them to have a competative rate who pass on most of the RBA cuts. There online banking is a bit basic but gets the job done. I would recommend them to anyone who needs a great rate!

Price
8/10
Features
6/10
Customer service
6/10
Convenience
7/10
Trust
8/10
Less
Michael, New South Wales, reviewed 5 months ago

What do you need to apply for a Homestar home loan?

If you’ve decided a Homestar home loan is the one for you, then it's time to pick up the phone. There are no brick and mortar branches to visit and no online application, so over the phone it is. Either you can give them a call, or enquire online and have them call you back. 

Before you dial, make sure you have a few details handy, including:

  • Your income
  • Current debts and loans
  • Available credit limits (e.g. from credit cards)
  • How much you would like to borrow

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